Wellcome Hotel

Wellcome Hotel

18 Molave St. Escario-Kamputhaw, 6000 Philippines
Traveler (171)
Dining (23)
Room & Suite (6)

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About

4.0
#57 of 311 hotels in Cebu Island
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Well-positioned in the heart of Cebu City's Central Business District, WellCome Hotel is the ideal vantage point for one's excursions around Cebu or the region. The hotel is located just a few meters from Cebu's Ayala Mall and the nearby public transport station that provides access to most of Cebu's important points of interest and attractions. This modern hotel is in the area of the circle of hotels - where tourists and visitors to the city primarily seek accommodation. The hotel is also near Cebu's I.T. Park, convention centers, Mango Avenue and all the favorite hang-outs for locals and tourists seeking fun and exhilaration.WellCome Hotel is committed to ensuring that one's stay is as comfortable as possible, offering hotel guests with superior services and a broad range of amenities. Guests of the hotel can actually avail of on-site options, such transfers to the airport and seaport, tours, a restaurant, Wi-Fi in public areas, concierge, coffee shop, and massage. The hotel's outdoor pool is a favorite spot to unwind and a way to enjoy one's stay in the country's Queen City of the south.Step into any of the property's 68 inviting guest rooms and escape from the day's stress with a wide range of amenities, ranging from kitchens in choice rooms, balcony/terrace at the lower floors, refrigerator-mini bar, interconnecting rooms in certain room pairs, and internet access for free wherever available. Whatever is the purpose of one's visit and with unmatched value for the money, WellCome Hotel will always be an excellent choice for one's stay in the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range

Location

18 Molave St. Escario-Kamputhaw, 6000 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Mactan Intl Airport
Tagbilaran Airport
73.2 km
See all flights
280Reviews17Q+A55Room tips
Traveler rating
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Detailed Reviews
BeriAckerman wrote a review Oct 2014
Kyoto-shi, Kyoto, Japan1 contribution5 helpful votes
4.0 of 5 bubbles
It's our first time staying in this hotel. Our family stayed here for 4 nights, we chose this hotel since my mom wanted to look for a hotel that is located near malls, particularly Ayala (。◕ฺˇε ˇ◕ฺ。). There were a lot to choose from but after looking at the pics from reviews about this hotel, we finally decided to make a reservation and hope for the best.
So I was like, hell yeah!! Finally after 8 years, my mom decided to change hotels.
⁽˙³˙⁾◟(๑•́ ₃ •̀๑)◞⁽˙³˙⁾
My first impression upon entering the hotel:
●Price : Affordable (✌゚∀゚)☞
●Staffs : Friendly
●Rooms : Squeaky Clean (◍•ᴗ•◍)❤
●Location: Easy access to malls like Ayala, SM Cebu, Robinson's and the like...
What I like about this hotel is that they offer a free ride via car or shuttle going to
Ayala Center Cebu
●Ammenities:
✿FREE BUFFET BREAKFAST (The food taste super awesome ❣◕ ‿ ◕❣ and they also have fruits and mini desserts. I especially loved the pancakes rings they're super cute and delicious)
✿Lounge
✿Wifi Connection (our room had weak wifi signal probably because of our room's location)
✿High Definition Flat Screen Televisions
✿Lots of sockets
✿Vanity
✿HD Cable Television Channels
✿Telephone Lines (They also have one in the bathroom (°∀°)b)
✿Hair Dryers ( Available upon request)
✿Safe vault
✿Free coffee and creamer
✿Electric Mini hot water kettle
✿Minibar (WARNING: THE STUFFS IN THE FRIDGE AREN'T FOR FREE!! THEY CHARGE THE SODA, WATER BOTTLES, AND CANNED BEERS FOR 48PHP EACH) So if you don't want to be charged an unreasonable amount for refreshments then don't consume them. We thought that they were free and drank all of them.
They do however, offer two small water bottles for free.
✿Tooth Brush, Toothpaste, Soap, Shampoo & Lotion ( They give this out for free on a daily
basis which is awesome (~ ̄▽ ̄)~
✿Free shuttle going to Ayala - however, you must inform the staffs ahead of time to check if the driver is available.

Available Services:
●Laundry
●Restaurant
●Cafe (They sell those fancy coffee thingy, which we haven't tried)(゜▼゜*)
Salon

Issues: ( However, these things didn't bother me that much but I would still include this in my review just in case )
✖ The door is too heavy which makes it difficult to open and would slam so hard.
✖ The wifi signal for some of the rooms are weak ( I hope they can fix this problem)
✖ The headboard has a weird smell coming from it ( At first we thought it was the air-conditioner, but we soon realized that the smell was coming from the headboard probably because its cover is made out of leather)
✖ The door for the bathroom does not lock up
✖ The shower temperature was difficult to adjust but once you get the hang of it. You get the perfect temperature to enjoy your shower ꒰ღ˘‿˘ற꒱❤⃛
So far, these are the only issues that I've encountered, which aren't that big.


Bottom-line:
If you're looking for a hotel that has easy access to malls, that has a reasonable price judging by the amenities and services that I've mentioned, then this is the place to be o(≧∇≦o)
I enjoyed staying in this hotel it's super clean and their staffs are friendly. The issues that I've experienced at this hotel did not really mind me that much so we will definitely be coming back to stay at this hotel for vacation. I would also recommend this hotel to my friends and family. Two thumbs up for this hotel, I hope that they maintain and if possible improve their services.
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Date of stay: October 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: "if you want to pick up the best signal for wifi then I suggest that you would choose a room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Owner at Wellcome Hotel
Responded Oct 27, 2014
What else can we say when you did a lot for us just by staying with us, and your flattering review, plus your: (ી(΄◞ิ౪◟ิ‵)ʃ)♥” Thanks, Sir. Love to see you soon again in Cebu, and you're always WellCome!
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gianjouseff wrote a review Dec 2013
Dubai, United Arab Emirates75 contributions45 helpful votes
5.0 of 5 bubbles
Wellcome Hotel made the experience a very memorable one. The pool deck party was great and they give Birthday discount 1 king + 1 bed. I will definitely stay here again when I return!This hotel feels like a home away from home! Buffet breakfast are all delicious and fresh! A for awesome.
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Date of stay: November 2013
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: select the room near the roof deck pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Staff at Wellcome Hotel
Responded Feb 9, 2014
We are not an expensive hotel in the heart of a great city but we try our very best to make sure our guests enjoy their stay as much as we can. Guests like you always inspire us to do more.
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vcetriv wrote a review May 2013
6 contributions15 helpful votes
5.0 of 5 bubbles
I definitely recommend this one!!everyone was so nice and helpful. They greet us whenever they see us plus they answer the front desk in 2 rings or less.. They are located at heart of the city so the malls, restaurants were walking distance or at most a twenty minute taxi away.well,at least for the places we had in our itenerary.I really did not want to leave!!it was so much fun!!
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Date of stay: May 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Public Relations Manager at Wellcome Hotel
Responded Jul 22, 2013
Maam/ Sir. We were so glad to hear those positive comments from you. Your comments not only invigorate us, but also pushes us to serve you better, next time around. We really make it a point to try each day to go the extra mile to serve our customers. We are not like the giant hotels around us, but as far and as much as we can, we "find ways". For the internet, we really optimize what we can extend to our guest without asking any additional fee for it but the property is entirely dependent on the infrastructure that's available to us from the providers. We are still hoping they can improve their infrastructure in the near future, as they require a certain volume of sure customers before they lay additional cables - an investment assurance. But it is still a wonder, though, because according to several guests, one best-selling OTA recommended the hotel to them as the hotel with the "best free internet connection" in the area.
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cebuana51347 wrote a review Mar 2013
Cebu City, Philippines353 contributions103 helpful votes
+1
4.0 of 5 bubbles
Our group decided to try out the Resto at the mezzanine of this newly-opened hotel. Food was on the spicy side but delicious and well-presented. I had the popular beef stew and the serving was big enough for me to share with hubby who opted for lasagna. The owner came to meet us and toured us around the hotel for a look-see. The rooms are very well-furnished and well-thought of in design. The 2 elevators are located in the opposite ends of the building to avoid over-crowding. The swimming pool is small but has a sunbathing area in the upper level overlooking the pool. The beauty and hair salon of Franck Provost will open soon in the ground floor across the petite lobby. Parking for about 8 cars is provided in the basement to augment the limited parking in front of the entrance. For spa lovers, there is a spa right next to the hotel. Room rates are reasonable.
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Date of stay: March 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mommylei wrote a review Mar 2013
Singapore, Singapore28 contributions20 helpful votes
5.0 of 5 bubbles
You will get the best of what you paid for. Great location - can get a cab so easy. walking distance to major establishments and Ayala Center is just stone throws away. Very friendly staff - they treat you with warmth and hospitality. Like you are a member of their family. From frontdesk, to housekeeping, to F&B and to security. Best value for money and bfast is very good. Their ngohiong is a must-try. Very clean hotel. Big rooms and comfy bed and pillows. Highly recommended!
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Date of stay: March 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: if you want easy access to the pool, choose 3rd flr rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Front Office Manager at Wellcome Hotel
Responded Mar 10, 2014
Hope you can visit us again, sometime soon, Maam. Regards from the staff and all of us...
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Hinsho wrote a review May 2016
Singapore, Singapore10 contributions4 helpful votes
4.0 of 5 bubbles
I and wife stay in this hotel from 8 May to 10 May during our short visit to Cebu. Actually this is the second time we stayed here. There is a lounge at top level of the hotel, a karaoke at level 1 and if I'm not wrong they also have space for conference. The hotel provides free WIFI for the customers. The hotel serves breakfast in the morning but it is not included in our package this time because we got a promotional rate for the room. It is charged at 250 Peso per person for the breakfast if I remember correctly if it is not included inside the package but you decided to have breakfast there. Standard Filipino breakfast inclusive of adobo, tocino, longanissa, scramble egg etc and bread with beverages. There is swimming pool though we have not visited there. Room is pretty standard with 32 inch LCD tv, mini fridge, digital safe, bathroom with shower head attached to the wall, a glass panel to separate shower area and toilet bowl. Additional hair dryer can be requested at the reception. There is an additional door in the room which linked to the next room which I believe it can be opened for families occupying 2 rooms.The location of the hotel is about 10 minutes walk from Ayala Center, beware of the traffic if your walking from hotel to Ayala mall. Very convenient location and there are a few restaurants, laundry shop and other hotels around the area. This hotel seems to be guest friendly, I will definitely come back to this hotel again as aside from the convenience, this hotel gives me a homely and positive impression.
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Date of stay: May 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, General Manager at Wellcome Hotel
Responded May 26, 2016
Sir Hinsho, we, the staff and crew of Wellcome are very grateful for you having stayed with us during your visit in Cebu. We are extending our best regards to you and your family. Have a nice summer ahead...
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San_tu666 wrote a review Jan 2016
Ao Nang, Thailand29 contributions52 helpful votes
2.0 of 5 bubbles
Dissapointing hotel

Rooms were spacious and overall clean (although 1 day our room was not cleaned) and breakfast was simple, but the hotel looks better on the picture than it is in reality.

Swimming pool water was dirty so not able to enjoy the swimming pool area. When complaining about this solution was poor and not satisfactory. Also very noisy in the room due to a building side across the hotel so no nice relaxation. Would not recommend this hotel
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Date of stay: January 2016
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Housekeeping Director at Wellcome Hotel
Responded Jan 10, 2016
Mr San_tu666, it was quite an unfair review as we unfortunately cannot give-in to every "what can you do for us" request but we are still definitely very honored by your stay...still take your inputs into consideration. You can check the other reviews for reference. We are not a big hotel but a 3-star with rates that are intended to make our visitors afford a personalized stay in the very heart of the city (just a walk to Ayala Mall) with most of the amenities of a big hotel - live band on weekends, free-wifi in the rooms and public areas, a pool, a gym, 24-hours lobby lounge (no other hotel has), a straightforward but compleat free buffet breakfast (cheapest at PHP 250 only for walk-ins), free shuttle to selected areas (which we think you availed too). Thank you so much anyway. When we investigated, your room was not cleaned because they were told to clean later, and will just call. As a matter of policy, we have to follow the guest's instruction - always. Just a push of a button and our crew would have been there to keep your room to your expectations. Before you said "what can you do for us" which our staff offered your complimentary drop-off to your next destination, we checked the pool and it was clean and even had it cleaned again. Sorry that our hardwork did not match your expectation (for a five-star hotel). We know firsthand that there was no way we can make you happy. Also hoped you did not just stay in your room during the new year while a lot of guests welcomed the new year at the hotel's roof deck, where we prepared a dinner buffet, fireworks, live band and flowing drinks, which would really turn-out subsequently "noisy" to anybody just lurking inside one's room for whatever reason and we are so sorry for that.
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Kerry C wrote a review Aug 2015
Christchurch, New Zealand106 contributions89 helpful votes
3.0 of 5 bubbles
We had a studio king suite was small balcony, room was large and clean
Roof desk is lovely,
Pool is very small
Breakfast was a dissapointmet cold awful food
Wifi was not great, with coverage off more than on
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Date of stay: August 2015
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Front Office Manager at Wellcome Hotel
Responded Aug 17, 2015
Sir Kerry, thank you for staying with us. We are trying our best to please each guest that comes along - and that is probably what makes us different. We have the most affordable breakfast buffet in the area, yet it has at least 3 warm viands, and continental items (bread, etc). On weekends, we have a live accompaniment also. Use of pool and Shuttle to Ayala are free, by the way. We also have live bands on weekends.
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RickN6900 wrote a review Feb 2015
Leesburg, Florida138 contributions92 helpful votes
4.0 of 5 bubbles
Stayed here two times at the beginning and end of a trip to Bohol. Nice clean rooms, good breakfast on the roof deck and reasonably priced. It is just a five minute walk to Ayala Center so the location is very good as well. I would stay again.
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Date of stay: February 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, Owner at Wellcome Hotel
Responded Mar 13, 2015
Sir Rick, thanks for staying with us. We are so glad and grateful with your review. May you have all the luck in your undertakings. Our best regards... - from the staff and crew of the Wellcome :)
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Tereza O wrote a review Jan 2015
Toronto, Canada381 contributions85 helpful votes
4.0 of 5 bubbles
