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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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Traveler (6701)
Room & Suite (2171)
Videos (9)
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About

#19 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2023 Travelers' Choice Best of the Best
Sitting in the heart of the central business district and Marina Bay, with panoramic views of the Singapore city skyline, the 583-room PARKROYAL COLLECTION Marina Bay, Singapore is the country’s first ‘Garden-in-a-Hotel’. An champion of sustainability, environmental responsibility and advocate for green innovations in the hospitality industry, the hotel is home to Southeast Asia’s largest indoor sky-lit atrium, containing over 2,400 plants, trees, shrubs and groundcovers from more than 60 varieties of flora spread across 15,000 square feet of space throughout. Distinctive dining options are available for every palate and occasion, from international and Asian culinary creations at Peppermint, progressive Cantonese cuisine at Peach Blossoms, a selection of over 90 varieties of whiskies and craft cocktails at Portman’s Bar, and alfresco dining at Skyline Bar. A rooftop Urban Farm spanning 150 square metres houses over 60 varieties of fruits, vegetables, herbs and edible flowers, forming the backbone of the hotel’s farm-to-table, farm-to-bar and farm-to-spa concepts. The 25-metre swimming pool comes alive with 1,380 glowing fibre optic lights at dusk, and a refreshing dip in the pool articulates an experience not unlike the sensation of floating amongst a star-studded galaxy. Catering to environmentally conscious travellers, the hotel focuses on stylish contemporary vibes brought to life through biophilic design, iconic architecture, eco-friendliness and lifestyle experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Indoor play area for children
Airport transportation
Parking garage
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links
:Enjoy 25% Off Family Getaways

Location

100Great for walkers
Grade: 100 out of 100
424Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
9731Reviews101Q+A100Room tips
Traveler rating
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Most Recent
TravelMyty wrote a review May 2023
200 contributions84 helpful votes
+1
The hotel room was clean and modern. It had a balcony with a great view of the Marina Bay Sands and waterfront. Great place to view the light show!! In a great location within walking distance to the waterfront, Clarke Quay, Merlion Park, Gardens by the Bay, Marina Bay Sands and the Singapore flyer. The inside of the hotel is gorgeous! It also has its own very unique bar near the check-in desk...a must see.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Be sure to visit the hotel bar. Most places are within walking distance. Go see the light show on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karen wrote a review Apr 2023
Holmfirth, United Kingdom345 contributions311 helpful votes
+1
Hotel's Favorite
We stayed at Parkroyal Marina bay for four nights, we did extensive research before choosing this hotel and we were so glad we did. It’s in a perfect location with breathtaking views over the bay. We stayed in a suite, club level room and I would highly recommend, we had access to the lounge which was a lovely quiet, tranquil place to eat & drink. We ate breakfast here every morning and the poached eggs were cooked to perfection! Their afternoon tea is served each day at 2.30pm at 6pm-8pm alcoholic drinks including cocktails and champagne. Now I very special mention to the staff in the lounge they were superb! With and extra special mention for Bala, he was so kind, helpful, and made us feel so welcome. He went the extra mile to make our stay absolutely perfect. The hotel is so impressive worthy of the 5 star rating in every single aspect. If you are reading tripadvisor wondering which hotel to book!?…Parkroyal won’t disappoint!
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes1 Repost
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 26 Apr 2023
Dear KarenAHtravels, Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are deeply delighted to learn of your experience, from the well-appointed Signature Marina Bay Suite, to the delivery of your stay by our associates. It will be our great pleasure in ensuring this feedback is shared upon with our Concierge and collection Club PARKROYAL COLLECTION Marina Bay teams, in recognition of their dedication to the experience of every Guest of the Hotel. Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leo wrote a review May 2023
Singapore1 contribution
The hotel suite was clean and lovely, has a great city view. We were very impressed with the help from Fiona Lee, she helped us with our room accommodation and wedding planning at their ballroom! Thank you very much, would highly recommend others to come visit as well.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Explorer28774335038, Thank you for sharing your wonderful experience at PARKRYAL COLLECTION Marina Bay. It will be our pleasure in ensuring that this recognition is shared upon with our team, a most encouraging commendation of their dedication to ensuring a most memorable wedding experience for our value guests on all occasions. Once again, we appreciate your support, we will be looking forward to many more onward opportunities in welcoming you back with us again, and we hope to remain your top choice whenever you wish to hold any future events. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paradise27252313796 wrote a review May 2023
1 contribution
Rooms are nicely renovated although the toilets still retain large traces of the Marina mandarin days. Bear in mind that the club lounge is NOT family friendly at all. They have a no kids policy. When we enquired at check in, we were told by the front desk that this was not the case and that kids were actually welcome at the lounge with the exception of evening cocktails due to the bar and the risk of breakage of glassware. But even then, that kids were allowed in so as long as they stay away from the “bar service”. The club lounge staff told us otherwise and that basically kids were not welcome (on weekdays). I would also say that the service received in general has been one of the most unfriendly experiences I have had in any hotel- essentially we were made to feel completely unwelcome at the club lounge. While the kids were by the poolside, we had wanted to get some drinks for the kids- the staff (whom I will not name) absolutely refused to provide cups and said the drinks have to be consumed within the lounge and because the lounge has a no kids policy, the kids can consume the drinks at the seats outside the lounge. I have no idea how this even makes sense as the kids are dripping wet and as far as possible should be confined to the poolside (which is right next to the club lounge in any case) instead of getting the lounge outdoor furniture wet. I was there for 2 nights. On the second night, I had gone up to the club lounge at about 940pm to get a coffee (lounge closes at 1030pm)- but I was rather unceremoniously told that it would not be possible as the coffee machines were being washed. He did not even bother to stand up but remained seated during this entire exchange. However, in spite of all this, it’s not all doom and gloom. High tea is nothing to shout about but the cocktail service and food during the cocktail service is excellent. While we got the unwelcome vibe from 2-3 staff in the lounge in particular, not everyone was that bad. I would like to highlight that Jenny from the club lounge has been an absolute star. Always warm and helpful- when checking in before I arrived, gave my mother in law who drove the kids to the hotel, a seat in the lounge while waiting for the kids to fall asleep in the room. That same evening on the first night when I ventured up for a coffee at about 10pm, the coffee machines were similarly being washed. But nonetheless Jenny went out of her way to make the cup of coffee in a takeout cup for me. I would also add that Ariane was courteous and professional. After everything else we had experienced, that was a refreshing change in service. The cocktail service down at portsman bar (where they send you to if you have kids) is more than adequate. Drinks were excellent, but it’s difficult to reduce wastage as the food arrives in a “set”. Overall it was an enjoyable stay and the kids had a blast in the playroom and nearby Marina Square. I would most certainly return; but probably give the club lounge a miss if the kids are in tow. If travelling without the kids, then don’t miss the cocktail service at the lounge- I doubt you would get nearly as many dirty looks from the lounge staff sans kids.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Paradise27252313796, Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review. Our associates are all dedicated to providing memorable experiences for our guests. Nonetheless, we are pleased to note that you have enjoyed our experiences evening cocktails to our accessibility to various popular amenities and our most personable experience with our team. Once again, we apologize that your stay was less than satisfactory, and we hope to be given another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manager Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review. Our associates are all dedicated to providing memorable experiences for our guests. Nonetheless, we are pleased to note that you have enjoyed our experiences evening cocktails to our accessibility to various popular amenities and our most personable experience with our team. Once again, we apologize that your stay was less than satisfactory, and we hope to be given another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Curiosity56894329567 wrote a review May 2023
1 contribution
Excellent service, extremely clean with great amenities. The breakfast buffet was delicious too. The hotel was our wedding venue and our coordinator gave her best service. We would really recommend this hotel for a comfortable stay, wedding venue or corporate event!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Curiosity56894329567, Thank you for taking your time in sharing upon this excellent feedback of your recent wedding reception with us. Our great delight and pride in our Team, to receive upon this excellent feedback of our associate’s outstanding service throughout your event with us. Once again, thank you for giving your support, we look forward to a next opportunity to welcome you back with us again, and to enjoy upon refreshed experiences on your return visits for many more memorable times at PARKROYALCOLLECTION Marina Bay. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pawpaw Owner wrote a review May 2023
Australind, Australia21 contributions1 helpful vote
Yarik took such great care of us! Made us feel so welcome and looked after my mother 👩! She arrived two days before me and had not traveled since Covid so she was nervous. He made her feel safe and welcome. We can’t wait to come back !
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear PawpawOwner, Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We are delighted that we have made your stay an exceptional one. It will be our pleasure to share your note of recognition with our team at collection club respectively. Once again, we appreciate your support and look forward to welcoming you back for another great experience. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
teenie wrote a review May 2023
Hong Kong, China3 contributions2 helpful votes
1. Room is not ready when I entered the room. The cleaning team was inside and it's full of smell of the cleaning detergent. Why do you give the door key to a guest before the room gets cleaned? 2. The bathroom was flooded with water on the first night after a shower. 3. After a complaining call to the hotline, no one came to check in or clean the room on the following day. 4. My room view is completely different from my other friends' room view, although our bookings were under the same tier. 5. Bathroom facilities are old and unreasonable. Toilet is placed at a very weird corner. Overall: bad experience. Slow service. Definitely over priced.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 2 days ago
Dear teeniett, Thank you for taking time to share your feedback, which is vital for us to improve our service standards and product. We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered. It is most certainly not the experience that we intended our guests to have, and the impression that we would like to leave. Do be assured that our guest’s experience remain our top priority and a slew of improvements will be implemented to enhance our offerings and service standards. Your concerns will be raised for immediate attention. Once again, we apologize for the frustration that was brought about as a result. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shiori C wrote a review May 2023
9 contributions19 helpful votes
This is my second stay here. It’s a beautiful hotel and now my favourite hotel in Singapore. As soon as you step into the lobby on the fourth floor, it feels like you’re in a beautiful garden. Service is amazing. I especially enjoy the club access — the staff at the club make our stay so lovely. Special thank you to Yarik at the club. He is so professional and courteous, I found him to be exceptional.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 2 days ago
Dear shioric2018, Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are delighted to hear that you have thoroughly enjoyed your stay with us. PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a-hotel", which aims to provide a restful stay for our valued guests and paving the way towards the concept of sustainability in the hospitality industry. Once again, we appreciate your support of our hotel, we look forward to many more onward opportunities in welcoming you home with us again. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott R wrote a review May 2023
Vancouver, Canada93 contributions66 helpful votes
We stayed 3 nights & 4 days. Check in guy was very nice, but not so good English. Hotel has central atrium up to 21st floor - impressive. Rooms are spacious & well appointed, bed is comfy & they have movie channels to fall asleep in front of. We opted for the "club" a private room beside the pool on level 4. This is where we me Bala, one of the nicest, most helpful employees of any hotel ever. He keeps my lady's champagne glass full & that alone makes her happy, but he is a great conversationalist & genuine nice guy too. He deserves recognition, he was easily one of the highlights of our stay. Breakfast buffet is decent, lots of choice. Pool is great, but could use a few more loungers when it's busy. Heck, the hotel could use a few more elevators when it's busy. It can take a while to go 21 (or less) floors sometimes. Alice was our housekeeping contact, she was lovely. The first day she wrote us a personal note & realized we could use a few extra coffees in the room because we like to have one while we check email, etc. first thing in the morning. You don't have to tip in Singapore, but I would have felt cheap to not give both Bala & Alice one. They both made our stay so pleasant. While we probably won't return to Singapore, if we did, we would stay here again before trying anywhere else.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 2 days ago
Dear scottrl4786CL, Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice. We are immensely delighted to read of your enjoyment of Collection club experience, from our well-appointed Collection Club room and top-notch amenities to the thoroughly dedicated hospitality by our excellent team of colleagues, of great commitment to the most memorable experiences of our guests. We look forward most sincerely to many more opportunities in welcoming you back with us again, to experiencing the very best of our Club PARKROYAL COLLECTION Marina Bay hospitality, and to delivering to your next most memorable experience with us at PARKROYAL COLLECTION Marina Bay. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren B wrote a review May 2023
5 contributions
Club lounge a definite if it's in your budget. Very friendly and personal staff. Great view of the Marina Bay Sands. Easy access to surrounding shopping centres and the MRT. The birds in the foyer are a lovely touch and sound beautiful.
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear D5198ZFlaurenb, Thank you for taking the time to review your recent stay at PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. We are centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities! It will be our tremendous delight in ensuring upon the consistency of these endeavoured services, and in delivering our most consistent experiences with a tinge of locality and our strong modern influences. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$292 - US$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
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PARKROYAL COLLECTION MARINA BAY, SINGAPORE - UPDATED 2023 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include Silver Bullion (0.3 km), SKAI Bar (0.5 km), and Waterfront Promenade (0.3 km).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Summer Pavilion, Colony, and Paulaner Bräuhaus Singapore.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city center?
Yes, it is 0.9 km away from the centre of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.