This trip was especially special as it was my Best Friends One year Anniversary And Her 35th Birthday and My 40th Birthday trip that I had painstakingly searched for months for the perfect hotel that suited all 4 of our Party. I insanely rely on reviews and Social Media as a guide since this was my first trip to Boracay and was basically booking "blind". I really wanted a few things. 1. A clean room and 2. A few feet from the Beach. Upon Arrival I was greeted by lovely faces and cheerful staff. Mind you, I just travelled for 19 hours so, I was Exhausted, hot And annoyed that I paid for front door service from the jetty and basically end up having to walk.. anyway. They took me to my room, which did not excite me. Of course as someone who looked at every single image online and read every review, my expectations were to receive the rooms (I booked 2) that were all over the interwebs. And could have booked at another hotel in an instant- I refused the rooms given. Donald, the Manager, with the most friendly, calm demeanor talked to me in such a way that seemed to calm and sooth me making me realize that I am now in paradise and offered me Garden bungalows for this issue- most likely not his but more so Booking.coms for using images that were that of a higher grade room. All in all. Our entire 8 day stay, truly was magical in every way. THANK YOU DONALD, STAFF AND ALL THE CUTE DOGS AND KITTIES (that I have named and loved). We will return.…
This is the old Marzon's beach resort so I am quite familiar with it. Rooms are good DEPENDING on where they put you. We were first put on room 101. MAKE SURE YOU NEVER STAY HERE, this room is situated in a small public walkway from the back roads going to the beach front so it can be very noisy with ALOT of foot traffic. You wont feel safe since a lot of outsiders are walking infront of your room plus its fenced out to the main hotel so you will feel out. So I asked to be transferred to a better room inside the compound hence the 5 stars. It is much much better and more comfy and bigger. Average hotel but very good customer service.
We really enyoyed our stay in that hotel in Boracay. Rooms are clean and thre staff very friendly and kind. The hotel is located in a quit area and direct on thre beach. A really good place for atrip to Boracay.
Location was great and perfect as not surrounded by loud places but at the right place to walk yet get a good nights sleep. We booked a seaview and only steps to the sea which was great, rooms need some taking care of like stained & chipped furniture, but room was clean. Breakfast poor
I've been searching for a contemporary hotel before our flight back to Philippines, then i saw this Grand Blue Beach Hotel here in TripAdvisor. thanks for making our family holiday extra special. thank you also to all the staff especially in the reception.
We stayed here for our 2nd night in Boracay. Quiet ambiance not crowded like station 1&2. Front beach and cute bar very affordable. Upon check-in receptionist asked me to pay the full amount, then I told him that i was charged already like 2mos ago. Then he told me that he will check first from Booking.com. Next day they just asked me to pay 50php bec Booking.com charged me less 50php. My first time to experienced this drama. I booked 2 rooms for the same price but do not look exactly the same- my room is bigger than my cousin’s room. Our rooms are located in ground floor and not much comfortable bec of hot AC and bit noisy people passing through our rooms. Before check-out we requested for late check-out bec we have island hopping in the morning to afternoon but they don’t have available for late check-out even for 1 room. Hence they offered to keep our luggage in the reception area. Breakfast is basic, no complimentary coffee/tea or bottled water also toiletries. Hoping to improve the rooms and facilities to make your guests happy. Thank you for the friendly staffs. …
Hotel just right on the beach with no crowds like station 2 or 1. Louis from reception kind and helpful person same guys from bar all of them make our stay best so far. Rooms really clean and new can’t complain. Fresh breakfast made to order every morning. Happy hours in beach bar with delicious cocktails and shakes. Defo recommend and will come back next year :)
I was also here last Feb 2018 and I have seen a lot of improvements this time around. Facilities -Made a lot of improvements in their rooms and other facilities. -They have balcony which is best to just chill and savour the time -Breakfast area has now unlimited drinks (coffee, juice, and tea) but breakfast is still plated. -Has water dispenser Room -The standard room with garden view is so perfect! -AC works well -Bed is clean, new and comfortable -Well light ventilation -Toilet has a good shower and bidet -Rooms has clean linen and towels Staff service -I'll give a perfect 10 for the attitude of the staff. On our first night, I asked the front desk staff if they could arrange to buy a birthday cake for my bestfriend as a surprise. And they happily accomodated my request. Everything was a perfect surprise 😊 -Staff always greets you with a smile -They provide beach towels Highly recommended! Thank you for the warmest accommodation! Will definitely be back here!…
Me and my bestfriend booked our stay for 3d2n on a double room through Agoda. We arrived at the hotel at around 12pm on Monday, and was advised by the receptionist that our room was not ready yet hence we can only check-in at 2pm. So we decided to have our lunch first and was able to go back to hotel at exactly 2pm. We were then assisted to our room which was located at a different building and separated from the main lobby. We were somehow expecting to get the same room posted on the website with double bed and standard sized room but to our surprised, we were given a different room which was smaller compared to what was posted. Fast forward, me and my friend didn’t take the room as we would like to get the same double room we booked online. After almost an hour of explanation with the girl on the reception, I decided to look for Mr. Donald whom I knew was the hotel manager as per the previous reviews here. Luckily enough, he was there at the time and was able to understand my sentiments. He offered to upgrade our 1st night to their Garden villa and was then transferred to their Superior room on our 2nd night since our double room was not yet fixed (btw the cr door was broken due to the previous guests). All in all we had a very pleasant and memorable experience. 🥰 The hotel is located just right in front of the beach. Their continental breakfast was delicious! 💕 They also offer beach towels at the reception. And my favorite was their room towels, bed sheets, and comforters were all clean and smelled of laundry. Finally, I’d like to commend mr. Donald for his excellent service. I’m happy was able to share with you too our experiences in the hospitality industry. Hope to see you again as we will definitely go back 😊 Here are some of the photos I took while at the hotel... …
Staff is extremely friendly and usefull and breakfast they serve is great. Location is faboluos as it is directly facing White Beach. I give rating 4 since just some rooms are refurbished and one I got had an old furniture,bathroom and AC was too noisy.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing