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Holiday Inn Express & Suites Alexandria

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2340 N MacArthur Dr, Alexandria, LA 71303-4219
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$125
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Free cancellation until 24/10/21
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Traveler (33)
Room & Suite (17)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Alexandria
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 26 hotels in Alexandria
Location
Cleanliness
Service
Value
Alexandria LA Hotel Near Popular Attractions and Businesses You will enjoy a relaxing stay at the Holiday Inn Express Hotel and Suites of Alexandria, Louisiana, conveniently located three miles from Alexandria International Airport (AEX). Lodging at our Alexandria Airport hotel puts you in close proximity to local Louisiana attractions and businesses. The whole family will love staying at our Alexandria Holiday Inn Express which is just three miles from the Alexandria Zoo. After visiting more than 600 animals, immerse yourself in the beautiful, local works permanently exhibited at the Alexandria Museum of Art. Those who enjoy the outdoors can spend time, three miles from this Alexandria hotel, at the Kisatchie National Forest. Are you in town on business? Don't settle for just any hotel in Alexandria when you can lodge at our hotel, conveniently located near Rapides Regional Medical Center, Union Tank, St Francis Cabrini Hospital and Proctor & Gamble. Also, our Alexandria Airport hotel offers 650 square feet of meeting space, so you can host on-site meetings. We also provide copying, faxing, and printing services. Our Alexandria Airport hotel cares for you by offering free high-speed Internet access and a complimentary hot breakfast bar. You can unwind in the Fitness Center or swim in the outdoor pool, and enjoy a good night's rest in our triple-sheeted beds. Call today for our Alexandria hotel's rates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
145Reviews0Q+A25Room tips
Traveler rating
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  • 22
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Popular mentions
Marietta P wrote a review Dec 2020
Huntsville, Alabama2639 contributions444 helpful votes
All I can say is the COVID -19 travel downturn has resulted in a lot of inattention to rooms and facilities: That is apparent here: 1. Ice only on 1st floor - not on 2 or 3. 2. Hand sanitizer by elevator on first floor (where sign says to use as we enter and exit) was empty around 7:00 p.m. I reported the problem but not filled by 0830 next a.m. I was told maintenance needed to do the refill. Too bad they didn’t check the level before they left the day before. 3. Our room had a very loose faucet - moved about 1/4 inch every time we turned it on. 4. Sink drain plug lifted about 1 mm so it drained very slowly - just not pleasant 5. Our microwave did not heat - it just turned on lights and made noises. 6. Cover for elevator panel broken The bed was really high and difficult to get in and out of. I liked that the sheets were soft though. Final note - Management is taking a very cavalier approach to IHG masking guidelines. This is egregious. My husband and I observed the manager for about 30 minutes on the morning of 2 Dec keeping her chin nice and warm with her mask on while she worked behind the front desk (getting the breakfast bag and coffee for guests was one of the tasks she performed). She had exchanges with guests (masked) and at least one employee (unmasked). When I asked why her mask wasn’t on she replied “I am having my coffee”. What I didn’t say was that her coffee must be terribly cold since her mask hadn’t been on for at least 30 minutes. Apparently IHG guidelines allow staff to have their masks off while interacting with guests as long as a convenient excuse, such as the need to enjoy a cup of coffee, is available. I would avoid this hotel if you have any concern about catching or spreading the virus until the virus is no longer a threat.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Avoid the hotel until the COVID risk is behind us
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3 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Alexandria
Responded 17 Dec 2020
Hello Marietta P, Thank you for staying at our Holiday Inn Express Alexandria and taking the time to leave us feedback. We are all about giving exceptional service to our guests and are committed to comfort in every way. I'm sorry there were a couple of issues you encountered that spoiled your stay. I know how letdown you must have felt towards the bathroom sink condition, the microwave not working, and the height of the bed was not comfortable for you. I have conveyed your comments to the Hotel Management to work with the proper departments and the necessary improvements needed on our end. Your safety is our utmost priority during these trying times. I understand your disappointment when you saw that there were lapses in following the COVID 19 policies. Your feedback will help us improve our guest satisfaction experience. We will be working to improve and strengthen our commitment to the guidelines on health protocol measures against COVID-19 so that the same will not happen again. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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Boomer1978 wrote a review Oct 2020
Shoreline CT118 contributions121 helpful votes
+1
Although it’s advertised on Trip Advisor that airport transportation is included, it is NOT. The description also says 3 miles from the airport, it’s twice that. 14.50 for an UBER ride. The place is filthy, front desk rude and grab and go breakfast gross. It’s in the middle of nowhere.
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Date of stay: October 2020Trip type: Traveled on business
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Alexandria
Responded 22 Oct 2020
Hi there, daisy20071960! Thank you for taking the time to review our property. It's disappointing that we were not able to provide you with the best quality facilities. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. Again, thank you for visiting us and we hope you give us another chance to show you how great our hotel is. All the best, Peter J. Case Manager IHGService
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Tiffany P wrote a review Apr 2020
6 contributions
Stayed here again, but this time during a pandemic! This place is so great! I pass through from time to time and they are always so friendly! They are taking lots of precautions at the hotel during this time. Masks and gloves being worn is very assuring to me especially during this time. The rooms were beautiful and very clean as usual!! Stay at this place! The staff is great and it is in a cute little town!
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Date of stay: April 2020
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terryg4942 wrote a review Feb 2020
Fairhope, Alabama27 contributions5 helpful votes
I had to make a quick trip last week. I did not reserve a room because I did not know how far I would get that day. When I arrived I they young lady at the desk took care of me promptly. The place is super clean and the rooms are comfortable.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: I was on the first floor and it was very quiet.
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Danic R wrote a review Nov 2019
1 contribution
Sharla at the front desk was really nice and did a awesome job to accommodate with our stay. The hotel is really nice an clean as well. Would definitely stay again. I’d recommend anyone that’s traveling in the area this hotel or anyone just looking for a place for the night.
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Date of stay: November 2019Trip type: Traveled on business
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PRICE RANGE
US$90 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites alexandria, holiday inn alexandria, alexandria holiday inn, holiday inn express alexandria
LOCATION
United StatesLouisianaAlexandria
NUMBER OF ROOMS
80
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Frequently Asked Questions about Holiday Inn Express & Suites Alexandria
Which popular attractions are close to Holiday Inn Express & Suites Alexandria?
Nearby attractions include Hot Shots (0.4 km) and Buds N Suds (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Alexandria?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express & Suites Alexandria?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Alexandria?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Alexandria?
Conveniently located restaurants include Pamela's Bayou in a Bowl, Oriental Wok, and Mandarin.
Are there opportunities to exercise at Holiday Inn Express & Suites Alexandria?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Alexandria have an airport shuttle?
Yes, Holiday Inn Express & Suites Alexandria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Alexandria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Alexandria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Alexandria offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Alexandria?
Many travellers enjoy visiting Kent Plantation House (1.3 km) and Arna Bontemps African American Museum (3.2 km).