This is a lovely, quiet hotel close to the center of Cusco. The staff are excellent, the rooms immaculate. We returned to the hotel three times from different tours, each of the rooms was different but each lovely.
We helped coordinate a group of 25 travelers from the States and Ruinas really delivered. Though the hotel is 3 Stars, the location is nearly perfect (3 blocks from the square on flat roads and right near restaurants). Moreover, the service by Larisa and her staff was dialed in the whole time and very flexible when the group wanted to eat dinner in the restaurant at the last minute several times. Breakfast tends to be a bit basic, though with a great mix of regional cereals, and there is no elevator. But the hotel has a sweet, charming atmosphere inside and a bright welcome exterior. We didn't want to leave!
We stayed at Hotel Ruinas before and after our Inca Trek. The hotel is immaculately presented and located in a beautiful part of Cusco's Old Town, with great restaurants and bars within an easy stroll. Staff could not have been more helpful and welcoming! Still missing the breakfast fresh fruit platter!!
We stayed at Hotel Ruinas before and after our 4D/3N Inca Trail tour. Great location a couple blocks from the main square. Customer service is really good as well and the front desk is very helpful. The hotel stored our bags for us while we were on the tour, provided umbrellas when it was raining, and the breakfast was great too. Hotel does provide 1 way pickup from the airport but make sure to confirm in advance.
We stayed at the Hotel Ruinas after our 5D/5N trek from Saltankay to Machu Picchu. They attended to late night arrival when we were hungry. The rooms were very clean, the service was very good, the breakfast bar was delicious. They made sure we had everything we needed. The ambiance is lovely and the people are very friendly. Excellent location to the Plaza de Armas and the whole city. I would definitely recommend this hotel. Thank you!