RIXOS PREMIUM DUBAI

Rixos Premium JBR did not disappoint from the beginning. Even before our arrival, staff was great at communicating to answer my questions via email, and the half-board upgrade which included breakfast and lunch/dinner, was a great perk when booking directly and great value for…

Date of stay: March 2019

This is definitely an awesome place to stay!

We lived here for a week and our stay was more than awesome! The territory is not very big, but this somehow turned into in advantage: the Wi-Fi is working all over the territory and it is easier to get around. The service is also really nice and has a high quality. Our family…

Date of stay: March 2019

Response from imanee222, Guest Relations Manager at Rixos Premium Dubai

Responded 2 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Imane Elberji

Holidays with kids

It was my first visit to Dubai. I was travelling alone with two kids (7 and 3 years). So I wanted to stay at comfort place with beach, swimming pool and near to the Infrastructure. Room was big, clean and very cosy. The view was amazing! Staff is responsive and helpfull. Special…

Date of stay: March 2019

Response from imanee222, Guest Relations Manager at Rixos Premium Dubai

Responded 2 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Rixos Team

Relaxing time

It was very nice place here in Rixos premium dubai, the food was amazing and the pool very relaxing, I would like to thanks to Shisha crew renz and also the waiter Elmer for serving good. I will come back again next time here. :)

Date of stay: March 2019

Response from imanee222, Guest Relations Manager at Rixos Premium Dubai

Responded 2 days ago

Dear Nasr, We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Rixos Team

The hotel was smart, clean , really nice rooms, good breakfast with very friendly and helpful staff. The staff always asked how we were and if there was anything they could do which I thought was lovely. The only qualm I had was finding out that the pool area is actually a…

Date of stay: March 2019

Response from imanee222, Guest Relations Manager at Rixos Premium Dubai

Responded 2 days ago

Dear Lois, Thank you for taking the time to tell us about your experience at the Rixos Premium Dubai JBR. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Imane Elberji

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Hi, I hope you can assist with my query, i have booked a stay at this hotel for 4 nights from 9th of september 2019 as part of my honeymoon. Due to the availability of flights i will not be due to land in dubai till 00:45 on tuesday the 10th. Getting through the airport and actually arriving at the hotel i imagine it would be another hour or so. i would say estimated arrival to the hotel would be around 2 am in the night/morning so can you confirm i will be able to check in at this time and the room will be ready for me? i look forward to your response Kind Regards

Could you tell me if the half board can be used across all of the restaurants?

Dear Reena, Thank you for contacting us! Half board can be used only in all day dining restaurant called Turquoise. Breakfast, lunch and dinner only in this restaurant. Thank you!

Is there currently construction work next door to this hotel? If so would anybody say it affected the enjoyment of their stay at all?

There is construction next door, it didn’t impact our stay whatsoever. Really enjoyed it and would highly recommend.

Hi, we have booked to come at the end of May during Ramadan. Is there any restriction on eating and drinking in the hotel/at the beach? Also do you offer free water during our stay? Thanks

Dear Guest, Thank you for contacting us! Yes, during Ramadan there are restrictions. No eating, no drinking and so on in public places. The allowance will be only after breaking the fast. We provide on daily basis two bottles of complimentary water in the room. Thank you!

Hello I was wondering if the hotel is surronded by construction it means that the places near the hotel are horror and also the view?

Hello, Dear Bianca! Thank you for your question! Kindly be informed that, unfortunately, there is construction going on in the neighborhood. As you know Dubai is a fast growing city and so constructions are ongoing pretty everywhere. However we will do our best to provide for you high floor in case you book Deluxe category which has partly sea and partly city view. Besides, we have Premium category which has only sea view. Please do not hesitate to contact us for any future assistance.

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