Mandarin Oriental, Singapore

Mandarin Oriental, Singapore

Traveler (288)
Royal Marina Bay Penthouse Living Room
Room & Suite (89)
embu
Dining (37)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

5.0
#11 of 345 hotels in Singapore
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Lying in the heart of Marina Bay, Singapore's main dining and entertainment district, we are perfectly situated for business and leisure. Combining subtle Oriental touches with luxurious contemporary comforts, our rooms and suites exude a sense of understated style. From cappuccinos and cocktails to delicious cuisines from around the world, we have dining for every taste. From our outstanding spa to personalised fitness sessions, we offer a multitude of ways to achieve mental and physical wellbeing. From high-profile meetings to weddings, events and special occasions, we offer the perfect setting combined with unbeatable service.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Babysitting
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Poolside bar
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Lagoon View
Languages Spoken
English, Chinese, Malay

Location

5 Raffles Avenue Marina Square, Singapore 039797 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
16.4 km
See all flights
Seletar Airport
14.1 km
See all flights
Raffles Place
14 minSingapore Mass Rapid Transit
5.0
5.0 of 5 bubbles193 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Mandarin Oriental, Singapore stands out for its array of amenities that cater well to families and are commended for their variety and quality. Guests often enjoy the modern, stylish rooms with breathtaking Marina Bay views, despite some noting they can be cozy in size. The hotel's value shines through its dining experiences, particularly at Embu Restaurant. Its cleanliness is top-notch, with meticulous housekeeping. Set in a prime location, the hotel offers easy access to nearby attractions. Service at the Mandarin Oriental is consistently recognized for its warmth and efficiency, contributing to the hotel's welcoming and luxurious atmosphere.
Location
Central
Atmosphere
Stylish
Rooms
Stylish
Value
Exceptional
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
193Reviews4Q+A36Room tips
Traveler rating
  • 180
  • 5
  • 1
  • 3
  • 5
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
AgentFleming wrote a review Jan 2024
Sydney, Australia
5.0 of 5 bubbles
Sensational renovation to this stunning hotel, with a few minor issues outlined below. We stayed in connecting Marina Bay Rooms between Xmas and New Year for two nights. Our 17 year old daughter was travelling with us and we all loved the new decor and style of the hotel. On arrival we were greeted by a lovely member of staff who took us straight up to Haus65 on Level 21 for check in and drinks. Haus65 is the fabulous Oriental Club Level (12+) location, impeccable service and a very impressive experience.
Our rooms were beautifully appointed, slightly smaller than we expected with limited room for suitcases but nonetheless, incredibly stylish with first class technology - from electric black out curtains to mood lighting in the bathroom. The beds were incredibly comfortable and we all slept very well.
Breakfast was fantastic with a vast array of food from an extensive buffet. Staff were attentive and thoughtful but did seem slightly overwhelmed due to the volume of guests - it was particularly busy.
The Pool area is wonderful however, the use of spaces could do with some further thought. Appreciate it's a busy time of year but for those wanting to relax by the pool, it was quite hard to do that with young families jumping and squealing within a few metres of you. In such a high end hotel, we would have expected that young children/families have a separate pool to play in as it was almost impossible to switch off from the noise although we appreciate the hotel is catering to all, we are unlikely to consider the hotel again during this time of year. The Four Seasons has a pool for Adults and Children 12+ on one level and a Family pool on the rooftop for example.
Small service/planning issues...it was particularly busy however, we arrived late in the afternoon and had to wait for over an hour to access our rooms which was a little disappointing. The next day, Housekeeping didn't clean the top of the bathroom basin in our room and our teapot still had the teabags left in it from that morning. 1 x English Breakfast teabag for two people in a room was a bit odd given it's the most popular tea, more were brought when we asked. Breakfast is bedlam some mornings, would highly recommend the hotel considers sections for families and large groups so adults or individuals dining can enjoy a more peaceful breakfast experience. It did feel like a buffet on a cruise ship full of passengers.
We really wanted to lie by the pool to relax but it was particularly noisy and full of young children. Felt like a holiday camp so ruined the experience for us really but we do understand that it was a very busy time and the hotel likely full. Families are entitled to have fun but it was pretty underwhelming trying to have a swim with children jumping on top of you.

