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Carlton City Hotel Singapore

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Traveler (1364)
360
Panoramas (15)
Room & Suite (453)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#20 of 339 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Within a two-minute walk from Tanjong Pagar MRT station, Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, along the fringes of Chinatown, Raffles Place and within the Central Business District. The hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand marble lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel is primed to be the preferred hotel for discerning business and leisure travellers.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Wardrobe / closet
Clothes rack
Iron
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Malay
2,290Reviews84Q+A100Room tips
Traveler rating
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D Ling wrote a review Yesterday
2 contributions
Went to Rooftop Cooling Tower for drinks on a Tuesday afternoon. My friend and I were the first to arrive when the bar just open but Rodney & Satesh were quick to show us to our table. We ordered Margaritas and they intro us to a few drinks thereafter as well which was delightful and yummy! There was this big grp that came and sit behind us but Rodney & Satesh often came to check if we are ok & comfy. we were there for 4hrs, it was a very nice place for a sundown drinks, even better if the big grp wasnt so loud.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: ask the guys to recommend drinks, the hotel has some nice concoction :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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문키스트 wrote a review Yesterday
1 contribution2 helpful votes
Provide a excellent service by Mr.Ravean Mr.Suresh and Mr.Ismail I will definitely will come back again for my next stay to Singapore,really enjoyed my stay for this holiday,the room was very nice clean and the breakfast was so good,the destination was Oslo very good.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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YU C wrote a review Mar 17
1 contribution2 helpful votes
The rooms are very nice,very spacious I would like to thank to MrRavean and suresh and the concierge staff he is really good and very friendly he help me to get car to sentosa and assisted with my luggage very very friendly guy if anyone go there please see him.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Very nice food around
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Excursion61610807616 wrote a review Mar 17
1 contribution2 helpful votes
Raueon he is very good service mild The hotel has a very comfortable and cozy vibe and has a good location. We enjoyed our stay. The rooms are an adequate size and the washrooms are a bit small. However the service was good and the pool facilities are nice.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear Excursion61610807616, thank you for taking the time to leave us a review. We are glad that you had a comfortable stay and found the service rendered by our team, particularly Ravean, pleasant and remarkable. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wen l wrote a review Mar 16
1 contribution2 helpful votes
really enjoyed my stay here ravean andJagan really did a very good job they are very friendly and very good staff of the hotel they help me with the taxi this guys are the fantastic guys I will definitely come bacagain to see them.thankle you Carlton city hotel
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear wen l, thank you for taking the time to leave us your review. We are glad that you had a pleasant stay and found the service rendered by our Concierge team Ravean and Jagan helpful and remarkable. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daydream42300945561 wrote a review Mar 15
1 contribution2 helpful votes
We couldn’t have asked for a better stay, comfy room, beautiful amenities, and a special shoutout to all of the staff, super friendly and incredibly accommodating! A particular thank you to Anussha for the little gift to help myself and my partner celebrate our engagement.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear Daydream42300945561, thank you for choosing to celebrate your special occasion with us. We are glad that you had a pleasant and comfortable stay, and found the service render by our team, particularly Anussha, remarkable. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angie C wrote a review Mar 13
Toronto, Canada17 contributions9 helpful votes
The hotel was relaxing, spacious, and clean! The staff were also very helpful and friendly, particularly Suresh and his concierge team. We were glad we simply asked them for advice on where to go rather than spending a long time choosing ourselves.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Lau Pa Sat Hawker center was the best one we went to! Be sure to stay past 7PM for their Satay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear Angie, thank you for taking the time to leave us your review. We are pleased that you had a comfortable and pleasant stay and found the service rendered by Suresh and his team amiable and helpful, allowing you to have a well-planned itinerary. We look forward to welcoming you back again on your next visit to Singapore.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanderer08485743683 wrote a review Mar 13
1 contribution3 helpful votes
Best service in the city. Suresh, Jackson, and team provided impeccable service throughout my 12-day stay. The staff ensured that my needs were sufficiently met, so they really went above and beyond to provide the best service there js. Hotel is strongly recommended, especially for business travelers.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear Wanderer08485743683, thank you for taking the time to leave us a review. We are glad that you had a pleasant 12-day stay with us and our team, particularly Suresh and Jackson, were able to render helpful and attentive service to ensure that your stay was comfortable and exceptional. We look forward to welcoming you back again on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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grannieannie65 wrote a review Mar 13
New South Wales, Australia245 contributions57 helpful votes
Lovely hotel to stay in. Great pool and facilities. Great location near MRT only meters away. Walking distance to china town or you can catch MRT. Staff were outstanding. Very helpful and respectful. Loved to help you. Upgraded to the club lounge and got a larger higher up room with a view. It was our anniversary and loved having every night drinks and appertizers in the club room. Also mini bar and breakfast buffet was with this aswell. The staff in the club rooms were amazing. Especially Anussha who kindly put a huge fruit basket in our room as a gift for our anniversary! She was very helpful and also was Surlee. She gave us so many hints and suggestions to get around and seeing the sights of Singapore. Well done Ladies. We won’t forget you both! You both are a credit to the Company. Will highly recommend your hotel to anyone travelling to Singapore.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Use the buses and MRT to get around. Taxis are also reasonable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear grannieannie65, thank you for celebrating your special day with us at Carlton City Hotel. We are thrilled to hear that you loved the perks that came with your Club room stay and that our Club team was able to render personal and attentive service to ensure that your experience was exceptional. Service excellence is something we constantly advocate for our team to practice and your kind compliments for Anussha and Surlee will definitely motivate them to continue serving with passion. We look forward to welcoming you back again on your next visit to Singapore.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nikhil C wrote a review Mar 12
11 contributions17 helpful votes
+1
Highly recommend staying at Carlton City Hotel. The team working there will ensure that you have an excellent stay. Mr Nicholas being a highly capable manager ensured that his team probided us a smooth check in. Check in was assisted by Anussha who made sure there was a nice cold beer upon arrival and that the rooms were up to expectations. A lovely surprise to walk into the room with fruits and chocolates prepared, wonderful touch. Later on we headed up to the rooftop bar for some lovely drinks and food. The staff Zhi Min and KV, were very friendly and welcoming, giving recommendations on the cocktails and food. All in all it was a lovely stay and we will be back for more enjoyable experiences at this lovely property.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Carlton City Hotel SG, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 2 days ago
Dear nikhil, thank you for taking the time to leave us your review. We are thrilled to hear that you had an exceptional stay and found the service rendered by Nicholas and the Club team personal, attentive and exceptional, making your experience at the Club Lounge and in your room pleasant. We are also glad that you had an enjoyable experience at the Cooling Tower Rooftop Bar and were warmly welcomed by Zin Min and KV. Your kind words for our team have been relayed to them and definitely made their day. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱11,514 - ₱16,409 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
386
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CARLTON CITY HOTEL SINGAPORE - UPDATED 2024 Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Carlton City Hotel Singapore
Which popular attractions are close to Carlton City Hotel Singapore?
Nearby attractions include Tea Chapter (0.5 km), Singapore City Gallery (0.4 km), and Yixing Xuan Teahouse (0.3 km).
What are some of the property amenities at Carlton City Hotel Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton City Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton City Hotel Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton City Hotel Singapore?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Carlton City Hotel Singapore?
Conveniently located restaurants include Bar-Roque Grill, Loulou - French Cuisine & Wine Bar, and Chef's Table by Chef Stephan Zoisl.
Are there opportunities to exercise at Carlton City Hotel Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Carlton City Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton City Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Carlton City Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.