An incident happened during our stay at Sundown Resort and Austrian Pension. Unfortunately, I broke the tempered glass on top of the table located in the balcony. I know it’s my fault and very much willing to pay for it (but of course at a reasonable amount and its actual price quoted by the Aluminum and Glass company only). The table is small and its only a 2-seater and the tempered glass thickness is, I think, 1/4. I talked to the Filipina wife of the owner asking for its price, but for some reason, she told me that they need to call the Aluminum and Glass company first so that they can measure the actual size first before company will quote for the exact amount. I was also worried since it's a Sunday and most businesses are closed and it's our check-out day as well. After the incident happened, I've also started researching online for an Aluminum and Glass company around Caticlan and Boracay and I even told the filipina wife that I will move to other hotel and if the company will not give the price on that same day, then I can be contacted anytime and of course willing to pay the amount of the tempered glass. But the Filipina wife said that I need to settle it on that same day. I also don't understand that she couldn't talk to me straight to my eyes as if she's hiding something from me, she will touch the table in the restaurant, will fix the table cloth even if everything is in order, etc while I was talking to her. Anyway, this is how I feel during the time I was talking to the filipina wife. Then, all of a sudden the wife disappear while I was talking to her. I then went straight to the receptionist named Sheika. According to Sheika the Austrian male owner is charging me for an overkill price of 3K pesos for a 2-seater tempered glass. I feel like it was a ripped off and the owner of the pension house really took advantage of the situation. When I transferred to my next hotel, I asked around to the hotel staff and they know an Aluminum and Glass company in Boracay, station 3 where Sundown Resort is, and they did even help me to ask for its price and the company quoted around 2160 pesos including delivery which is a very reasonable amount. One company also quoted me online amounting to 1800 in Caticlan and they will deliver the tempered glass in the resort too. I am not just happy with what happened. Anyway, overall I am not happy with the owner especially to the filipina wife as she is not very accommodating to the guests. During our first day, my sister humbly asked the receptionist (Shieka) if we can reheat our food in the microwave oven. Shieka asked the filipina wife, but the wife without hesitation said NO. This is only a small kind of good practice, which I don't think a very big deal if you are the owner of the resort. I don't think they know the meaning what "kindness" is. The filipina wife does not know what a good customer service is. Even if you are the owner of the resort, you should know how to practice the meaning of customer service. But kudos to Shieka for a job well done and she's very accommodating.…
This end (Station 3) of Boracay is absolutely beautiful, and the beach is superb in front of Sundown. The beach path along this way is also a joy to walk along, and a pleasant 10 minutes gets you into the heart of the more populated shops and restaurants area. Our room was the only one just off to the side of the beach restaurant, and quite large and comfortable with two double beds. Drinks (happy hour every day from 4 PM) were also wonderful, as were the breakfasts (I enjoyed the fruit/muesli bowls, and my son had hearty "American Breakfast". We also stayed during the Australian Open Tennis Championships, and so got to enjoy exciting matches almost every night right after the gorgeous sunsets. Moreover, there is a bit of a reef out front, and my son and I enjoyed seeing a good variety of small fish, sea urchins, corals, and blue sea stars. In short, we loved everything about our stay except one thing, and unfortunately, it was a deal breaker: SMOKE. It was everywhere, almost all the time -- despite beach rules and signs on the walls of the building to the contrary. We stayed for seven nights, and the second half of the week was a little better with less customers owing to the end of the tennis matches (and less sand bowling out front - which was fun to watch). This hotel deserves higher marks, and if you are an ex-pat who enjoys chatting it up with locals while watching sports on the tele, this is your place. But just be prepared for having smoke around. …
Satisfied and very accommodating 😍😍😍 We have so much memories there. Maik and I together with his german friends enjoyed our stay there. Especially the ambiance are really good. All you can hear are the laughters of each person staying there, eating and drinking beer. 😍😍
Perfect location, room was clean & spacious. Ate & drank here for two days & every meal was outstanding. Steaks were on par with any high end British restaurant. Would definitely stay here again. Thanks Peter for making our few days following typhoon Ursula memorable ones.
Beach front, Quiet rooms at station 3.Garden rooms are spacious with air-conditioning. Housekeeping everyday. No room tags to stop them. Convenient store is a little walk 50m to the right. Beers are cheap there. Red Horse 500ml @60 peso. 20 mins walk to Dmall at Station 2. After 6pm, Sundown area is quiet. Just chill at the restaurant and enjoy Red Horse or San Mig Pale Pilsen. 10mins walk up to main road to hail a ride to station 1 ,usually for join-in tour meet-up. Just hop-on with locals and the ride is as cheap as 15 peso. Well Sundown sure made my trip pleasant and memorable. PS. Don't forget insect repellent to survive mozzie's attack. If you are early riser, look for bfast somewhere else cos Sundown is still not awake till 9am.
Situated in station 3, this is a good place to relax and just be on the beach. However, the location is not that accessible and it was quite hard to commute around the area. Rooms were clean and sheets smell nice. The room we were assigned was really big and can accommodate up to 6 people. Staff were corteous and lets us check-in at an earlier time than scheduled.
Sundown is almost the only place in Boracay where you can enjoy your lunch or dinner with beach atmosphere! Located in Angol which is a quiet and clean area. Food is good and worth the price. And if you are really hungry there are daily menus with soup, salad, main dish and dessert... There is also Happy Hour from 4 to 8pm! I really recommend that place!
We ate at Sundown resort, and while their food choices are good, they put loads of garlic in everything! None of our family could eat the potato salad because it was too strong and there were large chunks of garlic layered on our pizza, which we could only palate after scraping it off. The pasta we ate, but again, way too much garlic and we could not taste much else. Good taste for the sausages.
Sundown Beach Resort is a very nice resort on perfect part of White beach south from station 3. Pros: perfect beach, a lot of sunbeds under palm-trees, good restaurant with German-Austrian and local dishes, nice renovated rooms. Cons: WiFi near reception and restaurant only. No WiFi in rooms.
quite peaceful location on the beach; not far from noisy and entertaining station 2; good wi-fi- unfortunately not in the room; very helpful staff; good restaurant ( a little bit expensive); hotel deckchairs and umbrellas are provided on the beach; beautiful long beach- excellent for swimming;