Overall, it was an excellent stay but we do wonder if the hotel is trying to cater for everyone but hasn't quite planned the facilities so everyone can enjoy it? Adults should be able to enjoy the experience they want to have, as much as families.
Read more
Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Go to breakfast as early as possible if you are in the hotel during the peak holiday season.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental Singapore, Other at Mandarin Oriental, Singapore
Responded Jan 3, 2024
Dear AgentFleming Thank you for choosing to celebrate the festive season at Mandarin Oriental, Singapore. We appreciate the time you took to share your valuable feedback with us. We are delighted to hear that our fresh spaces, beautifully appointed Marina Bay View Room, and breakfast selections were lovely highlights of your stay. We are also heartened to know that the impeccable service rendered by our colleagues had contributed to your positive impression of our reimagined lounge, HAUS 65. On another note, we would like to apologise for the inconveniences that you have experienced during your stay. We understand the frustration that you felt and would like to assure you that our team will use your review to explore ways in improving each of our guest’s experiences. We hope to have an opportunity to provide you with a more enjoyable stay in the future. Yours sincerely Cindy Kong Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xinyi C wrote a review Mar 2024
5.0 of 5 bubbles
We chose MO as our choice of wedding venue. Was really impressed with their service during venue hunting. Our wedding co-ordinator Sharlyn is with us from the start of planning till the wedding day. She is always there to answer all our questions and accommodating to all our needs and requests for the wedding. Really thankful for her in making sure our wedding was a wonderful experience.

Would also like to thank the banquet manager Oscar and his team in ensuring the banquet went smoothly. Our guests complimented that the staff were very attentive to their needs and food served was timed nicely.

Thank you to AV assistant Ismin for ensuring our photo montage, video montage and songs played were great and had no technical difficulties. He even suggested a play a photo slideshow while guests were having food.

Thank you to chef yong, chef tan and his team for the wonderful food served. All the guests complimented the food was one of the best they had.

Special thanks to our bridal assistant Alice for helping with the gown, following the bride around and taking care of the small little details (eg giving a straw to ensure bride makeup is not smudged, ensuring food is packed and served to the room for couple to eat after the banquet). Really thankful MO provided this service as it really takes a lot of stress off on the actual day.

Would also like to commend on the friendly reception staff and valet staff, always smiling and welcoming us.

If you are considering MO as your wedding destination, we would highly recommend as we are very very happy with the service provided. Do look for Sharlyn if you would like to plan your wedding. 😊😊
Read more
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded Mar 3, 2024
Dear XinyiC Thank you for choosing to celebrate such a momentous occasion at Mandarin Oriental, Singapore and for sharing your feedback on TripAdvisor. We are heartened to learn that you had a fabulous wedding with us. It is rewarding to hear that you and your guests appreciated our chef’s culinary creations as well as our colleagues’ service. Your warm compliments for the commendable hospitality that you received from Sharlyn, Oscar, Chef Yong, Chef Tan, Alice, along with our audio-visual and culinary teams, are a testament to our commitment to delivering exceptional experiences. We look forward to sharing your inspiring review with the team as I am sure it will encourage them to continuously strive towards excellence. We hope to see you again for another memorable visit. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
SeyseyEngland wrote a review Mar 2024
Chandler’s Ford, United Kingdom
5.0 of 5 bubbles
We arrived in Singapore and was greeted at the airport with our booked transfer through the hotel, we had a long flight from the UK and arrived 8am so we were really pleased when we were taken to our room when we arrived at the hotel, we checked in within the room and luggage followed.
The room we booked for the 4 nights was a club room which gave us access to the priority lounge where we had free drinks and snacks through out the day.

We were even entitled to free cocktails up to 7.30pm in the lounge on the floor 21.

The location and the staff were fantastic, all the staff in the hotel couldn’t do enough, the breakfast had so much choice.
Our room looked over MBS and the beds were so comfy.

If your looking at maybe booking this hotel and our unsure, you won’t be disappointed.
Read more
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded Mar 10, 2024
Dear SeyseyEngland Thank you for writing us a wonderful review. It is with delight to learn that you had an exceptional stay with us. Your compliments on your seamless arrival experience and appreciation for our wide range of breakfast delight, along with our offerings at HAUS 65 are encouraging to hear. Likewise, we are glad that you enjoyed our fantastic location by the bay which accords our guests convenient access to Singapore’s top destinations and stunning views from our elegantly appointed rooms. I look forward to sharing your lovely praises with the team. We hope to welcome you back for another perfect stay. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
philaveller wrote a review Mar 2024
Kilchberg, Switzerland
+1
5.0 of 5 bubbles
Only two months after the last stay at the MO Singapore we stepped into the lobby again and were at home...

Staying at a Marina Bay View room with Haus65 access is unbeatable. Believe me, I know many hotels in Singapore.

The staff of MO Singapore is what makes it so unique.

They know us, we know them. We always look forward to seeing them again.

This time once again Indian Chef Santosh wanted to spoil us with a surprise menu.
He just asked what we would like to eat and then surprised us with some Indian-Fusion dishes, finishing off with Omani lobster as main course.

Thank you Andrew and Jaya from Haus65.

See you in April again. We can't wait any longer. It is becoming a tradition to celebrate our son's birthday at the MO, long way from home....
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded Mar 7, 2024
Dear philaveller Thank you for sharing your warm praises on TripAdvisor. It is with delight to learn that you enjoyed another exceptional stay with us which was made outstanding by our Marina Bay View Room, offerings at HAUS 65, and chef’s creations. We are pleased that you appreciated the exemplary hospitality rendered by our colleagues, especially Chef Santosh, Andrew, and Jaya. Your kind compliments for their remarkable service serve as a motivation for all of us to consistently deliver unforgettable stays. We await the pleasure of welcoming you back in April. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xyz wrote a review Sep 2023
5.0 of 5 bubbles
As the first couple to hold our wedding in the newly renovated hotel, we were nothing but surprised at how newly renovated the interiors were. The atrium suite was well lit with LED wall that enhanced the whole experience. The bridal suite was amazing as our date fell on F1 period, the tracks and fireworks view were stunning.

We would like to extend our greatest gratitude to our event manager, Ji Wen En that made sure everything was smooth. The whole wedding planning left us only praises for him. He did his best to meet all our requirements and even exceeded our expectations. He knows his field well and advise us a lot in this whole journey. He was easy to talk to and always try his best not to disappoint us. He even replied our queries late into the night before the wedding.

We would also like to thank Oscar, the banquet manager and Alice the bridal assistant. They were professional in handling and attending to our needs during the event, making sure we were comfortable. There were small hiccups but Oscar managed to resolve timely and all our guests enjoyed themselves thoroughly. The AV in-charge Sathia and Sulaiman ensured the whole event ran smoothly with no incident from the AV side of the house.

Lastly, thankful to the chef, Chef Tan for preparing the great food which our guests were all satisfied. The portion was good and tasted great. Feedback from the food tasting were well taken note of and we saw the feedback taken into consideration on that day.

Wouldn’t have chosen another hotel for our big day as MO has really exceeded our expectations in all areas.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded Sep 20, 2023
Dear Txy1234 Your review fills us with immense joy! Being the first wedding couple to celebrate in our newly renovated hotel is truly special. We're thrilled you appreciated the fresh interiors and the enchanting LED all in the atrium suite. A heartfelt thank you for recognizing Ji Wen En, our exceptional event manager. It's lovely to hear he provided valuable advice and was dedicated to ensuring you a flawless experience. Oscar, Alice, Sathia, Sulaiman, and Chef Tan, also thank you for your kind words. They're delighted to have played a part in making your day memorable. Your feedback was invaluable in crafting the perfect menu. Thank you for choosing Mandarin Oriental, Singapore for your special day. Your praise means the world to us. We wish you a lifetime filled with love and happiness. Yours sincerely Philipp C. Knuepfer
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter C wrote a review Mar 2024
Montreux, Switzerland
5.0 of 5 bubbles
The recently refurbished Mandarin Oriental in Marina Bay sets an altogether new standard for hospitality and quality of food and services. We were amazed by the number of staff, always on hand to help you find a restaurant or a particular landmark, and by the six sonic lifts which ensure that you hardly ever have to wait for a ride (and that's in a hotel with over 500 rooms). Michael Pasia at the front desk, and Krishna among the many affable porters, could not have done more to make our six-day stay a success. The international buffet breakfast, lunch, and dinner at the Embu Restaurant on the third floor are absolutely outstanding as well as being value for money.
Read more
Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded Apr 1, 2024
Dear PeterC339 Thank you for taking the time to share your wonderful experience with us. We are pleased to hear that you had an enjoyable stay in our elegantly refurbished hotel. It is especially heartwarming to know that the remarkable hospitality rendered by our colleagues, notably Michael and Krishna, had contributed to making your experience memorable. Likewise, we are grateful for your appreciation for our hotel’s facilities and delectable culinary offerings at embu. We look forward to sharing your kind compliments with the team as I am sure it will encourage them to consistently achieve our goal of providing our guests with exceptional experiences. We look forward to sharing more perfect moments with you in the future. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roblem1 wrote a review Sep 2023
Los Angeles, California
2.0 of 5 bubbles
Booked a high-end room at the Mandarin oriental Singapore, where I had stayed previously and loved it. I got an email from them saying there was a problem with the room and they were booking us in a lower price room with a discount. OK no problem I told them. When we got to the hotel, there were many hotel workers who politely greeted us in the lobby. I've never had half a dozen people greet me when I enter a hotel, but OK it was nice enough. But... it was clear the Mandarin was in the process of being renovated..
When we got to the room, it smelled extremely strongly of fresh paint. So strongly, my wife became nauseous. Then after about a minute, there was a more or less continuous hammer banging and drllling in the room above us. It was clear the whole hotel was under renovation and yet they expected people to stay there. Also, given how empty the hotel was, it was very odd that they put us in a room directly beneath a construction site, so that it was maximally loud.
We obviously couldn't stay there, so we booked a hotel near the Mandarin. I told the manager that this wouldn't fly in a Motel Six ( for non Americans a very cheap chain in the USA), let alone the Mandarin Oriental.
The manager was very apologetic and very nice and assured us we wouldn't be charged for the room and they would comp us a free night next time we're in Singapore. Appreciate that of course.
Perhaps next time wait a few days so renovation can be completed and the air clears out and your hotel guests are not nauseous and disturbed by construction noises, in what used to be one of the nicest, and certainly most expensive, hotels in Singapore.
Read more
Date of stay: September 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: check if renovation is complete before booking room here...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded Sep 13, 2023
Dear roblem1, Thank you for sharing your valuable feedback as this is essential in our continuous efforts to improve our service and offerings. As we always endeavour to leave our guests with pleasant memories, we regret to hear that we did not achieve this with you and I sincerely apologise for the inconvenience caused. Please be assured that this is certainly not the standards we uphold, and your feedback will be reviewed to ensure we consistently delight and meet guests’ expectations. Our Assistant Front Office Manager has also reached out to you to address your concerns directly and ensure we craft a seamless experience on your next visit. Yours sincerely Philipp C. Knuepfer
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valery Kraljevic wrote a review May 2024
Medjugorje, Bosnia and Herzegovina
5.0 of 5 bubbles
I was there at a Wedding Lunch. The hotel is very beautiful and very upscale. The toilets are very well equipped with remote control bidet (if you have heard of it before even). The terry towels for drying your hands, are constantly being replenished.
Most importantly, we had great service from the banquet staff. They were very helpful and service oriented (nice play with words there. 🤔🤭) The Cocktail Hors d'oeuvres were so exciting! I was especially thrilled with the asparagus with cookie pastry served warm. Special mention, Deva, from the main entrance assisted and accompany & direct me out of the maze of a carpark, so I could go to the appropriate exit and pick up my friend from the main entrance to bring her to hospital. Thank God for Deva! 🙏🏼😯 I am impressed with the service at this hotel and I would recommend it to everyone.
Read more
Date of stay: May 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jill Goh, General Manager at Mandarin Oriental, Singapore
Responded May 7, 2024
Dear Kraljevic Thank you for taking the time to write us a wonderful review. We are pleased to hear that you had an enjoyable experience with us and appreciated our hotel's amenities as well as banquet offerings. It is heartening to read your warm praises for the exemplary hospitality rendered by our colleagues, most notably Deva. Your recognition for his effort serves as an inspiration for us to continuously strive towards delivering the genuine service that we pride ourselves with and I look forward to sharing your feedback with the team. We eagerly await the pleasure of being of service to you again. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Masita M wrote a review Nov 2023
5.0 of 5 bubbles
Embu is a new renovated restaurant (previously known as Melt Cafe). So when MO is fully reopened after their major renovation, my husband and I dined in Embu.
Such a gorgeous ambiance with garden-themed like and slight change with the food arrangement.
Food wise they have always been very tasted and this time the Asian cuisine has improved even better!
Selection was big and eventhough dinner time was crowded (it was a PH) nevertheless you don’t feel it’s congested.
The only thing is that the bbq corner ( outdoor) is very much to be desired in my opinion.
They also have ala carte if you wish.
Pre booking is highly recommended especially dinner time.
Big shoutout to their fellow staff like Alex, their long time assistant manager and another assistant manager whom I had forgotten his name( so sorry I remember he is from Malaysia) and of course to Wei Meng( long time staff and such a hardworking lady!!!!)
Their assistant director, Ricky was there to ensure everyone was happy and we told him that they were such a great team!
We will definitely return again and have recommended friends and our guests to come and dine in there.
Keep it up Embu team!
Read more
Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Pre booked highly recommended and asked for window seats.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Philipp Knuepfer, General Manager at Mandarin Oriental, Singapore
Responded Nov 17, 2023
Dear Masita M Thank you for taking the time to share your wonderful feedback on TripAdvisor. We always endeavour to deliver exceptional dining experiences by offering an array of delectable culinary creations and rendering warm hospitality to our guests, and we are thrilled to hear that we were able to achieve that during your visit to embu. We are especially grateful for your recognition of the service rendered by our team, notably Alex, Wai Meng and Ricky. Their contributions will certainly be celebrated. Please be assured that your comment regarding our grill station has been shared with the team and we will use this to further improve our offerings. We look forward to seeing you at embu again. Yours sincerely Philipp C. Knuepfer General Manager Area Vice President, Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
froesgp wrote a review Jan 2024
Jakarta, Indonesia
5.0 of 5 bubbles
Our stay at the MOSI was phenomenal! The level of service is one of the best ones I have ever had in top five stars hotels elsewhere.
By the time we arrived, champagne at check-in, at which point my son realized he forgot his mobile phone in the taxi we took from the airport.
Tim, concierge, went far beyond his duties, and helped us with security cameras, located the taxi. He contacted the company and got the phone recovered. This is an example of top service and initiative we don’t find often. Thanks Tim for helping us!
The next day we got the sidecar experience, which was so much fun, we went to the main attractions and got amazing pictures. The kids loved it. We also got the hotel bikes and cycled all over the city, what a cool way to explore a new place! There was cold water and towels at the bike baskets, another example that they think and care about guests having a great experience.
We had a fantastic stay and look forward to our next visit to Singapore!
Thanks for a fantastic stay and wonderful memories!
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: get the hotel bikes to tour Singapore!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandarin Oriental Singapore, Other at Mandarin Oriental, Singapore
Responded Jan 11, 2024
Dear froesgp Thank you for taking the time to share your extraordinary experience. It brings us joy to read about your exceptional stay with us. Your commendation of our service, especially Tim's assistance with recovering a lost phone, is truly appreciated. The top-tier service and initiative are exemplary of what we strive to deliver. We are delighted that the Vintage Vespa Sidecar Adventure experience and city exploration on our bikes added a touch of excitement and fun to your stay. We look forward to welcoming you back and creating more beautiful memories on your next visit to Singapore. Yours sincerely Jill Goh General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Tony L
Nottinghamshire, United Kingdom98 contributions35 helpful votes
Yes, they have the fully automatic toilets, heated seats, with programmable sprays
Answer from John
1 contribution
Yes there is a shelf next to the wardrobe.we had two suitcases on it. There wasn’t a line for drying.
Rose wrote a tip Jun 19
Saint Louis, Missouri454 contributions234 helpful votes
5.0 of 5 bubbles
"If possible, stay with club room access and request a high floor for the amazing view."
Read full review
Hburn10 wrote a tip Jun 13
Singapore, Singapore2,323 contributions337 helpful votes
5.0 of 5 bubbles
"Get Haus65 access!"
Read full review
Happytravellerabc wrote a tip May 2024
Australia140 contributions44 helpful votes
5.0 of 5 bubbles
"Some rooms look out over the bay and the Marina Bay Sands hotel. Our room had a city view but it was still lovely."
Read full review
Andrew W wrote a tip May 2024
Santa Monica, California473 contributions796 helpful votes
5.0 of 5 bubbles
"Get a bay view room if it's in your budget. Higher is better."
Read full review
kimbU4597PP wrote a tip May 2024
5 contributions
4.0 of 5 bubbles
"Must ask for the bay facing rooms."
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₱27,451 - ₱34,505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
510
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MANDARIN ORIENTAL, SINGAPORE - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Silver Bullion (0.2 km), Waterfront Promenade (0.3 km), and Esplanade - Theatres on the Bay (0.4 km).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Colony, Summer Pavilion, and Lobby Lounge at Conrad Centennial Singapore.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Mandarin Oriental, Singapore have airport transportation?
Yes, Mandarin Oriental, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city center?
Yes, it is 1.0 km away from the centre of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
All Singapore HotelsSingapore Hotel DealsLast Minute Hotels in SingaporeHotels near Mandarin Oriental, Singapore
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars