InterContinental Miramar Panama, an IHG Hotel
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About
#43 of 283 hotels in Panama City
Location
Cleanliness
Service
Value
Situated in the heart of Panama City is located the InterContinental Miramar allowing privilege views of the Bay of Panama and easy access to landmarks and the financial district as well. Within easy walking distance to Panamas famous old town, Casco Viejo and within minutes to a large variety of restaurants, shopping malls with high end shopping and brand name stores and centers as well as the famous Calle Uruguay. The Panama Convention Center is an easy 10 minute car ride from the hotel. And a twenty minute car ride to the Tocumen International Airport.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Aerobics
Kids pool
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Aerobics offsite
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Wake-up service / alarm clock
Minibar
Radio
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Spanish
Location
84Good for walkers
Grade: 84 out of 100
60Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
1249Reviews19Q+A100Room tips
Reviews
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+1
The family at AtlasAdventured recommends staying here! We took advantage of the Copa Airline stopover program, and this hotel was perfect for that. It has everything you need to make it feel like an all inclusive hotel. There's a great pool that has waterfall features, which our toddler loved sitting under, and a delicious buffet for breakfast, lunch, and dinner. You can also sit in the restaurant/buffet area and order off of a menu. The location is the best part. It’s right on the water so you get these stunning views. Our room was up high! So we were able to see the whole city. There are plenty of restaurants and shops within walking distance. Loads of cabs on the streets so it’s easy to get somewhere. The hotel called us a cab, very early in the morning, to get back to the airport. All of the staff was very friendly and helpful. The rooms are big, clean, comfortable beds, and nice bathrooms. We had a wonderful stay, and cannot wait to come back!…
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Higher floors get amazing views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
The Hotel is extremely clean, very good security on premises. The hotel staff is very polite and helpful. The rooms are very roomy and the beds are extremely confortable. The restaurant has good variety of dishes, specially during breakfast.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Get an Early Breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were not planning to stay in Panama City, however due to ill health we left a ship at the entrance to the Panama Canal, and we ended up staying at the Intercontinental in Panama City from 22 Aug till 5 Sept. We were in room 911 a 2-bedroom suite for the majority of our 14-night stay. I do not speak Spanish and found life very difficult during my time in Panama City, however all the following staff at the hotel our stay there and our comfort so much so it felt like home in some ways, thank you to the following: Doolvis – front desk who was my first point of contact at the hotel. Anna- front desk always had a smile. Alondra- front desk, always very patient with me and helpful. Guido- who did the night shift on the front desk and helped with many things. Kaya- Concierge helped me find some restaurants that had English menus and would deliver. Fernando- Door And always a welcoming smile and so polite. Angel- In the Club Lounge who made me a Coffee each morning and was very helpful. Anna- who was only the maid one day, however, did the best job in our 14-night stay-excellent. Carlos (little Carlos in the Restaurant) who helped me every day get breakfast to the room for my sick partner, a big thank you to him as it made my life so much easier with his help. Obviously the Manager who must be good as all the staff were happy and it really showed in the results, thank you. Best Regards, Lance M Broadway Australia …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
My partner and I were in Panama City on business and had two five night stays at the IC Miramar (separated by an out-of-town trip). We have IC Ambassador status and booked for each stay the highest non-suite category room that included executive lounge access. We received the guaranteed one-category upgrade to a suite in addition to the other Ambassador benefits (a $20/stay food and beverage credit, guaranteed 4:00P checkout, and two complimentary beverages in the lounge for each stay). Overall, we really enjoyed staying at the IC Miramar. What we really liked: --Phenomenal staff throughout the property! --Spacious and comfortable suites with awesome views of the skyline and ocean. The views are enhanced by the hotel's location. Highway 1 (Pan-American Highway) is divided and it courses along the waterfront, and the hotel sits between the two directions, along with parks and green space. --Large outdoor pool and deck creates a resort-like vibe. The pool is fine for lap swimming. --Executive lounge with limited but decent breakfast and happy hour offerings. What can and should be changed: --The property feels tired and needs an update with more contemporary furnishings and design elements. --The gym is comprehensively equipped but the space is compact, and air conditioning and ventilation are suboptimal. Many pieces of equipment require maintenance. We will be returning to Panama City in several months. In spite of the negatives, we'll look forward to staying at the Intercontinental Miramar again.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I am giving this a generous 4 stars, when I'd say it was more of a 3.5. It's a nice looking hotel in a central part of panama city. We had a room over looking the water, which was lovely. The room was spacious and had comfortable beds and nice bedding. There was a nice area with coffee and a fridge. However, there was a large open area that could easily have a had a chair - it felt weird that there was nothing there. The room felt older, but was clean and freshly painted. The bathroom was a bit tired and the shower did not work very well. They did not provide a hair dryer, and although I asked at the front desk, one was never brought to my room. The public areas are nice, including the bar and restaurant. We did not use the pool. The buffet, were we had both lunch and dinner, was good, and the deserts amazing! …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get a room facing the water.