Overall because the front desk person at midnight could not provide safe night bars or food places and suggested for me at midnight to find out on my own while I was alone a young female left a very negative impression. Plus to top it off a man followed me while I was returning to the hotel. I was able to stop him. But when I returned to the hotel and tried to tell this staff person about it, he was more concerned about me being quiet and not waking the other customers up! I am thankful that God didn't allow anything bad to happen to me, but I will not rely on Hotel Ruinas to help me in case of an emergency.
For the price this is the best hotel you can find in Cusco plus the staff are great people very friendly, the only thing I didn't like was that the room didn't have a bottle of water included we had to buy water to drink in our room
I found Hotel Ruinas through the recommendation of my tour company to trek the Classic Inca Trail. The cost is very affordable compared to other top notch chains in the vicinity. I was surprised by the cleanliness, the beautiful marbled lobby, and the staff’s professionalism. The staff went out of their way to help make my stay comfortable and easy since it is very hard to adjust to the altitude. I love how centrally located the hotel was to the Plaza, which took me by surprise since I didn’t do much research until getting there. There are so many top notch restaurants right around the corner to the hotel, including convenient market stores where you can pick up snacks and water. I highly recommend this hotel to anyone who wants to stay within budget and still have a very…
We stayed in this lovely hotel for 4 nights during our Peru adventure. We stayed in the junior suite and loved everything about the room and the hotel. We discovered that the restaurant served food that was better quality and better value than any of the restaurants in the square. The hotel is in a great location 2 blocks from the square. I would definitely recommend this hotel to anyone.
Fab location. Very nice hotel. Large room. Cusco is a beautiful city and it was nice to collapse into a huge bed after a busy day. This was probably one of the best hotels we stayed at during at trip to Peru.