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392 Havelock Road, Singapore 169663 Singapore
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About

#94 of 365 hotels in Singapore
Location
Cleanliness
Service
Value
Situated at just 22 kilometres (12 miles) away from Changi International Airport, the 30-story Grand Copthorne Waterfront Hotel is located along the Singapore waterfront near Boat Quay, Clarke Quay and Robertson Quay. Easily accessible by taxi to various business and entertainment districts, such as Raffles Place, the Marina Bay Financial Centre, Orchard Road, Chinatown, Sentosa and Universal Studios, the hotel presents itself as the ideal place to stay and explore Singapore. The new Havelock MRT station is located just 2 minutes' away, right across Grand Copthorne Waterfront, making it super convenient & easy to zip around the city.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
Hotel links
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5348Reviews127Q+A100Room tips
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Most Recent
yorkshireboy123 wrote a review Yesterday
uk11 contributions5 helpful votes
+1
Supposed to be a 4 star hotel but it really isn't. Don't get me wrong, the service and staff are good and friendly but the place is tired and dated and our room is filthy. LOTS OF dust, especially at the back of the bed, mould, a damp wall, badly painted. I like to write REAL reviews so I've attached pictures to prove this . The breakfast was OK but all the food was luke warm if that. I wouldn't stay here again.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tengku B wrote a review Jun 2021
35 contributions49 helpful votes
Hotel's Favorite
What a wonderful experience trashing my initial thoughts of how to cope with being "imprisoned" all be it even at a 5 star hotel? The moment I arrived at 2+am on the 18th June was a breeze with courtesy received. Entering the room #2306 was a relief with spacious, very clean and well equipt with neccesities. The bed and pillows were very comfortable. The view gave me the serenity needed for this situation as it faces the Singapore river and city view even Batam can be seen on a clear day. Very good wifi connection helps keep my sanity intact. Most of all what was more stunning was the great guest oriented hotel personnel which truly was amazing and what guests always expected nomatter what the situation or reason to stay can be. I must humbly commend them for making mine a pleasantly memorable one... To Jiun Lee and Cheryl from 'One Touch' for keeping me company with their friendly and sincerity I can feel just over our daily telephone conversations and I was very pleasantly surprised that them knowing I'm a BTS ARMY presented me with an encouragement greeting card with BTS poster print! Now that was AWESOME! Liya (hope I spelt it correctly) from the same department was enthusiastic when we spoke on my checking out day. To all of you, gamsahamidah... To GCW Hotel Manager Mr Terence Ng, my sincere appreciation for taking good care of me in making my stay trouble and stress free. You have a great team! To Kelvin whom I met briefly at the lobby upon my departure I appreciate your courtesy. To everyone from housekeeping, in room dining, to Certis Cisco, the M.O.H., I thank you all very much from the bottom of my heart. Grand Corpthorne Waterfront... you are indeed fantabulously Grand! πŸ‘πŸ‘πŸ‘β€¦
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Herman Foo, Owner at Grand Copthorne Waterfront
Responded 8 Sep 2021
Dear Tengku B, Thank you for giving us 5 stars. It is with delight to know that you enjoyed the experience at our hotel. Thank you once again for your kind words. Stay safe & stay well. Yours sincerely Herman Foo Executive Assistant Manager - Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rony2412 wrote a review 25 Mar
28 contributions1 helpful vote
Had a smooth check in thanks to Mr Navin Seh for making the whole experience fast and smooth for me. From room 2103, thanks to the whole team. Wish I stayed longer. Clean room and looks new and tidy. Toilet was clean. Overall satisfied with staff and hotel service
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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chin wei W wrote a review 21 Mar
5 contributions3 helpful votes
Booked bigger room for a night staycation but was given a newly renovated smaller room. Bathroom was a bathtub type. We don't really use bathtub. Preferred a normal bathrooms type for shower. Hope our next visit will have the room that we booked. Thank you.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 5 days ago
Thank you for highlighting this to us, and we are sorry to hear about your unpleasant experience. Please be assured that necessary trainings and amendments will be implemented to ensure that your next visit with us will be a better one. We are once again sorry for all the shortcomings and inconveniences. We look forward to another opportunity to welcome you back. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherpa40150645119 wrote a review 20 Mar
1 contribution1 helpful vote
Great service by Shirley. Greeted by her warm smile. The room is newly renovated. The executive lounge design appeals to the relaxed mind. It's a comfortable stayca for the family and convenient location to vivo city.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 5 days ago
Thank you for choosing to stay with us at Grand Copthorne Waterfront and for sharing this excellent review of your experience. It is wonderful to know that you have enjoyed your stay very much in our newly renovated club room and was impressed with the genuine care and professionalism from Shirley, who took care of you whenever you visited the Executive Lounge. We will be certain to share your kind words with her. We appreciate your recommendations and looking forward to having you back for another memorable experience soon. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elgin Seah wrote a review 20 Mar
6 contributions4 helpful votes
I spent a night at the Grand Copthorne Waterfront after my wedding at the Red House Seafood restaurant there and I was extremely delighted by the attentiveness and care that the hotel staff had provided to my wife and I. The room was very spacious and the bed, and shower was very comfortable too. I'd like to thank the manager Shirley Chng for tending to us and looking after us so well throughout. The breakfast buffet was a sumptuous spread as well, and we got to access the Executive Club Lounge as part of our bridal package, which was a lovely respite on the 29th floor. I'd recommend the Grand Copthorne Waterfront anytime.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 5 days ago
Congratulations on your recent wedding at Red House Seafood. It was a pleasure to hear that you have enjoyed your stay with us. Thank you for letting us know how impressed you were with the service you received from Shirley. We have brought your compliments to her attention. We will always welcome the opportunity to be of service. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ramosrom wrote a review 19 Mar
Singapore, Singapore1 contribution1 helpful vote
Daycation experienced was great! :) room was amazing newly renovated service staff was excellent. a slight issue on the beddings which is already feedback. i hope they look into it. definitely coming back again!
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 5 days ago
Thanks for your five-star review of Grand Copthorne Waterfront. We are delighted to read that you had a pleasant and comfortable stay with us at our newly renovated room. Our people are at the heart of everything we do and we are happy that our colleagues were able to assist you. We certainly look forward to welcome you back again soon. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Wei Siang O wrote a review 19 Mar
2 contributions1 helpful vote
Just held my wedding at the hotel. Tbh, the experience exceed our expectations. The Sales Manager was super approachable, and was re-assuring in the addressing our concerns. The Guest Experience Team was also extremely knowledgeable and make sure that our needs were met during our stay. The operation team was also re-assuring in ensuring that our events went ahead according to our plans. Overall, it was definitely a great experience: If you are looking to hold an event or have a great stay, look no further than Grand Copthorne Waterfront.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 5 days ago
Congratulations on your recent wedding. We are glad that you had a great wedding banquet at Grand Copthorne Waterfront. Our people are at the heart of everything we do and we are happy that our Guest Experience colleagues were able to make your special day even more memorable. We look forward to the pleasure of your return and to continue to exceed your expectations. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skbaldwin wrote a review 17 Mar
Indonesia10 contributions6 helpful votes
We had a 2 night stay in the hotel the service has been first class we stayed in a club room which give us access to the executive club lounge which is on the 29 floor the views are amazing also the food and drinks are so nice and the service is first class a special mention to Francis/Kenneth who looked after us so well Also Shirley the manager could not do enough for us letting us keep our room till 6pm Because we had a late flight home thank you again can’t wait to come back Steve Baldwin
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 1 week ago
Dear Skbaldwin, Thanks for leaving us such a wonderful review. We are thrilled that enjoyed your stay with us at our newly renovated Club Room. Shirley, Kenneth and Francis will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
barrybebb wrote a review 17 Mar
Perth, Australia1 contribution1 helpful vote
Very good, some rooms need work look tired and drab ,but overall was very satisfied. The location was great staff were extremely friendly and efficient. The ambience of the hotel really good.Overall a very pleasant experience.
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Review collected in partnership with MillenniumHotels.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Herlin Leman, Guest Services / Front Office at Grand Copthorne Waterfront
Responded 1 week ago
Dear barrybebb, Thanks for your 5-star rating. We are delighted to hear that you enjoyed your stay with us at Grand Copthorne Waterfront. Our people are at the heart of everything we do and we are happy that our team were able to make you make you feel valued. We are currently undergoing refurbishment and renovation and we look forward to welcome you back to stay in our newly renovated room when you next visit Singapore. Grand Copthorne Waterfront Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
US$202 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand copthorne waterfront, grand copthorne waterfront hotel singapore
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
574
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GRAND COPTHORNE WATERFRONT - UPDATED 2023 Hotel Reviews & Price Comparison (Singapore) - Tripadvisor

Frequently Asked Questions about Grand Copthorne Waterfront
Which popular attractions are close to Grand Copthorne Waterfront?
Nearby attractions include The Past Perfect Collection (0.3 km), Mystery Singapore (0.3 km), and PaperMarket (0.5 km).
What are some of the property amenities at Grand Copthorne Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Copthorne Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Copthorne Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Copthorne Waterfront?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Grand Copthorne Waterfront?
Conveniently located restaurants include Grand Shanghai, Publico Ristorante, and Beast & Butterflies.
Are there opportunities to exercise at Grand Copthorne Waterfront?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Copthorne Waterfront have airport transportation?
Yes, Grand Copthorne Waterfront offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Copthorne Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Copthorne Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Copthorne Waterfront?
The staff speaks multiple languages, including English, Chinese, Indonesian, Korean, Malay, and Filipino.