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Dukes The Palm, a Royal Hideaway Hotel

Palm Jumeirah, Dubai 120015 United Arab Emirates
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Traveler (5599)
Pool & Beach (811)
Dining (292)
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About

#276 of 809 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
On the Palm Jumeirah, a man-made archipelago in the Persian Gulf, this luxe hotel is 10 km from the Mall of the Emirates and 32 km from Dubai International Airport. The polished rooms provide free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment; some feature balconies and/or water views. Suites add kitchenettes and/or sofabeds. Refined upgraded suites have living rooms and dining areas. There are 3 upscale restaurants, including a New York-style steakhouse with Gulf views. Other amenities consist of a chic cocktail bar, an elegant tearoom and a hip cigar lounge, plus a gym, a spa, an indoor pool and a kids' club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Trendy
Ocean View
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Palm Jumeirah, Dubai 120015 United Arab Emirates
Name/address in local language
Dukes The Palm, a Royal Hideaway Hotel
6,828Reviews546Q+A100Room tips
Traveler rating
  • 5,110
  • 853
  • 392
  • 208
  • 267
Time of year
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jegan b wrote a review Yesterday
1 contribution
I had an amazing time. The staff made the experience better for us. When I most needed help, Daniel was there to assist in every way. Will definitely come back and stay with my family. We truly enjoyed ourselves. Thanks Dukes!! See you next year.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Traffic can be hectic but always use the normal taxi’s they are cheaper. If you want luxury and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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penelope a wrote a review Apr 13
1 contribution
The bed was so comfy and the views from the beach was amazing. The staff were so sweet and kind and always smiling and asking how I am. The food was very nice and if I come to Dubai again I will definitely come back to this hotel. It is in a perfect destination as it is near a mall with a lot of shops and public transport.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Breakfast was usually quite busy so if you want to be guaranteed a table maybe get there before...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Guest, Thank you for your positive feedback. We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding. It's also great to know that our location was ideal for you. We look forward to welcoming you back on a future occasion. Best regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jensonjones wrote a review Apr 13
Hampshire, United Kingdom3 contributions2 helpful votes
Beautiful hotel. Santosh cleaned our room impeccably everyday and was always very helpful and polite. Lovely beach and pool area. Staff at the hotel are so helpful. Breakfast is delightful and so many options to choose from. Would definitely come back
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Jenson, Thank you very much for your kind feedback. We are really pleased that you enjoyed your stay and to know our team helped to make it memorable. We are also glad we could help start your day the right way with our tasty breakfast. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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helenh13Leeds wrote a review Apr 13
Leeds269 contributions136 helpful votes
A lovely hotel. The rooms are pleasant and functional with very comfy bed and well equipped bathroom. The lobby and service are fantastic and the food in the restaurants great - breakfast is the best we’ve had anywhere and the Khyber restaurant superb. The pools and lazy river are lovely and the poolside bar and restaurant delightful. Love beach, plenty of loungers and a kids club if you need it. West Beach and a large mall are easily accessible. Really enjoyed our stay.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location and facilities. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard Tingle wrote a review Apr 12
8 contributions
This is our third visit to Dubai and once again fantastic in every way. The hotel is in a great location close to monorail and links to all areas. The hotel has a great infinity pool and private beach all spotless. The Staff are all fantastic and friendly nothing was to much trouble. The security guard Aamir had a wealth of local information and was always helpful and a true credit to the Hotel staff.The room was spotless and the room staff were great leaving our room spotless every day to suite our needs. The food was fantastic and plentiful with fantastic variations every day. The whole experience was world class and I thank all the staff and management for a truly wonderful experience.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Guest, Thank you very much for your kind feedback. We are pleased that you had a great stay and appreciated our strategic location. We thank you for highlighting the high standards of our installations, being fully aware that this is of primary importance for our guests to feel comfortable in our hotel, our housekeeping team undertakes a thorough cleaning of our installations and rooms on a daily basis. We went ahead and shared your review with our team so they could get a sense of the impact they are having with our guests and everyone was pleased to learn about your kind remarks. We are glad you enjoyed our attractive pool area. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laura A wrote a review Apr 12
1 contribution
Very friendly and helpful staff which makes you easily settle in, Comfortable beds and good working air conditioning which is a bonus with the warm weather that is in Dubai. Would definitely recommend as the location is amazing with gorgeous views
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Guest, Thank you for your positive feedback. We are delighted to hear that our staff's friendliness contributed to making your stay at Dukes The Palms more comfortable and welcoming. It is also gratifying to know that the comfort of our beds and the efficiency of our air conditioning system added to the enjoyment of your stay during the warm Dubai weather. Your recommendation is highly esteemed, and we are thrilled that the location of our hotel, along with its gorgeous views, met your expectations and enhanced your experience. We look forward to welcoming you back on a future occasion. Best regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage53477958839 wrote a review Apr 12
1 contribution
Sravan does the best cleaning worldwide! Hes a very friendly guy, his work is much appreciated. He did eberything as we wanted it to be. Also the hotel is pretty nice, nice view, good weather, food is also good. Service as im used from other five star hotels
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dont S wrote a review Apr 11
2 contributions
Daniel top star employee. He makes me laugh and nothing better could fulfill my heart than Daniel. Live laugh love Daniel. Tres bien. I enjoyed a lot thanks a lot for hiring Daniel he is amazing and the hotel was nice we booked, thank you very much
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded today
Dear Guest, Thank you for taking the time to review your stay. We are pleased that you had an enjoyable stay with us. We are especially pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves on providing personalized service to meet the individual requirements of our guests.  The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ruslan K wrote a review Apr 11
1 contribution
Thanks for kindeness of Chef Mahmoud in a restaurant and Emma in a swiming pool. Room sevrice is also very good. Polina in reception helped us for all issues. Thank you! The only inconvenience was that during Ramadan, during Iftar, we were constantly reminded in the restaurant that water and tea were paid.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paradise11607122282 wrote a review Apr 10
3 contributions17 helpful votes
We stayed here last week and it was an amazing stay the customer service was 5 star!! We arrived in the early hours (3am) and the lady on the reception was lovely. We had missed our evening meal so they let us have lunch the next day instead, we did half board and the breakfast was lovely as was the evening mea. I am gluten and dairy free and all the chefs were so accommodating and more than happy to help. All the staff were lovely at the hotel. A shout out to Hnin who was so helpful every time we saw her, we were not sure if we wanted to change our room and she was very happy to show us another room. The only things I would say needs feedback is more umbrellas on the beach (one of the days there were none avaikable and I asked about five times for one over the course of an hour, and never got one), and more towels in the hotel rooms. They only gave us one hand towel and two large ones. As two females travelling, we could have done with a couple more smaller towels for when we washed our hair. Our bedroom was lovely and clean , beds very comfortable but there was unnecessary furniture in the room so it did feel a little cluttered. I kept bumping into the unnecessary sofa in the room, and I still have a massive bruise on my thigh from that. The gym was really good with good equipment and amazing views to look out on. The restaurant on the 15th floor is an award winning Indian restaurant included in half board. We only found out by chatting to another guest at breakfast, it was amazing and we are so glad we went, so I would definitely promote it more as the food and service was great. Thoroughly enjoyable. And lastly there were no spoons on the table at breakfast - we had to ask every morning for them! I would recommend a vist here it was our first time to Dubai and we absolutely enjoyed our stay at the Dukes.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱7,469 - ₱16,862 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
564
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DUKES THE PALM, A ROYAL HIDEAWAY HOTEL - UPDATED 2024 Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Dukes The Palm, a Royal Hideaway Hotel
Which popular attractions are close to Dukes The Palm, a Royal Hideaway Hotel?
Nearby attractions include AURA SKYPOOL (0.3 km), The View Palm Jumeirah (0.3 km), and Palm Islands (0.4 km).
What are some of the property amenities at Dukes The Palm, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Dukes The Palm, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dukes The Palm, a Royal Hideaway Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Dukes The Palm, a Royal Hideaway Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dukes The Palm, a Royal Hideaway Hotel?
Conveniently located restaurants include Seagrill Bistro, The Noodle House - Nakheel Mall, and Frevo.
Are there opportunities to exercise at Dukes The Palm, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Dukes The Palm, a Royal Hideaway Hotel have airport transportation?
Yes, Dukes The Palm, a Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dukes The Palm, a Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dukes The Palm, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dukes The Palm, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Arabic.