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Costa Del Sol Wyndham Cusco

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About

#55 of 260 hotels in Cusco
Location
Cleanliness
Service
Value
Travelers' Choice
El hotel Costa del Sol Wyndham Cusco posee instalaciones coloniales que son consideradas como parte del patrimonio cultural de la ciudad del Cusco. Cuenta la historia que en siglo XVII el Marqués de Picoaga llegó a esta ciudad para construir un nuevo hogar, de piedra y murales.Dividido en un ala colonial y otra contemporánea, combina arquerías de piedra, un hermoso patio con pileta y algunos murales propios de la arquitectura del siglo XVII con las comodidades de un hotel de estilo contemporáneo. Las habitaciones han sido pensadas para la comodidad de los huéspedes, en su amplitud, tranquilidad y equipamiento. Cuentan con internet inalámbrico, TV Cable, teléfono con discado directo, caja de seguridad y minibar. Un hotel que conserva la belleza de una antigua casona colonial y la calidez de un servicio que lo hará sentirse engreído día a día
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Foot massage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Cable / satellite TV
Flatscreen TV
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Classic
Languages Spoken
English, French, Spanish, Portuguese
Hotel links
Special Offer:Promociones Directas en nuestra web!
1,609Review41Q+A100Room tips
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David wrote a review Apr 12
Cornwall, United Kingdom140 contributions70 helpful votes
+1
When you arrive at this hotel in the centre of Cusco the frontage, internal open square and restaurant really makes you welcome and relaxed. We stayed twice and the only downside was the rooms are a bit dingy. Further one had obscure glass as over a tiny courtyard with machinery so window had to be kept shut and our air-conditioning didn't work. The other room had a window over the external bit of the restaurant so was not ideal. All forgotten by the town centre a few yards away with buildings worth looking at and good restaurants, etc, handy.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Ask for a room with a view if available not overlooking a noisy area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gestor de Experiencia, Guest Services / Front Office at Costa Del Sol Wyndham Cusco
Responded 6 days ago
Thank you for your review, David. It's great to hear you found the hotel's frontage welcoming. It's unfortunate that the room had some downsides, but I'm glad you enjoyed the convenient location near the town center. If you need any further assistance or have any questions, feel free to ask.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michele R wrote a review Oct 2023
11 contributions
Hotel's Favorite
We had a lot of fun with Edy! He made the most refreshing drinks and told us a few secrets about why they were so good! He has a great sense of humor and very experienced. The hotel has a beautiful courtyard in the center which makes one feel like they are in a secluded Villa!
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: October was a wonderful month to visit Peru!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Angel Velaochaga Castro, Director General at Costa Del Sol Wyndham Cusco
Responded Nov 10, 2023
Gracias por elegir nuestro Hotel en su viaje a Cusco Le agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho. Nos alegra mucho qua haya disfrutado su estadia con nosotros
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andreas V wrote a review Apr 10
Copenhagen, Denmark531 contributions171 helpful votes
We had a good stay at Costa del Sol, albeit short. It is a beautiful hotel with lots of space and nice rooms. The bathrooms in particular are good, and the breakfast is excellent. Check-in was pretty slow and cumbersome, and our rooms for two adults + one child somehow became a room with two 1½ person beds which turned out ok, but was a bit frustrating.
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Date of stay: April 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gestor de Experiencia, Guest Services / Front Office at Costa Del Sol Wyndham Cusco
Responded 6 days ago
Thank you for sharing your experience at Costa Del Sol Wyndham Cusco. We appreciate your detailed review. We're glad to hear you enjoyed the beautiful hotel, spacious rooms, and excellent breakfast. We apologize for the inconvenience during check-in and the room mix-up, and we'll work on improving our processes. Your feedback is valuable to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth W wrote a review Mar 2024
Kitakyushu, Japan3 contributions1 helpful vote
Totally unreasonable and apathetic hotel. Website glitch led me to book two rooms for one person on the same day. Immediately I called both Expedia and Hotel. Hotel Costa refused to cancel the duplicated booking. Then when I ask the key for the 2nd room at check-in, the middle-aged man with glasses gave me a bad attitude. He begrudgingly gave me with a key and left me search 15min for the room in another building.
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Date of stay: March 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gestor de Experiencia, Guest Services / Front Office at Costa Del Sol Wyndham Cusco
Responded 4 weeks ago
We are sorry to hear about your negative experience at Costa Del Sol Wyndham Cusco. Your feedback has been noted and will be shared with the hotel management to address the issues raised. Thank you for sharing your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JAREK M wrote a review Mar 2024
Ontario, Canada5 contributions1 helpful vote
+1
Beautiful property with outstanding hospitality and excellent food in the restaurant with a roaring fireplace !! Our waiter Alex went out of his way to provide us with the best service imaginable !! Wish we could have stayed longer but Machu Picchu was waiting for us 😎
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay there and enjoy a spectacular property, food and service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gestor de Experiencia, Guest Services / Front Office at Costa Del Sol Wyndham Cusco
Responded Mar 11, 2024
Thank you for sharing your positive experience at Costa Del Sol Wyndham Cusco. It's great to hear about the outstanding hospitality, excellent food, and roaring fireplace. We hope you had a memorable visit to Machu Picchu!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gsanchez_12 wrote a review Feb 2024
Boston, Massachusetts131 contributions84 helpful votes
+1
This hotel was as beautiful and picturesque as the pictures online. Breakfast was delicious and plentiful. We had a superior room with a pleasant view. Our double room was very comfortable and so was the bathroom which even had soaking tub. We loved the indoor plaza —though sadly we couldn’t enjoy it as much bc of the rain. The staff were pleasant, welcoming, and very helpful. We had two rooms and they were able to accommodate us on the same floor, which was very nice as we were three women traveling together. The hotel is very safe, and so is all of Cusco, and very close to the main square and most sights. A few recommendations… Save your appetite one day and support Suya right next door! They have an affordable nine course meal, which was delicious! There is also a little shop hidden around the corner (facing the street, hotel behind you, make a left and the take your first left, white store front).
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Already included in review.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Angel Velaochaga Castro, Director General at Costa Del Sol Wyndham Cusco
Responded Feb 23, 2024
Thank you for sharing your detailed review of Costa Del Sol Wyndham Cusco. It sounds like you had a wonderful stay with delicious breakfast, comfortable rooms, and helpful staff. Your recommendations for nearby dining options are also appreciated. It's great to hear that the hotel provided a safe and convenient stay in Cusco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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XavierBrasil wrote a review Jan 2024
Curitiba, PR7 contributions5 helpful votes
Definitely not for those planning to sleep during their stay. Walls, ceiling, floor or doors are completely transparent to sound. At night absolutely anything could be heard. And as many tours leave very early (as early as 4:00am), you will hear EVERY-SINGLE-GUEST leaving the hotel (trust me on this), be it slamming doors, luggage rolling over cobblestones, voices, or simple steps. Breakfast starts early too (4:30) and the sound coming from the restaurant will rebound around the patio so much you can hear spoons tinklering in teacups all morning, from 4:30am until you finally wake (or give) up. I complained at the reception and got another room (that although spacious was not nearly as nice). Wood flooring was loose and on our every step we pitied those staying under us, but the next two nights were OK. The third however wasn't: now that the room next to us was finally occupied we were greeted with the orchestral sound of plumbing (and apparently people really love to shower post 00:00). Sleeping is (obviously) the whole point of staying at a hotel, so it does drop the score a lot. But it wasn't only that. There was breakfast too. Options are the usual stuff, not great nor terrible. Except for drinking. Instead of going with the usual orange juice and iced water, the hotel decided to be "innovative": every morning a set of equally horrible juices (I mean it), like papaya+pineapple, all thick and tasteless. And you couldn't resolve to plain water, as there wasn't. Your only choice besides those juices would be a flavored water infused with countless leaves and peels that tasted like really bad medicine. Facing such dreadful alternatives, I asked for a glass of plain water, for which the waiter wanted to charge me -- which is even more ludicrous as the hotel gives free bottles at the rooms. I had no choice but to go back at the room to pick one. On the upside, the hotel has great location near Regocijo square and a beautiful layout with a cozy inner patio, great for reading time. Beds are very comfy and shower is decent.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Velaochaga, Director General at Costa Del Sol Wyndham Cusco
Responded Jan 26, 2024
Estimado Cliente Le agradecemos por tomarse el tiempo de comentar su experioencia en nuestro Hotel, para nosotros es muy importante recibir los comentarios de nuestros clientes, esto nos ayuda a mejorar en nuestros servicios. Comprendo que no le gusto del todo nuestro desayuno, sin embargo debo decirle que todos los días tenemos jugo de naranja a pedido de nuestros clientes además de los jugos que presentamos y variamos a diario, por estandard los jugos se sirven sin azucar. Por otro lado el agua tambien esta disponible para aquellos clientes que no desean comprar una botella de agua, esto lo hacemos a menudo con clientes que incluso rellenan varias veces sus botellas de agua, adicionalmente a las botellas que damos por cortesía en la primera noche y se encuentra el la habitación. Gracias nuevamente por su comentario. Dear Customer We thank you for taking the time to comment on your experience at our Hotel, for us it is very important to receive comments from our clients, this helps us improve our services. I understand that you did not like our breakfast at all, however I must tell you that every day we have orange juice at the request of our clients in addition to the juices that we present and vary daily, as standard the juices are served without sugar. On the other hand, water is also available for those clients who do not wish to buy a bottle of water, we often do this with clients who even refill their water bottles several times, in addition to the bottles that we give as a courtesy on the first night and is located in the room. Thanks again for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dee wrote a review Dec 2023
Brisbane, Australia13 contributions6 helpful votes
All the staff were great. We left our luggage there while we visited Machu Picchu and checked in again after a night's stay in Machu Picchu. Room was clean, bed comfortable and staff great. Location so close to main square and convenient.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Velaochaga, Director General at Costa Del Sol Wyndham Cusco
Responded Jan 3, 2024
Gracias por elegir nuestro Hotel en su viaje a Cusco Le agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho. Nos alegra mucho qua haya disfrutado su estadia con nosotros
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bee0202 wrote a review Dec 2023
Colchester, United Kingdom108 contributions77 helpful votes
We were very impressed by the beautiful building and attentive staff as soon as we arrived. I felt unwell so went straight to bed. When I was still unwell in the morning my husband asked reception to send a doctor, which they did within half an hour. We stayed four nights in total and enjoyed the breakfast and the evening meal we had in the hotel. The location is perfect if you are suffering from altitude sickness as it is a short walk to the squares with all the shops and restaurants you could wish for. It might seem like a silly thing but it appears all the staff are trained to help the guests. As we were leaving two maintenance men saw us come out of the lift and insisted on helping with our cases up to reception.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Velaochaga, Director General at Costa Del Sol Wyndham Cusco
Responded Jan 3, 2024
Gracias por elegir nuestro Hotel en su viaje a Cusco Le agradecemos por tomarse un tiempo y comentar su experiencia, nos ayuda mucho. Nos alegra mucho qua haya disfrutado su estadia con nosotros
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MikeG wrote a review Dec 2023
Los Angeles, California1 contribution1 helpful vote
The hotel is in a great location and most of the staff were friendly and polite. However The room was tiny, dated, had a window that only opened to another part of the building with no view of the outside, and an uncomfortable bed. All things that I can deal with but my experience one night with the front desk staff was truly terrible. I came back to the hotel with a friend after having dinner with her and was told by the front desk employee that she would need to provide ID to enter. She only had a digital copy with her as many people now do after the pandemic. He refused to even look at the digital ID and subsequently refused her entry into the hotel that I had already paid for. He was certainly not polite and offered no help or solution. We were then forced to walk around for an hour in the rain at 2am looking for another hotel and then had to pay to stay at another hotel when we finally found one with availability. This was an extremely embarrassing, frustrating, and dangerous situation that we were placed in. I am a very frequent traveler and have never experienced this at any hotel anywhere in the world. I was told I could speak with the manager about the issue during the day. Upon checking out I was told by the front desk staff that they would not provide any refund and that no manager was available to speak with. Part of the reason I chose this hotel was because of the great reviews on Expedia and the VIP access however I was certainly not treated like one. Additionally after contacting experienced for help they too were unsuccessful in getting me any kind of refund at all. Truly disgraceful experience and customer service from this hotel.
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Date of stay: December 2023Trip type: Traveled solo
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Miguel Velaochaga, Director General at Costa Del Sol Wyndham Cusco
Responded Jan 3, 2024
Gracias por tomarse el tiempo de comentar su experiencia Oportunamente se le envió una respuesta sobrte lo ocurrido y se aclaro tambien que en un Hotel de categoría como el nuestro, toda persona que se hospede, debe ser identificada, esto tambien para mantener nuestrol compromiso contra el posible trafico de personas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱5,950 - ₱9,212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
picoaga hotel cusco
FORMERLY KNOWN AS
Costa Del Sol Ramada Cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COSTA DEL SOL WYNDHAM CUSCO - UPDATED 2024 Hotel Reviews & Price Comparison (Peru) - Tripadvisor

Frequently Asked Questions about Costa Del Sol Wyndham Cusco
Which popular attractions are close to Costa Del Sol Wyndham Cusco?
Nearby attractions include Centro Historico De Cusco (0.2 km), exploor (0.2 km), and La Chupiteria The Shot Bar (0.1 km).
What are some of the property amenities at Costa Del Sol Wyndham Cusco?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Costa Del Sol Wyndham Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Costa Del Sol Wyndham Cusco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Costa Del Sol Wyndham Cusco?
Conveniently located restaurants include Kusykay Peruvian Craft Food, Ofrenda Peruvian Healthy Food, and Rucula Cusco.
Are any cleaning services offered at Costa Del Sol Wyndham Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Costa Del Sol Wyndham Cusco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Costa Del Sol Wyndham Cusco?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Costa Del Sol Wyndham Cusco?
Many travellers enjoy visiting Sacsayhuaman (0.6 km), Waliki Tours Peru (0.7 km), and Choquequirao (7.8 km).
Does Costa Del Sol Wyndham Cusco have any great views?
Yes, guests often enjoy the city view available here.