East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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$662
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$662
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Room & Suite (2306)
Pool & Beach (1381)
What is Travelers’ Choice?
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About
#81 of 946 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more
Location
68Somewhat walkable
Grade: 68 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
See all nearby hotels
12064Reviews818Q+A100Room tips
Reviews
Traveler rating
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Amazing holiday, friendly staff, lovely clean pools and beautiful rooms with balcony overlooking Dubai skyline. Hotel surroundings really clean and pleasant. Manoj and team in the World Eatery were brilliant. Would come back here without hesitation.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Upgrade to unlimited drinks package. Although quite expensive, you need to drink all day and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!…
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 22 Feb 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly I’d like to say what a beautiful property, kept spotlessly clean in all parts. The service at the hotel is incredible, every member of staff goes out of their way to be courteous and helpful to make your stay as enjoyable as possible. We enjoyed the restaurant’s our favourite being The Porterhouse steak house. The food is great, the staff are so professional and exceptional at their job we just kept going back I have to mention the amazing Diah, she welcomed us in for dinner late on our first night and took care of us throughout our stay she is such a wonderful asset to the hotel, I felt very sad when we left she made a big impact on us both. We loved Oliviers run by Elena and her team of wonderful staff. Elena was also a wonderful lady who was so helpful to us throughout our stay we knew we were in safe hands with my husbands food intolerances as well with her she is so professional and sweet. We loved the hotel but feel we also have to be honest in our review. We found the amount of babies and small children in all parts of the hotel except for the Spa almost intolerable on some evening’s trying to enjoy a 5star meal. Also the beach and all pools are very occupied with children, we never went to the pool at all because of this and found ourselves a long way down the beach trying to get some peace. It’s not that we don’t adore children we had 4 of our own and have a beautiful baby grandson but was not expecting this. If you have small children I can highly recommend this hotel for you as it doesn’t get much better than this. However if you are a couple looking for a peaceful break this is not the place for you.…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: The majority of travellers at this hotel were parents with babies and toddlers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear valued guest, Greetings from Sofitel Dubai The Palm! We appreciate your time in sharing your experience at Sofitel Dubai The Palm and areas of improvement. It's through feedback like yours we are in a constant process of improving our services. We hope this has not marred your overall experience and you will give us another chance to welcome you back. Best Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great experience in sofitel the palm dubai and This is my second time This place always impresses me specially with the hospitality and I would love to highlight a person and thank him for all the guidance and accompanying us with great passion and happiness thank you ashraf so much for the assistance and the great hospitality
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! It is a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best! Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home. Best Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful restaurant, I joined with my friends at laguna lounge for drinks . The Dj was wonderful. Our waiter was Benjamin who was very attentive and fast. The beach view was really what we wanted for the night. Overall it was beyond our expectations.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Well trained and professional staff. Beautiful hotel for your stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" at Laguna lounge. Looking forward to welcoming you soon. Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Underrated restaurant. I dinned with my fiancé and had amazing cocktails. Laguna martini was my favorite. Chicken gyros was delicious too. Benjamin was amazing and recommended the best drinks and food.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Laguna Beach lounge is a must try
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! Thank you for the amazing feedback about our Boho Chic Laguna Lounge and Beach Bar. It's one of the top-picked venues at the Palm from amazing food and ambiance. We are delighted that you had a great time here. Looking forward to hosting you again. Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to this hotel on december last year. Good place for staycation, near tourism attraction like Atlantis, Palm, and easy to find Indonesian food. Love this hotel with cheerful staf. Architecture building so modern.
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Date of stay: December 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you for staying with us at Sofitel Dubai The Palm! We are so happy to hear that you fully enjoyed your time at Sofitel Dubai The Palm. We pride ourselves on offering a uniquely French Polynesian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again and we can't wait to welcome you back to paradise! Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good staff His name Ashok Manavi nice staff very good quikly make everything good He is friendship Holidays are very nice we are enjoying our rest breakfast is very nice Beach is very clean and excellent playing football Swimming pool is very clear Hotel room very comfortable Everything is excellent really 😎👍🤝
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed at Sofitel Dubai The Palm for a long layover in UAE. The suite was nice and big, with a sea view and the breakfast was good! Loved the a la carte menu! We also tried Moana Restaurant, very yummy. Hope to be back one day longer for more days!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Regards, Jyoti Anand Quality Assurance Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really had an amazing night with my husband. It was such a cold evening but BENJAMIN who was our waiter provided us with blankets and checked on us frequently that we don't lack anything at all. I recommend this restaurant 100%. Amazing music and lovely view. I really can't say enough but appreciate everything 💯.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: More than enough to accommodate all people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you for the amazing feedback about our Boho Chic Laguna Lounge and Beach Bar. It's one of the top-picked venues at the Palm from amazing food and ambiance. We are delighted that you had a great time here. Looking forward to hosting you again. Regards, Jyoti Anand Quality Assurance Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$235 - US$546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Claim Your ListingSOFITEL DUBAI THE PALM - UPDATED 2023 Hotel Reviews & Price Comparison (United Arab Emirates) - Tripadvisor
Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include The Office Dubai – Elite lounge (0.09 km) and Storm Club & Lounge (0.1 km).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include Barracudas, The World Eatery, and Moana Seafood Restaurant.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.