Hi MjM2819, My apologies for this late reply. Btw, I'm a just traveller but I'm very pleasure to help a little here. (^-^) The resort is located near station 1 in boracay. The resort will send their staff to pick you and your family up at the airport (I choose to land at caticlan airport because it is much nearer to where the jetty is. You will then took a boat to transfer to boracay island). The transfer pick up is free. I did saw family with kids but not many. I might not suggest if your kids are too young because there are many stairs to climb and it is kinda steep. I think I have posted some photos of the resort. You can check it out and then decide yourself. The resort do provide free transportation to and fro D Mall. You have to inform the resort staff at least 1 hour ahead the time you plan to go (example if you plan to go to D Mall at 6pm, you have to inform the resort staff at 5pm the latest) same goes to when you're going back to the resort. Hope the information provided by me helps. Or you can always write to Nami Resort if you wanted to have a better understanding. May you and your family enjoy your trip to boracay with fun and greatest memories. With regards Christina from Singapore