Plaza Hotel & Suites

Plaza Hotel & Suites

87 Avenida Norte Y 11 Calle Poniente, San Salvador 1068 El Salvador
Traveler (68)
Bedroom
Room & Suite (34)
Dining (11)

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About

4.0
#12 of 60 hotels in San Salvador
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Located at the World Trade Center, it is only 45 minutes away from Comalapa International Airport and adjacent to Torre and Plaza Futura. The hotel is ideal for travelers that look for comfort, value and a convenient location. It offers free Wi-Fi, business center, spacious suites and fully equipped apartments, on site laundry, semi-Olympic pool, and free shuttle to La Gran Via and Multiplaza.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Special diet menus
Vending machine
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish

Location

87 Avenida Norte Y 11 Calle Poniente, San Salvador 1068 El Salvador
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Comalapa Intl Airport
36.1 km
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Ilopango International Airport
13.6 km
See all flights
131Reviews2Q+A8Room tips
Traveler rating
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  • 44
  • 18
  • 3
  • 3
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Detailed Reviews
OnwardTraveller wrote a review Aug 2022
Southampton, United Kingdom
4.0 of 5 bubbles
Check in (possibly the slowest in the world on our visit) is at the Crown Plaza. Ask for directions to the old block on the other side of the pool as reception may not tell you. Rooms are much better value than at the main hotel; just discounted as they are older. But decent living room area and a microwave and coffee pot added.

The pool is a nice size between the two buildings. Very helpful concierge arranged an airport taxi and pointed us in the right direction around the grounds when reception failed!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nohassle1956 wrote a review Oct 2021
gulf shores
5.0 of 5 bubbles
Nice hotel. All the bells and whistles. Good beds, good AC, laundry service, transportation service, great front desk, good breakfast, good dinner, strong wifi. Good location. All you could ask for. Stayed for a week. Very reasonable price. Stayed there in 2011 now in 2021. Same good quality both times. Would stay there again. Great view of the volcano.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Champion, Director General at Plaza Hotel & Suites
Responded Dec 29, 2021
Dear nohassle1956 On Behalf Of Crowne Plaza A cordial greeting, thank you so much for your review, hope to hear from you soon, Concierge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheila wrote a review Aug 2016
3.0 of 5 bubbles
So, I think this would have been a good deal if I could actually use the facilities of the Crowne Plaza - the hotel going under some remodelling so they don't have a pool nor the full gym. However they did offer us to take us to a country club for free, in their shuttle, but we had to schedule it beforehand. That's a little bit inconvenient and nobody advised us until we actually arrived there.

My main issue is that I felt the room was a bit spend for the condition of the room itself... torn tables, the bathroom sink was falling apart, scratched furniture, which is not a big deal, but I felt like I pay a lot of money to have the room being in this condition.

The rooms are really big and comfortable. We stayed at a single King room, had a nice view. The kitchen is really small but we weren't there for long so that was okay. It has a large living room area with a desk.

For like $11.00 we had breakfast buffet at the Crowne which was good.
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Date of stay: August 2016
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Champion, Director General at Plaza Hotel & Suites
Responded Apr 28, 2020
Dear Guest Thank you so much for your reply, we really appreciate your comments, in order to improve, Hope to hear from you soon Best Regards, Concierge
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Jules G wrote a review Jul 2019
5.0 of 5 bubbles
Rooms are comfortable and very clean, staff is friendly and the breakfast buffet is the best one I have yet to visit. The hotel is very well located, everything was close to us. Pool is a bit small for the size of the hotel
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experienc... C, Front Office Manager at Plaza Hotel & Suites
Responded Jul 16, 2019
Dear Juliet Thank you for your reply, we are so glad to know that you really enjoy your stay with us, ahh without missing our breakfast, with pupusas that are made in the moment, a traditional plate from El Salvador, thank you for your feed back regarding our pool size. Hope to hear from you soon, My regards, Roberto Medina
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Bruno40 wrote a review May 2016
Metro Manila, Philippines
3.0 of 5 bubbles
This place is an annex to the main Crowne Plaza Hotel, and it shares some of the facilities, like gym, pool, and breakfast restaurant. The hotel is quite old, or looks old, especially due to the condition of the carpet, and TV sets. The room is apart hotel, with kitchen and living room, but each of them small. The bathroom is extremely small, almost as small as a bathroom in a Japanese business hotel. It is Ok for a 3-star hotel. Good points are that since is sharing facilities from Crowne Plaza, it has a very nice pool and gym, and also good breakfast. It has a “coin” laundry (actually a key that you buy from hotel for US$11.5 good for one day). Decent for the price.
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Date of stay: April 2016
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: choose 4th floor, same level as pool and passage to Crowne Plaza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandro B, Front Office Manager at Plaza Hotel & Suites
Responded Oct 31, 2018
Dear Mr. Bruno40 Thank you for your reply, Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. Your comments regarding bathroom will be shared with the related. We hope you will prefer Crowne Plaza San Salvador on your next trip to El Salvador. Best regards, Brand Champion
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D0nLucifer wrote a review Mar 2015
Lisburn, United Kingdom
2.0 of 5 bubbles
This hotel is attached to the Crown Plaza complex. The only reason that this review did not get a 'terrible' rating was because of the facilities that you use at the crown plaza. The rooms at the Plaza Suites are terrible. Although spacious, they are very dated, extremely dirty and on my stay were very noisy. I had iron marks in the carpet, the carpets had not been vacuumed, stains on the walls, dirty bathroom etc etc. The pool and the restaurant at the crown plaza which I used were very good indeed. The staff were very helpful also. I would however never recommend or stay in the plaza suites again. Thankfully I was only there for one night.
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Date of stay: March 2015Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea R, Manager at Plaza Hotel & Suites
Responded Apr 13, 2015
Dear D0nLucifer, Thank you for sharing your experience with us. We are sorry for the inconveniences during your stay; we have shared your feedback with all related departments in order to continue working towards guest comfort. You will be glad to learn we are making improvements in all our guest rooms; we hope you will grant us the opportunity of staying with us during your next stay in San Salvador.
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viajerasalexigente wrote a review Aug 2019
MA
5.0 of 5 bubbles
Extremely friendly staff, very clean rooms, really nice breakfast, loved the suites. Additionally, the hotel is across the street from Torre Futura where you can find many food options or just a nice coffee.
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Date of stay: August 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experienc... C, Front Office Manager at Plaza Hotel & Suites
Responded Aug 20, 2019
Dear viajerasalexigente On behalf of Crowne Plaza a cordial greeting, thank you so much for your reply, we are so glad to know that you really enjoy your stay with us, our breakfast buffet with pupusas a traditional dish from El Salvador, yo do not have to go out to get them!. our friendly staff always ready to help. Hope to hear from you soon, My Regards, Roberto Medina
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Report response as inappropriate
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FAM1955 wrote a review Jul 2018
Guatemala City, Guatemala
+1
1.0 of 5 bubbles
Attended a meeting at the Crown Plaza Convention Center and was offered this hotel inside the CP, at $10 less. Accepted, and was a big mistake!!!
The wing of these rooms (since you do all at the CP front desk), is nearby the convention center. It was a terrible night. First, the AC was not working, or if you turned it on it will make so much noise that you will turn it off again!!! And with the hot weather in El Salvador....The rug was rusted and deteriorated....even there was an iron mark on it.
The bathroom.... totally run down....(see the pictures). The tub was DIRTY as well as the wall in the shower...did shower with sandals......was so dirty..... The AC on the aisle was not working, and the elevator was like being on a discoteque.... (all the lights flashing and you would be scared that they will stop working.....)These rooms were in good shape some 20-25 years ago.... but now is urgent to remodel them!!! Next morning went to the front desk and complaint....was changed to the Crown Plaza rooms that are 5 star rooms, and the rest of my stay was very good. FOR THE DIFFERENCE IN PRICE SO SMALL DO NOT STAY AT THIS HOTEL... IS NOT WORTH IT!!
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Date of stay: July 2018
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandro B, Front Office Manager at Plaza Hotel & Suites
Responded Nov 7, 2018
Dear Fam1955 On behalf of Plaza Hotel our apologies for all the inconveniences regarding your stay, Your comments are very important for our team and have been transmitted to all department heads and staff. We hope to enjoy the pleasure of having you as our guest on your next trip to San Salvador. Kind regards, Roberto Medina
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vennie5550 wrote a review Sep 2015
Astoria, New York
4.0 of 5 bubbles
I stayed 2 nights in san salvatore and stayed at this hotel. I had an excellent time..very nice place to unwind after being in salinitas. Has very nice breakfast menu. The pool could use a little updating but all was fine.
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Date of stay: September 2015
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: I was lucky I got the 5th floor...with view of world trade center
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandro B, Front Office Manager at Plaza Hotel & Suites
Responded Oct 31, 2018
Dear Vennie5550 Thank you so much for your reply, we are glad to know that you enjoy your stay with us, we really appreciate your comments about the pool, hope to see you on your next trip to San Salvador Best Regards, Brand Champion
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Texirican wrote a review May 2015
San Juan, Puerto Rico
4.0 of 5 bubbles
i am visiting San Salvador for medical reasons and my doctor recommended this hotel. It is on the same grounds as the Crown Plaza and guests can use all Crown's amenities - Olympic pool, exercise room, business center, restaurants, etc.

Incredible deal with views back towards the volcano, Boqueron. My room is a suite with living area, kitchenette and bedroom. Breakfast was included as well. Rooms are well appointed and less than half the price of the Crown Plaza. Also in nice neighborhood - I'll be back....
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Date of stay: May 2015
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Get a view towards volcano on 6th floor or higher....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandro B, Front Office Manager at Plaza Hotel & Suites
Responded Oct 6, 2018
Dear Mr. Texirican Thank you for ypur reply, We are so glad that you really enjoy your stay at Plaza Hotel and Suite, our comfortables rooms very complete and Living area. Hope to hear from you soon Best Regards, Roberto Medina
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Scenic67264596055 wrote a tip Mar 2019
Ventura, California5 contributions
5.0 of 5 bubbles
"all similar layout, some have carpet and some tile floor.older with some signs of wear but comfortable"
Read full review
309alfonsog wrote a tip Feb 2019
San Fernando, California2 contributions
5.0 of 5 bubbles
"my room was well done and very clean!"
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Bruno40 wrote a tip May 2016
Metro Manila, Philippines36 contributions37 helpful votes
3.0 of 5 bubbles
"choose 4th floor, same level as pool and passage to Crowne Plaza"
Read full review
vennie5550 wrote a tip Sep 2015
Astoria, New York43 contributions28 helpful votes
4.0 of 5 bubbles
"I was lucky I got the 5th floor...with view of world trade center"
Read full review
EIAnnie wrote a tip Aug 2015
Dublin, Ireland27 contributions5 helpful votes
5.0 of 5 bubbles
"I'd guess some rooms had good views of the mountains - perhaps ask for a high floor (I think they go up to 6) if that's important to you."
Read full review
Not the right property for you?
There are more places to choose from in the San Salvador area.
PRICE RANGE
₱5,314 - ₱6,833 (Based on Average Rates for a Standard Room)
LOCATION
El SalvadorSan Salvador DepartmentSan Salvador
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PLAZA HOTEL & SUITES - Reviews & Price Comparison (San Salvador, El Salvador) - Tripadvisor

Frequently Asked Questions about Plaza Hotel & Suites
Which popular attractions are close to Plaza Hotel & Suites?
Nearby attractions include Tin Marin Children's Museum (1.2 km), El Arbol de Dios (0.6 km), and Galerias (1.0 km).
What are some of the property amenities at Plaza Hotel & Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Plaza Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Plaza Hotel & Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Plaza Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Plaza Hotel & Suites?
Conveniently located restaurants include Don Li Express Torre Futura, Restaurante A lo Peruano La Mascota, and Koi Sushi.
Are there opportunities to exercise at Plaza Hotel & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Plaza Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Plaza Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Plaza Hotel & Suites?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Plaza Hotel & Suites?
Many travellers enjoy visiting Hospital Divina Providencia Chapel (2.1 km), Cotuzas Tours (4.0 km), and Lenka Tours (2.6 km).
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