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Firstly, I apologize as I had written a post last year but seems that something went wrong when posting. I had just noticed that it never uploaded. In any case it’s not too late to provide important advise to anyone who still plans on going to the Intercontinental Hotel. Enlightening you on what transpired with me during my stay. I visited Panama in the second half of 2022 and stayed at the Intercontinental Hotel. Picked it because it was an international chain that should make us feel welcomed and secure. While staying there I went to the Spa and got a massage. Here the lady at the Spa desk took a key and brought me to the locker room, where she directed me to a specific locker and gave me a robe, she said that I can take off all my clothes and put all my stuff in the locker and handed me the key. Which is what I did, after I returned from my massage 1 hour later I noticed the locker door opened easily, the mechanism was loose and the locker was broken into. Looking through my items my watch (given to me by my late departed father) and 1 credit card from my wallet were pilferaged. I then notified the lady at the spa desk and then I went down to the lobby and registered the complaint. The front desk staff notifed the General Manager (GM) Mr. Giovanni Cerabona, who came down with an attitude as if I had disturbed his afternoon nap. I explained to him the situation and he said he would go to the Spa and review the video footage. He returned some 30 mins later to tell me that they need more time to review the footage as it’s on a long tape. I gave him all my data and he said he would have news tomorrow and get back to me immediately. I advised him I will be checking out of his hotel as I do not feel safe. I paid my bill completely. I told the front desk to call the police who then came and took me to the police station to file an official report. I then checked into another hotel for the remaining of my stay. 48 hrs passed and nothing from the GM. I then returned to the hotel and requested the staff at the front desk to call the GM. He came down again with the attitude that I again was interrupting him. I asked why have you not called or sent me any messages and he said he lost my data! I was dumbfounded, is that the importance that they give to such situations? In which case I provided it to him again!! At that moment He sat down looked me in the face and said they had reviewed the video footage and no one other than one gentleman was in the locker room during the time I was. He had left some 5 mins after I had entered the room for my massage. When asked to view the footage the GM would not show it to me stating only that they will show it to the police and they will contact them to tell them they have the footage ready. This man that was in the locker room, I also noted he was lingering in the lobby for some time before I went for my massage. The GM confirmed that they knew exactly who he was and that he was actually a member of their gym. He said that they would approach him and let me know of what they determine from their investigation. Well, I waited some 2 weeks and nothing from the GM or anyone else from the hotel. I sent messages and then the GM responded by putting me in contact with their insurance company. The insurance company simply refused to pay for the watch without the production of a receipt. This was impossible as the watch was given to me 25 years ago and there is no receipt from a quarter decade ago. The GM had simply gone silent on the subject, even though he was cc’d in on all messages. A month later I received a written statement from the police stating that they had attempted to contact the Intercontinental hotel on at least 2 separate occasions but there was simply no response from the hotel and couldn’t conclude their investigation, therefore they closed the case. I contacted IHG group and sent them a message to the effect of what had transpired in their hotel and they replied that they don’t run it and don’t get involved, that this has to be settled with the hotel Owners. Though they did say they would investigate the matter and revert. I requested that they take action as this should not happen to any other guests. IHG never reverted to advise what they determined and what steps they would take if any on security measures. So since IHG only wants their name associated to the hotel and provide me with no sureity that they will take steps to ensure this doesn’t happen again to any guest. I will not endorse this group in the future. Well the hotel Owners through the GM only want to settle through their insurance who had the ridiculous requirement of a receipt from 25 years ago. I consulted with a local attorney who advised that it was very suspicious that after 2 months the police closed the case, this should go 6 -7 months before such a decision is made. Such a tragedy has never happened to me in any of the hotels that I had frequented throughout the world. For a guest to be violated at such caliber of a hotel and them having zero interest in resolving such a horrific matter strikes me as surprising and very unprofessional. What I would like to make abundantly clear to any potential guests, is that I was poached in this hotel from someone that they freely allow to roam their corridors and building and I truly doubt any action was ever taken as it was clear by the lack of responses and the attitude generated by their GM that they simply wanted to sweep this under the carpet. Happening to a foreigner who will leave the country, it would most likely be forgotten!! The hotel did not recognize any compensation, consolation, nor offer a simple cup of coffee. On the contrary they never informed me of what the investigation revealed nor the measures they took for this not to happen to anyone in the future. My messages with the GM proved worthless as he was a very disingenuous person. The treatment I was afforded should not be portrayed to any guests. As a guest of a hotel we pay to come to a safe and secure place when we are traveling. This hotel and the Management’s attitude clearly indicated to me that guest welfare and security was not really their concern. Additionally, the fact that they obstructed justice by not allowing the police to follow up and perform their due diligence after someone rifled through my belongings while in the sanctity of their care is very disturbing. I consider the fact that they didn’t follow up with the police or respond to the police as aiding and abetting the alleged thief. I will NOT recommend this hotel nor any others owned by the same group. If the hotel Owners can place such a person to run their hotel and attend to international guests, then what else ……? The top priority of any hotel should be the welfare and security of their guests. If something grave happens to a guest they should follow up and show their guests that they are concerned and that measures are being taken to ensure this does not happen again! The way things took place really make me wonder, if there is more to my story than I’m aware. Anyway, I cannot speculate on whether there was hotel staff involved in this nor how many other times such an occurrence took place there or whether there was influence exerted on the police to close the case early, I have no evidence. I’m curious with such management if there are other nefarious things? Your safety, security and wellbeing should be on top of the list for any hotel and if something horrendous transpires under their guard, they should do their utmost to determine how & who keeping abreast the guest of actions the hotel is taking, allowing the guest to feel assured that there is some type of closure to the tragic event. I do not recommend this hotel!! There is no shortage of hotels in Panama, I have visited numerous since this visit and they have exemplified a safe and secure environment. This should be everyone’s first concern, I do not wish this appalling event on anyone. Good luck and safe travels!…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at InterContinental Miramar Panama, an IHG Hotel
Responded Aug 26, 2023
Hello, George F Thank you for bringing this to our attention. We are happy to see you opted for our InterContinental Miramar Panama for your stay. Definitely, this is not the experience we want for our beloved guests, and we will do everything we can to meet our highest standards in future stays. Please, accept my sincere apology for the situation you encountered. Our management is aware of every detail, and our staff is working to improve as we speak. Our establishment aims to meet the highest expectations in your business or leisure trips. I have also sent you a private message to further assist you. We genuinely look forward to serving you again soon. Our staff can't wait to show you all the changes and improvements made after your priceless feedback. Warm regards. Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel but we were disappointed with the room allocation. We booked 2 x Classic Rooms with Balcony back in January. However when we arrived in May we were told there wasn't any balcony rooms available? Our companion was allocated a 2 roomed suite with balcony, however? While we don't begrudge him his good fortune, I find it hard to believe that all the rooms with balconies in this huge hotel were booked before January. It seemed as though we were being booked in to what was available on the day & no pre-booking of rooms had taken place. We weren't even offered a refund.
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Wendy Baxter, Owner at InterContinental Miramar Panama, an IHG Hotel
Responded Jun 9, 2023
Dear T1872GXroys, We apologize for the issues concerning the rooms you had reserved. Rooms are managed by our reservation and front office teams based on availability and necessity. We are working to streamline our processes to mitigate conflicts when it comes to room assiggments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Babetteofzerockies wrote a review Apr 2023
Steamboat Springs, Colorado52 contributions9 helpful votes
Very nice hotel centrally located and all you need is there. the view from the 15th floor was beautiful! The bar and restaurant offer excellent choices and quality. Great choice for my last night before returning to the US.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great hotel. Very personal, considerate, compassionate and professional. The staff went the extra mile to ensure we enjoyed our stay. Checked on me when I fell on an excursion. They were very attentive.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
What a disaster experience ! Really a shame for a brand and image like Intercontinental. A "i don't care" attitude all over the place, bad service, bad rooms ... Difficult to find something positive about this hotel except the location and the view. 1) forget any decent checkin : the staff don't even look at you (even if you wait at the special counter for IHG level guests ; i was told "come here" ... Nice welcome. 2) room was not ready at the end of the day 3) area of swimming pool is just dirty (paper, dust all around) - see picture 4) room is not fresh; air conditionning leaking on the wall and floor, 1 cm space between the door and the wall ... Avoid a room close to the lift because you will hear the whole night the ding dong ... 5) don t disturb some staff member at the breakfast; they are not there to clean the table or serve a coffee (when you finally call him, he just avoids to come) Was it only us ? Are we too demanding for such an hotel ? Never again ...…
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Wendy Baxter, Owner at InterContinental Miramar Panama, an IHG Hotel
Responded Apr 8, 2023
Dear Pat04, Thank you for the feedback. We are currently working to update various rooms and improving public areas to offer the luxurious experience our guests deserve and expect. We hope that you would still consider us in the future when you visit Panama. Wendy Baxter Quality Manager InterContinental Panama
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$129 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental miramar panama hotel panama city, intercontinental panama city, intercontinental miramar panama city
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
186
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Claim Your ListingINTERCONTINENTAL MIRAMAR PANAMA, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (Panama City) - Tripadvisor
Frequently Asked Questions about InterContinental Miramar Panama, an IHG Hotel
Which popular attractions are close to InterContinental Miramar Panama, an IHG Hotel?
Nearby attractions include Weil Art Gallery (0.3 km), Alejandro's (0.4 km), and Buenas Pintas (0.5 km).
What are some of the property amenities at InterContinental Miramar Panama, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Miramar Panama, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miramar Panama, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miramar Panama, an IHG Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to InterContinental Miramar Panama, an IHG Hotel?
Conveniently located restaurants include Azahar Panama, La Strega Panama, and Filomena.
Are there opportunities to exercise at InterContinental Miramar Panama, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Miramar Panama, an IHG Hotel have airport transportation?
Yes, InterContinental Miramar Panama, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Miramar Panama, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miramar Panama, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.