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Sofitel Dubai Jumeirah Beach draws inspiration from local culture and tradition while celebrating innovation and the French art de vivre to offer a one-of-a-kind, luxurious hotel experience. Located in Jumeirah Beach Residence, the hotel occupies a prime location in Dubai Marina. Opening directly onto "The Walk" – Dubai’s most popular recreation promenade as well as the new beachfront low-rise leisure and retail destination "The Beach." The hotel is next to Dubai Tram Station Jumeirah Beach Residence 2 and at a 10-minute walk to DMCC Metro Station to visit famous landmarks and attractions. Business hubs Jebel Ali Free Zone, Dubai Media City and Dubai Internet City are nearby, positioning the hotel business and leisure guests at the heart of this extraordinary destination. Within the 31 story building the hotel has 444 sea-view rooms and suites including 27 Junior suites and Family suites, 12 Prestige suites and 2 Opera Suites. Each room has a private balcony with views across the Arabian Gulf.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Sofitel Dubai Jumeirah Beach is widely celebrated for its pristine cleanliness and inviting atmosphere, with guests often mentioning the relaxing pool and the hotel's special touches. The service at this hotel garners acclaim for the staff's warmth and efficiency, despite occasional organizational hiccups.
While the amenities, including diverse dining options and a well-maintained pool, receive high marks, some guests express concerns over noise from nearby clubs and traffic. The location is a highlight, offering easy access to the beach and local attractions, yet it comes with mixed reviews regarding value due to billing discrepancies and varying perceptions of cost-effectiveness.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Mixed
Cleanliness
Meticulous
Noise level
Noisy
Service
Inconsistent
Amenities
Outstanding
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Beautiful, exquisite. Everything is very clean, everything glitters... and smells delicious...
The rooms are great! Very spacious, bright, cozy... comfortable beds, snow white linen and towels. Room: bathrobes, slippers, great makeup, coffee machine.
Doors open between the bedroom and the bathroom - very unusual and romantic if the couple is relaxing.
We had a room on the 15th floor (I think). From the balcony you could see the sea and Marina.
Generally the location of the hotel is just fire 🔥!!! This is the best place in Dubai. On the one hand, the sea is by your side (5 minutes on foot), on the other the city... And not just the city, but Dubai Marina - shops, cafes, promenades. And day and night, crowded, fun. Walk - I don't want to! 💃🕺
It's not too far to stop, Marina Mall is 10 minutes by taxi.
The beach in this area is also very beautiful! View of Dubai Eye (Ferris Wheel) on one side, view of the Palm Jumeirah on the other. The beach itself is long, wide. The coating is white sand with small shells. The water in the bay at this point is clear, clean. Entrance of the gentlemen.
In addition, the hotel provides a free beach set: bag, it contains a sunbed (like a dense material litter), towels and an umbrella.
Meals: We had breakfast + dinner. It's great! It's delicious! Freshly squeezed juices in the morning and delicious coffee, a set of cheeses with mold and additives: honey, nuts, jams... Well, the rest is classic: different kinds of eggs, vegetables, greens... Dinner also pleased!
Anyway, the hotel is highly recommended! Cool by all accounts! ♥️♥️♥️
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Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a 5-star luxury hotel, the Sofitel JBR has a lot of room for improvement in terms of furnishings, ambience, rooms and pool. An adjustment should be made urgently in order to maintain the 5 star level.
However, what must be mentioned here is that the entire Sofitel staff gives the hotel 5 stars and more!!! At the hotel check-in at night you will be first greeted by the charming and nice Ms. Divya. Our stay at the Sofitel took place during the period from 28.07.24 till 19.08.24 in room 603.
Our room was very clean and everything was replenished daily and in multiple copies so we exactly got the room as requested in advance.
