Carlton Hotel Singapore
Traveler (3244)
Panorama at the Carlton Hotel Singapore
360
Panoramas (25)
Premier Room Bathroom
Room & Suite (1015)
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About

4.0
#92 of 345 hotels in Singapore
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Strategically located in the heart of the Garden City, Carlton Hotel Singapore offers 940 elegantly designed rooms and suites spread across the Main Tower, Executive Wing and Premier Wing. The hotel provides cosmopolitan amenities such as the Premier Club Lounge, Executive Club Lounge, swimming pool, gym and 13 outstanding function rooms, creating a seamless and enjoyable stay for our guests. Indulge in the finest cuisines at our award-winning Wah Lok Cantonese Restaurant and all-day dining restaurant, Café Mosaic. Relax at Tuxedo Café & Pâtisserie with freshly brewed specialty coffee and handcrafted pastries. Every part of the hotel experience is crafted to celebrate modern Singapore and is dedicated to the comfort of our guests.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Minibar
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Price: Book Direct & Save up to 25%

Location

76 Bras Basah Road, Singapore 189558 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
16.7 km
See all flights
Seletar Airport
13.6 km
See all flights
Raffles Place
17 minSingapore Mass Rapid Transit
5,288Reviews209Q+A100Room tips
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Detailed Reviews
Rakhisyaman wrote a review Feb 2020
Gurugram (Gurgaon), India
3.0 of 5 bubbles
I stayed at Carlton for 3nights and chose this property primarily because of its proximity to office and turned out that everything you will need is at a walking distance from this hotel. Check in was smooth and quick. The room category I had was a very basic one with walk in washroom. The wash basin in the room had cracks on it and could be fixed from an aesthetics point of view. The hotel doesn't provide loofah and amenities are of low quality, so i would advise you get your own.

It get very noisy in the night since my room was next to the road(6th floor). In room dining was super quick, however they had difficulty understanding the requirements. However they were kind to accommodate them later. The pastry chef in here deserves an applause as they were truly outstanding.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AMPfreedom3 wrote a review Jan 2020
Perth, Australia
4.0 of 5 bubbles
A great place to spend Christmas. Hotel is in a great central location, close to restaurants shops and MRT stations.
The concierge were always friendly when entering or leaving and taxis were always available. Nice modern rooms and a bright reception/foyer. Check in and out were both quick and easy. We booked a club room and were disappointed that we were given a room on 14th floor without a view, luckily we didn't spend too much time in the room. We booked for three adults, the addition of a third bed made access to the desk and easy chair impossible. The club lounge provided a good choice for breakfast, the inclusion of canapaes and evening drinks was worthwhile especially considering the cost of alcohol in Singapore, be warned the drinks were very strong! The staff in the lounge were attentive and polite at all times.
Great pool area with a reasonable number of loungers and seating, nice pool bar too although the pool was very cold.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KGB777 wrote a review Dec 2020
Singapore, Singapore
+1
4.0 of 5 bubbles
First time trying this hotel in Oct this year for a 1 night stay. Relatively expensive compared to other hotels, at around $250 SGD for the night (no breakfast) and booked on hotels.com. We requested and were allocated a room at the end of the corridor with a view out over Bras Basah complex. Room was very quiet: not much in the way of disturbances from neighbour noise or outside noise/traffic. 30sqm sized room was fine for this length of stay and is on the larger side of typical Singapore city hotel rooms. Comfortable king size bed. Large bathroom with separate shower and bath, rain shower. Very clean. 2 small bottles of water provided free. TV a little small but worked ok. Small pool on level 5 (didn't use). Efficient checkin and checkout (not too many people in October). Good location near the Raffles Hotel, Chijmes and Raffles City mall. Overall it's a good choice, but I think a little overpriced for what you get.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grin&tonic wrote a review Apr 2021
Asia
1.0 of 5 bubbles
Booked a 1-night stay at Carlton Hotel from Klook because they were offering extra perks like breakfast and late checkout till 4pm. However, be warned as the late checkout was not offered willingly. We had to asked for it and were only given a 2pm checkout (which most hotels are offering anyway). The attitude of the front staff was condescending when we tried to ask for the 4pm checkout. We checked out out on Monday which is off peak. It felt like they listed the perk on Klook just to entice guests to book but wasn't willing to actually fulfil it.

Breakfast was also one of the 'extras' in the package. But the quality and service was stripped bare and not meeting the mark of a 5-star hotel. The table was not properly disinfected after the guests before us left. There were only 4 options for breakfast - American, Congee, Nasi Lemak or Vegetarian noodle soup. You are only allowed to have one order and the food was served more like canteen style. We asked for bread and the staff brought out a loaf of TOP ONE white bread that was still in its original packaging. There are plenty of brunch spots in the area so I would definitely not have chosen to pay an extra $80 to have breakfast for 2 of this quality if I had known this earlier.
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Date of stay: April 2021
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice wrote a review Feb 2020
4.0 of 5 bubbles
I stayed at Carlton Hotel Singapore for three nights to explore the city. It was the perfect location, if you like to walk around and see a bit of everything. Right in opposite of famous Chijmes hall with several dining places, it is also nice to get a tasty bite there, before going to bed (a bit pricey, though). The room did not meet my expectations to 100% as it felt a bit too „business hotel like“ and not really individual, although everything was clean and in order.

