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Av Ecuador una cuadra de la cinta costera, Panama City 00011 Panama
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Traveler (80)
Room & Suite (41)

About

#36 of 95 in Panama City
Location
Cleanliness
Service
Value
One block from the coastal strip Two blocks from the metro station lottery One block from Santo Tomas Hospital To stay 3 nights the transport from the airport is free To stay 5 nights or more the transport to and from the airport is free
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Airport transportation
Baggage storage
Concierge
Parking garage
Wifi
Breakfast in the room
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Sofa
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
57Reviews3Q+A6Room tips
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Nikola J wrote a review Oct 2017
Prague, Czech Republic12 contributions10 helpful votes
When I arrived to the hotel I was surprised how bad it looks and totally different from the pictures. The rooms were nothing like advertised too, it was old, broken and smelling bad. Staff was really unfriendly, nobody spoke English and they seemed annoyed anytime you asked them about something. In the first day of my stay, I left the airconditioner on to cool the room and went outside for a while. The receprionist turned off my air conditioner and kept it off for two days! It would be longer if I didnt go to complain. Shw did not even say sorry for keeping me in the hot room for two days. I was also charged extra money from the agreed price on booking. They said its normal and I have to pay. Another thing is that they advertise fitness center but there is nothing like that! False ad. Breakfast was terrible too, just a toast bread with butter and banana. No cheese, egg or vegetable. The only good thing about this hotel is a quite good location and airport transfer for free. But still it doesn’t worth to stay here just for this.
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Date of stay: October 2017Trip type: Traveled
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Chris D wrote a review Jul 2015
Dallas, Texas12 contributions3 helpful votes
Firstly, I would like to mention that I travel a lot and have seen good and bad hotels. However, what I saw in this hotel was very poor and I feel that it is necessary to warn everyone who sees the pictures and thinks, oh well looks nice and cheap. Let me beginn, I traveled last week to Panama with my girlfriend and had seen the hotel in bookings.com and thought wow, perfect when you are on budget! So I booked an "economic room" at the hotel. When we entered the first thing we noticed was the unfriendly reception lady, no "hi" no smile, basically here is what you have to pay and pay in advance! Well as required I payed for the room and we got the keys. Once we entered the room, my girlfriend and I were shocked...the room smelled humid, the ceiling had a huge mold, the left window was broken so there was a cardboard stuck to cover that part, the blankets had stains and the wall had a huge hole for the cables connecting the tv...I was not willing to accept this, not even for that cheap price, blankets with stains is a no go...so I went down and talked to the receptionist and she got mad and told me she doesn't have anymore blankets to change, she however told me for 10 dollars more each night I could get a "king room"....Since I had paid in advance I was basically forced to take that room...there is no doubt in my mind that this is the tactic they use to force upgrades...the "king room" was fine and more like a hotel room...however, I very much encourage families to choose something different, since every night hookers were in front of the hotel trying to stop cars...If you are in Panama, i recommend to spend that extra dollar and look for something that not only gets you a clean room without being forced to upgrade but a friendly service as well
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Date of stay: July 2015
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Trip type: Traveled
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BryanIce wrote a review Jul 2015
London, United Kingdom213 contributions94 helpful votes
+1
Let's starts with the positives: - Nice staff, don't speak English but are very welcoming with big smiles. - free coffee - free Wifi The Negatives: - Every things seems not to be finished, kinda like when you do some DIY and not level the door properly or put back the plug screws - you can hear other guests in the rooms - Cold water showers only - staff doing maintenance at 12:30am - broken chairs in the room - we booked using booking.com, some one emailed me back to inform me of a free airport transfer, when we arrived at 3am no booking and no collection for us. Luckily, the hotel diver Eric was sitting waiting for 3 other guests that hadn't arrived and kindly picked us up. Eric was a superstar and sorted out the booking when we arrived. Because of Eric they get an extra star. Two stars sounds harsh but we've been staying lots hostels in Latin America for 4months, so coming to a hotel should be a treat, but most of the hostels we're better than this hotel. Even hot water would have got for stars maybe
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Date of stay: July 2015Trip type: Traveled
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Suzanne A wrote a review Feb 2015
New York City, New York19 contributions9 helpful votes
Great location - in a cheaper neighborhood, but smart and walking distance to Casco Viejo. The cheapest rooms do not have windows and our room had cockroaches!! I still rate this average for price, friendly and helpful staff, and location. Other than cockroaches, cleanliness was fine, hot water and controllable AC. Receptionist was accommodating and helped us book a tour to San Blas Islands for a great price. Oh yea, the WiFi was free and worked well.
