Sheraton Towers Singapore
39 Scotts Road, Singapore 228230 Singapore
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Avg. ₱17,994 /night, 11/12 - 11/13
₱21,335
per night
₱16,412
per night
₱11,488
per night
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4.5
#18 of 349 hotels in SingaporeLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Sheraton Towers Singapore is centrally located along Scotts Road in the heart of Singapore just a 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime event space made up of 16 event venues, the Hotel is equipped with modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings and delicate presentation of culinary experience, to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Classic
Languages Spoken
English, Chinese, Filipino, Indonesian and 1 more
Location
39 Scotts Road, Singapore 228230 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
420 Restaurants
within 1 kilometer
Reviews
4.5
3,169 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Sheraton Towers Singapore offers a stay that combines spacious, clean rooms with a touch of classic elegance, though some guests feel the decor could use an update. The hotel's staff earns high marks for their attentive and warm service, enhancing the overall tranquil atmosphere.
While opinions on value vary, many guests appreciate the hotel's cleanliness and range of amenities, including exceptional dining options. Its location is also favored for being close to public transit and city attractions, despite being somewhat secluded from certain hotspots.
Location
Convenient
Atmosphere
Tranquil
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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3,169Reviews38Q+A100Room tips
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Detailed Reviews
In view of wider personal space and lounge availability, we decided to stay in Sheraton Towers over Courtyard Novena for a local staycation.
We enjoyed the quiet lesser crowd compared to previous stay as the hotel is having a lower occupancy. Thanks for the front desk for the well appointed room. The Cabana room 528 were of the right size for two. The room floor to ceiling windows, shielded with manual shades, were very attractive. The bed was so comfortable and it encourages a good 12 hours sleep last night.
The breakfast served was tastier than previous stay. Thanks to the Chef. Michelle, who leads the team at lobby restaurant, was always attentive and constantly checking on our needs. An even greater dining experience! Thank you.
We enjoyed the quiet lesser crowd compared to previous stay as the hotel is having a lower occupancy. Thanks for the front desk for the well appointed room. The Cabana room 528 were of the right size for two. The room floor to ceiling windows, shielded with manual shades, were very attractive. The bed was so comfortable and it encourages a good 12 hours sleep last night.
The breakfast served was tastier than previous stay. Thanks to the Chef. Michelle, who leads the team at lobby restaurant, was always attentive and constantly checking on our needs. An even greater dining experience! Thank you.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Mar 3, 2020
Dear Vimcent, Thank you for choosing to stay with us again. We are glad that you enjoyed many aspects of your stay here – including the hotel amenities, comfort of our specialty rooms, breakfast selection as well as the warm service extended by our associates. The hotel has been welcoming guests continuously for over 30 years, and our commitment towards service excellence and providing guests with the best has never changed. Reading kind words like yours definitely inspires us to work harder to provide better products and services. Your generous compliments are truly appreciated and we look forward to welcoming you again in the near future! Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had my wedding banquet at Sheraton Towers Singapore this January 2020, which included two complimentary nights at the Bridal Suite. My friends and family who attended the wedding also booked the regular deluxe rooms for a night at the hotel and enjoyed their stay.
The initial selection process of wedding venues involved a lot of site visits to many hotels and meeting many coordinators, while reviewing many packages suitable for our needs. My husband and I were first attended to by Valerie, who was assigned to us as our wedding coordinator once we decided to sign the contract for having our wedding at Sheraton Towers.
Valerie was very accommodating and always made it a point to meet according to our schedule. We also appreciated her help to keep us on track. We were not the most proactive when it came to timelines and she was very prompt with updates. She also provided much flexibility whenever needed - decor, setup, table arrangements, timings. Valerie was also there on the wedding day to ensure everything went as planned. She is very responsive and have always responded in a timely manner.
On the actual wedding day, we had about 300 guests in attendance, along with our entourage who helped us with the various parts of the wedding. All our friends and family had a good time, and the service staff were really nice and polite. A few even commented that they never ever had their glasses empty because the staff were so attentive and efficient.
Besides Valerie who made our wedding planning a breeze, my husband and I would also express our thank yous to Chao Xian, Leon and Chef Goh for making sure everything on the actual day ran smoothly. Our families and entourage had nothing but good things to say about the programme flow, the efficiency and the level of professionalism of all the staff involved. Although some (3) tables did have some feedback about the food (fish) which was inevitable - most likely due to the size of the fish, the rest of the guests liked the menu very much. Many had praises for the pipa roasted duck and yam paste dessert.
To sum up, it was a wonderful experience! Thank you all!
The initial selection process of wedding venues involved a lot of site visits to many hotels and meeting many coordinators, while reviewing many packages suitable for our needs. My husband and I were first attended to by Valerie, who was assigned to us as our wedding coordinator once we decided to sign the contract for having our wedding at Sheraton Towers.
Valerie was very accommodating and always made it a point to meet according to our schedule. We also appreciated her help to keep us on track. We were not the most proactive when it came to timelines and she was very prompt with updates. She also provided much flexibility whenever needed - decor, setup, table arrangements, timings. Valerie was also there on the wedding day to ensure everything went as planned. She is very responsive and have always responded in a timely manner.
On the actual wedding day, we had about 300 guests in attendance, along with our entourage who helped us with the various parts of the wedding. All our friends and family had a good time, and the service staff were really nice and polite. A few even commented that they never ever had their glasses empty because the staff were so attentive and efficient.
Besides Valerie who made our wedding planning a breeze, my husband and I would also express our thank yous to Chao Xian, Leon and Chef Goh for making sure everything on the actual day ran smoothly. Our families and entourage had nothing but good things to say about the programme flow, the efficiency and the level of professionalism of all the staff involved. Although some (3) tables did have some feedback about the food (fish) which was inevitable - most likely due to the size of the fish, the rest of the guests liked the menu very much. Many had praises for the pipa roasted duck and yam paste dessert.
To sum up, it was a wonderful experience! Thank you all!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Feb 20, 2020
Dear Vanessa Y, Heartfelt congratulations on your wedding! It is our pleasure to have been a part of this special occasion. At Sheraton, every event is significant and we are glad that the wedding banquet went smoothly with the dedicated assistance of our associates, particularly Valerie, Chao Xian, Leon and Chef Goh. As we delight in your kind compliments, we also truly appreciate the feedback you have shared. We are constantly reviewing and improving our products and services, and feedback like this definitely gives us more insight into how we can deliver better experiences. Once again, thank you for leaving us this amazing review. We definitely look forward to extending the warm Sheraton hospitality to you again soon! Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
I can't say enough good things about this property and its employees, especially the ones I have listed below:
Rajan
Sufi
Laila
Grace
Fely
Xauen
Kathleen
They have done an amazing job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with an amazing staff and wonderful service. Form the moment we arrived, we were made to feel special and this was throughout the year and a half of multiple stays we had in this hotel.
Everyone had a smile on their face and did everything they could to make us feel welcome.
Kathleen, the lounge manager made me feel like family – she basically looked after my reservation, early check-in and late checkouts… spare rooms when I was otherwise kept waiting in the lounge and room preferences were looked after as well.
The rooms are comfortable and incredibly well designed. We stayed in multiple rooms on multiple floors in the hotel and the cabanas from which you can see the pool were exceptional indeed.
Anything you need is a quick phone call away. Or you can just pop your head outside and ask someone on the floor for help...there are no shortage of willing participants. Even the cooks in the kitchen offered to help from time to time and Raja prepared Indian food on demand.
As I said, I cannot say enough and could go on forever. If you want to know more, please just message me. I am happy to go into much greater detail. But the bottom line - I recommend this hotel to anyone...go as much as you possibly can.
Thanks for making me feel special and taking the extra step to make my stay more comfortable and memorable.
Rajan
Sufi
Laila
Grace
Fely
Xauen
Kathleen
They have done an amazing job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with an amazing staff and wonderful service. Form the moment we arrived, we were made to feel special and this was throughout the year and a half of multiple stays we had in this hotel.
Everyone had a smile on their face and did everything they could to make us feel welcome.
Kathleen, the lounge manager made me feel like family – she basically looked after my reservation, early check-in and late checkouts… spare rooms when I was otherwise kept waiting in the lounge and room preferences were looked after as well.
The rooms are comfortable and incredibly well designed. We stayed in multiple rooms on multiple floors in the hotel and the cabanas from which you can see the pool were exceptional indeed.
Anything you need is a quick phone call away. Or you can just pop your head outside and ask someone on the floor for help...there are no shortage of willing participants. Even the cooks in the kitchen offered to help from time to time and Raja prepared Indian food on demand.
As I said, I cannot say enough and could go on forever. If you want to know more, please just message me. I am happy to go into much greater detail. But the bottom line - I recommend this hotel to anyone...go as much as you possibly can.
Thanks for making me feel special and taking the extra step to make my stay more comfortable and memorable.
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Date of stay: October 2019Trip type: Traveled on business
Value
Rooms
Service
Room Tip:Â Cabanas are the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Feb 6, 2020
Dear Barath, Thank you for your positive review and kind recommendation. It was our pleasure to host you on your visits to Singapore and it is indeed delightful to hear of your pleasant stays with us. At Sheraton, treating guests like family is a daily endeavour and we are glad that our team of associates have made you feel at home. Your generous compliments are truly appreciated and we certainly look forward to extending the warm Sheraton hospitality to you again in the near future! Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I attended a wedding dinner last Sunday and was impressed enough to write a review, hopeful that the management recognized the wonderful staff they have. It was convid19 period hence you will be extremely assured when serving staff all wear masks and despite them I could see their warm smiles from their eyes. There were hand sanitizer everywhere and food individually served. The server for my area named Yang Kai was amazingly attentive. My wine never reached the bottom of my glass and all I requested was prompted served. I just need to look up and the extra side plate I was thinking came running to my table. Feel a bit telepathic honestly. He along with his team mates made the dinner so enjoyable that came along with the great food that is expected from 5 star hotel like Sheraton.
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Mar 15, 2020
Dear jasyeni, Thank you for leaving a positive feedback for the hotel. It is with our pleasure to learn that you had an enjoyable dining experience and were pleased with the attentive service rendered by our associates, particularly Yang Kai. At Sheraton, every event is significant and the well-being of all our guests is an absolute priority. We always do our utmost and take proactive steps to ensure that precautionary measures are in place to safeguard all. Once again, thank you for your generous compliments. We certainly look forward to extending the warm Sheraton hospitality to you again in the near future! Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were at Sheraton for 2 nights for our family staycation and was very well taken care of by Sheraton staff Grace at breakfast and lounge for our dinners
Grace is very friendly and happy to see us. Makes us feel very welcome at the hotel. Grace got to know our special strict vegetarian diet through our breakfast meal orders and Grace went the extra mile to take initiative to ask if we be joining for lounge dinner and got the kitchen to prepare vegetarian fried rice in advance for all.
I call this 5 star service!
I also like to give compliments to the door man we meet at Sheraton who always greet us with BIG SMILES and rush to open our car doors when he sees us arriving and leaving. He even got the complimentary car tickets ready for us and pass it to us at the lobby area without us having to ask from the counter staff for it. He gave our son biscuits too which makes his day!
This is another 5 star service!
Because of the above pleasant service we have booked for another staycation next month!
Keep up the good work guys!
Grace is very friendly and happy to see us. Makes us feel very welcome at the hotel. Grace got to know our special strict vegetarian diet through our breakfast meal orders and Grace went the extra mile to take initiative to ask if we be joining for lounge dinner and got the kitchen to prepare vegetarian fried rice in advance for all.
