The hotel has a lovely reception area with comfortable seats to relax in. Our room was big and had very comfortable beds. The only drawback was when we arrived the water was not operational due to maintenance. The breakfast was one of the best I have experienced in quite a while at a hotel. The location is pretty good, about 15 minutes walk from the Plaza de Armas.
The Hotel is in a prime location. It has all the facilities that anyone would need. The breakfast was an awesome experience. The breakfast chef was exceptional, he made perfect omelets' for us all. he was always friendly and ready to help. Actually all the staff were very professional and very helpful. i would not fault anything at the hotel. It is in a safe location, everything was nearby.
First time in Peru and Cusco and this hotel helped us feel at home, in comfort and with a smile. Everyone greats you with a smile and was very helpful to make our stay relaxing and enjoyable. Breakfast and Room Service were both delicious. This hotel is a 10-15 minute walk to Plaza de Armas with plenty of shops, restaurants, and banks between downtown and this hotel. High recommend!
Very solid. Nice rm, nice bath, great bf, nice peeps. No complaints. Good location. Why does TripAdvisor require 200 characters long to leave a review? Nevertheless would stay at Sonesta again if nearby!
Great place to stay, the attention of the people that work there is great, they always have a smile on their face. The rooms are nice and the bed is comfortable. Restaurant the food is good, they need to be quicker on the service, but I enjoyed my stay.
The hotel was clean, staff was very friendly and the breakfast was excellent. A very nice place to stay in Cusco. We had a nice and clean room with a tub that was great amenity after a long trip. Definitely a place to stay in Cusco!
A very nice hotel very close to downtown. The staff is very friendly and breakfast features an omelet chef. The room is tight but the bathroom is very modern, and they have hot tea in the lobby all the time. PS My housekeeper Margoth was wonderful.
The Sonesta is a comfortable Hotel, with a delicious breakfast, but the most of this Hotel is the staff so kind and gentle. Marianela is a kind and very nice person, and she is tireless doin your job! Congratulations. The restaurant from hotel is good too, help us in the late night order.
We enjoyed our stay at Sonesta in Cusco. The staff here are kind and helpful. The one in particular is Marianela. She is very helpful. She mades us feel welcome ad made our stay more pleasant. I do recommend this hotel. The rooms are clean and the Breakfast provided here is delicious.
I stayed with my partner between 20th and 22nd August. Our luggage was lost on the flight in and the hotel were most helpful in assisting with getting it back the next day. The rooms were very nice and the shower powerful with bottled water provided. We checked out to go to Machu Picchu on 22nd and the hotel allowed us to store our luggage until our return to Cusco 2 days later. However due to rail strikes we were delayed by over 24 hours, the hotel were excellent with us and allowed us to store and retrieve our luggage when we returned and organised transport to the airport to ensure we were on time. All staff in the hotel and restaurant were fantastic and extremely helpful to us when we were a little stressed and far from home! Would recommend to anyone when looking to stay somewhere in Cusco. The view from the balcony is attached to my review.…