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The Retreat Palm Dubai MGallery by Sofitel

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East Crescent The Palm Jumeirah, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1759)
Pool & Beach (281)
Room & Suite (211)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Retreat Palm Dubai MGallery by Sofitel
Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 759 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Experience World-class Service at The Retreat Palm Dubai MGallery by Sofitel Come and discover the perfect balance of holistic wellbeing and Dubai’s vibrant energy at the region’s first 5-star family-friendly wellness resort. Tucked away on the exclusive coastline of Palm Jumeirah’s East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones and a harmonising Feng Shui philosophy throughout. Every room and suite at the resort is air-conditioned and features a flat-screen TV, with complimentary tea and coffee making facilities, an organic minibar stocked with healthy products, organic bathroom products, motion activated guiding night lights and more. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products, uplifting rejuvenation experiences and transformational wellness retreats. The unique Rayya Spa features a distinctive array of wellbeing therapies and signature spa treatments, rejuvenating cryotherapy, detoxifying facials and the traditional Hammam. The property features 4 exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally-sourced products Parents are also afforded peace of mind as they rejuvenate, with the resort’s Rayya Kids offering that includes a selection of amenities and activities exclusively for children, such as a fully supervised indoor and outdoor play area with special children’s entertainment programmes. This beachfront resort is perfect for those seeking to unwind, re-boot and relax with little ones with an opportunity to explore The Retreat before deciding to commit to more in-depth bespoke wellness retreats. Dubai Marina is a 10-minute drive, Burj Khalifa and the Dubai Mall are 20 minutes away by car. The nearest airport is Dubai International Airport, 16 minutes from The Retreat Palm Dubai MGallery By Sofitel. The hotel provides complimentary daily shuttle bus to Nakheel mall and the Mall of the Emirates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / closet
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Trendy
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
Contact
East Crescent The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport26 kmSee all flights
Dubai World Central - Al Maktoum International Airport25 kmSee all flights
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1,971Reviews144Q+A100Room tips
Traveler rating
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  • 56
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Popular mentions
Aayush N wrote a review 23 Feb
1 contribution
We stayed for 3 nights and the room was amazing. The breakfast have lot of options. Muskan helped us a lot in our breakfast and other basic things. The pool and beach is beautiful Thank you for having us
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Date of stay: February 2021Trip type: Traveled with family
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Naji Syed wrote a review 23 Feb
1 contribution
This is a good hotel & the kids loved the play area & the pool.. Dinner & Breakfast were good with a wide range of selections.. Overall the stay was good and wish to visit this hotel again.. Special thanks to Ms.Muskan for the lovely service & guidance for me & my family at Breakfast session..
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Date of stay: February 2021Trip type: Traveled with family
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Ago wrote a review 23 Feb
1 contribution
Great hotel, great service, attentive staff (especially Santosh in the restaurant). In the restaurant, despite the pandemic, there is a variety of dishes. Everything is delicious and almost homemade. I really liked it. I don't mind visiting the hotel again. I recommend it.
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Date of stay: February 2021Trip type: Traveled with friends
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 2 days ago
Dear Goppea, Thank you for taking the time to write such a pleasant review of your recent visit to The Retreat Palm Dubai MGallery by Sofitel. Your comments concerning the outstanding service that we have to offer are very pleasing and I am grateful for your kind remarks along with the opportunity to personally recognize the team’s outstanding level of guest service. It is indeed our pleasure to have assisted you during your stay and we will definitely be glad to welcome you back soon. Yours sincerely, Samir Arora General Manager
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Sri Widya Wati wrote a review 23 Feb
Dubai, United Arab Emirates10 contributions3 helpful votes
I had such an amazing afternoon tea time, it was included pool and beach access, special thank you to Prateek for an excellent service. The view is amazing. During covid all the sanitize protocol was applied. Definitely going to come back. Keep it up guys!!
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Date of stay: February 2021Trip type: Traveled with friends
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 2 days ago
Dear Sriwidyawati, It is a great pleasure for us to read your feedback on your last visit to The Retreat Palm Dubai MGallery by Sofitel. The team and I thank you for spending your afternoon at our hotel. Thank you for the recognition of our associate, Prateek. He was very pleased that you were satisfied with his excellent service during your afternoon tea. Thank you also for highlighting our amazing view and the sanitization protocol at the hotel. It is great to hear that you were impressed by our cleanliness and hygiene measures. My entire team and I would be happy to have you back for some more memorable experiences with us in the future. Sincerely yours, Samir Arora General Manager
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Marie Reichmann wrote a review 23 Feb
1 contribution
I am currently staying here with my 8 month old baby and the whole trip has been fabulous! All the staff are very friendly and helpful and always go the extra mile to help out. The food is excellent as well! There are a lot of healthy options, vegan ones as well, which have all been excellent. Especially Muskan’s service was exceptional. She always greeted us with a smile and went the extra mile to make sure our meals were great and even got extra food for my baby. Thank you!!
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Date of stay: February 2021Trip type: Traveled with family
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Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 2 days ago
Dear Mariekurrr, Thank you very much for the time and effort taken to share this kind feedback. I am pleased you enjoyed your stay with your baby whilst at The Retreat Palm Dubai MGallery by Sofitel. We strongly believe in creating an energetic and memorable experience for each guest – and our team is thrilled to know that you thoroughly loved their top-notch service delivery. Many heartfelt thanks for highlighting Muskan for making your stay extra special. Your words of praise made her day, and ours too. We trust to have the pleasure to welcome you back for another memorable holiday experience with us. Yours sincerely, Samir Arora General Manager
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PRICE RANGE
US$96 - US$296 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
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Frequently Asked Questions about The Retreat Palm Dubai MGallery by Sofitel
What are some of the property amenities at The Retreat Palm Dubai MGallery by Sofitel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Retreat Palm Dubai MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat Palm Dubai MGallery by Sofitel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Retreat Palm Dubai MGallery by Sofitel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Retreat Palm Dubai MGallery by Sofitel?
Conveniently located restaurants include LAO, Mezzerie, and The World Eatery.
Are there opportunities to exercise at The Retreat Palm Dubai MGallery by Sofitel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Retreat Palm Dubai MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Palm Dubai MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Retreat Palm Dubai MGallery by Sofitel?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Arabic.
Are there any historical sites close to The Retreat Palm Dubai MGallery by Sofitel?
Many travellers enjoy visiting Jumeirah Archaeological Site (11.9 km) and Jumeirah Archaeological Site (10.9 km).