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Calle San Agustin 239, Cusco 08002 Peru
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$229
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Free cancellation until 12/11/22
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Traveler (849)
360
Panoramas (13)
Room & Suite (272)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#45 of 344 hotels in Cusco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
If you are looking for an elegant hotel with a privileged location, Novotel Cusco is undoubtedly a good option. In addition to being close to the historical city center, it also offers easy access to the Plaza de Armas, the Twelve Angle Stone and the Church of San Cristóbal. In addition to that, in the surroundings of Cusco there are various attractions that nobody should miss. If you like being close to nature, you can take the opportunity to visit the Mountain of the 7 colors and the Humantay Lagoon. The hotel has rooms with colonial style, which will provide you with a unique experience of immersion in the history of the city. During your stay, don't forget to go to La Cave 365 restaurant, which offers international cuisine in a unique way. The restaurant opens for lunch and dinner, and also caters to guests on the hot patio, a unique and cozy atmosphere. In addition to that, young people up to the age of 16 can stay in their parents' room at no additional cost. And finanlly, the business center is available 24 hours a day and the hotel's wi-fi is free for all guests.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Taxi service
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish
2049Reviews37Q+A100Room tips
Traveler rating
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terbtoh wrote a review 8 Nov
Saint-Cyprien, France428 contributions90 helpful votes
+1
Score from 0 to 10. Location: 10/10 (Hotel is great location and walking distance to Center of Cusco, 5 minutes to Cusco Train Station and 35 minutes depend on traffic to Cusco Airport). Staffs: 10/10 Thank You all of Staffs at Novotel Cusco (Receptionist are very helpful, Restaurant staffs are very friendly). Thank you :-) Bar & Restaurant: 8/10 Food for breakfast and restaurant not varieties of choices. Cleanliness: 9/10 Service: 10/10 (6 Days here in Novotel Cusco we had a wonderful times). Overall: Highly recommended Hotel in Cusco. PS: Thank you for a surprise Card & Gifts for MY Birthday's. Novotel was made my day :-)
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Date of stay: October 2022
Value
Rooms
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Room Tip: Colonial room is a MUST but not on the street view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brigitte Pinto, Guest Services / Front Office at Hotel Novotel Cusco
Responded 1 week ago
Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cusco It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunset1911 wrote a review 5 Nov
Hong Kong, China36 contributions9 helpful votes
Unique Inka-style decoration. Restaurant is good with a reasonable price. Nice location close to many stores. Check-in time is 3pm but you may deposit your luggage at the hotel earlier. Breakfast is good and staff are friendly. Overall recommended - a value for money choice.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brigitte Pinto, Guest Services / Front Office at Hotel Novotel Cusco
Responded 3 weeks ago
Dear Sunset, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
setfire wrote a review Oct 2022
Vancouver, Canada133 contributions26 helpful votes
Room was large, as was the bathroom. Good water pressure and lots of hot water. Staff was polite and friendly. Location is good and a short walking distance from the Plaza de Armas and many restaurants.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brigitte Pinto, Guest Services / Front Office at Hotel Novotel Cusco
Responded 19 Oct 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexis R wrote a review Sep 2022
9 contributions1 helpful vote
We stayed in the hotel for 10 days and I would like to thanks everyone for the attention and hospitality. The hotel is very close to Plaza de Armas and stunning restaurant, The food in general is very good in Peru , but the food inside the hotel is pretty good as well the room is very clean, I do have excellent experience and I can recommend this hotel 100%. I have enjoyed my stay in Novotel . Thank you to all .
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Date of stay: September 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brigitte Pinto, Guest Services / Front Office at Hotel Novotel Cusco
Responded 19 Oct 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda B wrote a review Sep 2022
Lafayette, Louisiana5 contributions
We stayed in Novotel in Cusco for 3 nights then checked back in after one day trips and the staff was nothing but extremely helpful and accommodating! We were able to store our luggage at no additional cost and each check in process was extremely easy. The hotel is conveniently located near the town square, but just far away out of the hustle and bustle. The actual hotel is precious!! Breakfast is available each morning and the staff is super friendly! Would definitely recommend!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalia Pacussich, Promocionar at Hotel Novotel Cusco
Responded 12 Sep 2022
Dear Mrs Amanda, Thank you for take the time to share your comments with us, we are glad that you enjoy your stay at Nvotel Cusco, our best goal is your satisfaction. We hope to have the pleasure to see you soon. Best regards, Juan Tapia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alessia P wrote a review Aug 2022
Mississauga, Canada21 contributions6 helpful votes
We stayed at this hotel for 4 nights, before and after our Salkantay Trek. The staff were helpful and professional, the hotel was clean and quaint, and it was in a wonderful location just a few blocks from Plaza des Armas. We loved eating breakfast in the bright courtyard as well - such a beautiful place to enjoy. A great 4*+ option - we would definitely recommend a stay here.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalia Pacussich, Promocionar at Hotel Novotel Cusco
Responded 15 Aug 2022
Dear Mrs Alessia, Thank you for the great review, we are really happy to know that you enjoy your stay with us. We hope to have the pleasure to see you soon. Best regards, Juan Tapia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexis R wrote a review Jul 2022
Midlothian, Virginia8 contributions2 helpful votes
This is the place to stay with a family in Cusco. Family of 4 (2 teenage girls). Hard to find a hotel in Peru that will allow more than 3 in a room. We were thrilled to find Hotel Novotel in Cusco. The Colonial Family Duplex was perfect and the hotel itself was just fabulous. Hotel is well located just a few minutes walk from the main square. Staff were attentive (even in the early hours of the morning when leaving for our trek), breakfast was fantastic and we decided after sampling many many pisco sour drinks that the hotel bar serves the best! We stayed in the Colonial Family Duplex for 4 nights prior to our Inca Trail trek and then in 2 rooms in the new section the night after our trek. Both types of rooms were clean and comfortable. The colonial rooms in the older section of the hotel are charming and if available would recommend those. Not many photos on-line of the family duplex (I kept searching when we were planning our trip - wanting to be sure if would work for our family). I didn’t take 1 photo of the upstairs room during our stay. The Colonial Family Duplex rooms have a large main room with giant king size bed, desk, round table and chairs and plenty of room to spread out. Steps lead to an upstairs large loft style room with 2 full size beds, bed side tables and trunks. It is charming and the loft was a great size for my 15 & 17 year olds. During our stay in Cusco we walked through lots of the hotels that I’d considered booking (JW Marriott, Placido del Inka, etc.) and all 6 of us (2 other adults in our party) were so pleased that we’d selected Hotel Novotel. Charming, comfortable, and great service.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Try the pisco sour!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilma Zuñiga, General Manager at Hotel Novotel Cusco
Responded 5 Jul 2022
Dear Mr. Alex We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
swellmon wrote a review Jun 2022
Orlando, Florida44 contributions17 helpful votes
We had a great stay at Novotel. We got a nice upgraded room which was big and super clean. The location is fantastic, close to everything but not a super busy street. It gets a little noisy in the mornings because the main area of the hotel is like a dome type of structure so breakfast times are busy. Other than that, everything was perfect. We will stay at Novotel again.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilma Zuñiga, General Manager at Hotel Novotel Cusco
Responded 17 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, We are very sorry about the noise problems in the street, However We would like to see you again soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle M wrote a review Jun 2022
Strongsville, Ohio79 contributions12 helpful votes
+1
Lovely hotel in walking distance to so much! Beautiful space, helpful and friendly staff, nice accommodations. Breakfast buffet was better than many I’ve had in the states - many different options. Loved that we were greeted with coca tea on arrival!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilma Zuñiga, General Manager at Hotel Novotel Cusco
Responded 7 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy B wrote a review May 2022
Houston, Texas21 contributions
Novotel is about 2-3 blocks from the Plaza De Armes on a quiet side street. The staff was very helpful and informative. The lobby of the hotel has a courtyard feel to it with lots of places to sit. Our room was comfortable and though we spent little time there, we had all we needed. A big breakfast was included with our room, and as a result we did not need lunch. The staff also helped my colleague book a tour to Rainbow Mountain.
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wilma Zuñiga, General Manager at Hotel Novotel Cusco
Responded 26 May 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$101 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cusco hotel cusco, cusco novotel, accor cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
99
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HOTEL NOVOTEL CUSCO - UPDATED 2022 Reviews & Price Comparison (Peru) - Tripadvisor

Frequently Asked Questions about Hotel Novotel Cusco
Which popular attractions are close to Hotel Novotel Cusco?
Nearby attractions include Centro Historico De Cusco (0.3 km), Xapiri Ground (0.3 km), and Ekekos - Arte & Colores (0.2 km).
What are some of the property amenities at Hotel Novotel Cusco?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Novotel Cusco?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Hotel Novotel Cusco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Novotel Cusco?
Conveniently located restaurants include Kusykay, Maná Café Restobar, and Fusion Andina Restaurant.
Does Hotel Novotel Cusco have airport transportation?
Yes, Hotel Novotel Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Novotel Cusco located near the city center?
Yes, it is 0.9 km away from the centre of Cusco.
Are any cleaning services offered at Hotel Novotel Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Novotel Cusco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Novotel Cusco?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Novotel Cusco?
Many travellers enjoy visiting Sacsayhuaman (1.0 km), Choquequirao (7.2 km), and Sacred Valley of the Incas (0.4 km).