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Crowne Plaza Panama Airport, an IHG Hotel

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Ave. Domingo Diaz Corregimiento de Tocumen Hacia, Panama City 0810 Panama
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Traveler (396)
Room & Suite (160)
Dining (82)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Panama Airport, an IHG Hotel
Updated 21/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 133 in Panama City
Location
Cleanliness
Service
Value
The Crowne Plaza® Panama Airport Hotel is the best option for business and leisure travelers. Its convenient location is only five minutes away from the International Tocumen Airport and offers complimentary transportation to and from the airport from 6am to 12pm. Close to the hotel, you will find the Global Business Terminal business complex and different companies such as Bayer and Copa Airlines. After a long day, rest in our comfortable rooms, which offer complimentary Wi-Fi access to keep up with work. Relax at the swimming pool, or work out at the fully-equipped fitness center. By night, visit our restaurant and try the exquisite local cuisine our restaurant offers or visit Hub Bar for the best ambience, snacks and cocktails.
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Property amenities
Babysitting
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
892Reviews37Q+A83Room tips
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Popular mentions
Amy P wrote a review 17 May
Taft, Texas20 contributions14 helpful votes
We have stayed at Crowne Plaza several times, and each time I grow more and more tired of the hotel. This last time was the last straw. We went to try to eat breakfast at their restaurant and no one was in line, so it was just us two who needed to be seated. There were 5 empty tables, 2 of which hadn't been cleaned. Two ladies working there told me I had to wait unless I wanted to sit outside. I said ok. After a few minutes, I grew tired of waiting and asked why they couldn't seat us. They would not give me an answer, and continued to tell me I had to wait. No one else had come to the restaurant during this time, so it was still just us. There was a dirty table with 4 chairs that I told them I wanted to sit at, and they just told me to wait. No one was even trying to do anything for me. Their food prices are ridiculous as well. So needless to say, we will not be staying there anymore, and we will not be recommending to our friends to stay there either. In addition, the room they put us in was in such disrepair. I couldn't believe it. Huge, ugly patches on the wall and an ice bucket that looked like they took it from the trash. Totally unacceptable. A $20 motel would have been better than this place. If we would have been treated right at the restaurant, I wouldn't have even said anything about the room's disrepair!
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Date of stay: May 2022
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Jak_Snow wrote a review 16 May
Boise, Idaho23 contributions17 helpful votes
+1
Mold, poor / missing amenities, bad service. This place is just holding on, where the customer is expected to ignore its faults. Numerous items beyond the items mentioned and pictures. I’d avoid this place unless you really have to stay here.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Tip is to avoid this place if possible.
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J C wrote a review 9 May
Pismo Beach, California32 contributions27 helpful votes
We arrived at this hotel from the airport late morning and our room was not ready, which is totally understandable. We were able to store our luggage on-site as we waited for our room to become available, which didn't happen until after 3pm. This hotel has a gorgeous pool area so we asked if we could wait in the pool area. The hotel wanted to charge us $15 to access the pool area so we could sit in the loungers while waiting for our room to be ready. That doesn't seem to be a very hospitable way to treat guests. We've never encountered a policy such as this before.
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Date of stay: May 2022
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 1 week ago
Dear OceanBuoy thanks for prefer our services and facilities, is a pleasure know that took time to share your experience with us. We apologize on behalf of all the hotel staff if we do not meet your total satisfaction. We emphasize that our check-in time starts at 3pm and our clients who arrive early can enjoy storing their luggage and staying in the common areas of the hotel at all times if we do not have rooms available early. In this new normal our pool has a capacity for which some measures have been taken; however your opinion is valuable, so we will review this point. Sincerely yours, Angie Trejos, Room Division Manager.
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D.J. Barnett wrote a review Apr 2022
Noblesville, Indiana1 contribution
The staff was excellent - we used whatsapp to communicate as we had no bilingual team mates. The food was amazing and the Asia Room was perfect. Marisol took very good care of our needs. Shuttle was timely and the rooms were clean.
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Date of stay: March 2022
Location
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Trip type: Traveled
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 17 Apr 2022
Dear DJBarnett thanks for prefer our services and facilites,your opinion is very valuable for us. Is a pleasure know that you enjoyed your stay with us. Hope see you soon to give a excellent service in your second house in Panama. Sincerely Yous, Angie Trejos, Room Division Manager.
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gabriel av wrote a review Mar 2022
25 contributions
Well located, has transfer to the airport, has a good restaurant and bar on site with options for the three meals of the day, the room is big, the staff is helpful. The only "but" is that the hotel is a little "busy", so your check in and check out experiencies could not be the best.
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Date of stay: March 2022
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Response from AngieAngie Trejos, Guest Services / Front Office at Crowne Plaza Panama Airport, an IHG Hotel
Responded 5 Apr 2022
Dear gabriav thanks for prefer our services and facilities, is a pleasure that you enjoyed your stay with us. Regarding your check-in and check-out experience, as an airport hotel we maintain high occupancy; However we are working to improve this experience, but always complying with the distancing measures in this new normal. Hope see you soon. Sincerely Yours, Angie Trejos, Room Division Manager.
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PRICE RANGE
US$92 - US$118 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
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Frequently Asked Questions about Crowne Plaza Panama Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Panama Airport, an IHG Hotel?
Nearby attractions include Metromall Panama (6.6 km), Teatro Nacional (3.3 km), and Relic Bar (3.6 km).
What are some restaurants close to Crowne Plaza Panama Airport, an IHG Hotel?
Conveniently located restaurants include Casa Blanca, CakeBOOM place, and Pandora Chocolateria y Pastelería.
Are there any historical sites close to Crowne Plaza Panama Airport, an IHG Hotel?
Many travellers enjoy visiting Capilla San Jose (14.4 km), Panamá Viejo (12.2 km), and Plaza de Francia (9.6 km).