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Traveler (1031)
360
Panoramas (29)
Room & Suite (501)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 344 hotels in Cusco
Location
Cleanliness
Service
Value
Travelers' Choice
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown. We are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. WELCOME TO CUSCO
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Highchairs available
Free airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Strollers
Airport transportation
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Whirlpool bathtub
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, Italian and 1 more
4824Reviews39Q+A100Room tips
Traveler rating
  • 3,465
  • 1,098
  • 179
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  • 34
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Popular mentions
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Most Recent
benlondon2010 wrote a review Nov 2022
London, United Kingdom212 contributions67 helpful votes
The hotel has a lovely reception area with comfortable seats to relax in. Our room was big and had very comfortable beds. The only drawback was when we arrived the water was not operational due to maintenance. The breakfast was one of the best I have experienced in quite a while at a hotel. The location is pretty good, about 15 minutes walk from the Plaza de Armas.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 4 days ago
Dear benlondon2010 Thank you very much for rating us through tripadvisor and leaving us your opinion. I am pleased to know that you enjoy the hotel facilities and that our location was beneficial to you, as you could see we are in a central and safe area in the heart of Cusco. On the other hand, I sincerely regret the inconvenience with the water cut that you mentioned and the discomfort that this could have caused you. We will be reviewing and taking the corresponding measures to avoid similar incidents in the future. We hope to have the opportunity to welcome you again and provide you with a renewing experience. Cordially, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ajit P wrote a review Oct 2022
Raleigh, North Carolina2 contributions
Hotel's Favorite
The Hotel is in a prime location. It has all the facilities that anyone would need. The breakfast was an awesome experience. The breakfast chef was exceptional, he made perfect omelets' for us all. he was always friendly and ready to help. Actually all the staff were very professional and very helpful. i would not fault anything at the hotel. It is in a safe location, everything was nearby.
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear 931ajm, Greetings from Sonesta Hotel Cusco. We would like to thank you for sharing your experience in hotel with the Tripadvisor community. We are very happy to know that you enjoyed your stay with us and our buffet breakfast. We greatly appreciate your comments and look forward to the opportunity to welcome you back in the future. Best Regards, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luis J wrote a review Oct 2022
Atlanta, Georgia95 contributions66 helpful votes
First time in Peru and Cusco and this hotel helped us feel at home, in comfort and with a smile. Everyone greats you with a smile and was very helpful to make our stay relaxing and enjoyable. Breakfast and Room Service were both delicious. This hotel is a 10-15 minute walk to Plaza de Armas with plenty of shops, restaurants, and banks between downtown and this hotel. High recommend!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: For before or after long day trips, room service is 24/7 and delicious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 3 weeks ago
Dear 88luisj, Thank you very much for your time and for sending us your comments about your stay with us. We are pleased to know that you enjoyed our facilities as well as our breakfast and room service. We thank you for giving us the opportunity to continue improving to provide the best service, exceeding expectations. Cordially, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pamela L wrote a review Oct 2022
Very solid. Nice rm, nice bath, great bf, nice peeps. No complaints. Good location. Why does TripAdvisor require 200 characters long to leave a review? Nevertheless would stay at Sonesta again if nearby!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 3 weeks ago
Dear Tourist342364, On behalf of Sonesta Hotel Cusco team, we would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations in all aspects. Best Regards, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jose Antonio P wrote a review Oct 2022
Mexico City, Mexico14 contributions6 helpful votes
+1
Great place to stay, the attention of the people that work there is great, they always have a smile on their face. The rooms are nice and the bed is comfortable. Restaurant the food is good, they need to be quicker on the service, but I enjoyed my stay.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 3 weeks ago
Dear Jose Antonio P202, Thank you very much for your valuable comments. We are glad to know that you have enjoyed our careful attention and services. We also appreciate your constructive comments regarding the speed of service in the restaurant, our Food & Beverage team is already working on it. It will be very pleasant to have another opportunity to serve you and demonstrate the true quality of our service. Sincerely, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob J wrote a review Oct 2022
Denver