The staff was extremely nice and helpful. I‘ve been shopping a little too much and needed to buy another bag to check in at the airport. The concierge Ali Aktar made sure to help me pack and seal it in the best way, so nothing could break or get lost. Thank you!
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leo_Tan87 wrote a review Jan 2021
Singapore, Singapore
5.0 of 5 bubbles
Stayed at Carlton in their deluxe room for 2 weeks and it was my first experience with the Carlton group. The hotel is very conveniently located in central Singapore, being just a less than 10min walk from City Hall MRT station.

The room came fully furnished with a huge and comfortable bed and all the necessary toiletries such as soap, shampoo, etc. were all provided. The internet speed of the hotel was respectable and was definitely fast enough for me to have my business and meeting calls even from the hotel room. One can also stream YouTube videos will little or no difficulty (as long as you're not going all the way up to 4K resolution).

My stay was comfortable and requests were all very quickly answered and acted upon by the staff. Really want to thank the staff for their professionalism and high standard of service rendered during my stay there, even for mundane requests such as more packets of coffee and green tea for those work nights of mine.

Unfortunately I did not have the opportunity to enjoy the gym and pool during this stay with the hotel, but will be sure to give them a shot during my next stay at the establishment.

The hotel is also situated very close to Raffles Hotel and Raffles Place Shopping Centre for those who fancy a Singapore sling or some of the other food establishments around the area. Other attractions such as fountain of wealth in Suntec city and Marina Bay Sands are also a short walk or bus ride away.

Overall, a great experience and huge kudos to the Carlton team. Please keep up the great work and looking forward to staying there again to enjoy the other facilities!
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Date of stay: October 2020Trip type: Traveled on business
Room Tip: Get rooms that have windows facing Raffles Hotel / JW Marriott for great night views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sok wrote a review Sep 2020
5.0 of 5 bubbles
Day 14 of my stay, one more day to go! Honestly grateful to be staying at Carlton. Room was very clean, with all the amenities I could hope for: good strong shower, comfortable bed, ample bottled water provided and enough room to get 10,000 steps in a day jogging from door to corner of room. For work there is uninterrupted high speed WIFI, a nice spacious desk and chair with a lovely City view, and as a bonus there is a view of the Cathedral for a reminder of the spiritual. It seems the rooms facing other directions have views of other churches. For anyone out of town, the location is fantastic for accessing many tourist sights on foot or travelling further away via the MRT located in the next block.

I am most grateful for the excellent service from the Carlton staff. General manager Darren Ware is a gem, friendly to our group of travellers and listened to and addressed various requests. The chef did a great job preparing satisfying meals that accommodated different restrictions. Other front of house and service staff performed professionally.

