West Cresent Palm Jumeirah, Dubai 213208 United Arab Emirates
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#58 of 946 hotels in Dubai
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Travelers' Choice
Created for profound wellbeing and palatial pleasure. A 5* beach palace crafted by masters for connoisseurs. Enjoy personal Raffles service & vibrant culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Mini golf
Children's playground
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Water sport equipment rentals
Entertainment staff
Nightclub / DJ
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Manicure
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bidet
Desk
Dining area
Housekeeping
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
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Room types
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
Russian, Spanish, Arabic, Chinese and 13 more
Location
41Car recommended
Grade: 41 out of 100
17Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
West Cresent Palm Jumeirah, Dubai 213208 United Arab Emirates
Name/address in local language
Getting there
See all nearby hotels
1367Reviews69Q+A100Room tips
Reviews
Traveler rating
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+1
Our holiday to Raffles The Palm was a fabulous experience, made more special in that we were celebrating our wedding anniversary whilst visiting. Robert clarified our special occasion during check in and we were surprised by a wonderful display in our room on our anniversary - we had double swan artistry made out of towels with rose petals, balloons as well a beautiful and delicious strawberry mousse cake. Mirzo and his team had taken the time to make this special surprise and it was appreciated. The standard of the room was high with any extra toiletries, water/coffee or fruit supplied with a smile by staff. The room and hotel including pool area is kept very clean and comfortable. We chose half board given that this hotel is on the palm and there aren’t many restaurants nearby (unless you travel up to the Atlantis). The breakfast options were extensive and kept well supplied. Some guests seemed more aware than others to request bowls of strawberries which were kept under the buffet for them (this was slightly odd). The food at dinner offered a decent international buffet with special nights throughout the week adding the option of BBQ. We had one occasion whereby the lights in our room flipped a fuse switch but Shakheel from maintenance was helpful and efficient in rectifying this. Finally we were wished ‘bon voyage’ by Farhan in the restaurant during our last night’s dinner with another delicious cake! In conclusion, this hotel’s standard is maintained by the hard work of many staff who are all happy to assist. The price of alcohol such as wine is not cheap but this is no different to other 5* hotels in Dubai. If you are looking for relaxation and luxury, you will not be disappointed.…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
We just returned to the UK after spending 8 amazing nights in the magnificent Raffles the Palm resort. We are a couple with a 9 years old daughter. We booked the club room, which was worth every penny! If you ever want to stay in a palace with outstanding service then please book the Raffles the Palm. I will write a detailed review about the resort in a different post, but this post is dedicated to staff who went the extra mile during our stay - please kindly pass on this feedback to the lovely staff who truly are assets to the Raffles brand: - Ms Irina Zinkova (Raffles Club Manager), I have written to you upon our return to the UK but once again I would like to reiterate that you are a true asset to the Raffles, thank you once again for your kindness and hospitality. - Eric (from lovely Cameroon) our butler, Merci beaucoup! You are such a kind and genuine soul, thank you for looking after us and our daughter (your fille) during our stay. The birthday décor in our room for our daughter's birthday was amazing, our daughter will always remember that. Your smile will always be remembered too. - Armand, thank you so much for looking after us at Le Jardin, will always remember your kindness and willingness to go the extra mile, you will achieve your dreams! The "thank you" cake on our last dinner at "Le Jardin" was a lovely touch, which will be remembered. - Hassan in the club lounge, thank you so much for looking after us during lunch time. You always went above and beyond, and offered great service. When you noticed that our daughter wasn't eating well, you asked the chef to cook rice and butter chicken specially for her, thank you so much! You will go great heights! - Panashe in the club lounge, extremely polite, well spoken, you will touch the stars young man! You provided world class service during cocktail time! The Raffles needs people like you! Thank you so much! - Yeni in the club lounge, you are a lovely lady thank you so much for looking after us during cocktail time. It was great to see you on our last day and say farewell - Florence in the club lounge, thank you for looking after us at lunch time, stopping to speak to us at every occasion. Polite, kind and lovely, you were a true delight, sorry we missed saying goodbye on our last day. - Vikas in the club lounge was a kind person to deal with. A massive thank you to all the staff in the club lounge, you provided real great service! - Joseph in the club lounge, who entertained the children by given them a masterclass on mocktail making, thank you! Our daughter was surely thrilled! - All the lifeguards by the outdoor/indoor pool and beach, you are all doing a fabulous job specially in the extreme heat! A special mention about Marvin, one of the lifeguard who gave great swimming tips to our daughter. - Ola at the entrance, what a welcome it was when we arrived ! You are polite and well spoken, you provided an amazing service from start to finish. Sorry we missed saying goodbye to you on our last day. You will definitely be remembered even if we only interacted few times! The Raffles needs staff like you! - Young man who was looking after the gym and indoor pool, sorry I am not able to recall your name but you found our daughter's pair of goggles when she left them in the indoor pool and brought them back to us when we were in the outdoor pool, thank you so much!! - Cleaners who did a fabulous job everyday - Chefs at Le Jardin, your dishes were always a treat Thank you Raffles the Palm for the outstanding service and long lasting memories you created for us, we will definitely come back!…
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Please book the Club room you will not be disappointed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
12 Helpful votes
Helpful
Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 4 Aug 2022
Dear ANIY17, Wow! Thank you for your review and for taking the time to write it. It was such a thrill to read and we cannot be more appreciative! We're so glad that you had a great stay with us here at Raffles the Palm Dubai. It's our goal to create lasting memories for our guests, and it is a pleasure to know that you felt so comfortable throughout your time with us, appreciated all the areas of our palace and the thoughtful service of our team members. It was a delight to share your feedback with the team and your kind comments were taken to heart. Thank you and we look forward to welcoming you back for another most memorable stay. Kind regards, Ayman Gharib Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanks for great time lovely place!! I would like to recommend iftar is great and service is perfect also buffet yummy and atmosphere Probably one of the best places in Dubai, the staff were super nice and helpful specially Hamza , the food and drinks were amazing , I highly recommend.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Your stay was absolutely beautiful! The stuff was so friendly and helpful! Especially Muthui, Aklima housekeeping, Ajay housekeeping supervisor & Isuru butler did an amazing job! Will definitely come back!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We keep coming back to this hotel because it’s one of the best Nice stuff and great hospitality Need to recommend a massage in the spa I never had such a great massage in my life ( and we travel a lot and I go for a massage in every hotel ) Just amazing Big thanks to the spa team ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Date of stay: March 2023
Value
Location
Service
Room Tip: The service stuff is not that motivated in the morning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very unhappy with the staff awareness at Raffles. When checking in, we have indicated we were on our honeymoon and this was a last minute booking so all prearrangements would not have been possible. Upon getting our room keys, we were not congratulated nor felt special enough. This is our 6th trip to Dubai and by far the worst experience we have had. I would have thought booking Raffles The Palm we would have expected the first class services as you would have but unfortunately not this case. I have been ill majority of this trip and again no care was given even though we have explicitly stated we have someone suffering from a cold etc. I’m very disappointed and won’t be coming back here.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Don’t come here if you’re going for your honeymoon.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is has been an amazing stay here at room 414.From the moment I arrived I was well taken care of.Beautiful environment,great customer service especially Ms Jane In house keeping.Jane was so attentive to every detail.We felt more than welcome.I highly recommend property to everyone planning to visit Dubai!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent Hotel with beautiful views!The food was nice with a lovely environment.Rooms are huge and cleaned up to standards.swimming pool was great and attentive staff.A great mention to our house keeper Jane who did a good job and took good care of us.My only complaint is that I did not stay longer!Highly recommended
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I can not describe enough how amazing was my visit. It was not first time I visited Dubai hotels but the Raffles was fantabulous. Fascinating lobby where you can admire the design of the hotel. Beautiful pool and beach. Customer service was exceptional including the food and beverage team mainly the Moroccan guy named Hamza. He was professional and humble. Additionally, the rooms were very specious and clean. Everything was mind blowing. I can’t wait to visit here again.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
From the moment we entered this wonderful hotel we knew it was not going to disappoint us in any way. Every single member of staff was so polite and efficient. The club lounge was absolutely worth the extra cost, we had a fabulous time trying lots of different cocktails, Arnold the barman was great fun as were his colleagues. Special thanks to Ezekiel who dealt with our luggage with a friendly smile and took a great photo of us. We without doubt will be returning.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$312 - US$696 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Emerald Palace Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
391
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Claim Your ListingRAFFLES THE PALM DUBAI - UPDATED 2023 Hotel Reviews & Price Comparison (United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Raffles The Palm Dubai
What are some of the property amenities at Raffles The Palm Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Raffles The Palm Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles The Palm Dubai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Raffles The Palm Dubai?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Raffles The Palm Dubai?
Conveniently located restaurants include Liv, WET Deck Dubai, and SoBe Dubai.
Are there opportunities to exercise at Raffles The Palm Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Raffles The Palm Dubai have airport transportation?
Yes, Raffles The Palm Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles The Palm Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles The Palm Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles The Palm Dubai?
The staff speaks multiple languages, including Spanish, German, Italian, Russian, Chinese, Portuguese, and Hindi.
Are there any historical sites close to Raffles The Palm Dubai?
Many travellers enjoy visiting Jumeirah Archaeological Site (11.5 km).