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Sur Beach Resort

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Station 1, White Beach, Malay, Aklan Province 5608 Philippines
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Traveler (599)
Room & Suite (305)
Dining (106)

About

#33 of 181 hotels in Boracay
Location
Cleanliness
Service
Value
Travelers' Choice
Peaceful and personal, Sur lets you experience the gentle side of bustling Boracay. Airy open spaces and gardens. Clean, cozy rooms. Friendly service. And a premium beachfront location at Station One, the island's finest stretch of white beach. It's no wonder our guests tell their friends about us, and keep coming back themselves.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Beach
Diving
Children Activities (Kid / Family Friendly)
Airport transportation
Massage
24-hour security
Internet
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Bottled water
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Filipino
461Reviews11Q+A74Room tips
Traveler rating
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Popular mentions
Maria Ramos wrote a review Jan 2021
1 contribution1 helpful vote
Always a pleasure staying in this resort! The staff most especially are very accommodating and attentive. The price is super reasonable considering the location and they always provide towels when you need one. You can also have food delivered since their food menu is a bit limited and best of all, a whole body massage is available upon request and at a very affordable price!
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Date of stay: December 2020
Value
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wanderlust41 wrote a review Dec 2020
Makati, Philippines9 contributions4 helpful votes
This resort really offers great value. Excellent location at a quiet part of white beach in station 1. Staff are courteous and super helpful. The bed and pillows are super comfy too. Will def stay here next time I visit.
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Date of stay: December 2020Trip type: Traveled solo
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BLlimited wrote a review Mar 2020
UK60 contributions40 helpful votes
Location is great on Station 1, the beach is amazing and on a quieter part of the beach, the hotel though is just alright. The room is looking abit tired and dated now and needs some TLC. We stayed 5 nights and had problems with ants on the headboard and bed on 2 occasions. Breakfast was poor with limited vegetarian options, and flies on the fruit. Ate in the restaurant only once as the food was poor. Ordered the fish which was overcooked and overpriced. Go the the Pig Out restaurant instead. If you have access issues, be warned the stairs up to the rooms are very steep. If you want a cheap stay on the beach then this could be for you. If you want a bit more luxury then you might want to stay elsewhere.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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CSJ wrote a review Feb 2020
4 contributions
Sur is my go to place to stay, for happy hour and quiet time while getting a tan. I keep coming back for the familiarity and homey feel. It’s a place where I know I’m safe and even my things- when i need to have them move them to another room. Since I consider them good friends or trusted ones (for a place to stay), I’d compliment them for all that’s improved (which I think is important and they deserve it), since I started staying 20years ago, and I constructively say what can be improved. They clean the rooms early, done after having breakfast, courteous greetings every time and warm people in general. Since I love sunbathing at the hottest time of the day (at least in Feb), I love that water with ice in a goblet is served on your side table. Little things like those matter a lot for me. So until then, Sur! More power.:)
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Date of stay: February 2020Trip type: Traveled solo
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AmK wrote a review Feb 2020
Manila22 contributions8 helpful votes
+1
*Woke up with nasty bug bites from not sure where, although our activities were confined to the hotel bedroom, cabanas, and beach front. *We sent back undercooked chicken that still had blood in it. Instead of replacing the chicken, they re-cooked it and served it back looking like it was when we dissected it, bite marks intact. *The water in the shower has to run at least 10 minutes to turn warm. Then it's suddenly too hot, so you'll have turn it off and wait again for it to go warm. *No cell reception. Even their free wifi is spotty --if you can even locate the signal. *Stains on the bathroom floors and walls. Pack shower slippers! *One day we were allowed to eat outside food in the cabanas. The staff even served us cutleries and drinks. The next day, we invited a group to have lunch with us in Sur. We brought in one extra dish from outside and suddenly three staff members were on us saying that we can’t have it there. Three people! We did not even get the chance to open the dish. They wanted us to eat it in the room, while our friends were having lunch in the restaurant downstairs! *The path to the restaurant was super slippery. We saw at least two people slip and no staff apologized when a guest called it out. *A breakfast inclusion was advertised in the booking app where we booked three nights. We have an early flight on our last day there and will not be able to avail of the breakfast. We wrote ahead to ask if we can take breakfast on our first day instead (like we’ve done during at least 10 previous stays in Boracay). A person who refused to identify his or herself wrote to us that we cannot avail of the breakfast inclusion the way we want it, because it’s “not part of the rate,” because “it’s complimentary.” BTW, "complimentary breakfast" is what every other hotel calls a breakfast inclusion, although other hotels will extend the courtesy of letting you consume your meal in advance or at least pack you a meal to-go, instead of watching you miss it altogether. *Sensing bad service from the way Sur staff responded, we asked to cancel at least the succeeding nights of our stay, even if the arrangement with the booking app does not allow refunds. We explained our issues to the app people and they agreed to cancel and refund the succeeding nights, only if Sur will allow it, which of course it does not. We tried very hard to enjoy our stay, to make the most of it, to forget the inclusions. But between the bug bites and bad service, it was impossible. Definitely our last stay here and we’ve warned all our friends.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Book a room in other hotels in Boracay, such as Jony's Beach Resort.
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PRICE RANGE
US$69 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sur beach hotel boracay, sur beach boracay
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
21
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Frequently Asked Questions about Sur Beach Resort
Which popular attractions are close to Sur Beach Resort?
Nearby attractions include Willy's Rock (0.4 km), Our Lady of the Most Holy Rosary Catholic Church (0.4 km), and Boracay Butterfly Garden (0.4 km).
What are some of the property amenities at Sur Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Sur Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sur Beach Resort?
Conveniently located restaurants include Los Indios Bravos Boracay, Kasbah, and Mayas.
Does Sur Beach Resort have an airport shuttle?
Yes, Sur Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sur Beach Resort?
The staff speaks multiple languages, including English and Filipino.
Does Sur Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.