When they say beachfront location, they’re not kidding! It was so convenient to stay here because everything was near us. When you step out of the hotel, you’re right at the beach. The view outside the balcony was breathtaking. Also, the cleanliness of the rooms and facility was just outstanding. I did not see a thing out of place. Lastly, the warm welcome of the staff is something I must commend. I WILL ALWAYS COME BACK TO THIS HOTEL and I highly recommend it!
Employees are extremely polite, respectful, and helpful. We had a good experience stay at this hotel. It is close to D Mall, bars, and restaurants. Live music almost everyday. Buffet Breakfast was included and it was delicious !
The Boracay Mandarin is Sparkling clean, Outstanding hospitality, Quick Responses to our need and Amazing amenities, We looking forward to staying again on our next trip in Boracay. We was recently book 4days/3nights for a family vacation.
They can't control their alarming and aggressive guest even the guest already did a public scandal and threating using a cane and shouting all over the place, they did nothing. Other hotels usually kick out the ones that are physicall and verbally abusive guests, but they didnt. They also dont know how to empathize to the victims right in front of them. They didnt gave water for the old man to come down and they lack well trained security guards. Their security was just like bystanders watching and they cant even defend us from the offenders who almost hit us. The room is nice and all. But the hospitality was poor, and security is terrible. The manager was just blank and did nothing even to give complimentary food for dinner or transfer of room just to be safe from the…
We had the best time at Boracay. We were exceptionally happy with our choice of hotel the Mandarin. The staff were all very friendly and always happy. We were only there for a few days but in that time we felt like part of the Mandarin family. Would defiantly go back. A huge shout out to all the restaurant staff and security. Thank you for making our stay extra special Hope to see you all again, Melinda and Michelle from Australia