Hotel Chancellor at Orchard
28 Cavenagh Road Hotel Chancellor @ Orchard, Singapore 229635 Singapore
5 people are viewing this hotel
$102
$168
Fully refundable before 04/16/23
No prepayment needed
$245
$81
Hotels.com$168
Travelocity$168
Destinia.com$245
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (553)553
360
Panoramas (16) 
Room & Suite (197)
About
#304 of 365 hotels in Singapore
Location
Cleanliness
Service
Value
Chancellor at Orchard is located minutes within walking distance from the largest Shopping district, walking distance to 2 MRT stations. With Amenities like Water Dispenser, In-Room safe, Smart LED TV in all our rooms, Hair Dryer, Rain Shower. Relax in our Rooftop Swimming pool and enjoy our 24hrs vending Machines, or Self Service Laundry on the second floor.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Taxi service
Conference facilities
Banquet room
24-hour security
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Malay
Location
100Great for walkers
Grade: 100 out of 100
410Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
Contact
28 Cavenagh Road Hotel Chancellor @ Orchard, Singapore 229635 Singapore
Getting there
See all nearby hotels
622Reviews21Q+A100Room tips
Reviews
Traveler rating
- 68
- 150
- 190
- 80
- 134
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Regretted to have choose this hotel. The building is old and not maintained well (if not at all), scratches everywhere on the doors, colors were fading away, room where we stayed was dirty, especially the bed head., awful!! Amenities were extremely minimal, only 2 toothbruhes and a small soap bar. No hand or face towel, only 2 regular towels. Room service was limited, as the way they made the bed or fold the bed cover were as if they did it in a hurry. Front desk officers were not helpful. We requested for one king/queen bed but got 2 singles made to be 1. If we insisted to have one big bed, we have to pay extra. Really disappointing for a so called 4* hotel. In term of location, the hotel location is quite strategic, elatively near to MRT and walking distance to the buzzling Orchard rd. Other than that, well... I've got nothing to praise. …
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you look for comfort and cleanliness, don't stay here.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The reception is worst. You can not check your hotel booking if it is confirmed or not. When i called the reception at evening,they said please call the next morning. Reception will start again tomorrow.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Basically, it's good, like their environment is very quite but it still have something can improve. For example, its bathroom is use curtain to separate bath and shower, so when I went to take a shower, the bathroom floor would be full of water. (When we checked in, the staff was very nice.)
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Now I understand that there are check-in and check-out times for all hotels. Although as a seasoned traveler, I find all hotels tend to sway the rules depending on how they are placed. This hotel is point blank, "Must wait until 3pm". Only one person at reception, so you can imagine the queues come 3pm. The reception area was full of people waiting to get checked in at midday and luggage everywhere blocking the ground floor. Imagine the crowd come 3pm? I wasn't feeling terribly well so the girl at reception eventually checked me in at 12.45pm. I did appreciate this, but I still don't find the need for such strict rules. My room was better than I'd thought from previous reviews, with a nice leafy view. If I find out that the hotel has change such strict check-in rules, I would happily stay here again. If I keep rereading about the hard core check-in rules, I'll stay elsewhere.…
Read more
Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Pay extra for the leafy view room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at this hotel for 3 nights during our visit in Singapore. It is a clean, but basic hotel. There were 2 packages of toothbrush and toothpaste, shampoo was a refillable container on the wall, water pressure was good. There were 2 towels, no washcloths. Beds were comfortable, but the bedsheets and pillows were smelly. Breakfast was ok which was included in the price. The lighting could have been better if they used white bulbs, instead of yellow glow which made the room dark.
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Although we arrived earlier than the check in time, we were given a room. However, it wasn't much bigger than the ship's cabin in which we had spent the previous 2 weeks! The hotel is a little dated, and the pool area on the roof is surrounded by air conditioning units blowing out hot air!. The pool furniture is filthy with many loungers broken. I actually believed we had been given a sub-standard room as we had checked in early, This was not the case - all rooms were the same (or so I was told at Reception). The tea/coffee facilities provided were horrible! - an archaic water boiler affixed to the wall, powdered milk and we had to ask for tea bags. The shower curtain was useless! It was way too short and the water splashed out, making the floor slippery and wet. The shower itself was efficient and warm. The mattress was rock hard, but I actually had a decent night's sleep! The bedside tables looked like the sockets had been blanked out. All the switches were on one side of the bed. We couldn't get the TV to work. The view wasn't what I expected but it was surprisingly quiet considering we overlooked a busy road. Staff were efficient and the hotel was clean.…
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: There are better hotels for the money.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I don’t recommend this Hotel, all are RED FLAGS except for the location. In short, you are paying for the location but the Hotel Experience is the worst considering it’s in Orchard Singapore…the hotel is very old, furnitures needs to be changed, the rooms are so old, the worst is the breakfast buffet( the use of disposable utensils and plates) unacceptable considering that it’s not a camp site. OVER ALL IMPRESSION: POOR VALUE FOR MONEY not worth it
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: My only tip is I DON’T RECOMMEND this hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was so frustrated when I arrived at the hotel, it’s old. the lobby is not welcoming, the room is so old and furnitures as well. I will never book this hotel again, you only paid for the location. The breakfast is below par, using disposable plates and everything. Value for money not worth it. Over all experience, DISAPPOINTING
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Not I’m pressed … hotel for group tour not nice staff , room with mole and smell at first night, after informed staff they changed new room still have mole at bathtub , no smell and vice view. Water machine no hot or cold only normal temperature.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: It’s not budget hotel , expensive and bit comfortable as nearby train station Sommer set ...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I will not weave a story so that I don’t mince words.I will just write points which made me feel that this was one of the worst stays of my life (from Jan 3-7); 1.buffet breakfast offered French toast, chicken sausage, potato wedges/French fries, tea coffee and sometimes milk & cornflakes. 2.everything had to be eaten on a paper plate and paper glass….unimaginable 3. The bed size was so small that we could not fit with our 8 yr old son 4. There was no jet in the bathroom…only toilet papers…how is that possible in a hotel in Asia? 5. Bedsheets can changed every 2 days. We had to request after one day because we felt the sheet was not too clean. You would or believe that the housekeeping lady walked in with a fresh bedsheet with duplicate key….without knocking or anything.we were discussing some important things sitting on the bed and suddenly we realise that somebody was opening our door.after a few seconds I see somebody next to my bed 6.when we reached the hotel in a cab, the hotel staff brought the carriage when the taxi driver hailed him and after putting our luggage on that told us to carry the carriage ourselves. Thereafter he had the audacity to tell us that after u take off your suitcases,please come and drop off carriage at the reception 7.I understand that Singapore is a cosmopolitan country but the hotel staff (TV mechanic, housekeeping staff) refuse to understand English Hospitality industry is renowned for its courteous traits and caring nature.this hotel was absolutely a disgrace for the hospitality industry …
Read more
Date of stay: January 2023
Value
Location
Service
Room Tip: Worst breakfast spreads one can even imagine…,we could not find anything to eat…no desserts,only...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
US$96 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
488
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL CHANCELLOR AT ORCHARD - UPDATED 2023 Reviews & Price Comparison (Singapore) - Tripadvisor
Frequently Asked Questions about Hotel Chancellor at Orchard
Which popular attractions are close to Hotel Chancellor at Orchard?
Nearby attractions include Lockdown Escape (0.3 km), Orchard Road (0.4 km), and Sandbox VR (0.3 km).
What are some of the property amenities at Hotel Chancellor at Orchard?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Chancellor at Orchard?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Chancellor at Orchard?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Hotel Chancellor at Orchard?
Yes, parking is available to guests.
What are some restaurants close to Hotel Chancellor at Orchard?
Conveniently located restaurants include Joie Restaurant - Meatless Cuisine, The Curry Culture, and Masizzim.
Are there opportunities to exercise at Hotel Chancellor at Orchard?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Chancellor at Orchard?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Chancellor at Orchard offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Chancellor at Orchard?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Hotel Chancellor at Orchard?
Many travellers enjoy visiting Battlebox (0.7 km), Fort Siloso (6.0 km), and Emerald Hill (1.3 km).