Wow. What a beautiful hotel. We somehow got a room on the third floor which had a fire place in It and the bathroom had a really nice spa bath. It was a very cosy, relaxing room. The foyer area is substantial with room to sit and relax. The restaurant caters for all tastes and is open at 0445 in the morning which is great for early starts. Location is excellent, being close to Plaza de armas which is a must do in Cusco. The only downside was the constant traffic noise which included the honking of car horns all night. I don't know if this would have improved if we had got a room as far from the street as possible but it would be something we would ask for next time.
Very central, easy to explore the city from this hotel plus they give you an easy to read map. Breakfast buffet is ok, no muesli but a variety of seeds and fruit to try. Buffet is open early so you can get a cup of coffee. Peru doesn’t do kettles in rooms. Heaters in rooms for those cold nights, bathrooms good and bed comfortable
Older hotel but in good condition. Two double beds in our room and bathroom okay. Breakfast passable. The good thing about this hotel is it’s location near the central plaza and lots of good restaurants. Airport pickup was included in price. Also central enough for tour companies to pick up from the hotel which is a major plus when leaving in the dark at 4.30 am for Machu Picchu.
My wife and I stayed at this hotel for 3 nights prior to hiking the Inca Trail. Hotel cleanliness was spot-on, breakfast included great variety, showers were hot, beds were soft, rooms were large. Location was just a couple easy blocks from the main square which is nice because you wont have a courtyard or pool on site for entertainment... I can't say enough good about the hotel staff. Henry at the front desk spoke very clear English and helped us with every need. He directed us to some of the best restaurants, to the exchange house with the best rates, and to local attractions. He also shopped around for a well priced private taxi to take us to Pisac Market and Sacsayhuaman. Basically, the staff would arrange just about any excursion you could request.
Hotel Ruinas was a great experience! We arranged airport pickup and the employees were very helpful in calling taxis and answering our many questions. The room was a great size for the three of us- however the bathtub/shower was pretty high to step over to get into. You can't beat the location of the hotel either- it is just a few blocks from the Plaza de Armas (the main square) with many shops and restaurants. Breakfast was included for us and it had a spread of variety of breakfast food. Don't forget to have the coca tea while there- I'm convinced it helped me with the high altitude in Cusco!