Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Finding an ideal family-friendly hotel in Singapore does not have to be difficult. Welcome to ibis budget Singapore Imperial (formerly known as Fragrance Hotel - Imperial), a nice option for travelers like you. Close to some of Singapore's most popular landmarks, such as Singapore Flyer (1.4 mi) and Merlion Park (1.6 mi), ibis budget Singapore Imperial is a great destination for tourists. ibis budget Singapore Imperial is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, a concierge, and baggage storage. Plus, guests can enjoy a rooftop pool and an on-site restaurant, which have made this a popular choice among travelers visiting Singapore. For guests with a vehicle, free parking is available. When you’re feeling hungry, be sure to check out SuperTree by IndoChine, Seven & Ate, and Oso Ristorante, which are some pubs that are popular with locals and out-of-towners alike. There is no shortage of things to do in the area: explore popular art galleries such as Ode To Art, Degiosart, and The Arts House. ibis budget Singapore Imperial looks forward to welcoming you on your visit to Singapore.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Quiet
Languages Spoken
English
Location
28 Penhas Road, Singapore 208187 Singapore
ibis budget Singapore Imperial
3.5 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Hotel is just 200m away from Lavender MRT station and around 50m away from Fairprice (grocery) and 711. 100m away from Kitchener Complex where ToastBox, Burger King, Subway, etc are located.
Only 4 floors. Make sure you get the Superior Room if you want to have a window in your room. Previously stayed at Value Hotel, and ibis Imperial is more spacious than Value Hotel. Noticed in the signages as well that this is previously Fragrance Hotel. Cleaning carts are found in the hallway.
Staff is great and friendly.
Cons: You can hear some noises from other rooms or hallway. Shower partition is just a shower curtain so expect water in the toilet area when showering. Bathroom also has a smell like wet towels. Only 1 trash bin for the whole room. Doesn't provide bottled water but you can buy in Fairprice or 711 or Cheers. No ramp in the building entrance so you have to lift your luggage. There are also some people smoking near the hotel entrance.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Get a superior room if you're the type who wants windows in the room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded Mar 24, 2024
Dear Ann, The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location and amazing hospitality team. Our hotel is indeed very accessible to city center and popular attractions via Lavender MRT station which is only 5 minutes walk from our hotel. There are also many amenities and eateries conveniently located in the vicinity. Being part of Accor chain of hotels advocating sustainability of the environment, we have stopped placing plastic bottled water in the rooms. Tap water in Singapore is potable and a kettle is also placed in the room. Your feedback has been shared with our hotel team as we continually look to improve our guest experience. We look forward to welcome you back again soon! Warm Regards, Roland Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
The experience staying in this room was very satisfying.
The design of the room is simple but modern, with a comfortable and clean layout. The beds provided are very empty, making sleep more pleasant. The bathroom was also clean with complete equipment.
In addition, it is strategically located, just a few minutes' walk from the city centre and public transportation stations.
The easy access makes the experience more comfortable. Highly recommended for those looking for a practical but still quality accommodation.
Read more
Automatically translated
Date of stay: October 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there for 4 nights. Location was good. Close to public transport, a supermarket and lots of places to eat. The staff ( especially Julius ) are friendly and helpful. I arrived quite early and was allowed early check in which was most welcome after a long flight. Breakfast was good for the S$13.50 paid. Pool is great and a godsend after a long sweaty day of walking around , altho was closed for maintenance my last 2 days there. Bathroom floods when showering. My flight got cancelled so had to stay an extra night.. When I booked the 3 nights in a superior double room I paid S$456.00.. My 1 extra night cost an additional S$200.00 which I thought was a bit steep. Especially as it was a twin room so had to sleep in a single bed. Apart from that, it was a pleasant stay
Read more
Date of stay: November 2024Trip type: Traveled solo
Room Tip:Just be prepared for the bathroom floor to be totally wet after showering
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Where can I start from? DO NOT GO TO THIS HOTEL! As soon as we arrived, we were 'welcomed' by construction work next to the reception area. The noise was incredibly loud so we asked for a solution. They changed our room from the 2nd to the 4th floor and although the noise was a bit quieter, it was impossible to rest. I know renovations are needed but they never told us in advance and when we contacted them via Booking.com they did not want to negotiate some sort of compensation or even an apology. We had very noisy neighbors which is not the hotel's fault, however, the paper-thin walls did not block any of the noise and we could hear conversations and their TVs so clearly from most rooms on our floor. So so so noisy. The A/C unit started to drip onto the bed in the middle of the night. Not much but enough to wet the bed sheets and make it very uncomfortable. You need to switch on the heating 5 minutes before you take a shower but the hot water only lasted around a minute.
