Very good service. All staff are friendly. Overall the hotel is worth the money. Will rate 10/0 Braemar assisted us upon check in, and is very hospitable and accomodating! Great job. Will definitely come back to Hennan!! 🙂🙂
Kudos to Mickey in the reception/front desk. I love how accomodating & kind she is. Also, it was a surprise that she upgraded our deluxe room to a premium one. My husband & I are newly weds, that's why I am so grateful that this upgrade is such a generous gift to us. May the Lord bless you abundantly, Mickey —what a great customer service! I love everything about this hotel! ❤
Great place to stay in Boracay. Check in was easy. With breakfast buffet and complete amenities. Nice pool! Staff was courteous and accommodating specially our check in staff Mickey. Room was clean and spacious enough for our family.
I like the majestic view on our room. If you book the one with pool access, make sure to request for room 107 just like what you’ll see in the pic. One thing I dont like about this henann hotel is the smell of their sheets and pillows. Sorry. But I still enjoyed my stay here nevertheless.
We Thank Hennan Lagoon for the quick and prompt service by their Reservations Team (Lesle) and a pleasant accommodation (Kudos to Front Office) especially Braemar and Ina. We have received Exceptional Service and Personal Touch from them. We have enjoyed our stay of 4nights, 5 days. Buffet breakfast are good, they’ve made it a point to have a good rotational food throughout the week. Restaurant side, pls be mindful of your Products. Make sure you have a wide Product Knowledge to answer the queries of your guests. Good thing your Lady Bartender has been very helpful and kind to us. Overall, we had an exceptional experience at Hennan Lagoon and looking forward to stay there again soon.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing