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4.5
#62 of 279 hotels in Cusco
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Two blocks from the Main Plaza. 15 Minutes from the airport. 10 Minutes from Sacsayhuaman. Very close to Qoricancha temple, San Blas neighborhood, museums, churches. WiFi. Buffet breakfast included. Restaurant. Bar. Laundry service. Money change. Credit card and cash payment. Airport pickup. Tourist information. Pay parking.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Spanish, Portuguese
Location
Calle Ruinas 472 A dos cuadras de la Plaza de Armas, Cusco 084 Peru
Name/address in local language
Hotel Ruinas
364 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed at Hotel Ruinas for 5 days over New Years and had a wonderful experience. The hotel staff was friendly, the rooms were clean and comfortable, the showers were hot, and it is in a perfect location just a few blocks from the Plaza de Armas. The breakfast is a nice mix of hot and cold foods, plus it starts really early so people can eat and still catch the early morning trains to Ollantaytambo and Aguas Calientes. Also, I ended up leaving something of value to me behind, although I didn't know it at the time (or that I left it there). I contacted the hotel and asked if they had found it. They send they did and they mailed it back to me that same day. I believe the mark of a quality organization is not only how they treat you while you're engaged in a transaction but also how they treat you afterwards. Hotel Ruinas treated me very well, even after I left. I highly recommend Hotel Ruinas.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lzc, Director Comercial at Hotel Ruinas
Responded Jan 7, 2020
Dear Guest Thank you very much for your visit, It was great attending you. We hope see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located within a 2 minute walk from the plaza de armas and many restaurants and attractions. The hotel lobby has some beautiful colonial architecture. The staff was very attentive. Our room was at the rear of the hotel, which offered a nice view of the city and mountains. There are 2 small markets right across the street that sell snacks and drinks. Breakfast was included and there were many options. The hotel provided a free shuttle from the airport.
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Date of stay: February 2020
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Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lzc, Director Comercial at Hotel Ruinas
Responded Mar 9, 2020
Dear Guest. Thanks for your visit, it has been a pleassure attending you. We hope see you again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel did a very good job providing a safe place to travel. The staff was attentive and did temperature checks as well as providing to normal needs. The hotel is located within easy walking distance of the main square. I was able to find several very nice restaurants nearby. The area always felt safe and secure and we had to be let in after staff at night. I stayed in two different rooms (one at the beginning of my trip and a different one at the end of my trip). Both were small by US standards but clean and tidy. The inside one looked out the window to the interior of the hotel. The other one had a small balcony that looked out over the street.
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Date of stay: November 2021
Value
Rooms
Service
Trip type: Traveled on business
Room Tip:Inside room was quiet. Outside room was rather loud.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wonderful staff. I came with a group tour which I had to leave due to ill health. Waiting for my travel insurance repatriation they let me stay in the room on a day to day basis (they were quiet so I know this would not be always available) but never made a fuss about it. They were also very good being a go between if my Dr or Travel company support rang and asked them to do something.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 4 nights as part of an organised tour group. We had a double room on the 2nd floor at the rear of the hotel overlooking the mountains. This was quieter than the front rooms or the rooms overlooking the inside centre of the hotel reception area, although the windows are only single glazed and it was still a little noisy. Our TV was very difficult to work, we either couldn't turn it on or couldn't turn it off haha. The rooms were clean. The breakfast was good, hot and cold options. Friendly staff. The hotel felt safe and secure, in a good location within walking distance to several bars and restaurants and the main square/churches. There is no lift.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cusco has a special atmosphere in everything. And this also applies to local hotels that look like the mansions of former colonialists. And this hotel is no exception. From the first minutes you feel like you are in a museum. By the way, there really is a mini gallery there. Thanks to the pandemic and low season, we were the only guests and it was very pleasant when everyone around us was looking after us. When you enter the hotel, the door is opened for you. Registration was quick. We were accommodated in a very large two-story room with a fireplace overlooking the center of Cusco. Breakfast was wonderful. Despite the absence of guests, they gave us a buffet. It was a wonderful holiday.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was so comfy and cute, loved the skylights onto the city! Breakfast was delicious. The front desk staff was so helpful assisting us with laundry services we needed post Inca Trail! Very centrally located. Would definitely recommend :)
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean, comfortable & safe. Close to excellent restaurants & shopping. Hotel staff was very accommodating to provide snack boxes for our very early morning departures to Machu Picchu & Rainbow Mountain. I definitely recommend this hotel & would stay again!
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Date of stay: October 2023Trip type: Traveled with friends
Room Tip:Electric outlets are 225 volt, may need an adapter. Apple chargers work just fine.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Modern, comfortable and very well located in the city center with plenty of restaurants on the street and all ready. Nice room with storage and mini fridge. Beautiful bathroom with toiletries and hair dryer. The common areas are decorated with Inca pottery or fabrics. Be careful though, there is no elevator and many floors. (staff members are present to assemble them)
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Date of stay: September 2023
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Hotel Ruinas in Cusco for 8 days. The staff is amazing, our room was spacious and comfortable, and the hotel is clean and comfortable. The main plaza for Cusco is only a short walk from the hotel and there are plenty of restaurants and also a market on the same block as the hotel. We highly recommend this hotel in Cusco.
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Date of stay: September 2021
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest
Thank you for the question. The WiFi is free in the hotel, and you can use 24 hours.
The use of the computer is 15 minutes free and the additional time has a cost.
Regards
HOTEL RUINAS
Estimada Sra. Carmen G.
Gracias por escribirnos. Recibimos muchos pasajeros adultos mayores. Nuestro primer nivel de habitaciones tiene acceso con 13 gradas.
esperamos sus comentarios.
atentamente
HOTEL RUINAS
Larissa Zúñiga
There are more places to choose from in the Cusco area.
PRICE RANGE
₱4,468 - ₱5,454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ruinas hotel cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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