We stayed last June 10 for one night and can I just say that their excellent customer service “wow-ed” me! I too is from hospitality industry and they have exceeded my expectations fron front desk, f&b and of course housekeeping team! Too bad I didnt get the name of the kind gentleman who helped me bring my luggage upstairs when I just got off from the e-bike for check in and I think he wa about to go home and done for the day but still he managed to assist me and gave me the warmest welcome. That itself speaks so highly of their service! No wonder there’s a 10/10 review about their hotel on TikTok too. Kuddos and keep up the awesome work, Lime Hotel! You made our trip easy and light as it’s my first time in Boracay. 11/10 is my rating!
We stayed at Lime hotel last December 26-30, 2021. We booked through a phone call and Nica who answered our inquiries was very accommodating and kind. We got upgraded to a better room, and it was a well-appreciated treat! We stayed in room 705 which is nearest to the pool. This hotel is on the main road and just a short and easy walk to the shore. The room was clean and had basic amenities, for its rate, you get what you pay for. The staff was pleasant and helpful. There is a laundry shop on the ground floor, convenient for those who will stay longer on the island. The pool was quite small but since there were not many users, we always had it to ourselves. My only peeve during the stay was the breakfasts were not served on time We had to call the front desk first despite an earlier instruction on the time of service.…
My expectations were totally met when I stayed in this hotel. They have spacious and quiet rooms. They have helpful and approachable concierge when we had some troubles in our room. Above all, it's very close to the beach.
We had a short involvement with Aklan and it was amazing. To an astounding degree striking! The view, the sustenance, the staff and lodge comforts are with everything thought about remarkable. It is moreover a family sorted out spot. The youngsters will respect the play a locale, it has an indoor and outside one. The pool is going toward the harbor which is splendid, superbly set. I respect remaining in this lodging, a magnificent spot. shouldn't something be said concerning the sustenance? You could have verifiable alternatives that are all mouth-watering. Chipper to remain in this retreat. Looking forward of returning in the end on!
From the time that we arrived the service was excellent. Check in was excellant and we were greeted with a very much needed complentry cold drink. A couple of days later they did some extras with our room which was so awesome. When it was time to leave they had arranged all our transport to the airport. It took half the time leaving as what it did arriving. They did so many little extra things that we have not had at much more expensive hotels that we highly recommend them.
We checked-in yesterday and we're satisfied with the level of service they gave. Thanks to Nica and Chel for taking care of us during our check-in and for giving the effort to have our packed breakfast since we left at 4 am. Keep up the good work! :)
Good customer service was given by all of the staffs from front office, housekeeping to F&B. Special mention to JEROE from sky lounge who’s very accommodating and always smiling keep it up! Location, CUSTOMER SERVICE was very good! Definitely gonna recommend to my friends! Very accessible to front beach.
I checked in again at Lime Hotel for the second time since I really liked my stay with Lime last April 2019. I booked via their Cebu Lime Lifestyle Center for a family vacation of 13. Upon arriving at the hotel yesterday, I was informed differently from what I was informed at the Lime Lifestyle Center. They told me that my accommodation didn't include breakfast, that they will only provide toiletries & new sheets every 2 days, can't provide additional towels and pillows since they said they ran out of extra, the pool wasn't cleaned and freaking cold, and worst, wifi wasn't working at all. I booked for 3 nights for 3 rooms and the payment I've made is not worth it.
I was very impressed with my overall stay. Staff both front and back of house were professional and friendly. My room was clean, cool and spacious. Bath area was good. Hotel is close to beach and shopping. My only concern was the stairs. From street to reception is a climb of steep stairs. I’m asthmatic and mid 60s so the stairs were a difficulty. The guard on duty was most helpful in assistance and cheering me on during my many treks up the stairs. Sky Lounge and pool r fun. Please come and stay at the Lime for a fun beach experience.
We stayed here last july 21 to 25 2019 the rooms are nice and clean staff are very friendly. Hope that you always keep ur standards and we really enjoyed our stay in your hotel. The hotel is near all the restaurants.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing