Fraser Suites Singapore
491A River Valley Road Valley Point Shopping Centre, Singapore 248372 Singapore
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About
#61 of 352 hotels in Singapore
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Nestled in a prime residential district, Fraser Suites River Valley is only a short distance from Orchard Road, Singapore's renowned shopping destination, as well as the Central Business District. The vibrant riverside corridor of Clarke Quay and Boat Quay - hosts of a myriad of themed restaurants, al fresco dining, chic cafes, pubs and specialty shops are also located close by, while Changi International Airport is a 30-minute car ride away.Comprising of 255 splendid suites, the residence offers a range of residences, from spacious one-, two- and three-bedroom to luxurious penthouses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Breakfast available
Children's playground
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Wifi
Sauna
Pool / beach towels
Outdoor pool
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Kids pool
Taxi service
24-hour security
BBQ facilities
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Washing machine
Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Modern
Languages Spoken
English, Chinese
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
66 Restaurants
within 0.5 kilometers
Reviews
4.5
675 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Fraser Suites Singapore earns rave reviews for its prime location, nestled in a quiet yet central area with easy access to public transportation and shops. The hotel's amenities, including pools and gyms, and the well-equipped, spacious rooms are especially popular among families and those on extended stays.
Guests have called out the exceptional service provided by the friendly and professional staff, further enhancing the comfortable and stylish atmosphere. While the hotel is celebrated for its cleanliness and overall value, there are occasional notes on areas like bathroom ventilation that could be improved.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Exceptional
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
The property is in an excellent location where eateries and amenities are all within walking distance. Our Housekeeper, Mdm Gim Geok, deserves a special shout out. Her warm and pleasant personality is something we will miss. Our apartment is always in an immaculate condition when we return. During our length of stay, she made effort to engage us, get to know us and our dogs. Coming back to the floor whenever Mdm Gim is on shift is always a warm and welcoming experience.
The staff at the breakfast table are also an excellent team. They made the effort to remember guests and greet with warm smiles even when the restaurant was running full at times.
The toiletries, towels, kitchenware & equipment, audio & entertainment system, bedding provided were of good quality and this made our stay even more comfortable and cosy. While working on my laptop, I found the wifi to be strong and stable everywhere within the property.
We totally enjoyed our stay here in the property and highly recommend this property.
The staff at the breakfast table are also an excellent team. They made the effort to remember guests and greet with warm smiles even when the restaurant was running full at times.
The toiletries, towels, kitchenware & equipment, audio & entertainment system, bedding provided were of good quality and this made our stay even more comfortable and cosy. While working on my laptop, I found the wifi to be strong and stable everywhere within the property.
We totally enjoyed our stay here in the property and highly recommend this property.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmyLee_Fraser, Manager at Fraser Suites Singapore
Responded Mar 7, 2020
Dear Luluthescotties, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Our staff takes pride in delivering memorable experience for every guest and we are delighted to know that you had a wonderful stay with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recommended.
Very solid serviced apartment!
My family of 5 stayed there in March 2020.
1. Spacious enough
2. Clean, functional, comfortable furniture and fixtures
3. New and easy to operate washer/dryer
4. Fast, stable WIFI
5. Decent breakfast buffet
6. Comfortable pillows
7. Quality of swimming pool and gym is far above expectation. The pool are receives good attention and care, with very functional seating variety, picnic table, trees, play area, outdoor shower and nearby changing rooms.
Building complex includes a small supermarket, Starbucks, Natureland massage place, and a few restaurants.
Walking distance to Great World shopping centre and Zion food centre.
Very solid serviced apartment!
My family of 5 stayed there in March 2020.
1. Spacious enough
2. Clean, functional, comfortable furniture and fixtures
3. New and easy to operate washer/dryer
4. Fast, stable WIFI
5. Decent breakfast buffet
6. Comfortable pillows
7. Quality of swimming pool and gym is far above expectation. The pool are receives good attention and care, with very functional seating variety, picnic table, trees, play area, outdoor shower and nearby changing rooms.
Building complex includes a small supermarket, Starbucks, Natureland massage place, and a few restaurants.
Walking distance to Great World shopping centre and Zion food centre.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmyLee_Fraser, Manager at Fraser Suites Singapore
Responded Mar 7, 2020
Dear jadedguy, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Trust that you had a memorable experience with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I am living here on long term. The staff is courteous and helpful however, the breakfast spread has scope for improvement. The House keeping staff is can also be more friendly and efficient . Often one needs to request for tea bags/moisturisers etc which should be part of general hygiene.
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Date of stay: February 2020Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, General Manager at Fraser Suites Singapore
Responded Jul 31, 2020
Dear Mr Gladstone, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Trust that you had a memorable experience with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for 6 months. Stayed here for my husband's job and received a lot of kind help. In particular, they cleaned the room and cleaned the kitchen well, so I felt comfortable as if I was staying at home during my stay, and all the hotel staff provided familiar and restrained service like a family, so I strongly recommend it to other travelers. I was always grateful to the young driver who drove the shuttle bus to and from the city. Everyone will miss you very much.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, Guest Services / Front Office at Fraser Suites Singapore
Responded Oct 2, 2021
Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. Our staff takes pride in delivering memorable experience for every guest. We are delighted to know that you had a wonderful stay at Fraser Suites. We look forward to welcoming you back your "HOME away from home" soon. Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here in a 3 bedroom apartment for 6 nights. There was 5 of us and more than enough room with a good sized living area. The room was very clean and quiet and we and no issues with housekeeping. The continental breakfast had a good variety and was kept clean.
The reception staff were helpful and we found all the staff to be pleasant during our stay. The pool area is great. If using the gym, would recommend doing so outside of peak hours as it gets quite busy.
The location is okay. If there for doing the tourist activities it is a bit far out but only about $10-15 to get anywhere by grab but there is also a shuttle bus. There are food places in the mall below the hotel and a little grocery store.
Overall recommend these appartments are great for families!
The reception staff were helpful and we found all the staff to be pleasant during our stay. The pool area is great. If using the gym, would recommend doing so outside of peak hours as it gets quite busy.
The location is okay. If there for doing the tourist activities it is a bit far out but only about $10-15 to get anywhere by grab but there is also a shuttle bus. There are food places in the mall below the hotel and a little grocery store.
Overall recommend these appartments are great for families!
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AmyLee_Fraser, Manager at Fraser Suites Singapore
Responded Mar 7, 2020
Dear Rachael T, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Our staff takes pride in delivering memorable experience for every guest and we are delighted to know that you had a wonderful stay with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suites services are pathetic
Worst customer service
Never give them their credit card details.
I was charged twice for services and even I had to follow it up Not trustworthy.Staff was unable to provide appropriate explanation for the charge on phone after one week.
Never recommend to anyone pl avoid the trap.
Worst customer service
Never give them their credit card details.
I was charged twice for services and even I had to follow it up Not trustworthy.Staff was unable to provide appropriate explanation for the charge on phone after one week.
Never recommend to anyone pl avoid the trap.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
We are a family of 3 staying 6 months at Fraser Suits, it is a nice and child friendly serviced apartment. River Valley is a lovely area and people, both guests and staff are super friendly. Location is a plus, nice cafΓ©s, grocery shops in the building and a stroller/bike friendly path runs along the Singapore River. Shopping mall Great World is a 5min walk and restaurants at Robertson Quay 15min away walking along the promenade.
Apartment and building is sightly older than many of the other in the area. It is rather noise sensitive (can hear elevator/lounge music from hallway into the kitchen, when people are passing outside and when neighbors are watching TV). Furniture and equipment is worn down, sofa has been repaired several times and there are still holes in it. Had some issue with equipment breakdown, but this has been solved quickly by Fraserβs.
Breakfast is good, wide variety to suit different international preferences. We prefer Western, not huge amount to chose from but surely OK since they also have to carry alternatives for other guests preference. Staff are amazing, especially with kids!
Biggest minus is the enforces Covid-19 regulations which are above and beyond government recommendations and other apartment complex standards. Gym may only be booked 1hr at a day, perhaps understandable but same goes for the pool. Large pool area and kids love to be there, but with this system it is hard to get a slot and 1hr is not a lot on weekends. Spoke to several other friends in town, seems to be this is something Fraserβs are more or less alone to have during this phase of the pandemic.
Apartment and building is sightly older than many of the other in the area. It is rather noise sensitive (can hear elevator/lounge music from hallway into the kitchen, when people are passing outside and when neighbors are watching TV). Furniture and equipment is worn down, sofa has been repaired several times and there are still holes in it. Had some issue with equipment breakdown, but this has been solved quickly by Fraserβs.
Breakfast is good, wide variety to suit different international preferences. We prefer Western, not huge amount to chose from but surely OK since they also have to carry alternatives for other guests preference. Staff are amazing, especially with kids!
Biggest minus is the enforces Covid-19 regulations which are above and beyond government recommendations and other apartment complex standards. Gym may only be booked 1hr at a day, perhaps understandable but same goes for the pool. Large pool area and kids love to be there, but with this system it is hard to get a slot and 1hr is not a lot on weekends. Spoke to several other friends in town, seems to be this is something Fraserβs are more or less alone to have during this phase of the pandemic.
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, Guest Services / Front Office at Fraser Suites Singapore
Responded Dec 1, 2021
Dear Bjorn, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review where we could promptly work on to make your stay experience better. We hope you enjoy the rest of your stay and please do not hesitate to contact us for if we can be of further assistance. Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The facility is a bit old but maintenance is good. All staffs welcome guests with heart warming hospitality. House keeping is also very professional and provide personal touch. Complimentary breakfast comes with variety of choices.
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, Guest Services / Front Office at Fraser Suites Singapore
Responded Mar 31, 2021
Dear SGRV2021, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Our staff takes pride in delivering memorable experience for every guest and we are delighted to know that you had a wonderful stay with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Room 308. First of all, there was a nail sticking out from the floor near the living room and my husband stepped on it. Almost cut the bottom of his foot. Room Service came and just hammered it right back in. I don't think it's the proper way to fix the floor considering it's right in the middle of the room for the price you guys are charging. Then the restaurant is so small that we almost NEVER get to sit inside the restaurant but always put outside the hotel lobby, I'm talking about the EIGHT days i'm staying there. The floor of the restaurant is always not clean and i stepped on a chunk of butter on the floor and almost slipped. When I asked staff to clean it up in case someone will fall again, I had to ask TWICE. Housekeeping never filled up our shampoo and body wash although she knows it's a 2 bedroom apartment. Somehow housekeeping decided to give only ONE tiny tube of shampoo, conditioner, and body wash per washroom. Worst of all, the bed sheets were never refreshed so my husband delveoped a sty on his left eye from the dirty bed sheets. This is the first time we stayed at Frasers and a very disappointed one. We are a family of five, and I was hoping this could be somewhere we can stay for all our family trips. But unfortunately, it is a disappointment. (but staff and swimming pool are quite nice, and sauna and steam room are sparkling clean. I like it very much)
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, Guest Services / Front Office at Fraser Suites Singapore
Responded Sep 1, 2023
Dear loveableyu, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely apologise for the your unpleasant experience and would like to assure you that this is definitely not our Fraser Gold standards. Thank you for the time you have taken to share your review where we could promptly work on to make your next experience better. We hope to have another opportunity to welcome you back soon. Sincerely, Amy Lee Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good, comfortable experience overall, with a special thanks to Gim for making my stay in Fraser Suites comfortable. Gim has done an excellent job in her room service with great attention to details and fully understanding my needs without me saying it. It makes my first stay in Singapore very comfortable. Keep up the good work!
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Date of stay: October 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amy Lee, Guest Services / Front Office at Fraser Suites Singapore
Responded Jan 5, 2021
Dear Mr Mak, Thank you for choosing to stay with us at Fraser Suites Singapore! It is with great pleasure to have you here with us for a stay experience. We sincerely appreciate the time you have taken to share your review. Our staff takes pride in delivering memorable experience for every guest and we are delighted to know that you had a wonderful stay with us. Looking forward to welcome you back very soon! Sincerely, Amy Lee Executive Assistant Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dont know but you are recommeded to ask them given the virus situation in particular
Hi, I do not see a problem with it with regards to not being married.
When it comes to the age, then the only thing you should bare in mind is that according to Singapore law you have not yet come of age, but that will most likely only prohibit you from buying alcohol.
Bet regards Thore
The kids club is free and suitable for age up to 9 years old.
Taxi's are easy to get and can be ordered on an app (Comfort Delgro). The receptionists will book a taxi on your behalf, the cost is never much more than $10 to Clarke Quay, Vivo City, Orchard Road and so on. The free shuttle, which leaves on the hour, will take you to Roberston Walk, where there are many good bars and restaurants (only 10 minutes on the shuttle). The shuttle will also take you Sommerset and Suntec City shopping areas. Also, if you are in a walking mood, Orchard road is a 30 minute walk away.
The other traveler answered your other questions.
Hope this helps.
"Breakfast was not great because there was very limited seating and the food wasnβt very exciting "Read full review
β¦
PRICE RANGE
β±11,062 - β±16,096 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fraser suites singapore hotel singapore, fraser hotel singapore
LOCATION
SingaporeSingaporeTanglin / Chatsworth
NUMBER OF ROOMS
255
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Fraser Suites Singapore
Which popular attractions are close to Fraser Suites Singapore?
Nearby attractions include Gold Class Experience (0.5 km), TRAVEL INSIDER (0.3 km), and Masjid Kampong Delta (0.2 km).
What are some of the property amenities at Fraser Suites Singapore?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Fraser Suites Singapore?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fraser Suites Singapore?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Fraser Suites Singapore?
Yes, free parking is available to guests.
What are some restaurants close to Fraser Suites Singapore?
Conveniently located restaurants include IndoChili - Halal Indonesian Restaurant, Boon Tong Kee at River Valley, and Zion Road Food Centre.
Are there opportunities to exercise at Fraser Suites Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Fraser Suites Singapore?
Yes, laundry service and a washing machine are offered to guests.
Are pets allowed at Fraser Suites Singapore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Fraser Suites Singapore?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Fraser Suites Singapore?
Many travellers enjoy visiting Fort Siloso (5.0 km), Chijmes (2.7 km), and Food Folks @ Lau Pa Sat (2.9 km).