Crowne Plaza Changi Airport, an IHG Hotel
75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#54 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Stay at the World's Best Airport Hotel at Singapore Changi Airport and discover Jewel. Step off your flight into the resort ambiance of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, just next to the hotel. Simply take the skytrain or link bridge from your terminal directly to our door. The hotel has won the World's Best Airport Hotel in the 2022 Skytrax World Airport Awards for 7 consecutive years and numerous local and international awards. Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our five nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Chinese, Filipino, Malay
Hotel links
Location
86Good for walkers
Grade: 86 out of 100
176Restaurantswithin 0.5 km
140Attractionswithin 0.5 km
Contact
75 Airport Boulevard 01-01 Changi Airport Terminal 3, Singapore 819664 Singapore
Getting there
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6408Reviews200Q+A100Room tips
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+if you looking for a worth it airport hotel you can go this hotel,room was good with a bath up view to airport street + breakfast was so so like indonesian,malaysian,singaporean choice + staff was good + near to jewel view (the famous part in airport)
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great central spot for me. Plus you never have trouble finding a Taxi to pick up and drop off at the airport. I have stayed at places Cabs refuse to go to because the location isn't worth it. Buffet style for B/L/D and a good selection. A coffee/bar lounge has a few good sandwiches. Jewel Mall is back towards T2. About a 5 minute walk. More places to eat in that mall then there are stores.
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Date of stay: February 2023Trip type: Traveled on business
Rooms
Service
Sleep Quality
Room Tip: Nothing great from any room other than the control tower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded yesterday
Dear 358GMan, it is lovely to know that your recent stay with us was an enjoyable one. Thank you for your positive review and highlighting the convenience of our location as well as food and beverage offerings. You are welcome back here anytime! With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel. Well located. Great decor. Except is another modern hotel that uses clear glass to separate the bedroom from the toilet and bathroom. Someone please tell the architects that I live my partner dearly, but I’d rather he perform his toileting in private. Very expensive and over-priced. Easy and quick check in
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 days ago
Dear Mero16, thank you for sharing your stay experience. We are sorry to learn of your disappointment in the design of the room's ensuite bathroom. On a more positive note, we are pleased to hear that you found satisfaction with the hotel's location, decor and quick check-in process. We sincerely hope that you will give us another opportunity to be of service on a return stay. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent experience from arrival to check out. Especially helpful we’re bellman Salam, server Kane in Azur Restaurant, and front desk attendant Maria. Breakfast buffet is great to begin the day. Note: since Covid there will only be linen service if you make a request.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Linen service must be specifically requested, but then is cheerfully provided.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 days ago
Dear cheribokern, thank you for sharing this excellent review. We are truly heartened to see you mentioning our team members namely Salam, Kane and Maria, whose service efforts contributed to your wonderful experience. Very pleased to hear that you enjoyed the breakfast buffet at Azur as well. It was a pleasure having you with us, and we hope to welcome you back for yet another amazing stay. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful place to recuperate after two days in airplanes and airports. We always plan to stay the night before a cruise after long flights. Even before we reached the check-in, Mani greeted us and took our bags. We came in before rooms were ready but Mani took care of us, and they went out of their way to make a room ready. Mani arranged our taxi for the next day and picked up our luggage. He made us feel special! The room was lovely and overlooked the runways. The bed was very comfortable, and the shower hot. The next morning we enjoyed the included breakfast buffet in the Azur Room. They offered many wonderful choices, and the service impeccable. The hotel is right in the airport, so you can pick up your bags and walk to the hotel. So easy!! We have gone on many cruises worldwide, and this is the best pre-cruise hotel we have found. …
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 3 days ago
Dear camstart, thank you for this amazing review. What an honour to be considered the best hotel for your pre-cruise stays. It makes us really pleased to let Mani and the Azur restaurant team know that their service had been exemplary. We are also delighted to read that you had thoroughly enjoyed our runway view room, breakfast buffet as well as the hotel's location. We truly appreciate your support, and look forward to serving you again soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GoPlaces28037573119 wrote a review 1 Feb
They staffs are very helpful & are very attentive! One in particular is Salam who catered to our requests & was very efficient. Highly recommended to stay at this hotel! This is our second time here and it did not disappoint!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 3 days ago
Dear GoPlaces28037573119, thank you for the perfect score and recommendation. Salam will be thrilled to see his name mentioned here. Nothing makes us happier than knowing that our True Hospitality service promise made your stay a very memorable one. We look forward to welcoming you back soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for a day on 2 separate occasions, either side of a longer flight. Pro's: 1. Very convenient location - you walk straight out of customs, and 50 meters later you're in the hotel. Same with check-in to flights when leaving. 2. Rooms are really nicely done - good layout, nice furnishings. Separate bath and shower. Doesn't feel like an airport hotel. 3. Great pool - outside, with palm trees and lights. Lovely way to break up a longer flight, and kept the kids entertained (and wear them out a bit). Con's: 1. Service can be a mixed bag - we had one great experience, one average experience. 2. Bed was way too soft for my liking 3. Breakfast buffet was ok, but not great. Western options were bland and perfunctory. Dinner seemed expensive for what it was. Overall, a very good hotel, and an excellent one for an airport hotel.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 1 week ago
Dear BFGMelbourne, many thanks for taking the time to pen this review. Such a delight to see your compliments about the hotel's well-connected location, tasteful rooms and resort-style pool. While it is disappointing to hear that certain aspects of your stay fell below expectations, we are glad that you had a wonderful experience on the whole. Please rest assured that your comments have been addressed with the departments concerned for continual improvement. We very much look forward to having you back with us again. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again we used The Crowne Plaza for a night stay in November onward to Melbourne and on our return to the UK in January This was our 8th stay over the years and the service and rooms have remained excellent every time we visit. This time we booked a Jewel room which was smaller than a standard room in the main building but still very comfortable for an overnight stay. The only negative being that it was a lot further away from the pool,restaurant and bar.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 1 week ago
Dear Cornish, we appreciate you sharing your positive experience with the TripAdvisor community. Thank you for making us your hotel of choice time after time - we are truly grateful for your support. It is indeed very encouraging to know that our rooms and service standards have been standouts each time you stay. It was a pleasure having you with us, and we can't wait to welcome you back again soon. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A perfect stop over. Rooms are perfect and so well equiped. Pool is huge. It’s attached to the terminal so you don’t even need to walk outside! It will be my go too when we are in transit again! Staff were all great and check in and check out was speedy.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 1 week ago
Dear bearandrose, we are thankful for your lovely review. It is wonderful to read that you had thoroughly enjoyed the hotel's well-connected location, thoughtfully-appointed rooms, resort-style pool and intuitive service delivered by our team members. We definitely look forward to welcoming you back again. With warm regards, Team Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Crowne Plaza as I was transitioning flights from the USA to Jakarta and had a long overnight layover. The hotel reception staff were extremely friendly, helpful and professional; I say that because I arrived at 2:30 in the morning due to flight delays and the staff was as alert as if they just arrived for their shift. The staff recognized my IHG membership and asked without prompting what time should they give me a wake-up call - a nice touch demonstrating they cared about me. The room was simply gorgeous with a view of the internal courtyard of the hotel that housed the swimming pool as well as having a view of the airport control tower. Breakfast was a culinary experience to say the least with a superb layout of all the foods you could imagine and want to eat, including made-to-order egg omelets. I especially like artisan breads and there were many to choose from. The hotel is located at the airport in Terminal 3 with access from both the airport skyway train and the local street. I had a superb stay at the Crowne Plaza and highly recommend it.…
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Date of stay: November 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel
Responded 2 weeks ago
Dear Traveling69Family, thank you for highly recommending us on TripAdvisor. We are truly heartened by your mention of the team's caring and attentive service - they are indeed our greatest asset. It is also wonderful to hear that you enjoyed our well-appointed room, breakfast selection and the convenience brought about by our location. We very much look forward to the opportunity of having you back with us again. With warm regards, Crowne Plaza Changi Airport.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$279 - US$319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza changi airport, crowne plaza singapore
LOCATION
SingaporeSingaporeChangi
NUMBER OF ROOMS
563
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Claim Your ListingCROWNE PLAZA CHANGI AIRPORT, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (Singapore) - Tripadvisor
Frequently Asked Questions about Crowne Plaza Changi Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Changi Airport, an IHG Hotel?
Nearby attractions include Changi Experience Studio (0.2 km), Jewel Changi Airport (0.2 km), and Kinetic Rain (0.4 km).
What are some of the property amenities at Crowne Plaza Changi Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Changi Airport, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Changi Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza Changi Airport, an IHG Hotel?
Conveniently located restaurants include CouCou Hot Pot Jewel, Earle Swensen's - Jewel, and Violet Oon Singapore.
Are there opportunities to exercise at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Changi Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Changi Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Changi Airport, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Malay, and Filipino.
Are there any historical sites close to Crowne Plaza Changi Airport, an IHG Hotel?
Many travellers enjoy visiting Changi Beach (3.6 km), German Girl Shrine (7.1 km), and Johore Battery (1.2 km).