I call this 5 star service!
I also like to give compliments to the door man we meet at Sheraton who always greet us with BIG SMILES and rush to open our car doors when he sees us arriving and leaving. He even got the complimentary car tickets ready for us and pass it to us at the lobby area without us having to ask from the counter staff for it. He gave our son biscuits too which makes his day!
This is another 5 star service!
Because of the above pleasant service we have booked for another staycation next month!
Keep up the good work guys!
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sheraton Towers Singapore, Other at Sheraton Towers Singapore
Responded Mar 10, 2021
Dear Quin-Harkin Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We truly appreciate you letting us know what highlighted your experience with us, and we are glad to know that you have made another booking after your stay with us this time. It was our pleasure to have you with us and we look forward to seeing you soon. Warm regards, Alvin Tan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheraton Towers is situated within minutes from Orchard / Scotts Road by car or walking. Hotel location allows easy access to food/shopping/entertainment outlets, and yet not situated too close to the crowds in city centre. Hence offering personal space and relaxation environment unlike the hotels situated within Orchard area, which iare always crowded with people. More importantly, the services from check in counters, restaurant, lounge and housekeeping are simply excellent. Would like to specially mentioned Xiang Ling, who was very diligent and attentive in cleaning the room - always at the right moment when I was away for meeting, and offered a clean and welcoming bedroom throughout the stay. Will definitely be staying here again.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Jan 12, 2020
Dear Ray K., Thank you sharing your positive experience with us. It brings us great joy to hear that you enjoyed the locality and amenities of the hotel, dining and club lounge offerings, cleanliness of the room as well as the service extended by our associates, particularly Xiang Ling. We certainly look forward to extending the warm Sheraton hospitality to you again on your next visit! Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m currently staying here, but checking out soon:)
It’s an old hotel, it seems well enough maintained, but missing some standard room fixtures such as USB charging sockets, I’m staying in a suite and they don’t have, well there’s a TV USB socket that doesn’t charge... The reception kindly lent us 2 of their own personal USB wall plugs!
They are clearly VERY short staffed: no one answering the phone on several occasions when calling guest services, getting a drink during my 1 hour time slot at the pool was a mission: I found a menu near the closed pool bar and called room service, then waited 45min for a beer and a juice... waiting ages to be seated for breakfast even though the restaurant only has 10 guests in it.... getting served breakfast seems to be taking for ever - currently 20min seated I’d LOVE at least a coffee!
If you’re platinum: expect 2 dingy oranges at turndown and no lounge just a bento style box with a few canapés in it during happy hour in the restaurant.
It’s an old hotel, it seems well enough maintained, but missing some standard room fixtures such as USB charging sockets, I’m staying in a suite and they don’t have, well there’s a TV USB socket that doesn’t charge... The reception kindly lent us 2 of their own personal USB wall plugs!
They are clearly VERY short staffed: no one answering the phone on several occasions when calling guest services, getting a drink during my 1 hour time slot at the pool was a mission: I found a menu near the closed pool bar and called room service, then waited 45min for a beer and a juice... waiting ages to be seated for breakfast even though the restaurant only has 10 guests in it.... getting served breakfast seems to be taking for ever - currently 20min seated I’d LOVE at least a coffee!
If you’re platinum: expect 2 dingy oranges at turndown and no lounge just a bento style box with a few canapés in it during happy hour in the restaurant.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sheraton Towers Singapore, Other at Sheraton Towers Singapore
Responded Sep 13, 2020
Dear Baldwin_Mr Thank you for the review of your stay. We regret to learn that certain aspects of your stay were less than ideal and would like to apologise for the shortfalls you experienced. At Sheraton Towers, we are constantly evaluating our products and services offered, and this is definitely not the service we endeavour to deliver. Nevertheless, we very much appreciate you taking the time to share your feedback, and we hope to extend the warm Sheraton hospitality to you in the future. Warm regards, Alvin Tan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have held our wedding at Sheraton Towers Hotel and it was an excellent wedding banquet choice as we had the guidance from Valerie Lim our wedding coordinator ever since we booked them during Covid and were quite unsure of what to expect as the government regulations around big events were ever-changing.
Thank you Valerie and the rest of Sheraton Towers team for trying to keep as much to the original package perks whilst not compromising on the quality of your services. We really enjoyed the bridal suite and the amenities and kindly arranging our second night stay in the executive room on the same level to facilitate moving our baggage with ease.
Huge thanks to Tommy, the banquet manager on our actual day who ensured the wedding program went smoothly and it ended timely accordingly to our plan! He constantly briefed and checked in with us from time to time. The tea ceremony team were very prompt and helpful to our elderly relatives.
Our guests were very pleased with Li Bai Restaurant's menu design and freshness of ingredients used. Highly commendable is the proactiveness of banquet staff in informing that the fish was overcooked and they would present a new fish but to pardon some time delay.
Thank you Valerie and the rest of Sheraton Towers team for trying to keep as much to the original package perks whilst not compromising on the quality of your services. We really enjoyed the bridal suite and the amenities and kindly arranging our second night stay in the executive room on the same level to facilitate moving our baggage with ease.
Huge thanks to Tommy, the banquet manager on our actual day who ensured the wedding program went smoothly and it ended timely accordingly to our plan! He constantly briefed and checked in with us from time to time. The tea ceremony team were very prompt and helpful to our elderly relatives.
Our guests were very pleased with Li Bai Restaurant's menu design and freshness of ingredients used. Highly commendable is the proactiveness of banquet staff in informing that the fish was overcooked and they would present a new fish but to pardon some time delay.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sheraton Towers Singapore, Other at Sheraton Towers Singapore
Responded Mar 28, 2021
Dear Stefanie T Heartfelt congratulations on your wedding! Thank you for your positive review and kind recommendation. It is our honour to have been a part of this occasion. At Sheraton, every event is significant and we are glad that the banquet went smoothly with the dedicated assistance of our associates, particularly Valerie and Tommy. Please rest assured that your kind compliments will be passed on to them. We certainly look forward to extending the warm Sheraton hospitality to you again in the near future! Warm regards, Alvin Tan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had our wedding solemnisation and banquet at Sheraton Towers Singapore in Feb 2021 and will highly recommend it! Wedding coordinator Simin Yeo has been an absolute gem! We booked the venue in 2019 and Simin has been instrumental in helping us navigate organising a Covid wedding. She is also meticulous in following up with details and providing reminders on things we should note about. On the actual day, our Banquet manager Meiyee and AV manager Phyo made things so easy for us in simply enjoying the day. The venue was set up beautifully and the videos/music went off without a hitch! Meiyee and the other banquet staff gave us gentle reminders on safe distancing measures but the ballrooms were large enough that our guests were able to distance themselves comfortably without feeling inconvenient. My husband and I would 101% recommend Sheraton Towers Singapore!
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Date of stay: February 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sheraton Towers Singapore, Other at Sheraton Towers Singapore
Responded Apr 27, 2021
Dear Cheryl C Heartfelt congratulations on your wedding! Thank you for your positive review and kind recommendation. It is our honour to have been a part of this special occasion. At Sheraton, every event is significant and we are glad that the banquet went smoothly with the dedicated assistance of our associates, particularly Simin, Mei Yee and Phyo. Please rest assured that your kind compliments will be passed on to them. We certainly look forward to extending the warm Sheraton hospitality to you again in the near future! Warm regards, Alvin Tan Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a grand hotel from the Singapore I actually first visited in the eighties. The beautiful lobby, the massive restaurant complete with piano and fountain. Unfortunately front desk was too formal and no upgrade or recognition for bonvoy members. I guess the larger size of the hotel made staff less personal.
The room was spacious and the bed king size. The bathroom was definitely eighties style so a bit small but luxurious. No separate shower area.
In room dining was good but funnily my kids ordered an item twice over our stay and it was presented completely differently both times. The variety and quality was up to the mark.
The pool bar, pool, steam room and large gym were on level 5. The pool was large and had enough curves to give lots of room for everyone. There were more than a dozen sun beds as well as tables and chairs. Snacks at the pool bar were perfect.
The steam room was large enough for 3 people and spotless. The gym was lovely as it faced the pool and was lively as non hotel guests were also members.
The bamboo shaped metal hand rails and the elevator walls were so retro Japanese LA, I thought Bruce Willis is going to show up :)
Ps Sheraton Towers is a five minute walk to the newton train station and a ten minute walk to the newton food Center which is not to be missed. It is also a 10 minute brisk walk in the opposite direction to orchard road for shopping.
The room was spacious and the bed king size. The bathroom was definitely eighties style so a bit small but luxurious. No separate shower area.
In room dining was good but funnily my kids ordered an item twice over our stay and it was presented completely differently both times. The variety and quality was up to the mark.
The pool bar, pool, steam room and large gym were on level 5. The pool was large and had enough curves to give lots of room for everyone. There were more than a dozen sun beds as well as tables and chairs. Snacks at the pool bar were perfect.
The steam room was large enough for 3 people and spotless. The gym was lovely as it faced the pool and was lively as non hotel guests were also members.
The bamboo shaped metal hand rails and the elevator walls were so retro Japanese LA, I thought Bruce Willis is going to show up :)
Ps Sheraton Towers is a five minute walk to the newton train station and a ten minute walk to the newton food Center which is not to be missed. It is also a 10 minute brisk walk in the opposite direction to orchard road for shopping.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from STSDirectorofRooms, Director of Rooms at Sheraton Towers Singapore
Responded Feb 9, 2020
Dear Aimanr, Thank you for staying with us again and for your review of the hotel. We are glad that you enjoyed many aspects of your stay here – including the hotel locality and amenities as well as the comfort of the room. At Sheraton, personalised service and guest satisfaction is a key priority. While we always do our very best to acknowledge and accord upgrades for esteemed loyal guests like yourself, there is a limited number of specialty rooms and suites, and the desired room upgrade may not be available at the point of your check-in. Please rest assured that your valuable feedback is duly noted and will be shared with the relevant departments for review and improvement. We truly appreciate you taking the time to share your feedback and look forward to welcoming you again soon. Warm Regards, Victoria Ngian Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the workout room was nice on same level as pool, had an array of machines one could work chest, arms legs, it will do the job for you advid gym rats
Definitely AC throughout the hotel.
Not at the Sheraton
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"The Newton MRT station is right next door giving access to all of Singapore but the you need not go far."Read full review
"If you walk to Orchard road, it can be hot! But the MRT is a very short distance away. "Read full review
"Don't pay for any room with lounge access - waste of money. No need to set your alarm around 06:00 - the fire alarm will wake you instead"Read full review
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PRICE RANGE
₱13,774 - ₱17,056 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton towers singapore hotel singapore, sheraton hotel singapore, sheraton singapore, singapore sheraton
LOCATION
SingaporeSingaporeOrchard Road / Newton / Orchard / Central Area/City Area / Newton Circus
NUMBER OF ROOMS
420
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sheraton Towers Singapore
Which popular attractions are close to Sheraton Towers Singapore?
Nearby attractions include Orchard Road (1.2 km), Origin Bar (1.1 km), and Trapped Escape Room Singapore (1.2 km).
What are some of the property amenities at Sheraton Towers Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Towers Singapore?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Sheraton Towers Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Towers Singapore?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Towers Singapore?
Conveniently located restaurants include Carousel Buffet, Origin Grill, and Waterfall Ristorante Italiano.
Are there opportunities to exercise at Sheraton Towers Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Towers Singapore have airport transportation?
Yes, Sheraton Towers Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Towers Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Towers Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Towers Singapore?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Filipino.