A stunning and modern hotel that offers a feel of exclusivity yet exudes the charm of a family run hotel. The Clan is appropriately named as you are treated with care and respect by the staff at every level. There are some small hiccups that challenged our initial impression, but given the chance to correct and improve, the staff took our concerns to heart and made corrections immediately. The design is modern yet warm, and you feel like you are staying at an exclusive club with the understated and easily missed street entrance up to a second story lobby. The breakfast is very well executed and well staffed with constant offers of coffee, tea and beverages. Strongly suggest a Premium Room if there are two of you. Would offer a suggestion of an easier to operate room lighting system as it is unnecessarily confusing and difficult to adjust the lights. Also the pool is chilly, but it was cool weather for our stay. Highly recommend!…
Words cannot describe how perfect the hotel is, right from the minute we entered all the way to the convenience of checking-out. We were welcomed with a gong. At reception, Sam greeted us and offered us a late checkout knowing that it was our anniversary staycation. There was also a tea ceremony where we were served delicious tea and mooncake. The hotel was booked out the weekend when I checked again but there was no crowd at all (except the pool). Room felt just nice. Layout wasn't too cramped. We had free minibar drinks too! The in-room tea from Pryce fitted the style and feel of the hotel very well. The view from the room was also very scenic! The only thing I had to point out was the toilet bowl detects any slight movement and will start spraying water/sanitising/cleaning so we had to leave the door close whenever we walked past it. We tried the pool at 4+pm, it was full with people on the sunbed (nobody was swimming), so we went to the gym instead. It was well-equipped. We managed to go the pool again at 8am the next day and it was pretty empty. We left the room for dinner and had the 'no-disturb' sign on. When we came back, we had a note saying that they wanted to delivery something but couldn't do so and asked us to call them back. A while later, they delivered a note and a bag of chocolates for our anniversary celebration. Checkout was a breeze. We only had to drop our cards in the express checkout box and we were out. Thank you The Clan Hotel for a wonderful staycation and we'll definitely come back again :)…
A great hotel in a great location. Staff very helpful and courteous - happy to recommend The Clan to my family and friends. Can't see any reason not to stay there again on our next visit to Singappre.
I had an amazing stay at the Clan. Location food and room was amazing. I was on a business trip and it was worth it. One should at least check in for a day to experience the hospitality. It is very close to the business district
The location is great, close to everything and the hotel is just amazing ! The staff is very kind and helpful, the breakfast was good, but as an european would preffer more european food. Overall i had a great experience!
A beautiful hotel with a great view of the city. Very unique with great facilities. Rooms were spacious with many features. Bathroom was clean and the toilet was like operating a space shuttle. Lovely place
After researching many of the hotels in Singapore, I couldn’t help but feel this hotel was great value in comparison and in the perfect location - close to 3 different MRT stations. It was very modern, comfortable and clean. The view from the pool was amazing and the hot tub was great too. Would 100% recommend to others and if we return in future, we’d definitely opt to stay here.
Beautiful and modern hotel building with exclusive feel to it with the lobby not located at ground level. Everything in the room was in working order and all amenities provided for. Staff was very pleasant and courteous and we had a good night's sleep.
My husband and I had the pleasure of staying at The Clan in January this year. We only stayed in Singapore for two days, one night at The Clan but we thoroughly enjoyed it. Our luggage should have stopped off in Singapore but the airline arranged for it to go straight to Heathrow and the reception staff were so helpful on our arrival and subsequently called to notify us our luggage had finally arrived. They also arranged early check-in to our room. We had a meal in the restaurant and the staff were lovely and helpful. In fact, all the staff were helpful. The hotel had everything and I would have loved to have stayed for longer. We were celebrating our 30th wedding anniversary during our stay and the hotel sent a cake to our room which was lovely. It had a decoration on it and the hotel receptionist gave me a couple of the decorations to put on our Xmas tree. Unfortunately I don’t remember any names but I just want to say a big thank you to all the staff for making our stay so wonderful.…
I stayed at Hotel Clan Singapore for a night, really enjoyed its location in the city. where everything is within walking distance. The staff was very helpful, good smile and very polite.. , and the room is nice, neat and clean... and I love all the small detailing in the room for example like the cookies is ready.. and also different types of coffee. I appreciated the lugguage room as well..
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