We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Bolivar OE 6-41 and Cuenca St., Quito 170150 Ecuador
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Package deal
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (686)
Panoramas (21)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#8 of 187 hotels in Quito
Travelers' Choice
Situated in a newly-restored historic mansion overlooking Plaza San Francisco, the three-story Casa Gangotena harbours 31 rooms, a showcase of eye-catching style, contemporary design, antiques, fine furnishings, modern technologies and quintessential comfort.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Walking tours
Highchairs available
Airport transportation
Business Center with Internet Access
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Interconnected rooms available
Private balcony
Room service
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Family rooms
Good to know
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
927Reviews8Q+A100Room tips
Traveler rating
  • 830
  • 70
  • 17
  • 2
  • 8
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Govelitz wrote a review Oct 2021
Orlando, Florida43 contributions16 helpful votes
We really enjoyed our time spent in this hotel. We stayed multiple nights over 2 weeks as we explored different places in Ecuador. The room was amazing and the hotel is in a great location. It was in a safe area to walk around and explore. It is located close to wonderful dining although the hotel restaurant was amazing as well. The bar was intimate and the drink menu had number of specialty cocktails we were able to try. We enjoyed the 7 course tasting menu at the restaurant that was fabulous. On the top floor there was a terrace with a fireplace to enjoy. Highly recommend this hotel as a great place to enjoy a romantic weekend
Read more
Date of stay: September 2021
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 4 weeks ago
Dear Guest We very much appreciate your kind words about our hotel and restaurant. It brings us much joy to know that you enjoyed the experience. Our goal is always to provide a top notch dining experience with delicious food and excellent service in a comfortable and elegant environment. We look forward to welcoming you once again. Best regards, Casa Gangotena
Read more
jennyseinert wrote a review Apr 2020
Wheeling, West Virginia274 contributions144 helpful votes
Hotel's Favorite
I took my son and daughter-in-law & 3 grandchildren to Quito , the Galápagos Islands, and Mashpi. We were there for 3 nights the 1st week of March before the pandemic became so widespread. I’m writing this because we loved this hotel any the staff was so fantastic that if travel becomes possible again, I would go back in a heartbeat. We arrived close to midnight and were greeted with juice. When we went to our rooms, one of the staff came by to see if we would like sandwiches as it was so late . They were wonderful; unfortunately the children fell asleep and missed theirs. The service sets this apart—it’s what I call “old school” throughout. Breakfasts were excellent and the day we left for Mashpi, we were running late,so I was able to pack a box. We are dinner there 2 nights because we really were too tired to go out. The food and service were outstanding and there was a nice wine list. We didn’t get to use the rooftop bar because of the rain but the view was wonderful. The downstairs bar had interesting drinks and we were given complimentary drink tickets. Fruit and desserts were in the rooms. Thought the beds were especially comfortable. People were so kind. I am hoping that all of you and your families are safe and healthy and when this madness ends, people will be able to enjoy your wonderful hotel again.
Read more
Date of stay: March 2020Trip type: Traveled with family
4 Helpful votes
Response from Customer Relationship Manager, Promocionar at Casa Gangotena
Responded 16 Apr 2020
Dear Jenny, There's nothing quite like a completely satisfying experience when visiting a fascinating destination. We are very glad to hear that you enjoyed your stay with us. We pride ourselves on providing remarkable accommodations, food, spaces, and service. Whether in our boutique hotel or on one of our guest-exclusive activities in the immediate vicinity of Casa Gangotena, we aim to make your moments as memorable as possible. Thank you so much for your kind words and your concern, we're well and safe. We hope you and your loved ones are safe too. Kindest Regards, Casa Gangotena
Read more
Melinda A wrote a review Sep 2021
2 contributions
We absolutely loved Gangotena. The location is perfect, rooms are spacious, comfortable and quiet, the breakfast is delicious and the service lovely. They also set us up with a great guide. My only complaint was that the hotel didn't have a lot of great options for eating outdoors in Covid...but I assume that's more because it's cold in Quito so not many restaurants offer it.
Read more
Date of stay: September 2021
Room Tip: We lucked out with a room which opened directly onto the plaza, and I was pleasantly surprised it...
See more room tips
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 28 Sep 2021
Dear Melinda Thanks for sharing about your experience at Casa Gangotena. We are pleased to know you enjoyed the faciltieis and our Mestizo cussine. Best regards, Casa Gangotena
Read more
Andre wrote a review Aug 2021
London, United Kingdom546 contributions117 helpful votes
Casa Gangotena is conveniently located in historic part of Quito next to San Francisco square and is very convenient to explore nearby sights on foot. By far the main highlight of Casa Gangotena is its service - the best service we’ve experienced compared to many other hotels. From the security, doormen, front desk, restaurant and cleaning staff - absolutely impeccable and friendly service throughout. A special thank you to the Reception staff - they tirelessly helped us locate our missing luggage, assisted with multiple transfers and check-outs, helped organize a tour of the city and arrange bookings of restaurants. The front desk staff (Fernando in particular) went above and beyond (such as arranging welcome drink and talk on the roof terrace of the hotel) and made our stay at Casa Gangotena an unforgettable one! Rooms: clean, spacious and comfortable. Some rooms looked over the San Francisco plaza; interesting architectural style of the building, keeping inspiration from classic design of the palace Restaurant / drinks: welcome drink voucher was a nice touch, cocktails were fantastic and wide selection. Went to the restaurant twice for dinner - highly recommend the ceviche with shrimp (one of Ecuador’s main exports)
Read more
Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Ask front desk for recommendations
See more room tips
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 13 Aug 2021
Dear Andrey We appreciate your comments about our hotel and restaurant. Excellent service is what we stand for, and are glad to know you were pleased with our incredible staff andf facilities. It is important to us that guests really feel at ease while staying with us. Best regards, Casa Gangotena Hotel
Read more
SBtraveler8 wrote a review Aug 2021
Indiana50 contributions51 helpful votes
Wow. Just wow. We have stayed at some stellar hotels around the world and this one is certainly among the very best. Luxurious barely begins to describe the hotel and the rooms. We had three rooms and each was stunning — large, comfortable, beautifully appointed, bathrooms fit for royalty. Free evening experiences were so fun! We did a chocolate tasting one night and a walking city tour the next. Both were free of charge (though we did tip the hosts/guides). And quite informative. We felt completely safe and loved overlooking the gorgeous square.
Read more
Date of stay: August 2021Trip type: Traveled with family
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 13 Aug 2021
Dear Guest We thank you for taking the time to recount your experience at Casa Gangotena. We appreciate your words about our service, food and activities. We are glad that you found some enjoyment in your visit to our facilities. We hope you can visit us again soon. Best regards, Casa Gangotena
Read more
US$328 - US$699 (Based on Average Rates for a Standard Room)
EcuadorPichincha ProvinceQuito
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Casa Gangotena
Which popular attractions are close to Casa Gangotena?
Nearby attractions include Museo Casa del Alabado (0.05 km), Iglesia y Convento de San Francisco (0.1 km), and Quito Old Town (0.2 km).
What are some of the property amenities at Casa Gangotena?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Casa Gangotena?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Casa Gangotena?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Gangotena?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Casa Gangotena?
Conveniently located restaurants include Casa Gangotena Restaurant, Llama Love, and Fabiolita.
Does Casa Gangotena have airport transportation?
Yes, Casa Gangotena offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Gangotena?
Yes, dry cleaning and laundry service are offered to guests.
Does Casa Gangotena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casa Gangotena?
The staff speaks multiple languages, including English and Spanish.