Read more
Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is very good, a few minutes walk to Lavender which is well connected on the metro for all the tourist sites and the airport, as well as about 10 mins walk the other way to another Merto line which is also well connected for Charles Quay etc. staff very helpful (airline had lost my luggage so the staff were helpful in receiving this when it caught up with me) and rooms were to the standard and commodity you expect for and Ibis Budget. Rooms tidy and clean and bedding and towels in good condition.
Read more
Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded Apr 26, 2023
Dear Adam, It is heartening to hear that your stay had been a comfortable one and our location and service met to your expectations. We are so glad to hear that your luggage was safely recovered by the airline. We hope you will think of us the next time you are making a trip to Singapore. Warm Regards, Roland Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Them swimming pool and the location is good, but they will OVERCHARGE you!!! I stayed at the hotel in November for 4 days (from 13-17th of november, booked through booking.com) and despite the fact that they charged my card in advance for 1 night months earlier they made me pay for the 4 full nights with a vague promise that they will send back the 1 night they charged earlier. And guess what I am yet waiting for that to happen. And since another Ibis hotel in Singapore (Ibis Budget Singapore Clarke Quay) refuse to send back my money as well for 3 months now I think this is the norm with Ibis which is completely unacceptable!
Find another hotel with better customer care if you can. I think the only thing I can do now if this issues won't be solved very soon is start a chargeback against Ibis. If you don't want to deal with this king of things avoid them.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the hotel last July 10, 2024. Front desk is friendly. Room is clean and there is a hot shower in the bathroom. Free coffee in the room. Wifi is good so you can upload all your pictures and videos during your stay. Breakfast is included on our reservation. I just wish we had the room with windows but everything is great. Thank you ❤️
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Team, Other at ibis budget Singapore Imperial
Responded Jul 20, 2024
Dear Carmijean, Thank you for your strong endorsement for ibis budget Imperial. We are delighted that we are able to fulfil all expectations of your stay with our clean rooms, friendly staff, good Wifi and complete amenities. Please be sure to choose the desired room type when making your booking. Our Standard Rooms do not have windows, please select one of our other room types if you wish to have a window. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon! Warm Regards, Roland Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome place staff was too good. At reception juliet has so kind in welcoming the staff i really admire him in every manner. Ibis had got a great and kind man. Even other members are so kind darret and inside restairant people chef they tried to keep the customer satisfy in every manner.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Awesome experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded Mar 30, 2024
Dear Guest, Thank you for leaving a five star review and compliments for our lovely hospitality team. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Julius, Darret and the rest of the hotel team. It is our pleasure to be of service to you and we look forward to serving you again! Warm Regards, Roland Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Even though it's a budget hotel, the breakfast was hearty and delicious. The staffs were also very helpful. Exploring the neighborhood was a breeze due to its close proximity to supermarkets, hawker centers and most especially, MRT. Kampomg Glam can also be reached by foot.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Google Maps is accurate in this part of the world
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded May 21, 2023
Dear Mark, Thank you for your strong endorsement for ibis budget Imperial! The hotel team is delighted to learn of your very good hotel experience with our delicious breakfast, great services and excellent location. We can’t wait to welcome you back for another memorable experience at our hotel! Warm Regards, Roland Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed one night in Superior room. Although the room is small but just perfect for one person or couple. Good size bathroom with great water pressure for shower. Small minibar fridge in the room. My score for Deluxe room is 8/10.
My 2nd night I was staying in their Standard room. Room has no windows. Bathroom size is smaller than bathroom in Superior room. When I was in the bathroom I can hear the guests in the room next door talking crystal clear. No privacy for both guests staying next to each other. The hotel management must fix this problem. My score for Standard room is 6/10
Location wise is great. Just less than 5 minutes walk to Lavender MRT station with many food stalls and supermarket around the station.
Read more
Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jack Chee, Other at ibis budget Singapore Imperial
Responded Jun 11, 2022
Dear Accorloyal, Thank you for leaving a detailed review for your recent stay with us and your continued patronage. We appreciate your kind words and constructive feedback. I have submitted them to our management for their consideration. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are the Managing Operator for Fragrance Chain of Hotels!
Thank you for your interest in Fragrance Hotel - Imperial!
We wished to clarify that our café located in the property serves Set Breakfast for our hotel guests.
There is however no room service offered in this hotel.
We are the Managing Operator for Fragrance Chain of Hotels.
Thank you for your interest in Fragrance Hotel - Imperial!
We are pleased to inform that no deposit for hotel incidentals is required during your stay with us.
There are more places to choose from in the Singapore area.
PRICE RANGE
₱4,863 - ₱6,179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel imperial
LOCATION
SingaporeSingaporeKallang / Lavender
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
