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Holiday Inn Dubai Festival City

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Gateway Avenue, Festival City, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (688)
Room & Suite (81)
Dining (68)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 28/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Dubai Festival City
Updated 28/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 762 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently connected to Dubai Festival City Mall, home of the record-breaking "IMAGINE" show. Holiday Inn Dubai Festival City is the perfect place to stay whether traveling for leisure with friends and family or visiting the city for business. From the modernly designed and airy public areas, to the fresh and nature-inspired decor of guest rooms & suites, Holiday Inn caters to all lifestyle comforts. Indulge in a selection of healthy options and finest coffee in town at the lifestyle cafe, Zeste, or enjoy an abundance of international cuisine at Sirocco. Savour delicious barbecue at Joe's Backyard on the rooftop and enjoy shisha at Z Garden. Relax by the poolside on the 3rd-floor leisure deck and don't miss your fitness routine with the fully equipped gym. Kids will also enjoy our supervised Kids Club.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Free airport transportation
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Languages Spoken
English, French, Spanish, Arabic and 4 more
690Reviews17Q+A56Room tips
Traveler rating
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Popular mentions
Chandni wrote a review Yesterday
1 contribution
We absolutely enjoyed our stay... the staff was extremely helpful. Rooms were fully clean, spacious with a beautiful view of the Dubai skyline. They had an amazing breakfast spread at Sirocco restaurant and the staff there too were very helpful and considerate. Special thanks to Chris, who tried to accommodate all our requests and ensured we had a memorable stay at the hotel :)
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Holiday Inn Dubai Festival City
Responded today
Dear Chandni_MP, Thank you for taking the time to share with us your recent experience. It is truly rewarding to have positively impacted your experience with our brand, this is our top priority at Holiday Inn Dubai Festival City as we continuously persist on delivering true hospitality to all our guests. I was truly happy to learn that you appreciated our impeccably clean rooms with the stunning view and delicious breakfast at Sirocco restaurant as well as the excellent service of our colleagues. Moreover, I was excited to read that you appreciated the personalized service of Chris who showed genuine care for you throughout your stay. Thank you once again, your kind note is truly heartening for all our team members, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm Regards, Sayed Tayoun Hotel Manager
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Mohamed E wrote a review 5 Mar
1 contribution
All the staff are friendly and all of them are more than helpful especially Ahmed sakr and samir. The breakfast is delicious and different everyday and contain a different types of foods. I totally recommend this hotel for all dubai visitors and business men.
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Date of stay: March 2021Trip type: Traveled on business
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Holiday Inn Dubai Festival City
Responded yesterday
Dear Mohamed E, Thank you very much for sharing your fantastic review on TripAdvisor about your recent experience at Holiday Inn Dubai Festival City. I am extremely delighted to learn that you had an enjoyable staycation with us and that you appreciated your dining experience at Sirocco restaurant. Moreover, I was thrilled to read that our team members amazed you with their great hospitality and your special recognition of Ahmed and Samir are highly valued. I would like to thank you for recommending our hotel for other travelers who seek for unique destination, connected to one of the best Malls in the city and minutes away from all Dubai business hubs and vibrant centre. We are looking forward to welcoming you back soon and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm Regards, Sayed Tayoun Hotel Manager
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Mouhamad K wrote a review 2 Mar
Vienna, Austria27 contributions1 helpful vote
+1
Great location and great stuff. The breakfast was perfect. The hotel is linked with Dubai festival mall so you can do everything while staying in the same area Everything was perfect Thanks for the stuff and the management of the hotel
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Holiday Inn Dubai Festival City
Responded 5 days ago
Dear mouhamadk710, Thank you for sharing your wonderful feedback on TripAdvisor about your recent experience with us. We are proud of the quality service we offer to our valued patrons such as yourself. In this regard, I was delighted to learn that you had an enjoyable stay with us and that you appreciated the delicious breakfast in our Sirocco Restaurant as well as the excellent location and facilities of our hotel. Moreover, your compliments about our great team are truly valued and it was a real pleasure to share it with them as well. We are looking forward to welcoming you back soon and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm Regards, Sayed Tayoun Hotel Manager
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Marcel wrote a review 2 Mar
1 contribution1 helpful vote
Very convenient place to stay in Dubai , close to many locations, staff is super friendly and helpfull at all times , rooms are new and clean , comfortable and silent. Good bkfast and restaurant on top !
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Holiday Inn Dubai Festival City
Responded 6 days ago
Dear marcelrocha21, Thank you very much for sharing your fantastic review on TripAdvisor about your recent experience. It is always such a pleasure to read feedbacks from our guests and I am delighted to know that we have exceeded your expectations. The team certainly aims to delight each and every guest. Your comments mean a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you again to our unique Festival City destination, connected to one of the best Malls in the city and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm Regards, Sayed Tayoun Hotel Manager
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Najwa wrote a review 1 Mar
Byblos22 contributions9 helpful votes
I truly felt at home within the Holiday Inn family; at the front desk with George, Freddy, Uthman, Chris, Samuel, at breakfast with Chef George, Carla, Angel, Rose, Samir, Ahmed, at the pool, at the gym, at the main entrance (I think Omar), and the housekeepers too... I wish I can remember more names!!! I fully understand how difficult it is to manage the operations in regular times and therefore comprehend the enormous effort invested during the pandemic. The work was done with utmost professionalism and the smile on all the faces was the cherry on top.
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Traveled on business
2 Helpful votes
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Response from InterContinental Hotels Group Dubai Festival City, General Manager at Holiday Inn Dubai Festival City
Responded 6 days ago
Dear CanariByblos, Thank you for taking the time to share with us your recent experience. We are extremely grateful for your invaluable feedback. I was glad to know that you had an enjoyable staycation with us and appreciated the precautionary measures taken by our colleagues during this pandemic times. Your compliments about our helpful and attentive team members, who always go above and beyond to ensure that our guests have memorable experience, are highly valued. We are looking forward to welcoming you back to the unique Festival City destination and please feel free to connect to us through reservation.dfc@ihg.com when planning your return. Warm Regards, Sayed Tayoun Hotel Manager
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Previous
PRICE RANGE
US$64 - US$142 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDubai Festival City
NUMBER OF ROOMS
510
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Frequently Asked Questions about Holiday Inn Dubai Festival City
Which popular attractions are close to Holiday Inn Dubai Festival City?
Nearby attractions include Dubai Festival City Mall (0.7 km), Imagine (0.7 km), and Dream Aero (0.5 km).
What are some of the property amenities at Holiday Inn Dubai Festival City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Dubai Festival City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Dubai Festival City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Dubai Festival City?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Holiday Inn Dubai Festival City?
Conveniently located restaurants include Anise, Belgian Cafe, and Pierre’s Bistro & Bar.
Are there opportunities to exercise at Holiday Inn Dubai Festival City?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Holiday Inn Dubai Festival City have an airport shuttle?
Yes, Holiday Inn Dubai Festival City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Dubai Festival City?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Dubai Festival City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Dubai Festival City?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Hindi, Arabic, and Turkish.