Hotel Ruinas
Calle Ruinas 472 A dos cuadras de la Plaza de Armas, Cusco 084 Peru
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About
#50 of 348 hotels in Cusco
Location
Cleanliness
Service
Value
Two blocks from the Main Plaza. 15 Minutes from the airport. 10 Minutes from Sacsayhuaman. Very close to Qoricancha temple, San Blas neighborhood, museums, churches. WiFi. Buffet breakfast included. Restaurant. Bar. Laundry service. Money change. Credit card and cash payment. Airport pickup. Tourist information. Pay parking.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Children's television networks
Meeting rooms
Baggage storage
Concierge
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Room service
Safe
Telephone
VIP room facilities
Iron
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
512Restaurantswithin 0.5 km
137Attractionswithin 0.5 km
Contact
Calle Ruinas 472 A dos cuadras de la Plaza de Armas, Cusco 084 Peru
Name/address in local language
Getting there
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348Reviews4Q+A46Room tips
Reviews
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sherbert60 wrote a review Nov 2022
Brighton and Hove, United Kingdom140 contributions104 helpful votes
We stayed for 4 nights as part of an organised tour group. We had a double room on the 2nd floor at the rear of the hotel overlooking the mountains. This was quieter than the front rooms or the rooms overlooking the inside centre of the hotel reception area, although the windows are only single glazed and it was still a little noisy. Our TV was very difficult to work, we either couldn't turn it on or couldn't turn it off haha. The rooms were clean. The breakfast was good, hot and cold options. Friendly staff. The hotel felt safe and secure, in a good location within walking distance to several bars and restaurants and the main square/churches. There is no lift.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel did a very good job providing a safe place to travel. The staff was attentive and did temperature checks as well as providing to normal needs. The hotel is located within easy walking distance of the main square. I was able to find several very nice restaurants nearby. The area always felt safe and secure and we had to be let in after staff at night. I stayed in two different rooms (one at the beginning of my trip and a different one at the end of my trip). Both were small by US standards but clean and tidy. The inside one looked out the window to the interior of the hotel. The other one had a small balcony that looked out over the street.
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Date of stay: November 2021Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Inside room was quiet. Outside room was rather loud.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed at Hotel Ruinas in Cusco for 8 days. The staff is amazing, our room was spacious and comfortable, and the hotel is clean and comfortable. The main plaza for Cusco is only a short walk from the hotel and there are plenty of restaurants and also a market on the same block as the hotel. We highly recommend this hotel in Cusco.
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Date of stay: September 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is located within a 2 minute walk from the plaza de armas and many restaurants and attractions. The hotel lobby has some beautiful colonial architecture. The staff was very attentive. Our room was at the rear of the hotel, which offered a nice view of the city and mountains. There are 2 small markets right across the street that sell snacks and drinks. Breakfast was included and there were many options. The hotel provided a free shuttle from the airport.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 9 Mar 2020
Dear Guest. Thanks for your visit, it has been a pleassure attending you. We hope see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Hotel Ruinas for 5 days over New Years and had a wonderful experience. The hotel staff was friendly, the rooms were clean and comfortable, the showers were hot, and it is in a perfect location just a few blocks from the Plaza de Armas. The breakfast is a nice mix of hot and cold foods, plus it starts really early so people can eat and still catch the early morning trains to Ollantaytambo and Aguas Calientes. Also, I ended up leaving something of value to me behind, although I didn't know it at the time (or that I left it there). I contacted the hotel and asked if they had found it. They send they did and they mailed it back to me that same day. I believe the mark of a quality organization is not only how they treat you while you're engaged in a transaction but also how they treat you afterwards. Hotel Ruinas treated me very well, even after I left. I highly recommend Hotel Ruinas.…
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 7 Jan 2020
Dear Guest Thank you very much for your visit, It was great attending you. We hope see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really comfy and safe. Staff really friendly and helpful. Good breakfast with different options to choose from. Close to everything. My room was an interior. Really warm . Wifi in every part of the hotel . Hot weather and clean room . It was my third time at Cusco and so far the best hotel.
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Date of stay: December 2019Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Excellent restaurants near by, same as small market, and pharmacy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at the hotel twice, on both ends of our trip to the Sacred Valley. Our first room was an interior one opening to the light court - just ok, lots of noise from the lobby. The second room opening to the outside with views of the city and mountains was nicer. Staff was not especially friendly. Breakfast was good and included coca tea to help with the altitude. The location just 2 blocks from the plaza is great, and some of the best restaurants are even closer
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 27 Nov 2019
Dear Guest Thank you very much for your visit. We will continuos wirking to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall because the front desk person at midnight could not provide safe night bars or food places and suggested for me at midnight to find out on my own while I was alone a young female left a very negative impression. Plus to top it off a man followed me while I was returning to the hotel. I was able to stop him. But when I returned to the hotel and tried to tell this staff person about it, he was more concerned about me being quiet and not waking the other customers up! I am thankful that God didn't allow anything bad to happen to me, but I will not rely on Hotel Ruinas to help me in case of an emergency.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled solo
Room Tip: As for 1st floor for better accessibility in case of disability. There are no elevators. Ask for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For the price this is the best hotel you can find in Cusco plus the staff are great people very friendly, the only thing I didn't like was that the room didn't have a bottle of water included we had to buy water to drink in our room
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 11 Nov 2019
Dear Guest., Thank you very much for your visit, we will continuos working to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found Hotel Ruinas through the recommendation of my tour company to trek the Classic Inca Trail. The cost is very affordable compared to other top notch chains in the vicinity. I was surprised by the cleanliness, the beautiful marbled lobby, and the staff’s professionalism. The staff went out of their way to help make my stay comfortable and easy since it is very hard to adjust to the altitude. I love how centrally located the hotel was to the Plaza, which took me by surprise since I didn’t do much research until getting there. There are so many top notch restaurants right around the corner to the hotel, including convenient market stores where you can pick up snacks and water. I highly recommend this hotel to anyone who wants to stay within budget and still have a very comfortable and relaxing stay in Cusco. I’m glad I chose it as my resting stop before and after my Inca trail trek.…
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Date of stay: October 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from lzc, Director Comercial at Hotel Ruinas
Responded 28 Oct 2019
Dear Guest We are so happy about your visit. It was great attending you. We hope see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$55 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ruinas hotel cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
34
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Claim Your ListingHOTEL RUINAS - UPDATED 2022 Reviews & Price Comparison (Cusco, Peru) - Tripadvisor
Frequently Asked Questions about Hotel Ruinas
Which popular attractions are close to Hotel Ruinas?
Nearby attractions include Centro Historico De Cusco (0.4 km), Xapiri Ground (0.2 km), and Ekekos - Arte & Colores (0.2 km).
What are some of the property amenities at Hotel Ruinas?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Ruinas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Ruinas?
Conveniently located restaurants include Kusykay, Maná Café Restobar, and Don Pancho Taberna Peruana.
Is Hotel Ruinas located near the city center?
Yes, it is 1.0 km away from the centre of Cusco.
Are any cleaning services offered at Hotel Ruinas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Ruinas?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hotel Ruinas?
Many travellers enjoy visiting Sacsayhuaman (0.9 km), Choquequirao (7.2 km), and Sacred Valley of the Incas (0.4 km).