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Paradox Singapore Merchant Court

20 Merchant Road Clarke Quay MRT Station, Singapore 058281 Singapore
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Traveler (2655)
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About

#63 of 342 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Chinese, Indonesian, Malay

Location

20 Merchant Road Clarke Quay MRT Station, Singapore 058281 Singapore
Paradox Singapore Merchant Court
7,282Reviews112Q+A100Room tips
Traveler rating
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Escape29881269701 wrote a review Yesterday
1 contribution
Went for birthday celebration at the restaurant with my family. One of the staff, Maggie was very attentive to the needs of my young kids and have been checking on us and clears the used plates. At the end of the day, my kids could remember Maggie’s name and they have requested to patronise the restaurant again! Well done Maggie! Keep up the good work 💪🏼
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gmac73 wrote a review Apr 2023
Melbourne, Australia61 contributions47 helpful votes
+1
Hotel's Favorite
Fantastic hotel in a great location! Excellent staff & everything was immaculately clean. The pool is amazing & open until 10.00 pm👍 Room was a decent size & very comfortable. Clarke Quay MRT station is right next door via escalator- the Singapore train system is so cheap & easy to use. I’d definitely stay here again if I even come back to Singapore.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Paradox Singapore Merchant Court at Clarke Quay, General Manager at Paradox Singapore Merchant Court
Responded Apr 19, 2023
Dear gmac73, Thank you for the heartwarming review. We are pleased to learn that our colleagues' impeccable service had contributed to making your stay a delightful experience. It is also rewarding to hear that you appreciated our strategic location and outdoor pool. I am thrilled to share your review to the rest of my team as I am sure it will serve as an inspiration for all of them. I look forward to welcoming you back in the near future. Yours sincerely, Jessie Khoo-Gan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elijah Tan wrote a review Apr 16
Singapore, Singapore2 contributions8 helpful votes
+1
We rarely dine at buffets, but we highly rate this one with a strong 4.5. The seafood selection at our establishment is exceptionally fresh and absolutely delightful. I must say, the fresh prawns were particularly exquisite. The most remarkable aspect of our dining experience was the exceptional service provided by Ms. Maggie. She demonstrated a high level of attentiveness and took proactive measures to meet our every need. We were superbly happy to have her looking after us. Ms. Bella was also awesome with her cheerful demeanor and service. We would definitely recommend this buffet establishment.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paradise30509447533 wrote a review Apr 15
1 contribution
The food is really nice, and Mee Chin provided excellent service as well! I will certainly come back again with my family, and as it stands we come here about once a week. I especially loved the dragon statue as well! Please do not require a minimum of 200 characters for the review in future though, it is hard to fluff up the review actually.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 3 days ago
Dear Paradise30509447533, Thank you for reviewing your positive experience. We are pleased to learn that you had a great stay and had an enjoyable meal, as well as being well looked after by our team members especially Mee Chin. It would be a pleasure to welcome you back for another amazing experience and to delight you with our fine hospitality in the near future. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road55421441358 wrote a review Apr 15
1 contribution
The service staff were excellent! and went above and beyond! Mee Chin was very attentive to us and especially to our kids and as being kids they were very difficult… she was patient and very accommodating to them… they totally enjoyed themselves!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Paradox Singapore Merchant Court, Marketing at Paradox Singapore Merchant Court
Responded 3 days ago
Dear Road55421441358, Thank you so much for the much-appreciated 5-star review during your recent visit. We are delighted that you had a great experience and for highlighting the excellent service. Your great feedback has been shared with our entire team, especially Mee Chin. They are certainly delighted to have been given the opportunity to create everlasting memories that you can cherish. Yours Sincerely, Christine Choo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Omnivora wrote a review Apr 12
Royston, United Kingdom3 contributions
We stayed in interconnecting rooms as a family of 4 (2 kids + 2 adults) early in April. The hotel is in an excellent location for restaurants, activities and the MRT. Lots of things are walkable from here. There is also a proper supermarket in Clarke Quay (Fairprice) for milk and snacks. The pool is great and open late and early, which is perfect when you are landing at funny times. The staff are very accommodating and helpful. We were able to get a late checkout on one of our rooms and were able to access the pool and gym area before our late night flight home, which in sweaty Singapore is a godsend. The concierge was helpful with cabs and directions almost everyday and everyone was SO patient with us. Thank you! The rooms are spacious and clean (ish). After entering through a grand entrance lobby, the corridors and rooms seemed like they could do with a deeper clean. Maybe it is just the unforgiving nature of white doors and skirting. We also didn't use our balcony at all as it was tiny with a poorly planted flowed bed and evidence of stubbed out cigarettes. We only had breakfast on one morning. The room is quite cavernous, so a bit noisy for us. However you could not fault the enormous selection of food. Definitely worth trying out at the very least!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NorthStar60585460719 wrote a review Apr 11
1 contribution
I was served by the most polite staff Mee Chin at my table, making my dining experience better than any fine dining that I ever had before. Many thanks Mee Chin for this enjoyable meal. Keep up the great job! Looking forward to my next visit here again.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Departure68643085060 wrote a review Apr 10
1 contribution
We were at buffet lunch on 11/4. Spread is excellent. Great service. We were impressed by Ms Seint San Yadanar. She was cheerful, polite. Very observant & prompt in her service clearing the used plate. We are so impressed that she is only came here merely one month ago.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jet17634091445 wrote a review Apr 10
1 contribution
This would be a special review since what I want to share is a very satisfying and warm experience with Paradox Singapore during the cancellation of reservation. I planned to go to Singapore for travel during mid April, but unfortunately my wife got severe bone fracture 5 days before departure, so we have to cancel the entire travel plan. What we reserved in Paradox Singapore was a room without free-cancellation policy, so we have been worried that maybe we could not get our pay back. However, I still tried to connect with the hotel service, and it is so comforting that they agreed to cancel the reservation for free. The whole process is smooth and the communications with Paradox Singapore are very pleasant.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Odyssey67391081067 wrote a review Apr 9
1 contribution
We brought my MIL and her husband who were visiting from the UK to the Ellenborough Market Cafe for their buffet. Great variety of food and desserts, plus our servers Ramesh and Mei Chin are super attentive. Made for an awesome experience! We will definitely come back soon for another meal.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱10,985 - ₱14,418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel merchant court hotel singapore, swissotel merchant court singapore
FORMERLY KNOWN AS
Swissotel Merchant Court Singapore
LOCATION
SingaporeSingaporeClarke Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
476
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARADOX SINGAPORE MERCHANT COURT - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Paradox Singapore Merchant Court
Which popular attractions are close to Paradox Singapore Merchant Court?
Nearby attractions include BullionStar (0.2 km), Hidden Singapore Outdoor Immersive Adventures (0.4 km), and Comedy Masala (0.4 km).
What are some of the property amenities at Paradox Singapore Merchant Court?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Paradox Singapore Merchant Court?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradox Singapore Merchant Court?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Paradox Singapore Merchant Court?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Paradox Singapore Merchant Court?
Conveniently located restaurants include Ju95, Wakanui Grill Dining Singapore, and The Ranch Steakhouse & Bar.
Are there opportunities to exercise at Paradox Singapore Merchant Court?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Paradox Singapore Merchant Court have airport transportation?
Yes, Paradox Singapore Merchant Court offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Paradox Singapore Merchant Court located near the city center?
Yes, it is 0.7 km away from the centre of Singapore.
Are any cleaning services offered at Paradox Singapore Merchant Court?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradox Singapore Merchant Court offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.