Conrad Dubai
Conrad Dubai
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Conrad Dubai
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About

4.5
#37 of 822 hotels in Dubai
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Conrad Dubai in the United Arab Emirates is an incredible destination of choice for today’s smart luxury traveller. Located conveniently located in the hub of Dubai’s commercial centre on Sheikh Zayed Road, the property is a stylish city haven within close proximity to Dubai’s international financial and convention centre, one of the world’s fastest growing airport and world-class shopping destinations. The 555-room property is the perfect celebration of one of the world's favourite luxury cities and boasts locally inspired international design and tailor-made services to help each guest feel connected to their surroundings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Russian, Arabic, Chinese and 5 more
Hotel links
Special Offer:Book Now and save 20% off

Location

Sheikh Zayed Road, Dubai 115143 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Dubai Airport
Sharjah Airport
26.1 km
See all flights
World Trade Centre
3 minDubai Metro
4.5
4.5 of 5 bubbles7,575 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot, Conrad Dubai garners praise for its luxurious atmosphere and extensive amenities, like the pool and spa, which make for a memorable stay according to satisfied guests. Travelers often commend the hotel for its value, spotlighting the attentive service and convenient location. The rooms are celebrated for their spaciousness and views, though a handful of guests have raised concerns about noise and cleanliness. Service at Conrad Dubai is regularly lauded, with the staff's hospitality and personalized care standing out as highlights for many visitors.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Good
Cleanliness
Immaculate
Service
Attentive
Amenities
Lavish

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Detailed Reviews
Setsunana wrote a review Aug 2023
Hotel's Favorite
5.0 of 5 bubbles
I have stayed at this hotel for almost two weeks and it was a great experience!

The location is great, the hotel is in the city center and it is next to the subway station.
There are also great restaurants nearby and a supermarket right around the corner.

The hotel is what you can expect from an luxury property, but the service quality is kinda of a mixed bag.

During my entire stay I had a feeling that the majority of the front desk staff is quite overwhelmed with my request.

The first problem I had was the shower head, which didn't function at all and I had to call the front desk 3 times and they couldn't fix the issue. Only after complaining to the executive lounge staff they managed to fix my issue with the shower.

When I had basic request, like calling for room cleaning and restocking of amenities the staff on the phone didn't know how to respond to my request.

There was also no welcome when I returned to the hotel by any staff member downstairs which is kind of letdown for a luxury property, especially if you stayed there for over 10 nights. The staff downstairs and in the breakfast just doesn't seem to bother with remembering their customers.

The service at the breakfast buffet was also quite lackluster. While the breakfast selection was quite good, no one bothered with asking for any coffee or tea during my entire stay. The staff didn't take care of used tableware and they didn't replace my used cutlery. Even at 7 am when it was quite empty the staff would rather talk with themselves rather than serving the customers.

The breakfast itself was very good. You have a lot of selection and the quality of the food was very good. I enjoyed the food at the breakfast, especially the arabic options were a hit. The breakfast pizza and the omelets were also quite good. Sadly no Eggs Benedict, which is a must for me in a luxury property, but that's not a dealbreaker.

The best part about my entire stay was the executive lounge. The executive lounge has a great view and featured awesome snacks during the day.
While it was quite crowded during the happy hour the staff really tried the best to accommodate everyone.

I especially enjoyed talking with the staff members in the executive lounge. They remembered me even after the first day and were always attentive, nice and friendly. I had awesome conversations with a lot of them and I felt their passion for their work. They were really the highlight of my stay and I would spend the majority of my time in the lounge because it was just an awesome experience.

Every problem that needed fixing were handled as fast as possible and I didn't have any request that couldn't be fulfilled by the executive lounge staff. The staff in the lounge also spoke a lot better English than the staff downstairs, which made communicating with them a lot easier.

The In-Room dining experience was good, but the quality of some of the food was just alright. The cleanup took a lot of time and I had to call them multiple times one night.

The elite member treatment was really good and I got upgraded during my stay (standard room to executive and corner room).

The room itself is really big, even for the most basic room. It featured everything you expect from a luxury property and it was well cleaned throughout my stay. The sad thing about the room is that it is quite old and needs refurbishment.
While the executive room is just the standard room with executive lounge access (which you already have as an diamond member), I would recommend booking it if you are not a diamond member, because the executive lounge is as I mentioned the best part of the hotel.

The corner room on the other hand was a great room with an awesome view and I enjoyed the room!

I paid around 5900AED for my 12 night stay and I would do so again.
I recommend staying in this hotel for everyone, but definitely book an executive room if you do not have executive lounge access with your Hilton Honors Status. The service is top notch in the lounge, but everywhere else is just kind of mediocre. The hardware is quite dated but for around 500 AED a night it is worth every cent.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Book a room with executive lounge excess, it is the highlight of this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Aug 28, 2023
Dar Setsunana, Thank you for taking the time to share your extensive feedback following your recent two-week stay at our property. We're pleased to learn that your overall experience was positive, and we greatly value your feedback on where we excelled and those where we fell short. We're glad to know that our prime location and proximity to various amenities contributed to your enjoyable stay. Being just a 12-minute drive from Dubai International Airport and within walking distance of Dubai World Trade Centre, connected by an air-conditioned metro footbridge, is indeed a convenience many of our guests find valuable. With the metro right at our doorstep, exploring attractions like Burj Khalifa, Museum of the Future, Dubai Frame, and various shopping and entertainment areas is incredibly easy. Your candid observations about the service quality are invaluable, and we are truly sorry for any inconvenience you encountered during your stay. We extend our sincere apologies for the issues concerning the responsiveness of our front desk staff. We understand the importance of efficient and friendly service, and we're committed to addressing this matter to ensure a seamless experience for all our guests. We also appreciate your feedback regarding the issues with the shower head and the challenges you faced in having it resolved. This experience is certainly not in line with the level of service we aim to provide, and we deeply regret any frustration it may have caused. We're grateful that our executive lounge staff could ultimately assist you in rectifying this issue. Your comments about the breakfast service and the level of attentiveness you received are concerning, and we're sorry for any lapses you observed. Please rest assured that we will address this matter with our team to ensure that our service meets the high standards we strive for. With that being said, we're delighted that the Executive Lounge was the highlight of your stay, and your kind words mean a lot to us. We're delighted that you enjoyed the stunning views and the delectable snacks available throughout the day, and your observations about our staff's efforts t accommodate all our guests during the happy hour are truly appreciated. It's heartwarming to know that the interactions you had with the team members in the lounge was memorable and enjoyable. We will be sure to pass on your kind words to them, as they are truly the backbone of the exceptional experiences we aim to create. We also appreciate your constructive insights into the in-room dining experience, and we will use your feedback to further refine our offerings. We're also pleased that the elite member benefits and room upgrades met your expectations. With that being said, we regret that you found certain areas of our property dated, and we’re committed to continuous improvement. We promise our guests a world of style, service, and connection, and we'll use your feedback to make sure that we're always working towards that goal. While some items are simple to fix, while others are more challenging, especially if renovations are required, but we will certainly consider your feedback as we plan our future renovations. We're grateful for your recommendation and kind words about the value our hotel provides. We're honored that you would consider returning, and we'll be diligently working on addressing the service aspects you've highlighted. Once again, thank you for your time in sharing your thoughts. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay. Warm regards, Conrad Dubai
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Max wrote a review Nov 2020
Belgium
+1
4.0 of 5 bubbles
Having stayed at the Conrad Dubai a few years ago, we booked again for a three night stay. As Diamond member I was informed that the Club Lounge was closed due to the pandemic and that I would receive a nice upgrade to one of the hotels Suites.

Upon arrival we checked in but had to wait twenty minutes as staff would disinfect the room just prior to our arrival again. The room was on one of the top floors and had some stunning views over Dubai. We booked a room with two beds, they upgraded us to a Suite with one bed but provided an extra bed in the living room. The room itself was huge and had a separate guest washroom, immense living room with dining table. The bedroom was connected to the walk in closet and a large bathroom with tub and rain shower.

There was no welcome amenity as Diamond Member and also no welcome letter or information on what was/wasn't operating in the hotel. We were vaguely told that breakfast was only complimentary when ordering room service but could not find any info. We also later called front desk for some sparking water but that took 45!! minutes and three extra calls to get it to our room.

The pool was luckily open but bar service there ended very early. Parking was included and our car was always parked away instantly. However on check out early morning, it took ages to print the bill and the front desk staff clearly was not interested in feedback of our stay.

We would probably stay again but I hope next time all the five star details are right.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Choose a High Floor for great Views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Nov 25, 2020
Dear WTMax, Thank you for taking the time to write us a review we apologize for the disappointment you encountered during your visit. and I was delighted to hear you had a great stay and we look forward to welcoming you back soon to enjoy more of what we have to offer. We sincerely strive to provide the best service to all our guests. We promise our guests a world of style, service and connection, and we will use your comments to ensure that we are continually working to achieve that ideal. We also appreciate you alerting us to the issues you encountered with Front-desk. We strive for a flawless service delivery and are always looking for ways to ensure that each guest experiences the very best we have to offer. Rest assured your feedback is very important to us and your comments will be forwarded to the relevant teams for their review and consideration. Sincerely, Conrad Dubai
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MHP1709 wrote a review Oct 2020
London, United Kingdom
5.0 of 5 bubbles
Stayed at the Conrad for a long weekend and was very impressed!
First of all would like to say that the hotel has implemented measures to ensure that it is adhering to the guidelines regarding Covid-19. There is separate lines for check in and Check out at the reception, hand sanitizers located everywhere and social distancing markers.
Had a room near to the top and was really happy with the space in the King room. very comfortable and roomy.
Ordered the In room dining and was helped by Edward in the team who provided suggestions on what I could order - the service was great and food was delivered within 30mins!
The Reception / Front desk staff was also very good - always helpful with any query or question.
Hotel is in a great location as it is next to a Metro whereby you can reach to many places of Dubai and its not far from Burj Khalifa / Dubai Mall.
Overall more than happy with the Hotel. Definitely will be looking to stay once again there next time I look to visit Dubai!
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Oct 25, 2020
Dear MHP1709, Thank you so much for your kind review. I was delighted to hear you had a great stay and I truly appreciate your kind comments. We sincerely strive to provide the best service to all our guests, and I am extremely pleased that you enjoyed your time with us. Once again thank you for your compliments and look forward to welcoming you back soon. Todori Kalamaris General Manager
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Gregory R wrote a review Dec 2021
Falkirk
5.0 of 5 bubbles
I have just returned from an excellent 6 night stay here. The Executive room on the 42 floor was large, well maintained and lots of amenities. Room was quiet with good a/c and the bathroom was large well lit and a very large shower with a rainhead shower and a good bath. Bathrobes and slippers provided. My room faced towards the coast with a glancing view of Burj al arab and I could also see the old QEII liner.
Breakfast was in the restaurant and was excellent with a large variety of both arabic , indian and western food. Service was excellent and the staff welcomed me by name.
Wifi worked well
The fitness centre was very good and the pool was excellent and warm ( loved the arch waterfall which was illuminated at night)
The location is excellent with a footbridge just outside the hotel linking to the WTC Dubai metro with frequent links to the airport, zabeel park ( Dubai frame), Dubai Mall ( for Burj Khalifa and the fountains ) being 3 stops away and the Expo site in 50 minutes.
The Executive lounge was excellent providing breakfast, afternoon snacks and evening snacks and drinks ( coffee and soft drinks available at other times). The evening snacks were excellent. The stafg were fantastic and welcomed me back by name. On a couple of occasions I arrived just after the afternoon snacks and evening hours due coming back from the expo and burj khalifa on National day and the staff were able to get a small plate of items which i was most grateful and appreciative for and showed true conrad spirit. On the Friday after National Day I was fortunate to glance out of the lounge at 9pm and saw beautiful fireworks ( looked like from Le mer).
The Kimpo bar provided excellent Udon noodles
My only regret was forgetting to ask reception about the small Conrad camels that I uderstand were for sale for about AED80 as I would have bought a couple to take home.( I did not see them advertised)- but will have to come back to the Conrad in 2022 to enjoy the facilities and more of Dubai and the expo before it finishes in March
Overall a fantastic stay with excellent staff making it a very memorable stay.
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Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Dec 9, 2021
Dear Gregory R. Thank you for choosing the Conrad Dubai and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit and glad you enjoyed our facilities and service. We look forward to seeing you again on your next visit to Dubai. Warm regards, Conrad Dubai
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ufa156 wrote a review Apr 2020
Birmingham, United Kingdom
5.0 of 5 bubbles
The hotel was a short 10 minute ride from the Airport- but is far enough where you can escape the noise of jet engines.

The entrance to the hotel is what you would expect from a grand hotel. Very large and plush.

Staff are on standby to assist with luggage etc.

The foyer was sensational, check in was smooth and speedy.

I stayed on the 46th floor with a great view.

The room was excellent. Very spacious and clean. The bathroom was clean and posh. We had a bathtub, a large rainfall shower area and separate toilet area.

The room had a nespresso machine with complimentary pods which was a nice touch.

The room also has a easy to use multi purpose room control unit which allows a user to control the black out curtains, ambient lighting etc.

The Breakfast was amazing, and the service was top notch. They really do go out of their way to make the guest happy.

Fresh juices/smoothies available on order with a wide selection of international cuisines.

The breakfast area sits near the pool area which i must say is beautiful escape from the hustle and bustle of Dubai.

The pool is temperature controlled.

The spa area- which is complimentary for guests, includes a sauna, steam and a large jacuzzi area.

There were 3 adults in my room, a fold out bed is provided but feels small if you are over 6ft. However i will say the fold out bed has a good mattress.

Over all great value for money.
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Date of stay: March 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: rooms on sheikh zayed road side provide a better view in my opinion. The sea view room is quite...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Aug 25, 2020
Dear ufa156, Thank you for taking the time to review us on Trip Advisor. We were happy to read you had an enjoyable stay with us and my apologies for not replying sooner. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We thank you for choosing to stay with us. We value your patronage and look forward to welcoming you back soon. With kind regards, Todori Kalamaris General Manager
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STORM369 wrote a review Aug 2020
London, United Kingdom
+1
4.0 of 5 bubbles
I booked this hotel as a package deal via Emirates Holidays and I certainly was not disappointed.

It was hard choosing a hotel in Dubai taking into account all the amazing hotels I could have visited within my budget.

I eventually decided on Conrad Dubai as it ticked all the boxes regarding comfort, cleanliness, food, ease of travel, customer service and onsite facilities.

I could not fault the time spent at the hotel, save an incident with hotel security when my daughter went clubbing and returned in the early hours of the morning. She was very upset at how she was treated by security even after she showed them her key card and this put a dampener on the rest of her stay there. I did raise this issue with management when checking out, recommending that they revise their policy on how they monitor 'unwanted guests' at their hotel.

Notwithstanding, Conrad gets my full vote especially for:

1. Breakfast and the amazing staff who always said hello and took detailed note of my order from the very first day. Excellently cooked flavoursome breakfast dishes from different countries and freshly squeezed juices excited my palate every day.

2. A fully equipped gym.

3. Calm, peaceful and relaxed Spa experience.

4. Great outdoor pool (the waterfall was unfortunately switched off when I used the facility).

5. Onsite bars and restaurants. I particularly liked Cave and Seoul Sisters night at Kimpo, where we had three free cocktails per person during their relaunch. Both have amazing cocktails and really friendly staff.

6. Cleanliness of the room and hotel grounds and really nice range of toiletries. The shower was very effective and air-conditioning easy to regulate.

7. Ease of travel around Dubai as the train station is located directly opposite the hotel. This was a big winner for me as you can easily spend a lot of money commuting around by cab. I was taken advantage of the few times I took private cabs. Please ensure that you only use the state registered cabs - RTA, as they are regulated and way cheaper.

I did not enjoy the sea view from my room as it was only buildings and a construction site I could see for miles. Heavy morning smog also made it hard to see anything.

I will most certainly like to stay here again if I do return to Dubai again.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Aug 25, 2020
Dear STORM369, Thank you for taking the time to post your review on Trip Advisor. We were delighted to read your positive comments about the property and thank you for your feedback. We also sincerely apologize for the situation encountered with the hotel security and thank you for bringing this to our attention. Please rest assured that we will refocus our attention to training to avoid such incidents from occurring in future. Thank you once again for choosing to stay at the Conrad Dubai and we look forward to welcoming you back soon. Kind regards, Todori Kalamaris General Manager
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Canadian_Hoser wrote a review Feb 2020
Saint John, Canada
+1
5.0 of 5 bubbles
My wife and I had the pleasure of staying here for 2 nights following a 15 day cruise. This is the 4th Conrad we have stayed at. The others were Cairo, Singapore and Bangkok. Last year we had the pleasure of staying in the 2581 Square foot Presidential Suite in Bangkok. Absolutely amazing experience!

I mention that experience as I wish to recognize an employee who went out of her way to please us in the executive lounge in Dubai. Her name is Jade and she is the hardest working hotel employee we have ever seen in all of our travels. We felt like royalty. She couldn't do enough for us and was always there early to refill tour drink and see if you needed anything. Way to go Jade.

I had a nice chat with her manager, Mathew. It was insightful how the hotel operates and how the industry is in Dubai.

The hotel is absolutely stunning. The lobby is very impressive with soaring ceilings and many wonderful seating areas to relax and socialize. Every member of the staff was so friendly and always had a smile.

Breakfast and evening canapes in the Executive Lounge were always very good. Prices for alcohol in Dubai are the most expensive we have seen anywhere so the 2 hour happy hour is a great investment by booking the executive level rooms. When wine and beer are going for $23 to $27 a glass CAD it sure doesnt take long to add up.

Very peaceful pool area with tons of lounge chairs. Very quiet and serene with a waterfall.

Concierge and doormen always so efficient with calling taxis and picking up and delivering bags.

Offered a 5 pm late check out and use of the Executive lounge until after happy hour. Very nice touch for Hilton's loyal guests.

Amazing location litterally the monorail station is across the road. Tou can hop on for 8 Durhims, about $ 3 CAD and go anywhere in the city. Taxis are extremely cheap in Dubai though. We paid 16 dirhams to take the train and it was only 24 Durham back in a taxi.

I highly recommend everything about this hotel. Classy, clean and the best service! I would stay here again in a heartbeat!!!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad D, General Manager at Conrad Dubai
Responded Feb 27, 2020
Dear Canadian_Hoser, Thank you for taking the time to leave us such a wonderful review. We are thrilled to read you had a great stay with us and your kind words of appreciation have been passed on to my entire team, especially with Jade and Mathew, who will be delighted to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms that our hard work is paying off. Thank you once again for your kind words and we look forward to seeing you again. Sincerely, Todori Kalamaris General Manager
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Alicja R wrote a review Mar 2020
Amsterdam, The Netherlands
5.0 of 5 bubbles
I had a chance to stay at Conrad Dubai earlier in March 2020. Hotel benefits with great location to access key sites in Dubai, however it is more business location that leisure. I enjoyed it as we were visiting key locations on a daily basis and therefore we had an easy access everywhere. Style of the hotel is grand as most of the things in Dubai, however some features are dated yet well maintained. The most amazing feature is their outdoor swimming pool. Its a secret garden, wonderful for relaxing and enjoying few drinks. They have a pool bar open throughout the day, although some dishes were great, I found their menu rather boring and very expensive. Not many healthy options were available, however service at the pool bar was brilliant. Especially Esma, Turkish girl from Bliss 6 she was a sweetheart. Very nice, guest oriented and service minded however also really personal, she always made sure to welcome us back and thank us for the visit and had a small chat with us. We wish her all the best and hopefully we will come back to Conrad and catch up with Esma. Otherwise, we really loved well appointed bedrooms and very nice housekeeping service, always on time and very detailed. Thank you Conrad, we had an amazing time and we hope to come back soon. Also, we would like to thank Front Office team for extending late check out to us on a complimentary basis, as this made it easier for us before late night flight.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad Dubai, Other at Conrad Dubai
Responded Aug 25, 2020
Dear AlicjaR18, Thank you for taking the time to review us on Trip Advisor and my apologies for not replying sooner. Whilst we were happy to read you had a pleasant stay with us, we were disappointed to read that the menu did not meet your expectation. Please rest assured that our food and beverage options continue to evolve and our culinary team will work on improvements in this area. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We thank you for choosing to stay with us. We value your patronage and look forward to welcoming you back soon. With kind regards, Todori Kalamaris General Manager
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The SH Family wrote a review Jan 2020
5.0 of 5 bubbles
We were a bit apprehensive about staying at this hotel as we had a wonder time at the Hilton Dubai Palm Jumeirah the previous year. We could not be any more wrong especially as the cost was a ¼ of the Hilton, Jumeirah.

I have to admit we had emailed the hotel prior to our 5:00 AM arrival and was surprised the room was ready and waiting for us.

The Conrad Dubai is a luxurious hotel with excellent transport link to the Burj Khalifa/Dubai Mall using both Dubai Metro and Taxi and walking distance to the World Trade Centre.

Our suite was “spick and span” with housekeeping providing a nice and discrete service throughout the entire stay. They even assisted us with our days out bag and shopping.

If you are in an executive room or a Hilton Diamond, the lounge is the perfect place to have your breakfast, dinner and afternoon tea and the food is good enough should you wish to not leave the hotel.

The swimming pool is very relaxing and shaded should you wish to stay out of the sun and I thoroughly enjoyed the sauna and steam room.

We felt welcomed by the entire Conrad Team and nothing was lacking.

The Conrad Dubai is now rated as “Our go to hotel” in Dubai and we cannot stop recommending it to our family and friends.
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Date of stay: September 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Cheaper to travel by taxi than to hire a car.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad D, General Manager at Conrad Dubai
Responded Jan 19, 2020
Dear TheSHFamily, Thank you so much for your kind review. I was delighted to hear you had a great stay and truly appreciate your kind comments. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. Thank you for choosing to stay with us and for recommending the hotel to your family and friends. Many thanks and best regards, Todori Kalamaris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ch0dan40600 wrote a review Jan 2020
Manchester, United Kingdom
5.0 of 5 bubbles
We stayed at the Conrad in Jan 2020 having considered a number of hotels on Sheik Zayad Rd , and we are very glad we chose it. The hotel itself is stylish , beautifully presented and spotlessly clean. There are a variety of good places to eat within the hotel . We ate at Kimbo ( a trendy Korean bar specialising in Chicken ) and also The Cave ( a super relaxed wine cave specialising is wine cheese and ham ) . The breakfast buffet was amazing , with the widest variety to cater for everyone. The pool area is absolutely stunning and provides the lots of places to basque in the sun with lots of palm trees offering shade.

Our room was also stunning ! We were situated on the Sheik Zyad Rd side and had an amazing view of Dubai with a partial view of the Burj Khalifa . Top tip ... If you want to see amazing sunrises , chose the Sheik Zayad Rd side , if you want to see the sunset chose the back of the hotel .

the best thing about the Conrad for me was the staff . They were warm , friendly and extremely helpful . We travelled as part of an anniversary celebration to which the hotel staff added some lovely personal touches . Thank you especially to Harion for the amazing room decoration !!

This was truly a 1st class hotel stay !!
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Conrad D, General Manager at Conrad Dubai
Responded Jan 29, 2020
Dear ch0dan40600, Thank you for taking the time to review us on Trip Advisor. We take pride in delivering an outstanding service to every guest staying with us at the Conrad Dubai and we are delighted to read you had an exceptional hotel experience. It is feedback such as yours which motivates us to do even better and your kind words of appreciation have been shared with my team. Thank you once again for choosing to stay with us and we kook forward to seeing you again soon. Best regards, Todori Kalamaris General Manager
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steve7739 asked a question Apr 2024
Cheltenham, United Kingdom73 contributions112 helpful votes
Wha time is breakfast served?
Answer from Riad C
1 contribution
There was no children when I was there ic September
Answer from RinaTravelsWorld
Los Angeles, California299 contributions68 helpful votes
Just to clarify we are not staying in the "2 bedroom family room" which are two rooms that are connected. We booked the "2 bedroom family suite" which is a different room category. Have you stayed in the 2 bedroom family suite? Can you tell me if there are two bathrooms?
Answer from JhayYelle C
5 contributions1 helpful vote
Pool timings is sunrise to sunset. Towels are in the room. Another set of towels are givwn in the poil area with a bottled water.
Answer from Rayyan M
1 contribution
Family rooms
Merve G wrote a tip Jul 20
1 contribution
5.0 of 5 bubbles
"You’re going to have a great time 😁"
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The SH Family wrote a tip Jul 15
105 contributions57 helpful votes
5.0 of 5 bubbles
"Upon arrival, please request to be added to WhatsApp."
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Larossa Jasmin wrote a tip Jul 15
Baku, Azerbaijan11 contributions12 helpful votes
5.0 of 5 bubbles
"It is very difficult to find a taxi between 7 and 9 in the evening. That's why I recommend you to go everywhere in advance.In Dubai, take government taxis, not private tax"
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Ram R wrote a tip Jul 14
4 contributions2 helpful votes
5.0 of 5 bubbles
"Thinker but softer pillows"
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Weeksy wrote a tip Jul 8
Sydney, Australia110 contributions104 helpful votes
5.0 of 5 bubbles
"Request room facing the sunset view"
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Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
₱9,351 - ₱11,046 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad dubai hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1
NUMBER OF ROOMS
555
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CONRAD DUBAI - UPDATED 2024 Hotel Reviews & Price Comparison (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Conrad Dubai
Which popular attractions are close to Conrad Dubai?
Nearby attractions include World Trade Centre (0.4 km), Anonymous Lounge (0.06 km), and Dark Room Dubai (0.3 km).
What are some of the property amenities at Conrad Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Conrad Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Conrad Dubai?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Conrad Dubai?
Conveniently located restaurants include Ballarò, Windows Bar & Lounge, and Anasa.
Are there opportunities to exercise at Conrad Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Conrad Dubai have airport transportation?
Yes, Conrad Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad Dubai?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, Hindi, Arabic, and Korean.
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