The hotel was clean, staff was very friendly and the breakfast was excellent. A very nice place to stay in Cusco. We had a nice and clean room with a tub that was great amenity after a long trip. Definitely a place to stay in Cusco!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear rgj2013, Thank you for completing our survey after your recent stay with us at Sonesta Hotel Cusco. We are thrilled that you enjoyed yourself with us and were able to take some great memories with you. Thank you for choosing us and we look forward to your return. Cordially, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LisafromFlorida wrote a review Oct 2022
Cape Coral, Florida45 contributions51 helpful votes
A very nice hotel very close to downtown. The staff is very friendly and breakfast features an omelet chef. The room is tight but the bathroom is very modern, and they have hot tea in the lobby all the time. PS My housekeeper Margoth was wonderful.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear LisafromFlorida, Thank you for your comments after your recent stay with us at Sonesta Hotel Cusco . We are thrilled that you enjoyed yourself with us and were able to take some great memories . We are so proud of Margoth and the way he make experiences with our guests. Thank you for chosing us and we look forward to your return. Best Regards , Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karina d wrote a review Oct 2022
11 contributions1 helpful vote
The Sonesta is a comfortable Hotel, with a delicious breakfast, but the most of this Hotel is the staff so kind and gentle. Marianela is a kind and very nice person, and she is tireless doin your job! Congratulations. The restaurant from hotel is good too, help us in the late night order.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear Karina d, Greetings from Sonesta Hotel Cusco . We would like to thank you for sharing your experience with the Tripadvisor community, we are delighted to know that you enjoyed your stay. Rest assured that your recognition to Marianella will be shared. Once again, thank you for your feedback. We look forward to your next visit! Cordially, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pejmaan F wrote a review Oct 2022
1 contribution
We enjoyed our stay at Sonesta in Cusco. The staff here are kind and helpful. The one in particular is Marianela. She is very helpful. She mades us feel welcome ad made our stay more pleasant. I do recommend this hotel. The rooms are clean and the Breakfast provided here is delicious.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear Pejmaan F, Thank you for taking the time to share your comments about your recent experience at Sonesta Hotel Cusco. We are very happy to know that you enjoyed your stay and our delicious buffet breakfast. We are proud to know that Marianella made them feel at home. Thank you once again for your feedback and your preference. Sincerely, Gustavo Parada Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt wrote a review Oct 2022
37 contributions1 helpful vote
I stayed with my partner between 20th and 22nd August. Our luggage was lost on the flight in and the hotel were most helpful in assisting with getting it back the next day. The rooms were very nice and the shower powerful with bottled water provided. We checked out to go to Machu Picchu on 22nd and the hotel allowed us to store our luggage until our return to Cusco 2 days later. However due to rail strikes we were delayed by over 24 hours, the hotel were excellent with us and allowed us to store and retrieve our luggage when we returned and organised transport to the airport to ensure we were on time. All staff in the hotel and restaurant were fantastic and extremely helpful to us when we were a little stressed and far from home! Would recommend to anyone when looking to stay somewhere in Cusco. The view from the balcony is attached to my review.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Parada, Director General at Sonesta Hotel Cusco
Responded 19 Oct 2022
Dear Farthing22 , We are very grateful for taking the time to write such a delightful note! It really makes us happy to read comment like yours. Our goal is to make each and every guest enjoy a great time in our property. We are very happy to hear that you found our staff friendly and professional. I will publicly recognize them by showing your comment to our staff, so they can be motivated to keep up their great work. Thank you , we look forward to welcoming you back soon. Best regards, Gustavo Parada Gerente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$81 - US$107 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson cusco, cusco howard johnson
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
127
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SONESTA HOTEL CUSCO - UPDATED 2022 Reviews & Price Comparison (Peru) - Tripadvisor

Frequently Asked Questions about Sonesta Hotel Cusco
Which popular attractions are close to Sonesta Hotel Cusco?
Nearby attractions include Centro de Textiles Tradicionales del Cusco (0.4 km), Centro Artesanal Cusco (0.1 km), and Avenida El Sol (0.4 km).
What are some of the property amenities at Sonesta Hotel Cusco?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Sonesta Hotel Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Hotel Cusco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sonesta Hotel Cusco?
Conveniently located restaurants include Mr. Ceviche - Barra Cevichera, La Quinta Cocina Peruana, and Mama Jama.
Does Sonesta Hotel Cusco have airport transportation?
Yes, Sonesta Hotel Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sonesta Hotel Cusco located near the city center?
Yes, it is 0.6 km away from the centre of Cusco.
Are any cleaning services offered at Sonesta Hotel Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Hotel Cusco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Hotel Cusco?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Sonesta Hotel Cusco?
Many travellers enjoy visiting Sacsayhuaman (1.8 km), Choquequirao (6.7 km), and Sacred Valley of the Incas (1.2 km).