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Jw Marriott Panama

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Traveler (2016)
Room & Suite (580)
Videos (1)
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About

#38 of 125 hotels in Panama City
Location
Cleanliness
Service
Value
2023 Travelers' Choice Best of the Best
Bienvenido al JW Marriott Panama, donde la elegancia contemporánea se encuentra con la sofisticación y el servicio excepcional. Ubicado en el corazón de la vibrante Ciudad de Panamá, nuestro hotel de lujo ofrece una experiencia única para viajeros. Desde habitaciones lujosas con vistas impresionantes hasta restaurantes de clase mundial que deleitan los paladares más exigentes, cada detalle ha sido cuidadosamente diseñado para brindar una estancia inolvidable. Nuestras instalaciones incluyen el restaurante Masi, el restaurante Azul, Bar Cava15, la mejor piscina infinita de Panama, un spa de clase mundial, gimnasio totalmente equipado y espacios para eventos que hacen del JW Marriott Panama la elección perfecta tanto para viajeros de negocios como para aquellos que buscan una escapada en la ciudad. Experimenta el lujo sin igual en el corazón de la Ciudad de Panamá en el JW Marriott. ¡Esperamos darle la bienvenida y superar sus expectativas!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Water sport equipment rentals
Children's television networks
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Rooftop bar
Walking tours
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
2487Reviews32Q+A100Room tips
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Champagne_travels wrote a review Feb 22
Vancouver, Canada29 contributions7 helpful votes
What a Pleasant Surprise it was, coming back to JW after almost 10 years hiatus!! It was my 4 th stay at the property. Used to stay there when it still was Trump Ocean Club Hotel. Last visit was in 2015 when JW just took over the property. it was looking shabby and run down. But not anymore ! Please, do keep in mind that building is 13 years old and salt air isn’t necessary gentle with metal or concrete , you can see some wear and tear, but Pools , hotel grounds, gym look well cared after and staff is amazing and helpful! As a Marriott member I got upgraded to a nice spacious suite with a stunning views of the ocean. As a solo female traveler, hotel staff and management went above and beyond to make sure I have everything needed . Special thank you to the Azul staff! Looking forward to my next stay with JW Panama
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scott R wrote a review Feb 14
San Diego, California247 contributions74 helpful votes
Meh Meh… it’s Panama City and we are staying in some sort of converted apartment made into a hotel. Smells like a Trump Tower. Cheap doors.. Bad wall paper Meh meh meh Ok so I have to write more cuz it’s trip advisor and not google. So I’ll Just keep saying that this hotel is meh.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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impicky wrote a review Feb 10
Philadelphia, Pennsylvania258 contributions94 helpful votes
Comfortable bed, clean room and phenomenal breakfast buffet whose $25 cost was credited to us. As others have said, the bathtubs are silly and in the way; they’re actually too small for 2 people if that’s your thing. The building construct and the two elevator towers are so inconvenient and confusing - I never got used to it after 4 days. However, Marriott did not build the hotel: it was opened by a notorious hotelier whose properties are dwindling thankfully. The main bar didn’t have nearly the needed amount of seating and it wasn’t a place anyone would feel cozy in anyway. My goal on the trip was to relax and get a tan in the warm Panamanian sun. This was impossible for two reasons: in February, when we were there, the angle of the sun created complete shadows against the hotel building as early as 11:30. The pool area was in the shade. Plus, there are nowhere near enough lounges, which are all claimed with towels by breakfast time anyway. The seat hogs didn’t lay in them for hours and hours, if at all. Forget about sitting in the low gray chairs partially submerged in the pool - they’re never available. This was a huge disappointment showing a lack of policy enforcement on the part of the hotel. I’ll choose a different Panama City hotel next visit.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear Impicky, Thank you for your feedback. We're glad you enjoyed the comfortable bed and breakfast buffet. We'll take note of your comments about the pool area and seating availability to make improvements. We appreciate your input and hope to have the chance to host you again in the future. Thank you for choosing to stay with us in Panama City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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turtlelover22 wrote a review Feb 7
Georgetown30 contributions13 helpful votes
We enjoyed our stay at the JW Marriott and liked the hotel. First the positive: The hotel check in went smoothly for us. There are a few really nice staff to commend, Antony and Philip. Both were so friendly and gave us some good tips on things in the area to do. We really liked the breakfast buffet at Masai restaurant and the salad with really fresh greens and cashews was delicious for lunch. The pools on the 13th floor are fun and there are shady options available. And the bar has nice drinks available. The gym is great on the 13th floor with good equipment. Cleaning staff were very efficient and nice. Now for some odd quirks. Arrival on lower level and you have to take the elevator to the lobby for check in. Then you switch to a different elevator for your room. Takes getting used to so you take the right elevator. Our room safe stopped working after we had locked our passports and valuables in it. So required a call to Security and waiting for them to open it for us. The housecleaning staff had somehow opened our closet and the light wasn't going off when it closed. We didn't realize it until we were ready for bed. Then light coming in through the closet door so we had to call and get it fixed before we could go to sleep. The shower is really good. The large bathtub with the curtain around it in the middle of the room is definitely odd. Would prefer if they removed it and offered rooms with only showers for those that don't use the tub. The room is somewhat dated but loved that there are 2 sinks and wonderful sitting balcony with beautiful views and great breezes. The location is convenient and the hotel residence attached building has a small mall with several nice restaurants. Loved Bella and their vegetarian appetizers. Also if you go to the right when you exit the hotel and follow the road around the corner, there are a few restaurants on the right (past the pharmacy). Loved the Italian one. And across from that is a small market with lovely whole food and fruit options. We also found a good route to walk to the large American style mall with every store and restaurant you could imagine in it and a large grocery store as well. All in all, it is a very nice hotel, just be aware of the quirks. The weekday traffic by the hotel is really difficult, especially early morning and late afternoon. But mid-day seems to ease up a little and weekends are fairly light traffic.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear turtlelover22, Thank you for sharing your recent experience at JW Marriott. We're delighted that you enjoyed your stay overall, particularly the friendly staff, breakfast buffet, amenities, and convenient location. Your feedback regarding the quirks you encountered is valuable to us, and we'll address these to ensure a smoother experience for our guests. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing JW Marriott.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelingFamilyinSingapore wrote a review Feb 4
36 contributions64 helpful votes
I stayed here on business and as usual, another Marriott property met my needs and exceeded my expectations. The staff are friendly, the amenities are great (pools were nice with amazing waterfront views), the room was large and comfortable, the execute lounge was nice with an assortment of offerings, and the breakfast was plentiful and fresh. I would recommend this property and plan to stay here again on my next visit to Panama City.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear TravelingFamilyinSIN, Thank you for your wonderful review! We're thrilled to hear that your stay with us exceeded your expectations and that our property met all your needs during your business trip. It's fantastic to know that you found our staff friendly, our amenities great, and our rooms spacious and comfortable. We're delighted that you enjoyed the stunning waterfront views from our pools and the variety of offerings at our executive lounge and breakfast. We truly appreciate your recommendation and are honored that you plan to stay with us again on your next visit to Panama City. We look forward to welcoming you back and providing you with another exceptional experience. Thank you for choosing to stay with us at Marriott.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hedy P wrote a review Jan 2024
Monsey, New York229 contributions30 helpful votes
This hotel is very welcoming. Every single staff member was friendly and helpful. The pool areas, especially the infinity pool, were beautiful and relaxing. The bathroom situation is a bit odd. Bathtub in middle of room with half a curtain around it. Shower and toilet do not have much privacy. Hotel needs updating urgently! The rooms were not cleaned as well as they should be. When we arrived my bathtub had many hairs in it!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear 4greatkds, Thank you for sharing your thoughts on your recent stay with us. We're pleased to hear that you found our hotel welcoming and that our staff provided friendly and helpful service throughout your visit. It's great to know that you enjoyed the beautiful and relaxing pool areas, particularly the infinity pool. We appreciate your feedback regarding the bathroom setup and the need for updates in the hotel. Your comments about the cleanliness of the rooms have been duly noted, and we apologize for any inconvenience this may have caused during your stay. We value your input as it helps us identify areas for improvement, and we will address these concerns to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay. Thank you for choosing our hotel for your accommodation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grice-Fearing wrote a review Jan 2024
Asheville, North Carolina1286 contributions575 helpful votes
Although we only stayed here one night, prior to boarding our ship for our Caribbean cruise, it was certainly a luxury one night stay. The room was spectacularly situated, on the 20th floor, with a balcony overlooking the water and infinity pool area. Elevators were a little slow, because this is a hotel with over 50 stories. The room had very nice toiletries and amenities, and had a generous amount of space around the king size bed.fairly soundproof room, too. Breakfast buffet was very good, and we ate alfresco, both for breakfast, and at Masi, the restaurant in the hotel, which was very good for our alfresco dinner.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear Georgene F, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your brief but luxurious stay at our hotel, especially the breathtaking views from your room on the 20th floor overlooking the water and infinity pool area. We apologize for any inconvenience you experienced with the elevators due to the hotel's height, but we're glad to hear that it didn't detract from your overall experience. It's fantastic to hear that you found our room amenities to your liking and appreciated the generous space around the king-size bed. We're delighted that you enjoyed our breakfast buffet and had a wonderful dining experience at Masi restaurant, especially dining alfresco. We hope your Caribbean cruise was equally enjoyable, and we look forward to welcoming you back for another spectacular stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cassidy S wrote a review Jan 2024
1 contribution1 helpful vote
The JW Marriot in Panama definitely has nice curb appeal. The rooms were nice enough and the staff was friendly. The breakfast buffet was also nice. PROS: -The breakfast buffet was great with quite a bit of choices if you do not have food allergies. I do have Celiac disease which makes me allergic to Gluten which made eating a little difficult. I was able to have the omelet bar and they always had some sort of potato. If you are sensitive to cross contamination, I would be certain to ask the hotel prior to booking about how they guard/protect against this. I would also recommend paying ahead for this as you got a discount for paying ahead. I think typically the breakfast is around $25 but with the discount/prepaying it was about $17. -The pool area is great with very pretty views. It does seem like one of the places you need to get to early if you are interested in getting a seat— they fill up quickly. -The location also was great. There is a grocery store (Super 99) that is about a 5 minute walk. Prices here seem very reasonable. I would recommend purchasing alcohol at this grocery store as the alcohol at the hotel is pretty pricey (I.e., glass of Prosecco is $15, glass of wine $17). We found a bottle of vodka for $7 at the grocery store, white claw per can was $1.20). There also is a very small fridge in the hotel room which was convenient as well. -The rooftop bar in the casino (Panaviera) was incredible. I would definitely recommend getting a cocktail and see the views of the city from this spot. -The staff also went above and beyond to ensure that my mother had a happy 60th birthday. They made sure to have a cake and card in her room prior to her arrival -- something that we all really appreciated. CONS: Complaints I have about this hotel stem predominately from the elevator system. This hotel is very big (upwards of 66 floors) so waiting for an elevator makes a little sense. However, I found myself waiting at LEAST 5-10 minutes each time I needed to use the elevator. Even simply going down a few floors took an incredibly long time. I asked staff multiple times where the stairs were as I have no issue walking, however each time I was told there are not stairs available for guests unless it is an emergency (I.e., fire in the building). Additionally, if there are more than 5 people in the elevator it is “overloaded” so people have to get out and wait for the next one. There are 4 elevators in the building to get up to the hotel rooms, however it seemed like only 2 worked throughout my 5 day stay. People started getting frustrated waiting so they would cut the “line” and go into an elevator before people who had been waiting much longer—there is no system/ staff members there to guide guests to the available elevator in the most fair way which led to chaos and irritation.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear Cassidy365, Thank you for sharing your experience with us. We're glad to hear that overall you enjoyed your stay at the JW Marriott in Panama and that you found the curb appeal, rooms, and staff to be to your satisfaction. We appreciate your detailed feedback regarding the various aspects of your stay. We're pleased that you enjoyed the breakfast buffet and that there were options available for your dietary needs, although we apologize for any difficulties you experienced due to your Celiac disease. We'll certainly consider your suggestion to improve our accommodations for guests with food allergies. Thank you for your review. We're delighted to hear you enjoyed your stay at the JW Marriott in Panama, including the nice rooms, friendly staff, and great breakfast buffet. We appreciate your feedback regarding the elevator system and will work to improve this aspect for our guests' convenience. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert wrote a review Jan 2024
Austin, Texas6 contributions3 helpful votes
Architecturally impressive hotel with modern amenities, adjoined with the Ocean Club in a bustling area of Panama City. Very close to many attractions. Close walk to nice supermarket and some restaurants, although very cheap Ubers make that an easy option as well. Great views, would suggest facing north to get water and city view (only get water view in the other direction, both classified as partial ocean view since there are tall buildings bordering both sides of the hotel). Room service was outstanding.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Request high room facing north to get water and city view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 1 week ago
Dear utobk1, Thank you for your detailed review! We're delighted to hear that you enjoyed your stay at our hotel, with its impressive architecture and modern amenities. We're thrilled to be located in a bustling area of Panama City, close to numerous attractions and with easy access to supermarkets and restaurants. We're glad you enjoyed the views from your room and that our room service met your expectations. We hope to welcome you again in the future. Thank you for choosing us as your lodging destination in Panama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David Y wrote a review Dec 2023
5 contributions4 helpful votes
I am a platinum elite member A few nights from titanium It was represented to me two days before I checked in that I would receive an upgrade free of charge to the grand suite When I checked in they said that they don’t a have a grand suite anymore But they said if I wanted it they would charge 200 a night When I said why did you say you don’t have any suites then you said they did but I would be charged The bottom line when you make definitive representations and you don’t delivery That’s the worst thing you can do And on top of that they lied to my face They are stupid and lost a very good customer
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded Dec 27, 2023
Dear Danyzuko86, Thank you for sharing your recent experience with us, and we truly appreciate your Platinum Elite membership. Your loyalty is highly valued, and we are grateful for the opportunity to address your feedback. We understand there was a discrepancy regarding the information provided about the availability of the Grand Suite, and we regret any confusion caused. To enhance your future stays, we have reviewed and updated our internal communication processes. Moving forward, we are committed to ensuring clearer and more precise communication to ensure our guests enjoy a seamless experience. If there are any specific preferences or special requirements you would like to highlight for your future stays, we would be delighted to accommodate them and ensure your visit is flawless. We appreciate your feedback as it helps us continually improve. We look forward to the pleasure of welcoming you again and providing the attention and high-quality service you deserve as a Platinum Elite member. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱10,399 - ₱17,388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trump ocean club international hotel and tower panama
FORMERLY KNOWN AS
Trump Ocean Club International Hotel & Tower Panama
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
369
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT PANAMA - UPDATED 2024 Hotel Reviews & Price Comparison (Panama City) - Tripadvisor

Frequently Asked Questions about Jw Marriott Panama
Which popular attractions are close to Jw Marriott Panama?
Nearby attractions include Panaviera at Ocean Sun Casino (0.06 km), Ocean Sun Casino (0.03 km), and Jungle Safari (0.02 km).
What are some of the property amenities at Jw Marriott Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Jw Marriott Panama?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Jw Marriott Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jw Marriott Panama?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Jw Marriott Panama?
Conveniently located restaurants include Lima Nikkei, La Vespa Vista Mare, and Petit Paris Sur La Mer.
Are there opportunities to exercise at Jw Marriott Panama?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Jw Marriott Panama have airport transportation?
Yes, Jw Marriott Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jw Marriott Panama?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Jw Marriott Panama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Jw Marriott Panama offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.