I will not hesitate to recommend the Carlton Hotel to anyone visiting Singapore.
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlton Hotel, General Manager at Carlton Hotel Singapore
Responded Oct 1, 2020
Dear Sok_estee, Thank you for taking the time to share your feedback on TripAdvisor. We are happy to read that the team has made your stay experience with us as comfortable as possible and appreciated the team’s service. Once again, thank you for your recommendation and we certainly look forward to having you back in the hotel. With regards, KC Sim Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stevep33 wrote a review Feb 2020
Portsmouth, England
5.0 of 5 bubbles
From arrival to leaving, everyone was always friendly and helpful. Check-in was smooth and it was great that we had been upgraded to a premier room. It was modern and comfortable with plenty of room for everything we needed for a three night stay. The breakfasts were good with plenty of choice, but sometimes could be hotter. The in-house bar, Joji Bar, provided a relaxing place to have a drink in the evenings with lovely staff. On one occasion it was raining and we were offered free umbrellas by the concierge who could never do enough for us. On our last day, our flights were not until 23:15, but we were told we could store our bags in the hotel and on our return from more sight seeing, could have a shower and change our clothes before boarding a taxi to the airport.
I cannot fault the staff or the hotel and would recommend this hotel anytime.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KathChong wrote a review Mar 2021
Singapore
3.0 of 5 bubbles
checked in time strictly at 2pm and unable to enjoy the "4pm" late check out as well. Check in staff told very cold manner that by latest 1pm need to check out. a little disappointed on this. Complementary room upgrade to Premier with bathtub only after our enquiries and granted. hence felt not very initiative and warm welcome by Carlton Hotel and staff on this late check out and room upgrade issue. otherwise a rather enjoyable 3d2nites stay at the hotel, room was comfortable and clean(though had to request for tissue, toilet roll and stuff nt fully filled up when we first entered). Hotel is near to malls like Raffles city, Chimes, Capitol and Funan hence no lack of entertainment and food once venture out. breakfast set provided was great and filling. need to complement all Mosaic cafe servers on their warm services and friendliness on both morning we encountered, unlike the lukewarm check in staff. do not recommend mainly cos of unfriendly attitude of staff, housekeeping of room nt thoroughly, as well as not fulfilling the late check out and room upgrade proactively as per package purchased. For this Priceline and service rendered one can get better more enjoyable stay in other hotels in sg.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carlton Hotel, General Manager at Carlton Hotel Singapore
Responded Apr 4, 2021
Dear KathChong, Further to your recent stay with us, thank you for sharing your experience on TripAdvisor. While I'm disappointed to read of your comments about our reception staff, I'm happy that our team members at Cafe Mosaic offered our warm and friendly service during your breakfast on both days. As stated in the room package, late checkout is subject to availability and we apologise for the inconvenience caused. We will remind our reception team members to be more mindful about their service standards and thank you once again for your feedback. We look forward to be of service to you again in the future. Sincerely, Sim Kok Chuan Executive Assistant Manager
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stevekathybithell wrote a review Jan 2020
Oldham, United Kingdom
5.0 of 5 bubbles
Luckily we booked a premium room with lounge access. What a treat our room 1769 face the Marina Bay and looked down on Raffles. The room was spacious everything you could want was in the room. Morning breakfast in the premier lounge and evening 2 hour cocktails included in the price for the room. Which is really nice when you consider Singapore drinks prices.
As our stay included CNY the foyer was turned into a fantastic spectacle of dancing and drumming with amazing acrobats as well.
The main guest at the celebrations was the owner and his family, we then realised he had breakfast in the premier lounge each morning. So if it’s good for the boss then it’s fine for everyone else
Our room staff were so courteous.
The front of house staff brilliant
When we came to check out mid afternoon Lionel from thePremier lounge saw us and asked what time is your flight 730 taxi booked we told him.
He quickly went to check in desk and said here is a key for the lift go and relax in the lounge and have drinks and food
Absolutely brilliant staff
We definitely will return
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Date of stay: January 2020
5.0 of 5 bubblesService
Room Tip: If you can book the premier club package
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DJH62 asked a question Oct 2023
Nottingham, United Kingdom106 contributions73 helpful votes
How late is breakfast served
Answer from AnthonyFossey
Airlie Beach, Australia209 contributions57 helpful votes
10am if I remember right...
Poppet12 asked a question Sep 2023
Auckland Central, New Zealand40 contributions45 helpful votes
How far away is the hotel from MRT?
Answer from frankansue
Melbourne, Australia95 contributions90 helpful votes
Across the road in the Raffles shopping centre. A five minute walk the Carlton is a great hotel.
Answer from melanie j
Province of Vicenza, Italy31 contributions23 helpful votes
Hello, I am unable to answer the question however Ii would contact the hotel directly. The staff is very knowledgeable and respond promptly to inquiries.
Jackie B asked a question Feb 2023
Chester, United Kingdom145 contributions15 helpful votes
Is there a bar in the hotel now? Nothing mentioned on the website. It's a potential deal breaker lol. Thanks.
Answer from James S
Manly, Australia67 contributions31 helpful votes
Not when I was there. Not my favourite hotel.
Phyllis F asked a question Jan 2023
Takanini, New Zealand9 contributions
Are there coffee machines in the room?
Answer from Cheryl K
Canberra41 contributions41 helpful votes
There was no coffee machine in the Studio room we stayed in, only a kettle.
Shirin wrote a tip Apr 2024
20 contributions15 helpful votes
4.0 of 5 bubbles
"Pools at night have great view!"
Read full review
Tim F wrote a tip Apr 2024
Melbourne, Australia17 contributions9 helpful votes
5.0 of 5 bubbles
"Pack comfortable clothes"
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WorldTravellerOz wrote a tip Apr 2024
Sydney, Australia1,261 contribution246 helpful votes
5.0 of 5 bubbles
"Get a studio room"
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macksennett wrote a tip Mar 2024
Hertfordshire65 contributions46 helpful votes
5.0 of 5 bubbles
"English three pin plugs!"
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Don C wrote a tip Mar 2024
Geylang, Singapore58 contributions23 helpful votes
1.0 of 5 bubbles
"Get prepared on unsuited culture practices as the staff is not well trained to be an international hotel chain."
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₱11,767 - ₱15,651 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel singapore, singapore carlton hotel
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
940
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CARLTON HOTEL SINGAPORE - UPDATED 2024 Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Carlton Hotel Singapore
Which popular attractions are close to Carlton Hotel Singapore?
Nearby attractions include SKAI Bar (0.3 km), Peranakan Museum (0.4 km), and National Museum of Singapore (0.5 km).
What are some of the property amenities at Carlton Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carlton Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Carlton Hotel Singapore?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Carlton Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Man Fu Yuan, and The Lobby Lounge at InterContinental Singapore.
Are there opportunities to exercise at Carlton Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Carlton Hotel Singapore have airport transportation?
Yes, Carlton Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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