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About
#90 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
M Social is a Contemporary Lifestyle Hotel along the stunning and historic Singapore River created for the Adventurers, the Explorers and those who live for new experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, Chinese, Filipino, Korean and 3 more
Location
99Great for walkers
Grade: 99 out of 100
117Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Contact
90 Robertson Quay, Singapore 238259 Singapore
Getting there
Telok AyerSingapore Mass Rapid Transit20 min
1895Reviews39Q+A100Room tips
Reviews
Traveler rating
- 1,021
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- 175
- 93
- 116
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This is an absolutely horrible experience. One of the worst hotel stay experiences. There are so many issues but let me articulate three major set backs. First, the hotel staff demonstrated extremely poor service. When I walked up to the lobby check in counter, the staff was continuing to text on her phone and talking to me without even looking up. On the next day, when I came back to pick up my luggage that I had left, the staff asked me to go into the storage room and find my own bag! Second, the bathroom was extremely dirty. I could see the yellow urine stain on the toilet from the previous guest. Very disgusting. Third, the room size was extremely small. It was so small that the bathroom sink was located outside of the bathroom, literally right near the bed! All in all this was one of my worst experiences of any hotel stays anywhere in the world. I strongly recommend any one to NOT stay here.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
Stayed here in May 2021 in the midst of Covid. Despite the busy day, the front office staff Shafiq never fail to cheer our day up with his friendly persona and even offered us late check out. His attention to detail is a plus point. Breakfast was delicious though it was done in a takeaway mode. Will be looking forward to our stay here real soon!
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Date of stay: May 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Mariia Gadova, Guest Services / Front Office at M Social Singapore
Responded 3 Jun 2021
Dear Ariefalvarez, Warm greetings from M Social Singapore. It is always a joy for us to see such a sweet review, thank you :D We truly appreciate you choosing our hotel out of many others, and are proud to hear that our team member Shafiq anticipated your needs and ensured that you felt welcome. We are looking forward to seeing you again soon. Best Regards, Mariia Gadova Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great location at Robertson Quay and handy for the MRT at Great World. The staff were lovely and I got a late check out free to 2pm. The reason I gave 3 stars is because there were 2 things I wasn't happy with so I deducted a star for each. The room was tiny. More like a pod. I'd booked a double room and got the old twin beds pushed together job. This annoys me intensely. The sink was in the bedroom and it was just so so small. I had stayed in another hotel the weekend before and I could have fitted my pod here 3 times into the other hotels room. The second thing was that on my first night I was heading out and I was propositioned by prostitutes at the front door and when I rejected their advances one of them got abusive. I just walked away as I didn't want the hassle. Lack of security and the front desk staff at night were just kids. I know the hotel cannot be responsible for who hangs about out the front of their hotel but they need to beef up security …
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Sunshine37222657048 wrote a review 1 Feb
Great service when I arrived. Planned to leave my luggages (brought plenty of stuff) and find somewhere to snooze a little since I arrived earlier than the 3pm check-in time, but staff offered an early check-in instead to make my life easier. Thanks Zleena! Promised to leave you a review so here it is! Will deffo come back again when I’m back in town
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent service! Very kind staff, great check- in experience, they even let me in before the check in time which was awesome. Rooms and beds comfy. This was my 2nd time here and can’t wait to come back again next time I’m in Singapore - highly recommend!
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We recently stayed four nights at the M Social (M for Millennium?) with two other couples. The M is well located at Robertson Quay, with many cafes, restaurants and bars located within easy walking distance along the river. The Havelock MRT station is a five minute walk away, and the MRT is by far the best and cheapest way to get around Singapore. We never waited more than 5 minutes for a train, everything is clean and so efficient. We bought an MRT pass at the airport and loaded $50 onto it. In our four days we would have caught 20-30 trains, and at the end we still had $35 left on our passes, which was refunded at the airport on the way out of Singapore. There is also a nice bar and restaurant located within the hotel, which is also the breakfast area. The buffet breakfast was plentiful ($30 p/p), drinks the same price as the nearby bars. Speaking of food and drinks, Singapore has become so expensive to eat out, especially for us Aussies, now that the Singapore dollar is so strong. For example, a bottle of Oyster Bay sav blanc, which we buy at home for around $15, was selling in one bar at $22 AUD a glass, or $88 AUD a bottle. Beers were generally around $15 a schooner, mixed drinks about the same, cocktails $20 to $25 each. Not to mention the $50 AUD Singapore Sling at Raffles! We did find some cheap eats in Chinatown and Little India, but generally speaking be prepared to pay almost double for any food and drinks. We were accommodated in loft rooms, which have a loft containing a sofa and a TV, and not much else. The room itself is very small, and only fits a double bed. There is not much space for luggage, we ended dragging our bags up into the loft to create space in our tiny room. That said, everything was clean and modern, and the bathroom is quite roomy (although not big enough for a basin, which is outside the bathroom). The front desk staff were very friendly and helpful, especially when our flight home (thanks Qantas!) was cancelled. All in all a pleasant stay was had by all.…
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Made a last minute booking as I saw M Social instagram and the rooms look really cool so we wanted to try it out. Check in was a breeze with Hazirah. She was so nice to even send up our grabfood using their robot. Yes! They have a legit robot sending up things guys. We would have tried the bear brick but had other plans. We would definitely come back just to attend the workshop. Ambience is good, hotel is located by the river. Overall is a 10 hahaha! My girlfriend loves this hotel :)
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lukasz R wrote a review Jan 2023
Smart, well maintained hotel located in peaceful part of Singapore equipped with a gym and swimming pool with a view. Very friendly and professional staff. What's more delicious breakfast offering variety of options with coffee bao being my favourite.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in with Cammy and Hazirah was smooth. They were engaging with us throughout and immediately it felt like home. Room was cosy and the view at the level 10 was truly amazing! All thanks to the front desk for catering to our request. We had a hard time opening the door though but Hazirah was so nice to follow us all the way up and guided us on the process. We could feel her sincerity assisting my partner and I during our stay. Definitely coming back again,
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We left a request for a decoration in the room as we were at M Social for our honeymoon and did not expect for them to prepare us chocolates and welcome card on the bed! Truly a touch! Staffs at the front desk was friendly especially the supervisor on shift, Hazirah. She was so attentive and was rendering assistance to her colleagues during the busy period and still managed to put on a smile. We had approached her for restaurants recommendations and she gave us the BEST!! Transportation was easy to book using the tablet provided however quite difficult to find a taxi but Hazirah went the extra mile to find us a taxi at multiple apps 😅 We appreciate her hospitality and assistance given to us during our stay. Will definitely come back again!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$146 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
293
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Frequently Asked Questions about M Social Singapore
Which popular attractions are close to M Social Singapore?
Nearby attractions include The Past Perfect Collection (0.4 km), Mystery Singapore (0.1 km), and Amped Trampoline Park (0.3 km).
What are some of the property amenities at M Social Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at M Social Singapore?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at M Social Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at M Social Singapore?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to M Social Singapore?
Conveniently located restaurants include Grand Shanghai Restaurant, Publico Ristorante, and Beast & Butterflies.
Are there opportunities to exercise at M Social Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at M Social Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at M Social Singapore?
The staff speaks multiple languages, including English, Chinese, Thai, Korean, Malay, Filipino, and Tamil.
Are there any historical sites close to M Social Singapore?
Many travellers enjoy visiting Battlebox (1.1 km), Fort Siloso (4.8 km), and Emerald Hill (1.8 km).
Is M Social Singapore accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.