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Ibis Styles Singapore on Macpherson

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401 Macpherson Road Corner of MacPherson & Aljunied Road, Singapore 368215 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (557)
Room & Suite (200)
Dining (43)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#185 of 366 hotels in Singapore
Location
Cleanliness
Service
Value
ibis Styles Singapore on MacPherson is strategically located at 401 Macpherson Road (cr of MacPherson & Aljunied Rd), 7 mins walk to Mattar MRT train station (Downtown blue line). An economical chain hotel with free-form swimming pool & gym. Ideal for business travellers for short or long term, with different room categories. Suitable for leisure with family room options. Free WiFi & hotel shuttle available (subject to availability). In house restaurant & bar by the pool side (in-room dining available).
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Free shuttle or taxi services
24-hour security
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Shuttle bus service
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Filipino, Hindi and 3 more
754Reviews49Q+A83Room tips
Traveler rating
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Popular mentions
euli wrote a review May 2021
Yogyakarta, Indonesia183 contributions19 helpful votes
The hotel does not have properly trained staff. Despite giving feedback to various hotel staff when I called them, it fell on deaf ears. The worst is when one or two of the staff even laughed at my description of the events. The room was not clean. There was visible dust on the window ledge and leftover rice grains and bits of noodles on the floor. When I requested for items such as a hairdryer, bedroom slippers, shower cap, and extra pillows in the one instance, these were delivered to our room after several trips and calls. The calls made to the reception was often unanswered and I could reach them only after many attempts. There were times when I couldn’t even call through. I was told and I do understand that there are staff constraints but if they cannot get a request right, it adds to the inefficiency as they end up having to make several trips. The food provided on a daily basis was not a balanced diet. It was unhealthy with many fried options, and extremely salty. There was also no provision of fruit. On one occasion, we were provided with one small apple which did not look fresh as it had a hole in for the two persons staying here. There was also no bottled water. There was a kettle and a jug. Thankfully in Singapore, we have clean water safe for drinking straight out of the tap. Caution - those going to quarantine here. Bring your cleaning supplies – I brought my magic clean wet floor wipes, general cleaning wipes and sanitiser. You will need it along with PATIENCE.
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Date of stay: May 2021
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Hids wrote a review May 2021
1 contribution
My team and I came down for deployment at Ibis Style Macpherson and the receptionist - Sandy, her team and a group of securities cooperated, communicated and treated us well throughout the whole ops. They’re all so pleasant to work with. Thank you for the chilled drinks as well!
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Date of stay: May 2021Trip type: Traveled on business
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Joy wrote a review May 2021
1 contribution1 helpful vote
I was sent to serve my quarantine order (QO) here and received a call at 11pm on 5 May that my QO has ended and I was allowed to check out. However, as it was late at night I requested to check out the next day and the staff asked what time I would like to check out as well as forward to their manager my SMS from MOH indicating that my QO has ended. Next morning rolls around and there's no news of my check out. I called the front desk and a staff name Serene picked up. I informed her of my situation and she kept asking me if I had done my swab. I explained to her that I have already been cleared as I received the MOH SMS but she insisted that only people who have done swabs the day before can check out. I then told her that I was actually cleared to check out yesterday and she tried to push the responsibility to me by saying that I should have called to arrange yesterday and even said that I should have asked for the staff's name! Firstly, as a person under quarantine, how am I supposed to know what your check out protocol is? Secondly, since your staff already asked what time I would like to check out, naturally one would assume that the check out has already been arranged. It shows very poor communication that such things were not properly handed over. I do understand that with the current situation that manpower is short but I felt that she could have been more helpful instead of pushing the blame to me.
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Date of stay: May 2021Trip type: Traveled solo
1 Helpful vote
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Dan Clarke wrote a review Jan 2021
2 contributions2 helpful votes
I was forced to quarantine here. I cannot leave by law. The bed has human waste stains on it and the management refuse to even respond to my complaint. Aside from being utterly disgusting, it is also a terrible health risk.
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: Stay somewhere else.
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2 Helpful votes
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Tour17616837720 wrote a review Dec 2020
Singapore, Singapore3 contributions2 helpful votes
Staying in this hotel under mandatory quarantine for 14 days. Not a choice for us. WIFI speed sucks! LAN port is not working! Hotel is promising to do something about it but am still waiting. When it happens, will review again.
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Date of stay: December 2020Trip type: Traveled solo
2 Helpful votes
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PRICE RANGE
US$76 - US$111 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Windsor Hotel Singapore
LOCATION
SingaporeSingaporeToa Payoh / Joo Seng
NUMBER OF ROOMS
298
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Frequently Asked Questions about Ibis Styles Singapore on Macpherson
Which popular attractions are close to Ibis Styles Singapore on Macpherson?
Nearby attractions include The Custom Bites (1.1 km), Cityluxe (1.0 km), and Samarpan Meditation (0.4 km).
What are some of the property amenities at Ibis Styles Singapore on Macpherson?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ibis Styles Singapore on Macpherson?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Styles Singapore on Macpherson?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Styles Singapore on Macpherson?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Ibis Styles Singapore on Macpherson?
Conveniently located restaurants include The Boiler (Howard Road), The Boneless Kitchen, and Kushi Japanese Dining.
Are there opportunities to exercise at Ibis Styles Singapore on Macpherson?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ibis Styles Singapore on Macpherson?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ibis Styles Singapore on Macpherson?
The staff speaks multiple languages, including English, Chinese, Hindi, Vietnamese, Malay, Filipino, and Tamil.
Are there any historical sites close to Ibis Styles Singapore on Macpherson?
Many travellers enjoy visiting Battlebox (5.4 km), Chijmes (5.1 km), and Emerald Hill (6.1 km).
Does Ibis Styles Singapore on Macpherson have any great views?
Yes, guests often enjoy the city view available here.