The service in the restaurant "AOC" under the management of Mr. Sandeep Kumar is surpassed. Since I walk on crutches and require a certain level of comfort, my stay was made more than perfect. The team around Mr. Sandeep Kumar, especially Mr. Shubham Desai (appreciated your glutenfree breakfast and all your efforts) and Mr. Naveen James (perfect dinner in time and great conversations), took amazing care of us. Our table was always done and ready. Everything went in time, as ordered and more tasty than expected. The entire team matched flawless and there wasn't a single wish that wasn't fulfilled immediately and with a smile. They always had an eye on us and all the other guests. Perfect doesn't even come close to describing it! Mr. Sandeep Kumar is an extraordinary leader. He leads his team kindly, grooms his employees, extends his hand to them and he acts with a certain degree of humor, which is reflected in the friendly aura of the employees, regardless of whether it is the pretty ladies at the reception desk with good mood, the cooks and bakers in the kitchen or the employees directly in the restaurant. There is a harmony there at eye level, which can be easily judged after a 3-week stay. We had long and funny conversations, which created a nice atmosphere. I was highly impressed and I think 99,9% of the guests will feel and support my statement.
Also more than worth mentioning is the always smiling and cute Ms. Nooriat from the hotel's gym and the entire pool staff, such as Messrs. Thalib, Tharaka, Sijal, Ankit, Bimarsh, Asanka & Muler. We felt always safe, in good hands and extremely comfortable. Top Job to all of them who supported us.
It was a pleasure…
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Date of stay: August 2024
Value
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Aug 27, 2024
Dear Grandtour4342242085, We value your insights and are grateful for your thoughtful comments. We appreciate your candid observations about areas where we can improve. Your feedback on the furnishings, ambience, and facilities is noted, and we will certainly look into these aspects to ensure we meet our high standards. We are, however, delighted to hear that our team made your stay memorable. Your kind words about Ms. Divya, Mr. Sandeep Kumar, Mr. Shubham Desai, Mr. Naveen James, Ms. Nooriat, and the entire pool staff are greatly appreciated. We are pleased to know their efforts and the service they provided contributed positively to your experience. Thank you again for your feedback and for recognizing the hard work of our team. We look forward to welcoming you back and hope to exceed your expectations on your next visit. Best regards, Samanta Soobrayen Assistant Guest Experience Manager
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The hotel is great! Very well located. Convenient access to the beach. There are many restaurants nearby (I especially recommend the Cheesecake factory). I only had breakfast at the hotel - it was excellent. There is a lot of variety of food (there is only one porridge, but everything else is presented in a variety of ways), there is also local cuisine. In my opinion, it is best to take breakfast at the hotel and have dinner at one of the restaurants nearby. I don’t really want to have lunch, since it’s hot and the breakfast is heavy. It's a short walk to the shopping center and metro. There is always a taxi near the hotel.
The rooms are clean and spacious. Large bathroom. They put in a lot of water. The room has everything you need, including an iron and ironing board. The partial sea view was pleasing: a good view of the water and Blue waters. There was no feeling that something was missing. The rooms are cleaned well. Special thanks to Saiful - very friendly, always took into account what time it would be convenient for me to have the room cleaned, and never interfered. They clean efficiently and carefully, they even fold clothes if they suddenly leave something scattered. Very satisfied. In general, everyone is friendly and always ready to help if you need anything.
The beach (not owned by the hotel) is somewhat dirty: cigarette butts and other rubbish are found everywhere. Sunbeds are paid, but they are not particularly needed - it is very comfortable on the sand and most vacationers sit on towels on the sand. Also near the beach there is Smoky beach, where you can sit comfortably on pillows with a hookah and cocktails and go swimming straight from there. There are other beach cafes, but I haven’t been to them.
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip:Заезд в 15:00, но нет проблем с ранним заселением: меня заселили в 12 без вопросов.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the minute we arrived at the hotel the we received a warm genuine welcome. The reception staff were very quick and efficient getting us checked in and settled into our room. The room was of a very high standard and were cleaned every day by the hard working staff. Breakfast in the morning is probably the best choice of food I've had in over 25 years traveling abroad. The executive chef Mr Akil Ahmad is always checking everything is to the guests expectations and is happy to chat with guests and ask if there is anything he can do to enhance their stay. He's helped by Sandeep and Naveen who make sure everything is run smoothly and are also happy to have a chat with guests. Ahmed and his omelettes deserve a special mention for his welcoming happy face every morning. We visited the seafood night at the restaurant and the quality of food was excellent and is well worth a visit. Symbat in the hotel bar is another credit to the hotel with her efficient service and always has a smile on her face. Pool wise it's an infinity pool overlooking the street below and a beautiful view of the sea in the distance. Thalip the life guard was always helpful in getting us a nice location near the pool and Miraz was constantly helping guests with drinks and snacks. There is nothing negative I could say about this hotel in anyway everything was excellent and I would recommend the hotel to anyone. We've actually booked up to come back later in the year and were counting the days till our return visit.
