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Boracay Uptown

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D_Mall, Station 2, Brgy. Balabag, Malay, Aklan Province 5608 Philippines
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Traveler (331)
Room & Suite (213)
Pool & Beach (58)

About

#78 of 181 hotels in Boracay
Location
Cleanliness
Service
Value
Boracay Uptown is the newest beach front resort situated in Station 2 with modern and spacious rooms to offer. Just a few steps away in D'Mall where you can find everything that you need for a wonderful vacation. It boasts a luxurious infinity pool at the roof deck overlooking the beach.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Spa
Baggage storage
Wifi
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Diving
Snorkeling
Fishing
Massage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Refrigerator
Complimentary toiletries
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Filipino
285Reviews15Q+A43Room tips
Traveler rating
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Popular mentions
m7md1ob wrote a review Jul 2017
6 contributions1 helpful vote
I've stayed in Boracay for three nights. I had a good time but I would not choose this hotel if I come again since there were better options. Here are pros and cons imo: Pros/ - Comfy rooms -Friendly Staff -Good location Cons/ -Bad breakfast, No variety, Not clean, Bad service. -Horrible room view -Super slow Wi-Fi This hotel is for you if you want a good location and comfy room and dont care about breakfast nor wifi.
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Date of stay: July 2017
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Response from Raffy M, Director of Sales at Boracay Uptown
Responded 5 Sep 2017
Hi Mohammad A, Thank you so much for airing your concerns. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. We apologize and thank you for bringing to our attention some of your dissatisfaction's and we deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the displeasure. Much obliged. Raffy
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Sleepy Traveller wrote a review Jul 2017
Boracay, Philippines6 contributions3 helpful votes
So our company rewarded it's people with a trip to Boracay and they booked this place. It's nicely situated on the front beach in station two so you're at the center of everything. You'd have to walk from the main road to the hotel though for about 10-15 minutes. The rooms we got was big, had two queen sized beds and even a hammock. I requested for extra beds though just so the four of us wouldn't have to share beds and the management happily obliged. So staff were nice and helpful all the way, place was clean and nicely kept too. The only downside I could think of was the food on the buffet. It was so and so. But I guess it doesn't matter 'cause the island provides lots of options on food for you to choose from.
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Date of stay: June 2017
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Response from Raffy M, Director of Sales at Boracay Uptown
Responded 5 Sep 2017
Hi Henri N, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to our attention your view regarding our breakfast. We’ll have our culinary team improve on it. We hope that the rest of our service and amenities somehow defrayed the displeasures you had and appreciate the patience you’ve extended. At any rate, we would love to have you with us again at Boracay Uptown and be grateful for the chance to somehow make it up to you. Much obliged. Raffy
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Brigitte R wrote a review Jul 2017
4 contributions3 helpful votes
Stayed here for one night and decided to change hotels. The location is the only thing going for this place. The hotel is located in the middle of the strip and beach is steps away from the Lobby. Aside from that,the property itself was a letdown. It seems like it was an older hotel which had a slight reno and renamed. The color scheme was like a crayola box, rooms and hallways were dim, elevators were dirty, wifi didn't reach the rooms, and their pool was also a bit small. Some of these could be nitpicks but for the price they were charging, I didn't see the value. On a positive note the staff were helpful and pleasant.
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Date of stay: June 2017
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Response from Raffy M, Director of Sales at Boracay Uptown
Responded 5 Sep 2017
Hi Brigitte R, Thank you so much for airing your complaints. We do appreciate valued guests informing us of any grievance as we see them as opportunities to improve the standards in service and facilities we ardently wish to maintain. Please accept our sincerest apology for the inconvenience you and your companions went through. We apologize and thank you for bringing to our attention some of your dissatisfaction's and we deeply appreciate the patience you've extended despite the shortcomings. We also wish that you've somehow enjoyed the rest of the service and facilities we've provided in high hopes that they've in some ways defrayed the displeasure. Much obliged. Raffy
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krystal wrote a review Jun 2017
Manila, Philippines58 contributions16 helpful votes
A very simple yet chic beachfront hotel at station 2. Mid range room rates. Amazing Dulcinea breakfast. Relaxing cozy rooms. Some of the the staffs are very accommodating but some are not that's why My rating was 4/5
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Date of stay: July 2016
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Response from Raffy M, Director of Sales at Boracay Uptown
Responded 9 Jul 2017
Hi Krystal l, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We apologize and thank you for bringing to our attention some of your dissatisfaction. We’ll have our HR team review the service of some staff you mentioned. hope that the rest of our service and amenities somehow defrayed the displeasure you had and appreciate the patience you’ve extended. At any rate, we would love to have you with us again at Boracay Uptown and be grateful for the chance to somehow make it up to you. Much obliged. Raffy
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adianau wrote a review Jun 2017
Philippines323 contributions48 helpful votes
A place one traveler cannot missed out while strolling along the beautiful white beachfront of the Island. It is situated along the beachfront of station 2. You can choose from the array of shops where to eat or even things you might be needing while in the island. A quaint but high-end-feel mall for the people to go to while in the beautiful Boracay Island.
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Date of stay: July 2016
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Response from Raffy M, Director of Sales at Boracay Uptown
Responded 9 Jul 2017
Hi adianau, Thanks for staying with us during your Boracay holiday here in the Philippines. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Boracay Uptown in the near future. Much obliged. Raffy
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PRICE RANGE
US$80 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
28
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