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Date of stay: February 2015
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Trip type: Traveled
Room Tip: Ask for a window!
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Zdekal wrote a review Sep 2014
Prague, Czech Republic276 contributions115 helpful votes
Generally, this is a very good budget option. It has "smart" location as it's just on the border of the cheap quarter and close to the nice and safe promenade. It's on walking distance to the old city Casco Viejo, but also close to metro and modern city. From the bus main terminal, taxi charged us 8$, but it's less for sure and today, we would take the metro as it's very safe and very comfortable. Rooms are clean and simple, with good mattress. Have hot water, fast Wifi (each floor has it's router), cable TV and quite AC. Just check that it does not aim directly on the bed - you would freeze. There are rooms with small non-transparent windows to skylight or to street. It's a big difference. I recommend room 411 for 40$ (35$ if staying more nights). The hotel does cleaning service daily and offers free coffee at the lobby. They also offer pickup from airport and transport to the airport for 25$. Taxi asks for 30$. We had flight at 9am and it took us 30min. But ask about the traffic in advance to calculate the time. The hotel staff is not friendly, not really willing to help, but OK. One of the weakness and potential to grow. Comparing to several more expensive options like nearby Hotel Roma or some Casco Viejo options, this place gives you all the comfort feeling for much better price (Roma costs about 70$ and is full of prostitutes and taxi-drivers waiting...). Comparing to cheap hostels in Casco Viejo, here you have privacy and a good sleep and you stay a bit out of it all, but close enough. Comparing to cheap hotels in this area such as Villa del Mar for 25$ (just in front of Hotel Roma), this is much more better. Villa del Mar is ugly dirty prison.
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Date of stay: September 2014Trip type: Traveled
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Juanita A wrote a review Mar 2014
Meadow Lake, Canada92 contributions39 helpful votes
My husband and I stayed here two nights and would have stayed two more but had reservations at another place that it was too late to cancel. This place is about two blocks from Panama Bay and across the street from a hospital so many of the rooms are used by people wither needing the hospital or with family there. They are renovating so some of the rooms are nicer than others so might want to look first. We had a king size bed in a really clean room with excellent air conditioning. Free coffee all day. Did not need the shuttle so do not have information on that except that there was one. Our next hotel was only a block away and we really wish we could have stayed at this hotel. If we are in Panama City again We will stay here.
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Date of stay: March 2014
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Trip type: Traveled
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Stefan S wrote a review Mar 2014
Graz, Austria2 contributions1 helpful vote
The cibeles was my first stop in Panama and also my last at the End of my round trip. All in one I stayed 8 nights at this hotel in 3 different rooms ( I only planned to stay in Pan-City for three nights in the beginning but the bus tickets to Boccas were sold out and I had to stay another night in a different room) If you are lucky with your room this is a really nice Place to stay at in Panama City. The first room I stayed at was 305. It was nicer than I had expected and clean and an ok bathroom. Really perfect for the price you pay. The next room I stayed at was the one right across the hall (I think it was 304). This room was pretty much the same but it had a LOT of mold in the bathroom, wouldnt have stayed there longer than one night. After returning to Panama City I stayed a level lower in 223. This was one of the new rooms and a little more expensive than the first one. The room itself was ok like the others before and had a really nice bathroom. There are two big minus to it though: 1st although it had a window this room had no daylight at all. Like in the first two rooms the window face the one of the room right next to it but was also surounded by some kind of construction area so it was dark no matter what time of the day it was. And belive me that can really be frustraiting after some time. The second big minus was the noise. I don't know if this were guests or memebers of the hotel but the hallway in front of this room turned into a playground for little kids at night, everyday until 11 o clock. As for service; You need to speak Spanish, at least a little. I tried Enlish first but couldn't even buy a water bottle. They will not try to make you understand what they are saying or understand you. If you say what you want in Spanish though you will get the service required eventhough a little slow. The staff wasnt really the friendliest (except for the friendly cleaining lady who will also try to communicate with you without Spanish) but it was ok. A night before leaving we booked and airport shuttle for 25$. Although we had to wait a little we made it on time ( I recommend it since the cab from the airport costs 30$). The location of the hotel is close to the Childrens hospital so the cab drivers will find it. There are not really any shops around and if you walk north the areas is pretty rundaow. However in the other direction you are on avenide Balboa and the beautiful Prommenade. There is not really anything else in walking distance but since a cab is only 2 bucks thats not a problem. All in one i do recommend this hotel since its not very expensive and the rooms are clean ,however be careful with the room they place you in, dont go to the mold room (opposite of 305) or any of the new ones on the 2nd floor ( since I guess most of them dont have daylight)
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Date of stay: February 2014
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Trip type: Traveled
Room Tip: 305 was the bes, 304 had mold in the bathroom and the ones on the 2nd floor dont have any dalyigt...
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Chip S wrote a review Feb 2014
Calgary, Canada75 contributions50 helpful votes
I stayed at Residencial Cibeles for 6 nights all told during my one month in Panama. The total nights should indicate in some way my reaction to RC. It's simple, with somewhat variable room quality (check before settling in) but the staff are very nice, the location is great for access to Casco Viejo, El Parque Metropolitano and the fish market. It's a 10-minute taxi ride to the National Bus Terminal. Because it's 'round the corner from the Children's Hospital, families will stay there. There's also a line of food kiosks right out the front door where good food can be found for a reasonable price. For budget-minded travellers, it's a solid choice. Chip Scialfa Calgary, CANADA
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Date of stay: February 2014
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Trip type: Traveled
Room Tip: Check bathrooms, hot water and A/C before settling in.
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AdaltoPontes wrote a review Aug 2013
Santarem, PA157 contributions78 helpful votes
Although I stayed in this hotel for only one night, I have some good tips to give. First, I asked for assitence with the transportation from the airport to the hotel. They said that they would be waiting for me at the arranged time, but they weren't. If it happens to you, call the as soon as you get in the airport (look for the kiosk with the touristic information, they call make the phone call for you). After the call they said I should wait since they were late but they would get me there. I wait for over 1 hour, but they didn't showed up. I decided to call again, and they said I should now get a cab and they would give me the way back to the airport for free. Well, when I got to the hotel it was a nice place, clean, good smell in the air, and the woman in the front desk gave me a queen room for the price a standart in order to compensate the misunderstanding in the aorport. My room was clean, flat LCD TV, huge bed, hot water in the shower and in the sink. The location is really nice, just one block from an ATM, Cinta Costeira and about 15-20 min walking to Panamá Viejo. Also close to a hospital and public transportation. The single disadvantage is that they have no breakfast in the morning. Although that, you can get it a neighbor hotel for $5. The single advice here is about the transportaion service. Make alternative plans in case it fail. Plan to leave the hotel to the airport ate least 3 hours in advance your fight time. In general, good and affordable place to stay in a nice area.
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Date of stay: August 2013
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Trip type: Traveled
Room Tip: Ask for a new room. The hotel has old rooms, but also new room that were build more recently.
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kevin r wrote a review Apr 2013
93 contributions60 helpful votes
Good: aircon and private bath in hotel for hostel price. Room cleaning daily with towels. Bad: they didn't pick us up from airport as arranged, even after having the info center calling them to ask why. The staff are Spanish speaking and not helpful about anything that has to do with tourists including knowing where the grocery store is.the set up is poor with respect to management since the WiFi stopped working for a while day, the service desk simply said they couldn't even reboot the router because it was behind a locked foot that only the manager/owner had. Lame excuse. Still, I would stay again. It was safe, near a park and had coffee, a fridge and microwave in the lobby.
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Date of stay: March 2013
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PRICE RANGE
US$27 - US$30 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Residencial Cibeles
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
70
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Frequently Asked Questions about Hotel Residencial Mexico
Which popular attractions are close to Hotel Residencial Mexico?
Nearby attractions include Avenida Balboa (0.3 km), Panama Beer Experience (0.3 km), and Keydoh (0.3 km).
What are some of the property amenities at Hotel Residencial Mexico?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Hotel Residencial Mexico?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Hotel Residencial Mexico?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Residencial Mexico?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Residencial Mexico?
Conveniently located restaurants include Da Stefano Trattoria, Bazaar, and Boulevard Balboa.
Are there opportunities to exercise at Hotel Residencial Mexico?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Residencial Mexico have airport transportation?
Yes, Hotel Residencial Mexico offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Residencial Mexico located near the city center?
Yes, it is 0.3 km away from the centre of Panama City.
Which languages are spoken by the staff at Hotel Residencial Mexico?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Residencial Mexico?
Many travellers enjoy visiting Capilla San Jose (6.5 km) and Panamá Viejo (6.8 km).