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Date of stay: June 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Jul 13, 2024
Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed every aspect of your stay with us, from the warm welcome at check-in to the high standard of our rooms and the delicious breakfast options. Your compliments regarding our executive chef, Mr. Akil Ahmad, and the attentive service from Sandeep, Naveen, Ahmed, Symbat, Thalip, and Miraz are truly appreciated. We are delighted that you had such a positive experience and that our team members made your stay memorable. It means a lot to us that you would recommend our hotel to others and that you have already booked your return visit later this year. We look forward to welcoming you back and ensuring another exceptional stay for you. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager Sofitel Jumeirah Beach
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We appreciated our stay during almost 10 days. The location is one of the best in Dubai, the beach access, the marina by 5 min on foot, the pool view, the breakfast was very good, healthy with lot of diversity. Appreciate Mehdi’s preparation every morning in the egg platform. The view was great on the beach even partial and the room was very nice and clean. The housekeeping team was fantastic, despite cleaning the room which was not always easy, Saiful who was in charge made lot of efforts, towels in different funny shapes for the kids, always trying to put our stay memorable at the hotel, being proactive! We are very thankful for his dedication. The team at the reception was always very helpful. In short great family experience thanks to the location and the great staff. We will come back for sure.
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Date of stay: December 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Dec 29, 2024
Dear Amine_chreks, Thank you for taking the time to share such a detailed and positive review of your recent stay with us. We are delighted to hear that you and your family enjoyed your 10-day visit and found our location, amenities, and service to your satisfaction. It is wonderful to know that Mehdi's preparation at the egg station made your breakfasts more enjoyable, and I will personally ensure that your kind words reach him. Saiful will be thrilled to hear that his efforts in housekeeping, especially his creative towel designs for the kids, made your stay even more memorable. Our reception team will also be delighted to learn that their assistance contributed to your great family experience. Your recognition of their dedication means a lot to us. We are so pleased to hear that you plan to return in the future. It will be an absolute pleasure to welcome you and your family back for another excellent stay. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager
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A truly Fantastic hotel with welcoming, friendly and happy staff who seem to genuinely care that you have the best experience possible. We visited the hotel for our anniversary and there were so many extra touches that made our stay so much better. Thankyou to Narayan & Puskar for their efforts, going above & beyond to make our stay extra special, including handwritten notes, flower arrangements, swans from towels and even a celebratory cake in our room upon arrival. The rooms are cleaned to a very high standard and it's great to see such a large hotel also consider its environmental impact and sustainability. Breakfasts are a real treat with international dishes, made to order items, and a wide variety of fruits, meats, breads, pastries and fabulous fresh juices and refreshments. The pool is everything you need to cool off in the Dubai heat with towels and loungers looked after and attended to throughout the day. The swim up bar is an added luxury. The hotel is right on the beach with a wide range if amenities and restaurants within minutes walk. It would be difficult to better the experience here
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Date of stay: September 2024
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Sep 14, 2024
Dear A1276AJerikl, Thank you so much for sharing such a wonderful and detailed review of your recent stay with us at Sofitel Dubai Jumeirah Beach. We are truly delighted to hear that you had a memorable anniversary celebration and that our team, especially Narayan and Puskar, made your stay extra special with their thoughtful gestures and attention to detail. It is always our aim to create unique and unforgettable experiences for our guests, and we are thrilled to have succeeded in making your time with us so enjoyable. Your kind words about the cleanliness of our rooms, the sustainability efforts, and the breakfast selection are greatly appreciated. We're also happy to know that you enjoyed our pool area and the convenience of our beachfront location. It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Samanta Soobrayen Assistant Guest Experience Manager
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Good day. A wonderful hotel, upon arrival you can safely refuse the “required deposit” and they will simply close the minibar in your room. As you understand, a deposit is not required)) The hotel has Russian-speaking hotel staff both at the reception and in the restaurant where breakfast is served. Breakfast is good. There is a pool with a beautiful view of the sea and the Blue Waters island, from morning until 13 o’clock there is practically no one in the pool, you can swim calmly. After lunch I went to the beach, which is across the road. The hotel provided an umbrella, a sunbed, a towel with a beach bag. Room cleaning was excellent, instead of the required 2 items. They always brought 4-5 liter bottles of water. It is better to take a room with a side sea view from the 20th floor or higher, the noise from the street is practically inaudible. I had a late check-out and my stay at the hotel was extended for free. Rested at the hotel from 01/03/24 to 01/08/2024. Have a great mood and relaxation everyone. I recommend the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first time in Dubai and my hotel of choice was Sofitel Dubai Jumeirah Beach. I choose this hotel based on previous reviews and I was not disappointed. The staff are ok, but I have to give it to my room attendant, Tiratha on the 17th floor. My room is being attended twice daily and replaced with fresh towels , wash rags along with the replacement of my tea
Overall, 10/10 and I will be back.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Sep 21, 2024
Dear 362kizzyl, Thank you for taking the time to share your experience with us! We’re thrilled to hear that your first visit to Dubai was enjoyable and that you chose Sofitel Dubai Jumeirah Beach. We greatly appreciate your kind words about our staff, particularly Tiratha on the 17th floor. It’s wonderful to know that her attentive service contributed to your stay. We strive to provide exceptional experiences for our guests, and your feedback reaffirms our efforts. We look forward to welcoming you back on your next visit! Warm regards, Samanta Soobrayen Assistant Guest Experience Manager
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What a beautiful clean hotel, I stayed 10 nights with my elderly parents. All staff are polite and very accommodating especially Puhan from housekeeping. He cleaned our room daily and worked around my elderly parents, he was thoughtful and cleaned the room when we went for breakfast. Puhan always made sure we had enough water and provided milk for our English tea. He went out of his way to make sure we had what we needed, thank you Puhan. This is a beautiful hotel and the views from our room were magical especially at night. The beds were very comfortable and a good size. Highly recommend this hotel only negative would be that there is lots of traffic making journeys longer.
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Date of stay: February 2025
Value
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Trip type: Traveled with family
Room Tip:Too much traffic and it’s expensive when dining out.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samanta Soobrayen , Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded 5 weeks ago
Dear Gurdipk, Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you and your parents had a wonderful experience during your 10-night stay. It's fantastic to know that Puhan provided thoughtful and attentive service, ensuring your needs were met. We will be sure to share your feedback with him, as he will be pleased to hear how much his efforts were appreciated. We're glad you enjoyed the beautiful views from your room and found the beds comfortable. Your recommendation means a lot to us. We also appreciate your feedback regarding the traffic, and we will continue to look for ways to make travel more convenient for our guests. We hope to welcome you back for another stay in the future! Warm regards, Samanta Soobrayen Assistant Guest Experience Manager
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Helal was amazing very professional and he surprised us each time he came to clean the room with unique sculptures made with towels very sweet and kind. He made my stay very peaceful. I enjoyed staying at Sofitel and was very happy with the centralised location at Jumeirah beach.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Madonna Lewiz, Guest Services / Front Office at Sofitel Dubai Jumeirah Beach
Responded Mar 4, 2024
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience at Sofitel Dubai Jumeirah Beach! We are thrilled to hear that Helal made your stay exceptional with his professional and sweet demeanor. It's heartening to know that his unique towel sculptures added a delightful touch to your room service experience. We will be sure to pass on your kind words to Helal, recognizing his efforts in making your stay memorable. We're equally delighted that you found our centralised location at Jumeirah Beach convenient and that it contributed to the overall enjoyment of your stay. Your satisfaction is our utmost priority, and we appreciate your positive feedback. We look forward to welcoming you back to Sofitel Dubai Jumeirah Beach for another peaceful and delightful stay in the future! Warm regards, Madonna Lewiz Guest Experience Manager Sofitel Dubai Jumeirah Beach
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The hotel provides slippers for bedroom , toiletries and beach towels a bag to put the beach towel in and also a sun umbrella which is a small one which you stick in the ground yourself
Redditch, United Kingdom11 contributions8 helpful votes
There are no Hotel facilities. But there are a lot of areas with sun beds , Parasols and restaurants right on the beach front . Or just pop your towel on the beach and enjoy the sights & sounds .
There are more places to choose from in the Dubai area.
PRICE RANGE
₱9,211 - ₱19,795 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel dubai jumeirah beach hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiJumeirah Beach Residence (JBR) / The Marina
NUMBER OF ROOMS
444
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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