Citadines Connect City Centre Singapore

Citadines Connect City Centre Singapore

182 Clemenceau Avenue, Singapore 239923 Singapore
Traveler (110)
Room & Suite (63)
Swimming Pool Evening View
Pool & Beach (3)
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About

5.0
#15 of 345 hotels in Singapore
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Primely located next to Singapore’s iconic shopping belt Orchard Road and along Clemenceau Avenue, the 172-unit Citadines Connect City Centre Singapore is situated within walking distance to Dhoby Ghaut MRT Station and Plaza Singapura. Guests can enjoy convenient access to major attractions, entertainment, shopping, cafes and restaurants. The facilities include 2 F&B outlets, outdoor pool attached with a kid’s wading, indoor gym and aqua gym that will appeal to a wide spectrum of travellers ranging from the business and family segments.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Complimentary Instant Coffee
Complimentary tea
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Minibar
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English, Chinese

Location

182 Clemenceau Avenue, Singapore 239923 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
17.5 km
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Seletar Airport
13.5 km
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183Reviews2Q+A35Room tips
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Detailed Reviews
Linda wrote a review Oct 2022
5.0 of 5 bubbles
It was a beautiful coincidence to meet this hotel. Originally we had a team of 50 people and planned to do a week-long boot camp at the nearby workcentral office space. We asked the person in charge and recommended Citadines, which was said to be newly opened. The hotel manager was very warm and humble, and the whole process of looking at the rooms was very comfortable, and the trial stay was a good experience. I was given some feedback on the adjustments I wanted to make, and I got the results quickly. (Newly opened hotel, inevitably there are some shortcomings, timely adjustment, attitude is very good.) The welcome dinner in the restaurant is very delicious, and friends who traveled with us said they were amazing. A group of people stayed 7 days because the location is better, the traffic is very convenient, and room service is also good. Every day the cleaning staff will carry out a full house cleaning.
Overall, the hotel's level of service is very good, especially the management of the docking staff attitude is very good, modest and low-key enthusiasm, flexible to help adjust to solve a variety of unexpected needs, is a very good choice for the team to stay.Singapore hotel rooms are relatively small, this hotel is decorated in the retro style of the railway station, like the green floor, the smell in the air is very fresh, and the room view is good.

遇到这家酒店是一个美丽的偶然。本来我们团队有50个人,计划在附近的workcentral办公空间做一个一周的训练营。询问负责人推荐了Citadines,据说是刚刚营业。酒店经理非常的热情谦虚有礼貌,整个看房的过程也非常舒适,试住体验还不错。有给到一些希望调整的反馈,很快也得到了结果。(新开的酒店,难免有一些不足的地方,及时调整,态度很好。)餐厅的welcome dinner非常美味,同行的朋友都表示很惊艳。一行人入住了7天,因为地理位置比较好,交通很方便,room service也不错。每天清洁人员都会进行全屋打扫。

总体来说,酒店的服务水平很不错,特别是管理对接的人员态度非常好,谦虚低调热情,灵活帮助调整解决各种突发的需求,是团队入住很不错的选择。
新加坡酒店房间都比较小,这个酒店的装修风格是火车站复古风格,喜欢绿色的楼层,空气中的味道很清新,房间视野不错。
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Date of stay: September 2022
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Green floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Oct 7, 2022
Dear Ms Linda, We are delighted to learn that you were pleased with how everything went for you and your group during your stay at our property. As you have rightly pointed out, the decor and interior design of the hotel models a railway station, as the address used to house one of the first railway stations in Singapore that opened in 1903! We aim to exceed all guest expectations and I am most certain that all the service staff will be pleased to know that their efforts have been recognized. Thank you and we look forward to welcoming you back to the Citadines Connect City Centre Singapore! Best regards, Guest Service Manager
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MigzAE wrote a review Dec 2022
Quezon City, Philippines
4.0 of 5 bubbles
The hotel is fairly new, with warm and accommodating staff. To get to your room, you will need to tap your key card when selecting your floor in the elevator. The key card opens your room, and you won't have to slot the card in on any recess just to turn on the electricity. Love this feature!

Inside your room, you'll have daily complimentary water, small safe, small ref (1 liter bottles will not fit), Lavazza coffee machine with pods, electric water kettle, iron with ironing board, hair dryer (it's inside a drawer on top of the ref), hot and cold shower, water closet with bidet, TV with English channels, and fast wifi. Our room had a window, but the window was inside the bathroom. Outside your room and up the elevators, there's a swimming pool and a gym, but I didn't get to try those.

We didn't have breakfast included, but there are numerous restaurants and cafes nearby. Speaking of nearby, Dhoby Ghaut station is just walking distance, so taking a train or a bus was a breeze! There's also a 711 and a smoking area nearby. If you wanna see some tourist spots, Fort Canning and the National Musuem is just walking distance as well. Superb location!

We loved every bit of our stay, and will definitely book again.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: You can borrow an umbrella at the front desk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Dec 5, 2022
Dear MigzAE, We are pleased to learn that you have enjoyed the comfort of our guest rooms and also the convenience of the location of our property, which is walking distance to plenty of amenities, public transport and also attractions such as Fort Canning Park and the National Museum! Thank you for taking the time to leave a review and we shall look forward to welcoming you back again! Best regards, Guest Service Manager
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Ellen wrote a review Dec 2022
5.0 of 5 bubbles
Citadines Connect City Centre boasts of many great amenities including its restaurants, swimming pool and hotel room. The design of the hotel room was very modern, spacious, cozy and clean, greatly contributing to our comfortable and pleasant stay. The comfort of the hotel bed is another big PLUS! The location of the hotel was very convenient as well, a quick 3-5mins walk from the MRT station and also a large nearby shopping centre. The food served by the restaurant ("Edition Rooftop Bar and Restaurant") located within the hotel was very delicious. We would like to extend our gratitude to the assistant front office manager and all front-line staffs of the hotel for their great hospitality and friendliness. We would highly recommend Citadines Connect City Centre to individuals or companies who are looking for a convenient, wonderful, comfortable and affordable hotel with 5-star service!
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Jan 2, 2023
Dear Ellen, We are delighted to learn that you have enjoyed all aspects of your stay and it is a pleasure to know that you have highly recommended us! We are humbled by your kind words of appreciation and will continue to strive to exceed all our guest expectations. Thank you for taking the time to write such an encouraging review and we hope to have many more opportunities to welcome you back to the Citadines Connect City Centre Singapore! Best regards, Guest Service Manager
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Chandramouli C wrote a review Jan 2023
Delhi
5.0 of 5 bubbles
Citadines Connect City Centre was suggested to us by a friend who is a Singapore resident. We trust them so we took their suggestion. It turned out to be the best decision. The hotel is clean, comfortable, and located right opposite the Dhoby Ghaut MRT which made our commute to different parts of Singapore very convenient. The staff was very kind and helpful.

The biggest positive of this hotel is its location. As a tourist, staying here will help you cut costs by allowing you to take the bus and MRT to almost everywhere.

Couple of things to keep in mind:

1. If you're someone looking for a gym in your hotel, I wouldn't recommend it. They do have a rooftop gym near the pool and some aqua exercise machines, but it is very small. Those used to proper gyms will be disappointed.

2. The rooftop restaurant doesn't have too many vegetarian/vegan options. However, the staff again was very accommodating, particularly Fred who served us during breakfast. But, whatever vegetarian they had, was brilliant. The hotel does offer a "without breakfast" room rate. We took that and just went to more vegetarian-friendly places in Little India.

So if you are someone who doesn't need a gym during vacation or elaborate vegetarian food options, I would totally suggest this place for its staff, cleanliness, and location!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Jan 30, 2023
Dear Chandramouli C, We are delighted to learn that you have enjoyed your stay with us! As you have rightly pointed out, the hotel is within a 5 min walking distance to the nearest MRT station, Dhoby Ghaut! At the same time, we are aware of the limited equipment available at our Fitness room and as such, have indicated that the property only has a Fitness room instead of a gym so as not to mislead any guests. We are pleased to know that Fred has been most accommodating in consideration of your dietary preference and while we do not have many vegetarian and vegan options, we have managed to meet your expectations. We will be sure to pass on your feedback to our Rooftop Restaurant, Edition and also kind words of appreciation to Fred. Thank you for taking the time to write a review. It has been a pleasure hearing your positive comments and we hope to continue to be your preferred choice of accommodation when you visit Singapore! Best regards, Guest Service Manager
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MLAbug wrote a review Jul 2023
Lake Tahoe (California), California
+1
5.0 of 5 bubbles
Citadines was a comfortable stay for my 48 hours in Singapore! Easy checkin, helpful housekeeping staff and concierge which made a very comfortable stay. The room however compact it was gave us a perfect hotel room! The beddings were soft and fluffy, the towels were new and our coffee service tray were filled with coffee and tea and chips! We had the loft style room which gave all of us a bit of space and privacy. all in all this hotel provided us what we needed for such a short visit !
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Date of stay: June 2023Trip type: Traveled with friends
Room Tip: Hotel staff helpful with taxi and directions. Close to downtown shopping area!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Jul 26, 2023
Dear MLAbug, Greetings! We are thrilled to learn that you have had a wonderful stay at our hotel during your recent visit to Singapore! We strive to deliver exceptional service and a memorable experience for all our guests and are delighted to know that you were impressed with the comfort of our Loft room and also the hospitality displayed by our staff. Thank you for taking the time to leave such a delightful review for us and we trust that the Citadines Connect City Centre Singapore will again be your preferred choice of accommodation the next time you return to visit Singapore! Best regards, Front Office Manager
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Mel K S wrote a review Mar 2023
Singapore
+1
5.0 of 5 bubbles
Stayed here with my dad as a staycation before heading overseas.
Citadines connect is a great location; 5min walk to Dhoby Ghaut MRT station and Plaza Singapura. 10-15min walk to Orchard Central. Also 5min walk to bus services to Little India. Several cafes within walking distance. Also has cafe downstairs and restaurant on rooftop for when you want to stay in. Both had tasty food.
May Koh sorted our check-in; was very welcoming and efficient. Gave good advice re@ breakfast options.
Room; we went for a deluxe Twin. Room was clean, well appointed with comfortable beds. Was impressed with how well organised it was; small (as expected in Singapore) but everything we needed was there (including iron and ironing board, safe, etc). Although next to a main road we didn't have any issues with noise.
Bed was very comfortable. We slept well!
All in all was a great stay. All staff were welcoming. Brilliant location for sightseeing, getting out and about. Would definitely consider staying here again.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Suggest higher floor. Worth going for deluxe.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Mar 8, 2023
Dear Mel K S, We are delighted to learn that you have enjoyed your stay at our hotel and that you were impressed with the hospitality shown by all our staff, in particular, May! It is a pleasure to read your delightful review and know that you will definitely consider returning to stay with us amongst the many other accommodation options available in Singapore Thank you and we shall look forward to welcoming you back soon! Thank you. Best regards, Front Office Manager
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Josephine C wrote a review Jan 2023
Bali, Indonesia
5.0 of 5 bubbles
I am truly impressed by the helpful and friendly staff at Citadines Connect City Singapore, especially the front desk team.
Special recognition and appreciation goes to Mr. Shaun Wu for his exceptional patience and helpfulness.
He went above and beyond to make our stay at the hotel a memorable one, and we are truly grateful for his assistance.
Mr. Wu exemplified the epitome of great customer service and made our family trip to Singapore much more enjoyable.
The hotel's location is extremely convenient, with easy access to the MRT station, shopping mall, and even a minimart available nearby even in the late hours.
This was the best hotel experience we've had on our family trip to Singapore, and we will definitely always choose Citadines Singapore for our future trips.
We highly recommend Citadines Connect City Singapore to anyone visiting Singapore.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Jan 17, 2023
Dear Ms Josephine C, We are delighted to learn that you have enjoyed your stay and also the convenience of the location of our property - which is less than 5min away from Dhoby Ghaut MRT station and not more than 7min walk to the closest mall, Plaza Singapura. At the same time, thank you for your compliments for all our staff and in particular Shaun, who I am certain has impressed you with his hospitality. We aim to exceed all our guest expectations and it is a pleasure to hear that your stay at our property was the best hotel experience while visiting Singapore. Thank you for highly recommending us and we look forward to welcoming you back! Best regards, Guest Service Manager
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NgGregory wrote a review Apr 2023
Singapore, Singapore
+1
5.0 of 5 bubbles
This is my 2nd time at Citadines Connect Singapore, and my family had a wonderful time once again at this hotel
I would rate the hotel 5 stars 🌟 , from the time we had our check-in to going to our Loft Room. Everything was flawless
This time, we had booked a Loft 2 Room , and the sofa bed was on the floor level, whereas the bed + TV was located on the Loft level. The kids simply love the Loft + the yellow stairs that made them go up and down !
The bathroom was neat with rainshower.
Forgot to mention the mini bar is FREE ! With a few selection of soft drinks + snacks . Thanks ☺️
The rooftop swimming pool was marvelous and beautiful, they had floats for everyone to use
We would come here again for a Staycation
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Apr 12, 2023
Dear Mr Ng, Thank you for once again staying at the Citadines Connect City Centre and we are delighted to know that we have continued to exceed your expectations. It is a pleasure to hear your compliments and we are equally pleased to learn that you and your family had enjoyed our Loft room, the amenities such as the complimentary mini-bar and also our rooftop swimming pool. Thank you for taking the time to write such a delightful review and we shall look forward to welcoming you and your family back the third time very soon! Best regards, Front Office Manager
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Kai Ling wrote a review Sep 2022
Singapore, Singapore
5.0 of 5 bubbles
My partner and i chose this hotel for a few factors, mainly the location as it is walkable to Plaza Singapura, Clarke Quay, Fort Canning and the MRT stations.
We were staying in the Deluxe Suite and the room was absolutely spacious. There is a complimentary mini bar that had amazing teas and we had like a tea party every morning just to try them all. If tea isnt your thing, they have a coffee machine as well. The fridge also came with beers and soft drinks which again is highly appreciated in the hot Singapore weather.
I loved every minute staying in this room. The bed is spacious, power plugs were easy to reach, the toilet is huge and the bathtub is perfect. I would highly recommend anyone looking for easy commute, comfort and space to book this hotel and this room in particular.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: there are a total of 5 levels for rooms. Level 2 to 6.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun Wu, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Oct 5, 2022
Dear Ms Kai Ling, We are delighted to learn that you have enjoyed the convenience of the location of our hotel and also the comfort and space offered by our Deluxe Suite. Indeed our Deluxe Suite has an extensive range of tea flavors by Monogram and each one of them has been meticulously selected . We are most glad to know that you have tried and enjoyed them all! Thank you for taking the time to share your stay experience and we look forward to welcoming you back to our property! Best regards, Guest Service Manager
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W S wrote a review Aug 2023
London, United Kingdom
5.0 of 5 bubbles
A unique stay in Citadines Connect City Centre Singapore. We stayed in the Family Suite which comprised of 2 separate en-suite rooms next to each other - a children’s room with bunk bed and sofa and a loft style room with double bed and seating area. Very cleverly connected, doors to both bedrooms could be kept open so that we could move freely between them whilst another main door could be closed off via a small hallway so we had total privacy (almost like an apartment). Liked how the style paid tribute to the old railway that used to be there.

Check in was quick and seamless. Pleasantly surprised when my husband and I were each given a box of small treats to commemorate Singapore National Day containing local made goods, and my children were given kids reusable canvas bags containing hat, sunglasses, and toy. Reception and car park staff were friendly and efficient.

Location was very convenient, a few minutes from Dhoby Ghaut MRT and Plaza Singapura. Easily walkable to Orchard Road.

Rooms were kept clean and tidy by housekeeping and it was a nice touch to have water and free snacks replenished everyday.

All in all a very pleasant and enjoyable stay and we would be very happy to come again next time. One small tip would be to ensure shower drains are kept smelling fresh as the one in my children’s bedroom gave off a bad smell, but this was automatically rectified by housekeeping.
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Date of stay: August 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shaun W, Guest Services / Front Office at Citadines Connect City Centre Singapore
Responded Aug 24, 2023
Dear W S, Greetings! We are thrilled to learn that you and your family had enjoyed your stay in our Family Suite and was pleased with the convenience offered by the location of our hotel, which is within a 5 minutes walking distance to the closest MRT station, Dhoby Ghaut and is less than a 10 minutes walk to Plaza Singapura. We strive to deliver exceptional service and a memorable experience for all our guests and it is heartening to hear that you were impressed with the hospitality displayed by all our staff. We are also pleased to know that all of our guests appreciates the welcome gift that we have specially prepared to celebrate Singapore's 58th National Day. While it is slightly regrettable that you had to experience an unexpected smell from the bathroom in the kids' room, we are glad to know that this was promptly resolved by our Housekeeping team Thank you once again for taking the time to leave such a delightful review. It has been our pleasure hosting you at the Citadines Connect City Centre Singapore and look forward to welcoming you and your family back again! Best regards, Front Office Manager
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Answer from Dangerman
Singapore, Singapore8 contributions2 helpful votes
Room based on availability at check-in
Answer from Shaun W
The hotel's standard check-in time is 3pm and check-out time is 12pm. If you are arriving past midnight on May 17, you will need to book a night from the 16-17 May. Standard check-out time at 12pm will be applicable but you may wish to consider paying for an additional half a day room charge for a later check-out until 6pm (subject to availability).
H6087ZJkimbo wrote a tip Apr 2024
6 contributions
5.0 of 5 bubbles
"When driving, the main entrance is from Penang Lane where you can drive into the carpark. Clemenceau Avenue is busy with limited parking."
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Anne O'Sullivan wrote a tip Apr 2024
16 contributions5 helpful votes
5.0 of 5 bubbles
"I think I have included this in my review!"
Read full review
Paradise66769837939 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Keep the quality.great job"
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Denys P wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"CHOOSE THIS HOTEL FOR SERVICE EXCELLENT "
Read full review
JoWilliam wrote a tip Feb 2024
Jakarta, Indonesia6 contributions1 helpful vote
5.0 of 5 bubbles
"Perfect for me everything. It is convinient"
Read full review
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PRICE RANGE
₱7,237 - ₱11,767 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingapore
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CITADINES CONNECT CITY CENTRE SINGAPORE - UPDATED 2024 Hotel Reviews & Price Comparison - Tripadvisor

Frequently Asked Questions about Citadines Connect City Centre Singapore
Which popular attractions are close to Citadines Connect City Centre Singapore?
Nearby attractions include Battlebox (0.4 km), Plaza Singapura (0.3 km), and Spiffy Dapper (0.4 km).
What are some of the property amenities at Citadines Connect City Centre Singapore?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at Citadines Connect City Centre Singapore?
Guests can enjoy a lounge and complimentary tea during their stay.
What are some restaurants close to Citadines Connect City Centre Singapore?
Conveniently located restaurants include Takagi Ramen - DHOBY GHAUT EXCHANGE, Spices Cafe (Concorde Hotel), and Arteastiq Bistro & Bar.
Are there opportunities to exercise at Citadines Connect City Centre Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Citadines Connect City Centre Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Citadines Connect City Centre Singapore?
Many travellers enjoy visiting Fort Siloso (5.7 km), Chijmes (0.9 km), and Haw Par Villa (7.0 km).
Is Citadines Connect City Centre Singapore accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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