Boracay Uptown

D’Mall, Station 2, Brgy. Balabag, Malay, Aklan Province 5608 Philippines
Our Fav night hang.out place at Paraiso Bar and Grill
Traveler (362)
Deluxe Poolside Room
Room & Suite (231)
This is the view from our room's balcony. The infinity pool and the beach in front.
Pool & Beach (113)

View prices for your travel dates

Breakfast included
₱4,445
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#92 of 164 hotels in Boracay
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Boracay Uptown is the newest beach front resort situated in Station 2 with modern and spacious rooms to offer. Just a few steps away in D'Mall where you can find everything that you need for a wonderful vacation. It boasts a luxurious infinity pool at the roof deck overlooking the beach.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Spa
Baggage storage
Wifi
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Diving
Snorkeling
Fishing
Massage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Laundry service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Trendy
Languages Spoken
English, Filipino
295Reviews15Q+A48Room tips
Traveler rating
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Detailed Reviews
ArtGin wrote a review Oct 2022
35 contributions1 helpful vote
+1
4.0 of 5 bubbles
The staff service is really good. They fetched us from the airport and secured us until we got to the hotel. (We also availed of their transfer service)
At the hotel, they served us welcome drinks and shell necklaces. The room was plain, just super spacious. We also received welcome fruits in the room. The deck no longer has the lounging set up. Just chairs and a table so it's hot to have a meal. The AC is not cold enough plus it's leaking the whole time. We actually woke up to a puddle.
The highlight of the room was supposed to be the jacuzzi, unfortunately, it takes more than an hour to fill and the water's temp no longer feels hot. The only consolation we got is that the bubbles and jets are working well.
Room service is only until 8pm and some food/drinks from the menu were not available.
The infinity pool is never crowded however, they open around 10am when it's already too hot.
The buffet is limited, for the 4days we stayed, there was a repeat of the menu.
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Date of stay: September 2022
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: The executive room has a really good view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Estacio Uno Sales, Owner at Boracay Uptown
Responded Dec 6, 2022
Hi ArtGin, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from valued guests. This motivates us in maintaining the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. Thanks for bringing some flaws to our attention and we apologize for the inconveniences you’ve encountered. Please note that we’ll remind our Boracay Uptown team to always be at their best and see how we could improve our breakfast and also our engineering department with regards to the AC problem. We hope that the rest of our service and amenities somehow defrayed the hassles you experienced and appreciate the patience you’ve extended. At any rate, we would love to have you with us again at Boracay Uptown and appreciate the chance to somehow make it up to you. Much obliged.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katrina T wrote a review May 2022
4 contributions
3.0 of 5 bubbles
Location wise its right in the center of station 2.Dmall is right beside it.its a beachfront hotel but only the suites have that view.hotel lobby is air conditioned which is good.Rooftop pool was nice, the room was adequate, clean and big enough for a family of 4(or 5pax if 3 kids).rooms have amenities and a mini ref. Hot and cold shower is working.Downside is that our keycard did not work properly all the time, the entrance to the hotel is through the resto bar downstairs that is filled with people(but if thats your jive then this is perfect for you)
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: To get to the hotel you need to go down the main road and walk though Dmall towards the beach to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Estacio Uno, General Manager at Boracay Uptown
Responded Jul 21, 2022
Hi Katrina T, Thanks for staying with us during your Boracay holiday. It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure. We're looking forward to having you with us again at Boracay Uptown in the near future. Much obliged.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yvonne K wrote a review Jun 2015
Singapore, Singapore22 contributions41 helpful votes
4.0 of 5 bubbles
Arrived at the hotel after a long day trip and to find out that the booking done through Hotel.com was not aligned with Uptown's policy. It was indicated very clearly in Hotel.com that the room we booked was for 4pax - 2 adults and 2 children - below 18 to be considered as child. However, front desk refused to allow 4 pax occupancy though the room can accommodate 4. We were told to pay 1500 pesos per pax per night - that would amount to 3000 pesos per night and we were supposed to stay for 5 nights - that would have cost us 15 000 pesos which is SGD 450 without breakfast. We were totally upset as I had booked according to the number of pax per room and had not undercut Uptown in any way. Initially, the front desk told us to talk to Hotel.com and I was appalled. We refused to contact Hotel.com because it is not an issue between Hotel.com and us. It should be between Uptown and Hotel.com. We refused to pay and told the hotel to liaise with Hotel.com. In such a situation, the guests should not be penalised for their own agreement with a third party booking company. We requested to speak to the management that could make decision. Eventually the front desk lady made some phone calls and finally relented and told us we do not have to pay. We were thankful and as an advise I will not trust Hotel.com. I have read in reviews that some travellers have encountered similar situation when they booked with Hotel.com but this is my first time encountering this myself.

The hotel is central, just beside d'mall. However it is located at a busy area with many touts stationing outside the hotel. When you walk out of the hotel, anytime of the day, they will surround you to ask you to purchase items or activities. The first two days we would be polite, smile and say no but after the 2nd day we got agitated because you will be asked repeatedly from the time you walked out of the hotel.

The hotel room is spacious and housekeeping is accommodating - there was a day when we told them to sweep the floor due to sand and they did another round of housekeeping for the room.

Our room was on the 3rd floor just above the pool access rooms. Initially we wanted to book the pool access rooms but I was glad I did not as the noise level was totally high - it will be good if you have young children but if you want some peace, I would advise against those rooms.

Overall, it was a good experience besides the check in episode.
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Date of stay: June 2015
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blanche T wrote a review Feb 2020
Sydney, Australia20 contributions14 helpful votes
+1
2.0 of 5 bubbles
This is a really weird place. The main beach is a long, mostly white sand beach, with warm, beautifully coloured, flat water and the govt has done a lot to clean it up so, for Asia, it is pretty clean. However, there are loads of people on the sand, sitting or walking around, but almost no one in the water. There are tonnes of shops and restaurants that lead onto the sand, so it feels a little like sitting on a street. Directly behind the beach is a typical Philipino town - dirty, smelly and surprisingly busy for such a tiny island. The beach on the other side of the island is a tip. Clearly the clean up message didn’t reach here. There is trash all over this side, but I guess it doesn’t bother the hundreds of kite surfers in the water. If you are after peace and quiet, this is not the place to go. There are thousands of other beaches in the Philippines that are much nicer and without the thousands of people milling around.
By far the nicest thing to do here is go for a ride on a paraw, a traditional sailboat. They are crewed by locals who sail over from the mainland every morning. With their super narrow keels, these things fly!
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bon Ivermectin wrote a review Jan 2023
Los Angeles, California1 contribution
2.0 of 5 bubbles
We had better expectations for this place. First of all— the stench in certain parts of the hotel is almost unbearable. Different parts of the hotel looked like it was on permanent renovation— especially the 5th floor “rooftop” breakfast area (the food was also bad). Where else can you get an omelet with an unmelted piece of cheese square on it? LOL. Moreover, the rooms look so much better online. They weren’t terrible, but our room looked old and unkept (mostly the bathroom area, if you can call it that). That’s probably why we had to kill 2 cockroaches within the same day. Housekeeping came by and took our toilet paper and hand towels without replacing it. Not only that, they cleaned the floor and left a trail of wet spots EVERYWHERE—to the point where we all slipped walking in the room. The staff are NICE, but the rules implemented in this place were weird. They wouldn’t even let us take our coffee down, when we promised we would return the cups in an hour. Overall, if you can afford it, do yourself a favor and go someplace else.
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Date of stay: January 2023Trip type: Traveled with friends
Room Tip: Book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scenic66430390814 wrote a review Aug 2023
2 contributions
5.0 of 5 bubbles
Staff are so friendly and very helpful. Like what filipinos are known for hospitality Boracay Uptown made us feel feel comfortable. It is right at the beachfront and accessible to many shops and restaurants. I brought my kids, my parents and my 2 nieces and we all enjoyed our stay. The hotel rooms are very clean and you get to borrow towels to bring outside the hotels aside from the towels and robes you get in the room. You also get free toiletries. The breakfast buffet was included in our package and the food although mostly filipino food and my kids are a bit picky with foods they are delicious.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departure236005 wrote a review Dec 2022
+1
5.0 of 5 bubbles
Everyone is very respectful, accommodating, and approachable. My family is pampered. Sometimes you don't have to ask. They can anticipate what you need. The room is very clean. I was amazed with their scented rest room. They have something like infuser that keeps their rest room scented. I hope they would continue doing that.
The front desk people are really nice. The guy who checked us in even look for us, since we don't have phone to communicate with him,to inform us that our room is ready. I forgot his name, but we checked in Dec 19. Another lady who assisted me was Sheena. Everytime we call, they respond immediately even late at night and early as 2am.
The food is great! They have a variety of choices everyday with their buffet.
All resto staff are nice! I just remembered 2 names of staff, Rene Sullaga and Benedict. But EVERYONE is really nice.
My kids are amazed with the customer service here. The cost is worth!!!
We would love to go back here in Astoria.🥰
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FrkTanjana wrote a review Jan 2024
Prague, Czech Republic35 contributions14 helpful votes
1.0 of 5 bubbles
This place was aweful. Located on top of a shopping center with lots of noise from all the live music. The room had NO windows and made us fell very claustrophobic. Our 2-year old broke a glass and we were charges for this. Horrible service and not suitable for anyone who is not there to just get wasted and party all night long...
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cellino wrote a review May 2014
Zurich, Switzerland453 contributions163 helpful votes
+1
1.0 of 5 bubbles
Never again! Unfriendly and incompetent reception-staff. I booked the Suite for me and was treated from the first moment like a criminal. Stayed in hundreds hotels but never had such a worse experience and a bad welcome!

The room is told to be modern and fancy, for me the atmosphere is just cold (just to let you know: the normal rooms don’t have windows, they face to the floor and have glass panels so you feel like an animal in a zoo). The room was not really clean and the shower had no hot water (temperature was at the border to warm and I told them three times, but nothing happened). There is noise during the whole night and breakfast is very poor and gross.

Conclusion: Never again!!!!
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Date of stay: March 2014
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
Room Tip: Dont go there!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kemptownian wrote a review Mar 2015
Brighton, United Kingdom65 contributions35 helpful votes
1.0 of 5 bubbles
Only stayed in this hotel for one night and that was my saving grace. Considering the price of the rooms the hotel is a massive letdown. The reception and checkin procedure is the most disorganised I have ever experienced. With rude indifferent members of staff more concerned with taking your money and reading out rules it felt like entering an army barracks. Sheena who appeared to be in charge had clearly no management experience. The rooms are ok however you have to enjoy looking out onto a rubbish tip. The wi-fi never works and isn't resolved upon complaining. Check out is equally shambolic and takes forever for your room to be checked I must of waited 25 mins before I asked again only to be rudely ignored. I would never stay again and suggest they sort out their front of house attitude/competence in customer service the only saving grace is the location.
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Date of stay: February 2015Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Genesis G asked a question Dec 2018
Philadelphia, Pennsylvania138 contributions74 helpful votes
Was wondering if there's hot water available in this hotel?
Answer from DrJimmy33982
Fort Myers, Florida87 contributions50 helpful votes
The rooms my family stayed in would not accommodate that size of a party. But, the hotel may have larger more accommodating rooms. You may want to check with them directly.
Aivi B. asked a question May 2016
9 contributions6 helpful votes
Is this a beach front?
Answer from Estacio U
Boracay
Hi Ms. Fiona, Good Day! Thank you for considering our Boracay Uptown for your upcoming vacation. With regards to your inquiry of Beach Towels & hairdryer, please be advise that Boracay Uptown provide hair dryer in the room and beach towels during you stay. Kindly approach our reception with regards to the beach towels. Thanks & Enjoy your stay! Raffy Thanks & Regards, Raffy
Minahd28 asked a question Dec 2015
Sydney, Australia8 contributions7 helpful votes
Hi , Do you offer child activities , or baby sitting services ? Thanks
Razan Aljawi wrote a tip Sep 2023
12 contributions1 helpful vote
1.0 of 5 bubbles
"It’s in great location but don’t expect anything"
Read full review
JT M wrote a tip May 2023
2 contributions
1.0 of 5 bubbles
"Book your holiday with henan at your own risk. The people that work there mirror the lack of service culture of this company's leadership."
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Bon Ivermectin wrote a tip Jan 2023
Los Angeles, California1 contribution
2.0 of 5 bubbles
"Book somewhere else."
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ArtGin wrote a tip Oct 2022
35 contributions1 helpful vote
4.0 of 5 bubbles
"The executive room has a really good view"
Read full review
Katrina T wrote a tip May 2022
4 contributions
3.0 of 5 bubbles
"To get to the hotel you need to go down the main road and walk though Dmall towards the beach to get to the hotel. Everything is very accessible from this location."
Read full review
Not the right property for you?
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PRICE RANGE
₱4,602 - ₱5,523 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BORACAY UPTOWN - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Boracay Uptown
Which popular attractions are close to Boracay Uptown?
Nearby attractions include Boracay Eclipse Dive Center (0.4 km), D’Mall Boracay (0.2 km), and Epic Boracay (Nightclub) (0.1 km).
What are some of the property amenities at Boracay Uptown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Boracay Uptown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Boracay Uptown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Boracay Uptown?
Conveniently located restaurants include Wave at Henann Regency Resort & Spa, Christina's At Henann Regency Resort And Spa, and Salsa Fusion Restaurant.
Are there opportunities to exercise at Boracay Uptown?
Yes, guests have access to an indoor pool during their stay.
Which languages are spoken by the staff at Boracay Uptown?
The staff speaks multiple languages, including English and Filipino.
Does Boracay Uptown have any great views?
Yes, guests often enjoy the ocean view available here.
Is Boracay Uptown accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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