We had a great stay at Wellcome Hotel! We based ourselves here as it was relatively close to the start line for the Cebu Marathon which we were running. Overall the location is great - a block from Ayala Mall which has restaurants, shopping, etc (way bigger than malls we are used to at home!), as well as walking distance to IT Park. The rooms were very spacious and had all the amenities you would need. We were located in a room close to the pool which could get a bit noisy at times, but generally this was not an issue. We would definitely recommend Wellcome Hotel and will stay here again next time we are in Cebu!
BONUS - Rico's Lechon opened a restaurant a block away from the hotel. Be sure to check it out (and try the spicy lechon!!)
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Date of stay: January 2015
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from wellcomestaff, General Manager at Wellcome Hotel
Responded Jan 24, 2015
Maam/ Sir, we are really, really glad you enjoyed your stay. Hope you'll remember us when you go back to your lovely home, Canada...have a safe trip!
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Answer from wellcomestaff
Cebu Island, Philippines9 contributions
Yes and No, Maam Michelle. There are sites which sell the rooms as a triple room and the breakfast is for three, free and clearly indicated in the voucher. Otherwise, there's only two buffet breakfasts but an additional one is only PHP 250, if you need to add one. Thanks a lot, Maam.
issaw626 asked a question May 2018
Cagayan de Oro, Philippines
Do you require cash deposit? If so, may I ask how much?
Answer from Niko_sta
Kotka, Finland842 contributions315 helpful votes
Front desk didn't ask any deposit , i paid my room bill when checked out.
Answer from CV S
Iloilo City, Philippines280 contributions43 helpful votes
Yes we were given complimentary breakfast for 2 during our stay. If the weather permits you may use the al fresco area/balcony which has a city view. Shuttle service can be arranged for a fee. The pool is not as big as it looks in photos but nice & clean and offers a view of the city. In event that no one else is using it (like when we were there) it would be like enjoying a private spa of sorts. It's right outside a small gym area, too.
Front O wrote a tip Sep 2019
1 contribution
3.0 of 5 bubbles
"Rooms on the south side are quieter."
Read full review
Dr. JTC wrote a tip Apr 2019
New York City, New York34 contributions
5.0 of 5 bubbles
"Call front desk if there are issues and help will be on its way, pronto!"
Read full review
ian g wrote a tip Feb 2019
St. Albans, United Kingdom96 contributions59 helpful votes
4.0 of 5 bubbles
"Rooms at the rear quieter."
Read full review
Jacqueline N wrote a tip Sep 2018
Auckland Central, New Zealand23 contributions2 helpful votes
4.0 of 5 bubbles
"Order a room with a balcony and views"
Read full review
Francisco m wrote a tip Jul 2018
1 contribution2 helpful votes
5.0 of 5 bubbles
"Room with balcony"
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Not the right property for you?
There are more places to choose from in the Cebu Island area.
LOCATION
PhilippinesVisayasCebu Island
NUMBER OF ROOMS
68
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WELLCOME HOTEL - Reviews (Cebu Island, Philippines) - Tripadvisor

Frequently Asked Questions about Wellcome Hotel
Which popular attractions are close to Wellcome Hotel?
Nearby attractions include Ayala Center Cebu (0.5 km), Island Souveniers (0.4 km), and ANTHILL Fabric Gallery (0.2 km).
What are some of the property amenities at Wellcome Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Wellcome Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wellcome Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wellcome Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Wellcome Hotel?
Conveniently located restaurants include Puso Bistro & Bar, House of Lechon, and Hcafé.
Are there opportunities to exercise at Wellcome Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Wellcome Hotel have airport transportation?
Yes, Wellcome Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wellcome Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Wellcome Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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