Hotel 1888 Collection

Hotel 1888 Collection

20 Trengganu Street 3rd Storey, Chinatown, Singapore 058479 Singapore
Traveler (186)
Room & Suite (172)
Lovely hotel for our family
Dining (4)

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About

3.0
#240 of 346 hotels in Singapore
4.5 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.3 of 5 bubbles
Value
Located in the highly dynamic Chinatown precinct, Jinshan Hotel is fully intertwined with the rich history and industriousness of Singapore's early pioneers, this location brings forth the sights, sounds, tastes, smells and customs of the Chinese community. Formerly known as Santa Grand Chinatown, here in Jinshan Hotel not only you will feel the traditional Singapore culture in 1960s, but also you'll feel right at home, the minute you enter our hotel, revelling in our unique Asian hospitality. Blended into the history and culture of Chinatown will be the tourism and sightseeing benefits that make modern day Chinatown a must visit.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Sauna
Bicycle rental
Car hire
Currency exchange
Non-smoking hotel
Dry cleaning
Room features
Air conditioning
Fireplace
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget

Location

20 Trengganu Street 3rd Storey, Chinatown, Singapore 058479 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
18.2 km
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Seletar Airport
15.2 km
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Telok Ayer
7 minSingapore Mass Rapid Transit
435Reviews3Q+A85Room tips
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Detailed Reviews
vivalasvegasNewYork wrote a review Mar 2020
New York
3.0 of 5 bubbles
Just finished a week at Hotel 1888, and it worked out great! I cancelled my next booking at a higher end hotel and extended for another two weeks because it has been so good. The staff is great, place is clean, neighborhood is both touristy and local, and location is very central to many things (food, night life, and trains). It’s an old building, but that’s OK. The rooms are clean but basic, and that’s OK since the price point isn’t too high. The bed is unusually comfortable for Asia, so that’s an unexpected plus.

So…..while I have enjoyed my stay and look forward to another two weeks, objectively I have to point out something doesn’t bother me but others might want to know: the bathroom situation is a little off. In Asia, the plumbing vent is always in the bathroom, not running up to the roof like we have in the West. So when you run the shower or flush the toilet, you can hear it draining through a grate in the bathroom floor. In newer buildings, this is no problem. In older buildings, you get the occasional toilet smell in the bathroom. Must be a design flaw in how the water is trapped, not quite sure. It doesn’t come up all the time (I have seen much, much worse), but it does occasionally smell a tiny bit like a public toilet. Flush twice for better results. Also – there doesn’t appear to be a hot water heater for the building. So that results in 60-90 seconds of hot water in the shower, then it gets cold. No exceptions, happens every time. Wait a few minutes between 90 second showers and you’ll get a little more hot water. Fortunately, it is always summer in SG so no worry.

That’s all, carry on.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chervelle wrote a review Sep 2021
Singapore, Singapore
2.0 of 5 bubbles
Came back for another stay because I really enjoyed my previous one but it was a nightmare this time and will very well be my last. When I checked in in the afternoon, I informed the lady that if my friend were to come, I'd get him to check in as well since I was unsure at that point.

My friend only came at 11pm and a different staff at the front desk asked for my room number and said that because my friend was not registered, hence a visitor, should not be allowed in after 11pm. I might have missed out this rule, my bad. He graciously gave us 5 mins while we had a full takeaway meal in our hands. :-) He proceeded to ask for my friend's NRIC and asked to fill in the declaration form (the exact process as when I checked in earlier). So I casually asked, if he's not staying for the night, he has to do this same process as well? The staff said yes, so we did accordingly. So I asked the staff again, since he already has his particulars taken and filled the form, can he stay later than the gracious 5mins he has given us? He said no. And I was just so bewildered. I asked him why he couldn't just check my friend into the system and he said because I didn't inform anyone (I did) and that I asked if my friend needs to have his particulars taken down if he's not staying - which he then accused me of "keep changing my words". He was so defensive throughout and not hearing me at all. I was not even trying to manipulate the system or rules.

I was genuinely curious and my point was, if he had already taken all the information he needed, couldn't he have just registered my friend into the system so my friend then has the option to choose if he wants to stay 5 mins, 3 hours or through the night? Rather than accusing me of "changing my words". He was not even listening to my theory and after a few exchanges with him raising his voice and being defensive, he reluctantly said he'll check my friend in then. This could have been solved way faster and easily in my opinion. I work in the hospitality sector and has had my fair share of work experience in hotels and this was just such a turn-off.

Everything else was great but too bad he made it such an unpleasant one.
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Date of stay: September 2021
4.0 of 5 bubblesRooms
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
unknown wrote a review Oct 2020
2.0 of 5 bubbles
stayed here for 1 night. woke up a few time as the aircon stopped by itself during the night. it was suppose to be a staycation to relax but in the end i felt so tired. on check out day, lights n aircon automatic off by itself a few times (almost once every hour) and i have to keep getting out of bed n switch it on. Gave my feedback to reception staff, they just apologise and that’s it. Do not feel any sincerity in his apology. Totally waste my $$... understand it’s 10m2 room but it’s too small even without luggage. but overall location is good. room is clean.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
markose wrote a review Feb 2021
Sydney, Australia
5.0 of 5 bubbles
I did a 7 day home isolation at this hotel in January 2021. Great location, good room with good queen size beds, nice hot standing shower. I was fortunate to be in a room with window. Good views! Best of all-- projector TV with some international channels too!

The best part of my stay is the services. The Staff are well trained and forthcoming to ensure you are very comfortable. When you have any requests, the speed in reverting to you in amazing! On arrival late at night, the gentleman gave me good instructions of what is required of me, as I'm in Isolation; but gave assurance that whatever I need, and any food order I place, it will be delivered to me immediately. At one time, I opened my room door and asked the Housekeeping supervisor for some tea and coffee. I was told that they don't provide Tea. Upon his return, he gave me coffee ands tea. When I asked, he said he went to buy some! After 7 days, I was actually sad to leave "home"! Thank you everyone at Hotel 1888 for your fine and excellent service! This will always be my home away from home, whenever I'm in Singapore!
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ozeboy24 wrote a review Jun 2023
Sydney, Australia
+1
1.0 of 5 bubbles
Great location, close to MRT and lots of food places nearby, however the cleanliness of this so called Hotel begs the question, how are they still operating. A staff member wearing a housekeeping uniform came to room every day however with only one cloth in her bucket, how did she clean the coffee mugs and toilet correctly? Had to ask for new stock of toilet paper, tissues and coffee every day as it wasn’t stocked up. The Executive Room I booked was also being used as a storage room for additional single beds. Had a maintenance or housekeeper knock and ask for access to retrieve a spare bed.
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Date of stay: June 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Ask them to Clean your room before checking in.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J.Y. wrote a review Apr 2020
1.0 of 5 bubbles
I think I am not alone as seeing other visitors who made reservation to visit SG but could not cancel their bookings due to the travel restriction imposed by Singapore Government to short term visitors. I am a bit of surprise and shock that the hotel still do not accept me to cancel my reservation even I cannot enter into Singapore under this force majeure situation. The Hotel 1888 not even considers to refund any money on a discount basis, which mean they take 100% of your money without giving you any chance to use their services!! Look like I will have to try and lodge a complaint to Consumers Association of Singapore and the Singapore Tourism Board and seek their advice.
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Date of stay: April 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Poor customer services
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
happyitchyfeet wrote a review Jan 2020
Sydney, Australia
5.0 of 5 bubbles
The hotel is in the heart of Chinatown, close to excellent food courts and restaurants. We were there in the lead-up to Chinese New Year so the street markets outside were packed and there was a great atmosphere! (The only downside to this was that our taxi couldn’t drop us in front of the hotel.)

We stayed in a family room, which had 2 queen beds placed right next to each other. There was also a huge round bathtub and a bathroom with shower. The room was clean and modern and had good air con. There was also free wi fi, although the wifi reception wasn’t that good in our room. The room was up a flight of stairs.

We also stayed in 2 double rooms, which were very compact in comparison. The double room basically just fit the bed and a desk and fridge, with shower and toilet. Everything you need but in a small space.

Reception staff were really helpful. I would definitely stay here again.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Faithkimmys wrote a review Jul 2021
5.0 of 5 bubbles
Went there staycation alone in the hotel . Walked in the room just to find out the house keeping didn’t clean the area very well , Mr Yong sang kept on apologising on behalf , very attentive and honest reception I’ve met so far . The company should provide more training to the staff in order for them to be more aware of what’s happening . Thanks to Mr Yong sang for the outstanding and fast service recovery . Definitely a rescue if it’s not because of him I’d be leaving the reviews with 1 star .
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dinah Amirah wrote a review Dec 2020
5.0 of 5 bubbles
Hi, i had a 1 night stay from 23-24 November and i had an amazing stay there. We booked a family room that was able to accommodate up to 4 adults! We were greeted by the staff name Ben and i would like to thank him for compensating the late check in for us. Instead if 3pm, it had to be done at 4 pm due to some issue on the AC. Ben was giving a very good service and would like to thank him for giving us such as amazing experience for my friends and I

The room was amazing with the large bath tub and the projector, the bed was large and very clean. would definitely come back to this place again.
However, we were having some issues regarding the projector and the language was in Mandarin? i think and we had a hard time trying to connect to the wifi, tho the wifi speed was not that good.

Location wise was good, sitting in the heart of Chinatown.

I would like to leave a not for Ben for being so kind and accommodating to my friends and i!
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Date of stay: December 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JillSteveTuross wrote a review May 2014
Tuross Head, Australia
5.0 of 5 bubbles
We booked this hotel on the net as it had reasonable rates and looked ok in the ads. Little did we know how lucky we were to have found this hotel. When we arrived we were greeted by Edwin a cheerful and helpful fellow who added a lot to our stay, the Santa Grand Chinatown is a little gem, it is in the centre of Chinatown, the room we had was clean, comfortable and cool, as is the case with most rooms in Singapore is was small but well designed so you had all the room you needed. Everything you want to see and do in Singapore are within easy reach, 3 mins to the MTR, one station away from Clarke and Boat Quay, 10 mins from the Gardens by the Bay etc etc.. The streets surrounding the hotel are filled with market stalls, food stalls and restaurants, 3 mins away is the Chinatown Complex with a wet market, must see, on lower level, clothing and souvenirs on middle and food food food on upper level, there is a laundrette five minutes away beside the chinatown complex and a pick up point and tourist info centre for all Singapore tours etc also at the Chinatown complex
just adjacent to the Budda Tooth Temple. The hustle and bustle finish at a reasonable hour making for undisturbed sleeping. The staff were incredible and could not do enough for us. If you want five star go elsewhere but if you want to have a great time and experience stay here.
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Review collected in partnership with this hotel
Date of stay: May 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: We had a room which overlooked Smith Street and it had a window.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from santagrandhotels, Hotel Management Team at Hotel 1888 Collection
Responded May 25, 2014
Dear JillSteveTuross, Thank you for writing us such a detailed review! We are delighted to hear that our team provided you with prompt and attentive service that made your stay a memorable one! Yes indeed, Santa Grand Hotel Chinatown is a walking distance to many different places of interest and many different eateries! Thank you for sharing your experiences with us and we look forward to welcoming you back again! Regards, Hotel Management Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ozeboy24 wrote a tip Jun 2023
Sydney, Australia51 contributions51 helpful votes
1.0 of 5 bubbles
"Ask them to Clean your room before checking in. "
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Victor Tan wrote a tip Oct 2021
Singapore131 contributions33 helpful votes
4.0 of 5 bubbles
"Food everywhere around the area including yum cha just below the hotel. Convenient store and ornaments around too."
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J.Y. wrote a tip Apr 2020
1 contribution
1.0 of 5 bubbles
"Poor customer services"
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Dave T wrote a tip Sep 2019
9 contributions2 helpful votes
4.0 of 5 bubbles
"Good location, right next to Chinatown MRT."
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Jarneist wrote a tip May 2018
Trier, Germany33 contributions12 helpful votes
1.0 of 5 bubbles
"Rooms don't have windows"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
₱5,314 - ₱7,300 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Jinshan Hotel
LOCATION
SingaporeSingaporeChinatown / Outram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL 1888 COLLECTION - Reviews & Price Comparison (Singapore) - Tripadvisor

Frequently Asked Questions about Hotel 1888 Collection
Which popular attractions are close to Hotel 1888 Collection?
Nearby attractions include Ransack Puzzle Hunt Adventure (0.2 km), Chinatown (0.1 km), and Black Crow Taxidermy & Art (0.3 km).
What are some of the property amenities at Hotel 1888 Collection?
Some of the more popular amenities offered include free wifi, dry cleaning, and reduced mobility rooms.
Which room amenities are available at Hotel 1888 Collection?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What are some restaurants close to Hotel 1888 Collection?
Conveniently located restaurants include Loulou - French Cuisine & Wine Bar, Nox - Dine In The Dark, and French Fold.
Are there opportunities to exercise at Hotel 1888 Collection?
Yes, guests have access to a sauna during their stay.
Is Hotel 1888 Collection located near the city center?
Yes, it is 0.9 km away from the centre of Singapore.
Are there any historical sites close to Hotel 1888 Collection?
Many travellers enjoy visiting Fort Siloso (4.2 km), Chijmes (1.7 km), and Haw Par Villa (6.9 km).
Is Hotel 1888 Collection accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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