Thank you so much to all the staff! They where fantastic with our son Jack who has autism and where great with him even at breakfast when there was no pink watermelon they went and got it for him! We are especially great full to Lucil every morning when we would come down stairs for breakfast there she was with a huge smile to say good morning to Jack and a chat with him! We will back back for sure. and the lovely young security guard he always had a smile on his face from 7am to 7pm and was more than happy to let Jack chatter away to him and give him high fives! Jackie that works in the Don Vito is a legend! She too was always happy to have a chat with Jack and he would say Jackie we are the same! You all made our holiday!! Thank you
I appreciate the excellent customer service of JohnRey during my stay in your hotel. His politeness, can do attitude with a smile is superb. I highly recommend the Mandarin Boracay and will definitely return next time.
Booking this hotel was a great choice. We went there as a group with visitors from abroad and we're glad that everything went by smoothly. Service was exceptional; they would accommodate your requests as much as they can. The owner of the hotel is very hands-on too making sure our stay was hassle-free. Thank you very much! Our guests enjoyed our stay in Boracay.
We had a very pleasant stay here as a family of 4. The location is right in the heart of Station 2 white beach meaning the amazing waters of Boracay are right outside your door and only a very short stroll to D'Mall. The staff were very helpful and friendly with even the owner so taking the time to greet their guests. The only downfall was that it is very loud at night time with the band playing at the restaurant which is located very close to the rooms. We had a ground floor room and it was extremely loud. The room itself was very comfortable and clean. I would highly recommend this hotel but do request a room on an upper level and away front the front of the hotel.
It's my first time to travel in Boracay together with my fiance, I'm glad we booked this hotel and we had the best experience. The staff were so nice and well-taught of their SOP's, it's seen in their ways. I love how welcoming they are everytime we pass by and see a staff they greet us with a smile. Food is so-so for breakfast, I just really admire the people. I commend Melody for accomodating us quickly and elaborating the house rules so well, it was a smooth check in. Totally coming back in Boracay and will book this hotel again. Thank you!