Hotel Ruinas
Calle Ruinas 472 A dos cuadras de la Plaza de Armas, Cusco 084 Peru
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$77
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About
#51 of 356 hotels in Cusco
Location
Cleanliness
Service
Value
Two blocks from the Main Plaza. 15 Minutes from the airport. 10 Minutes from Sacsayhuaman. Very close to Qoricancha temple, San Blas neighborhood, museums, churches. WiFi. Buffet breakfast included. Restaurant. Bar. Laundry service. Money change. Credit card and cash payment. Airport pickup. Tourist information. Pay parking.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Children's television networks
Meeting rooms
Baggage storage
Concierge
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Iron
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
514Restaurantswithin 0.5 km
140Attractionswithin 0.5 km
Calle Ruinas 472 A dos cuadras de la Plaza de Armas, Cusco 084 Peru
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354Reviews4Q+A46Room tips
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I was relocated here as the hotel I had booked was being renovated (I didn't find out this information until I arrived with my suitcase from the airport!). The first room they offered me was dreadful - dark and dingy with no window, but when I asked for a room with a balcony (as I'd booked at the other hotel) they immediately showed me to a better room which had a window and balcony. Having said that, the room was still quite small, tired and a bit dark. It was also not well sound-proofed and there was constant traffic noise throughout the night and early morning, and was rather cold - though an electric heater was supplied. Staff here are very pleasant and helpful, but the breakfast was not good at all and most days I went elsewhere for my breakfast.
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 16 Jan 2018
Dear Guest Very sorry for the inconvenient, we will continue working to improve. Thanks for your visit. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Easy to walk around downtown Cusco, but still a very quiet area. The hotel itself was very quiet. The room was fine-but I could hear noise from an exterior wall-some sort of pounding/construction sounds that went late into the night. Also, was awoken early in the AM by loud, barking street dogs. Breakfast was included and started very early (4:45 AM) for people who were leaving on early excursions. However, it was a very basic breakfast-nice fresh fruit, a few pastries, and one pan of scrambled eggs. Tea/coffee. Overall, it was a decent hotel for the reasonable price, but no frills.
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lzc, Director Comercial at Hotel Ruinas
Responded 26 Dec 2017
Estimado Huésped. Muchas gracias por su vista, seguiremos trabajando para mejorar. atentamente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our third floor walk up was an effort to get to (at that altitude- no elevator), the breakfast was the worst of our tour - nothing short of gross. The worst part, however, were dogs barking/fighting all night either kept us awake or woke us up - some people on our tour moved out and paid for their own room at another hotel. Not a pleasant, restful experience.
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lzc, Director Comercial at Hotel Ruinas
Responded 2 Dec 2017
Dear Guest. Thank you for your visit. We are very sorry, we will continuos working to improve. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here with friends before and after our 4 day Inca Trail trek. Rooms were lovely, breakfast very good, service attentive. The set-up is very unique with various stairways leading to the different rooms on different levels. Beautiful lobby and sitting areas. I highly recommend this place.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lzc, Director Comercial at Hotel Ruinas
Responded 14 Oct 2017
Dear Guest Thank you very much for your visit. We were so glad to attend you. We hope see you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for two nights as part of a tour I was on. My room was basic but sufficient. The room did not have a mini fridge which I am finding common in Peru, although others I travelled with did have one in their rooms. The hotel does not have a lift, in Cusco with the elevation, a lift would be ideal. They did provide oxygen on request though, which was great, although getting to the 3rd floor took some effort. Breakfast was included and a reasonable variety was available. They have 4 different fresh fruits available and cereal and toast as well as eggs. The location of this hotel was brilliant and close to many attractions. Staff were very courteous and helped with any requests. The neighbourhood at the back of the hotel where my room was, was a bit rowdy on Saturday…
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lzc, Director Comercial at Hotel Ruinas
Responded 20 Sep 2017
Dear Guest. Thank you very much for your visit. It has been a pleasure to attend you. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great one night in Cusco at Hotel Ruinas. It is a few minutes walk from the main plaza de armas, so not loud but close to everything. We arrived and the staff greeted us with some fresh coco tea and checkin/checkout was a breeze. A great, large breakfast buffet was waiting for us the next morning. No complaints, a lovely stay!
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lzc, Director Comercial at Hotel Ruinas
Responded 19 Sep 2017
Estimado Huesped. Muchas gracias por su visita, ha sido un gusto atenderlos. Hasta una próxima
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is an old fashioned hotel, very clean and with ample rooms. Bathrooms have been remodeled so looks a bit contradictory to the style, nonetheless thanks for the remodeling! Service is great, checkout though is bright and early 9am!
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 15 Sep 2017
Dear Guest Thank you very much for your visit. We will continue working to improve. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here with my teenage daughters and we do not recommend. The front desk staff did not once say good morning/afternoon/evening and made us feel uncomfortable in the common areas. There are so many lovely options with fantastic service I would suggest giving this place a pass. Pros: location, breakfast from 4:45am, hot water Cons: no windows that open, old carpets, dirty plastic over skylights, terrible customer service
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 1 Sep 2017
Dear Guest We are very sorry you feel uncomfortable into the hotel. Maybe you must ask about some help. We will continuos working to improve. Thanks.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we walked into this hotel, we thought maybe we'd made a mistake. We had gotten a bargain online price, and were told it was a three star hotel. We've stayed in places all over the world, and know what a "three star hotel" is like (and believe me that's a fine rating for a hotel. We've stayed in one stars and hostels, too!) Everything about Hotel Ruinas is top notch, 5 stars in our opinion. The front desk, every employee, the room, the breakfast, the cleanliness----all just lovely. We were sorry we couldn't stay longer. Do yourself a favor and stay in this beautiful hotel in Cusco. Lovely location, safe area, and fantastic staff.
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 26 Aug 2017
Dear Guest. Thank you very much for your visit., it was our pleasure to attend you. See you in a next time. Our best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is right next to the JW Marriott and an easy walk to the old town square and many, many restaurants and shops. Our room was quaint with 2 twin beds; although there appear to be other nicer rooms. The staff is very helpful and friendly. The flip side to the great location is the continuous traffic whose sound is definitely audible in the lobby and at least rooms on the street side. Breakfast is good. There's a nice lounge in which small groups can sit and visit.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 24 Jul 2017
Dear Guest Thank you very much for your vistit, it was sogreat to attending you. Until a next time. our best. HOTEL RUINAS Larissa Zúñiga
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$72 - US$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ruinas hotel cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
34
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